ArcSight Enterprise Security Manager (ESM) Stability
I would rate the stability an eight out of ten.
View full review »It is a stable product. There is nothing absolute in IT. So, it is relatively stable.
View full review »The solution is stable.
View full review »Buyer's Guide
ArcSight Enterprise Security Manager (ESM)
April 2024
Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
DB
DavidBrown13
Security Operations Director at Axon Technologies
This solution is rock solid. The stability is untouchable. If you've scaled the solution correctly, the performance is brilliant. I rate the stability as a ten out of ten.
View full review »The solution is stable because we have been using this product for quite a number of clients. They use ArcSight as a primary tool for SIEM. We have been using it in the cyber security space for quite a long time. It is stable, but people are needed to manage this tool.
View full review »We had one issue and customer service was very slow to resolve it.
View full review »ArcSight Enterprise Security Manager (ESM) has great stability.
View full review »PM
Peter-Mendonca
Sr. Group Manager at a tech vendor with 10,001+ employees
ArcSight is more stable than other solutions I've used if you take care of the maintenance. I've seldom had significant issues.
View full review »ON
BCCB Onil Nunes
Chief Information Officer at Bassein Catholic Co-Op Bank
It is pretty stable.
View full review »ArcSight ESM is stable, except when you're doing very complex correlations, but that's a problem common to all products in this area.
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Absolutely, the new CORR engine is a vast improvement but was pushed out to customers too quickly. Several key components of our analysis workflow broke due to the new event processing scheme.
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We haven't experienced any stability challenges. It works if we get enough hardware and software provisions for the vendor recommendation.
ArcSight has become more stable with the latest patches that have come out, but we also have had many difficulties applying the patches
View full review »It is stable, but its stability can be better. I would rate it a four out of five in terms of stability.
View full review »RS
reviewer2134215
Consultant at a financial services firm with 10,001+ employees
Stability could be better. I would rate it six out of ten. I've seen a lot of crashes for the connector or server.
View full review »The software itself seems to be stable, as we have not actually experienced any bugs. The connection depends on the network side, but overall it seems to be working fine.
View full review »ArcSight ESM is stable.
View full review »MY
Mahmoud Younes
Soc Cybersecurity Analyst at VaporVM
During the pandemic, there were challenges related to stability, particularly with the discrepancy in events being pulled in. The issue was attributed to connectors, and there were problems with certificates that needed updating. As a result, events were regularly stopped by these connectors. I rate the tool's stability a seven out of ten.
View full review »We've not had any issues with the stability.
View full review »We did have issues at the start, but this comes down to having good HP ArcSight architects to start with, which we didn't when the project started.
View full review »RS
reviewer2159517
Mdr of Presales & Customer Success Head at a financial services firm with 1-10 employees
The tool is stable.
View full review »ArcSight Enterprise Security Manager (ESM) is a stable solution. However, it depends on how well it's deployed in the customer's location.
Because SIEM doesn't have much to do with blocking the traffic, even if it doesn't get deployed well, it doesn't matter to the customer because the work is going on, and the traffic is flowing in.
It's just that the correlation will never happen. The security post of the company goes for all; that's the only problem. Apart from that, there would be no problem with the operations website.
View full review »NB
Nono Bon
Senior IT security Administrator and solution at scada.ci
The stability of ArcSight Enterprise Security Manager is good.
View full review »We have had some issues on the SmartConnector layer, since not all parsers provide perfect results (especially in the case of proxy data). Also, there have been some issues on the HA modules, since HA works sort of like a local r-sync (no remote HA).
View full review »ArcSight ESM is stable.
View full review »The product that we used in our office under different environments is highly stable. We have used certain specific versions unless required specifically by the client.
View full review »We have had no issues with the stability.
View full review »This solution is stable.
View full review »SS
reviewer1069233
Principal Enterprise Architect (Technology, Cloud & Security) at a retailer with 10,001+ employees
It is very stable.
View full review »We had some initial issues withs stability, but we worked through it. I think our architecture and design were initially flawed, so that was more of our problem and not HP's.
View full review »It is incredibly stable and road-tested, reasons why it's a market leader.
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None. ArcSight is very stable. Period.
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TB
Teguh Budyantara
IT Manager at Royal Cemerlang
It's quite stable.
View full review »The hardware requirements are very high and the solution has poor stability when they are not met.
View full review »Initial deployment of ArcSight is pretty challenging. It takes at least 3-4 months to install, integrate, define content and fine tune before starting the security operation.
View full review »VN
Velly Nusmir
Senior Manager at PT Permata Anugerah Abadi
It is a stable product.
View full review »JA
Jeremy Ambicha
Forensic Consultant at A Cyber 1 Company
The solution is stable. I rate it an eight out of ten.
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Yes, Read/Write functions to DB is the main concern and this slows down the events processing.
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I have not encountered any stability issues with HPE ESM. It was stable all the time.
View full review »There have been no stability issues.
View full review »VS
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Yes, Logger, ESM and Connector ecosystem if not set up properly, lead to stability issues both in point operations as well as integrations.
View full review »BS
reviewer1370811
Head - Professional Services at a computer software company with 51-200 employees
The stability of the solution is very good. It's pretty perfect, actually. We don't have crashes. It doesn't freeze. There aren't bugs or glitches. It's completely reliable.
View full review »HM
Hatem Metwally
Senior Security Consultant, CISSP, HPE ArcSight Specialist at a retailer with 5,001-10,000 employees
Overall, the product stability is very good. But without continuous tuning of the developed content and improper usage of the product, you can encounter performance issues with ESM/Express, and sometimes hangs, which requires a services restart.
View full review »We've had no issues with instability. It's been stable for us.
View full review »Whether we've had issues with stability is a hard thing to say because we're on the cutting edge of virtualization. When we were on older hardware with physical servers, it was relatively stable. But we ran into issues with support, and we decided to virtualize a lot of the it -- everything from the loggers to the ESM. We see a lot of performance gains, but our biggest hangup is support. The tool itself is great, but when we run into a hiccup, it seems they don't have the expertise on the support side to get us quickly back to where we need to be.
View full review »SW
reviewer987771
Senior Manager at a tech services company with 51-200 employees
ArcSight ESM has average capabilities. It's not seen as being particularly robust or usable for advanced threats.
View full review »JM
reviewer1738932
Security Sales Engineer
My impressions are that it is stable.
View full review »There were some stability issues in the partner versions. The client versions were stable.
View full review »We had stability issues only in a virtual environment, which is not recommended by the vendor for a high-load setup. The main virtual server would crash every now and then. But once we had migrated the setup to a dedicated physical server, we had no major stability issues.
View full review »We've had no issues with stability.
View full review »It's consistently stable. I've not heard any complaints about instability.
View full review »FS
technica402861
Senior Manager - Cyber Security at a comms service provider with 1,001-5,000 employees
It is a stable product. We've had no issues with instability.
View full review »SS
ShilpaSingh
Security Engineer at a tech services company with 1,001-5,000 employees
It is stable.
View full review »AB
reviewer1342554
Associate Vice President at a consumer goods company with 201-500 employees
The solution is more or less stable. It's okay. However, from time to time, we do actually have some problems with it. It's not perfect.
View full review »TG
reviewer2225733
Chief Executive Officer at a tech services company with 11-50 employees
ArcSight ESM is stable.
View full review »VN
Velly Nusmir
Senior Manager at PT Permata Anugerah Abadi
The stability can be improved. The competitors are more stable.
View full review »AN
Analyst0909
Analyst at a financial services firm with 10,001+ employees
I would rate the stability as a four out of five.
View full review »I would prefer to roll out HPE ArcSight ESM on physical hardware. Without proper tuning, running ESM on VMware does not work well. Loggers and connectors work fine on virtual components.
10,000 events per second, including correlation, on pretty normal hardware work well.
In version 5, I used to experience some issues as it was using Oracle DB. Although, I do not have any problems in version 6+.
View full review »I've had stability issues, particularly with SmartConnectors. They sometimes crash. Worse still, they often report that they're working fine but completely stop listening for events.
View full review »If you encounter serious performance problems, you didn't size correctly prior to deployment.
View full review »LL
Ly Binh Lap
Network Security Engineer, Security Monitoring Center at a tech services company
It can be overloaded when rules and data monitoring are not optimized and the system receives too many events.
GS
ProductS9907
Product Specialist Security Solutions at a tech services company with 201-500 employees
In general, it is a very stable product. We did multiple implementations, and we never had any major issues.
As with any other solution that handles a large number of logs/data, regular fine-tuning is required. This fine-tuning makes sure that the system is doing what is supposed to do, with the capacity load that it was designed/sized to do
View full review »It's a pretty stable solution. We've had no issues with instability.
View full review »GK
reviewer1751472
Chief Technological Officer at a tech consulting company with 51-200 employees
It is stable.
View full review »We haven't had any issues with instability.
View full review »OO
Olakanmi Oluwole
Cyber threat Intelligence Manager at CyberLab Africa
The solution could be more stable.
View full review »My opinion from a stability's standpoint ... we don't have any issues. The product runs 24/7/365. Whenever HPE introduces a patch or an enhancement for security concerns, we've never had a problem being able to ingest that on the fly with little-to-no downtime outside of what's been expected from the release of the patch.
View full review »MS
reviewer1501149
Managing partner at a tech services company with 11-50 employees
The solution is pretty stable. However, they've got some problems in terms of interacting with APIs. To try to make ArcSight speak with other solutions and try to correlate information from IPS/IDS solutions looks pretty complicated.
View full review »We had the bugs in Connector as detailed in the Areas for Improvement section.
View full review »There have been no stability issues.
View full review »I did not have any issues with stability.
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Yes. ArcSight Logger and Connector appliance RAID failed sometimes.
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Yes, Oracle bugs mostly.
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MJ
MuhammadJunaid3
Techniqal Lead Enterprise Solution at a tech services company with 51-200 employees
I am satisfied with the solution's stability.
View full review »GM
reviewer1284078
Information Security Analyst at a comms service provider with 1,001-5,000 employees
We haven't had any issues with stability.
View full review »Yes, quite a few times. But that depends on the admin, on how well the tool is maintained. Proper health checks are required on regular basis.
View full review »I have not had any issues with stability.
View full review »Buyer's Guide
ArcSight Enterprise Security Manager (ESM)
April 2024
Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.