ARIS BPA Other Advice

Libor Černý - PeerSpot reviewer
Process manager at a insurance company with 5,001-10,000 employees

We create our process models in both the Czech and English languages. We have a repository in Czech and another in English for some objects. Using both, one model is created. We haven't used translation automation because in the insurance market we use special technical terms and don't believe that automatic translation can translate the way that we can.

A potential user will need to explain to management the added value of this tool. Our management didn't understand the value of this tool. We had problems with the implementation because not all departments wanted to participate in the creation of the solution's models. With only half the company buying into the solution, you will not see the other half of the company. So, the decision needs to be made at the management and company levels to use these tools because there is no added value if only one department wants to use it.

I would rate this solution as nine out of 10. 

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Laurent Salembier - PeerSpot reviewer
DSI Functions Support at a hospitality company with 10,001+ employees

The biggest lesson I have learned using this solution is that if you want to properly and fully use the capabilities of ARIS, you need to have a very good understanding of the infrastructure that you are targeting.

ARIS is really a toolbox. After that, it really depends on what you want to do with it.

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BP
Enterprise Architect EA Tooling (APM) at Acrostine

The requirements are extremely high and it takes a skilled professional to use it properly. Whether it's a big or a small company, it has to be used by someone who is familiar with its complexity. You should be aware before purchasing the solution that it is not simple to use and it takes time to learn. ARIS' free tool is much easier to use. I work in Germany, but I think they made ARIS less complex in other countries.

When it comes to ARIS BPA as a tool, I would rate it a solid ten out of ten. It's a fantastic tool, but it is not easy to achieve results with it. The chances of producing what is promised by the vendor are zero.

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Buyer's Guide
ARIS BPA
March 2024
Learn what your peers think about ARIS BPA. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Keith Bohanna - PeerSpot reviewer
Head of Group BPM Standards at a financial services firm with 10,001+ employees

Because of our use case and the level of detail, where we are currently operating and mapping processes, we have no requirements for the solution's mining capabilities.

One of my colleagues worked with Software AG for years. So, within the CORE team, we had an embedded set of knowledge on ARIS, which is unusual within one of their enterprise customers. Within the wider business use, ARIS absolutely provides us capabilities that we didn't know that we needed until we saw them. However, the Group is in its infancy in terms of understanding ARIS's power of process analysis and improvement.

Overall, I would rate the solution as eight out of 10.

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Cirvesh-Daga - PeerSpot reviewer
Director at T-Systems International GmbH

Overall, I would rate the solution a seven out of ten. If it's the first time you're buying a process modeling or enterprise architecture tool, I recommend looking at other options in the market. You might find something better.

I would recommend it because I'm comfortable with it. I'm comfortable with it, but I'm always on the lookout for something better.  

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Regina Janitsch - PeerSpot reviewer
Senior Manager Organization and Process Management at OeKB

We deployed the solution on-premises because our IT security team is very strict. We don't have any cloud solutions so far. This was one of the topics that influenced our decision to go with ARIS. Other solutions prefer the cloud or develop cloud products in a more efficient way. Our aim was to have a product that works on-premises.

We do not have a lot of experience because we implemented process management, as a strategy, in 2019. Before that, processes were not really the focus of the business departments. IT had processes in mind, of course, but they only used drawing tools that were not management tools. There is now more awareness of process management in our company, not only in IT but in the business departments as well. Still, at the moment, people see it as additional work, but I hope that will get better.

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AL
Managing Director at Optus

My advice is to try different BPM providers and download the demo for 30/90 days to see if it meets your organization's needs. A basic tool means that you will outgrow it quickly, whereas top-end solutions may be too costly and difficult to implement.

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Nikola Dlaka - PeerSpot reviewer
Senior BPM Consultant/Solution architect at DNA Consulting

The awareness about business processes typically becomes much higher with the solution. Some organizations use Word documents, Excel, and PowerPoint to sketch up some business processes. This is typically done as a one-off exercise. Later, this gets forgotten, or someone leaves the company. Someone new comes, and then they may use a completely new methodology or way of modeling or working.

The positive thing about ARIS BPA is that you can easily set up and configure your methodology once. Then, everyone using it uses the same way of modeling processes, depicting different relationships between objects, models, roles, applications, etc.

You can establish a new unified methodology that can be expanded later on as you grow, or you want to model some other artifacts within your enterprise. It does help you establish a common methodology and a common repository to build your business process management and business process analysis suite.

Overall, I rate the solution an eight or nine out of ten.

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Vikas Mheoe - PeerSpot reviewer
Manager, ERP Deployment at Johnson Controls, Inc.

ARIS BPA is my first BPA solution. I heard about it and thought to start working with it. I saw some YouTube videos and gathered some knowledge about it. It was a great experience. Overall, I rate the solution a nine out of ten.

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Mansoor Adenwala - PeerSpot reviewer
Manager - Process and Project Management at a comms service provider with 10,001+ employees

I rate this solution eight out of 10. 

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BPMexp67 - PeerSpot reviewer
Project Manager at iMendos

The solution is not easy to use. People at the operational level don't have the abstraction level needed for this proposal. When they get information from business people, they immediately decide on the other model. They come with additional information from other business departments and do the same. To do things properly, you need to think about a proper structure based on components. Then, when you get new information from previous areas, for example, IT, you should frame this further information or these recent changes in the structure you previously found. Otherwise, you're constantly reacting, doing a lot of ad hoc models. You'll have a lot of content without alignment, sense, or semantics. 

The first step is to contact the customer. The next step is to present the customer with some proposals because when you present the proposal to them, they may accept or reject it. If they leave it, what will you do? This flexibility allows you to generate different views of the process for different stakeholders. For example, someone in top management might want to see a view from the customer contact until the proposal. Another person might want to see everything. You can take all of the components that you have designed before and create a specific view for them. It’s only about how to design business processes. It depends on the other two. One of the primary and critical requirements is to create business processes based on specific components that are well-linked and aligned together, in order to avoid ad hoc models. Ad hoc models are not very good. They do not work in the future. Usually, people start doing this because it is easier. This is closer to how ordinary people think. 

Still, in the middle and long term, you will realize that it is not manageable because you have to prepare models, a visualization of things, and different models of the same reality. You will not know what the source of truth is at a certain point in time because you have many different presentations of the same fact. For me, this structure is crucial. This is where it should start: defining the system, how you will model it, and the methodology. What are the pros and cons of the method? How will you capture, model, validate, implement, and monitor the information? You must define this beforehand, at the beginning of any project. Otherwise, forget about it, regardless of your tool, because it is more about the concepts. If you don't have the right concepts, then forget about it. Overall, I rate the solution an eight out of ten.

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Veronika Ellermann - PeerSpot reviewer
BPM Method and Tools Specialist at a pharma/biotech company with 10,001+ employees

In our test environment, we use version 16 of ARIS. However, in our production environment, we use version 15.

We are currently doing a proof of concept project for the ARIS Risk and Compliance Manager. I believe the ARIS GRC has some potential, although it's a rather complex tool, which you definitely need to customize if you want to use it. It offers so many functions and functionalities that if you haven't had a real profound training of it, you will not really understand. So, at least in the beginning, you need to reduce the complexity of the tool. This is the approach that we took with the proof of concept project.

To this point, we have not used the ARIS process mining capabilities ourselves- but did a proof of concept with SAG. The support we received was really great. We haven't used the RPA functionality (yet). We are in the pre-project implementation phase of the AI-enabled translation services.

My advice for anybody who is implementing ARIS is that from a tool perspective, limit the functionality for the end-users. I strongly recommend using filters and to start small. Only allow limited functionality and a few attributes because the more complex a system you start with, the more difficult it is for a user to really understand how it is supposed to work.

That said, if anybody does have problems then I recommend contacting support. I've never experienced a situation where support was not willing or was not able to help. To assist them, it may seem like a standard practice but I suggest adding screenshots because it facilitates communication with them.

New users should also contribute to the ARIS community because the bigger the community is, the more powerful it is. When you have, for instance, new enhancement requests or feature requests, then this community can help to push these new features into a new release.

There is room for improvement but overall, I really like working with ARIS.

I would rate this solution a seven out of ten.

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Andi Frei - PeerSpot reviewer
Business Process and Data Leader Fabrics Division at W.L. Gore & Associates

I would recommend ARIS BPA to other users.

Overall, I rate ARIS BPA an eight out of ten.

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KH
Interprise Architect/Chief Architect/Project, Portfolie manager at KLH-Consulting

It is not a challenge to implement the product, not even from a technical point of view, because if you have rights to do things, it takes less than two hours to implement the whole package. Download the product and then just run it.

You have to go to the top-level people and talk to them and say, "Okay, what is your strategy to get a good view of your business?" If they say, "We would like to have something help us to manage, what kind of strategy that we have, what kind of rules, principles that we have to follow, that can give us a picture from the top-level and then traceability down to business areas." 

For example, here in Europe, we have a new law called GDPR, data protection. That's coming in here in May, in the EU. This product can help you to be sure that you will not get in trouble when they come and ask you, "Have you completely made all these different kinds of process descriptions that show us where you are using, how you are using the data, etc?" Here you have a product that can support that.

If you want to have the full picture, also from an architectural point of view, then you should buy a product like this or something similar to this. You have to go up and find the best. ARIS is among the top in industry reviews, and I would recommend it. But I am also using one of the others up there as well.

Again: Where do you need it? That's a very important question to ask. Where do you want to put in? If it's in the BPMN area, use ARIS. It's a very easy way to use it.

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BM
Consultant at KAFD DMC

It's a great system for viewing, modeling, and everything, extracting different kinds of reports. So the only thing is that the users must understand how different reports can be extracted. What are the different attributes or the fields, what is their purpose, and learn how analysis can be done. So we need to do the aforementioned things, and overall it is great software.

On a scale from one to ten, one is worse, and ten is the best, I rate the overall solution a ten.

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NR
Lead Consultant at a tech services company with 10,001+ employees

Since there is a free 30-day trial, I certainly urge anyone looking to invest in process modeling or analysis tools to try out ARIS.

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Michiel Overeem - PeerSpot reviewer
Process Architect at Stars and Stories Nederland B.V.

If you start working with ARIS, first investigate very well what you want to achieve. You can use it for different kinds of goals. You need to know what you have and what you want to achieve. Then you have to create a setup. So the requirements are quite important to the design, before you start working with the tool. That's the most important thing you need to do.

The tool functions quite well and you can put every process in it, but it's also important to look at your organization and make sure that people are willing to work with processes. That means you have to do some educating, in addition to the technical solution ARIS provides. Be sure that all the management positions participate in describing their processes and that managers encourage their teams to work in and use ARIS, and to do their work in the way things are described. There are these kinds of change-management issues to be aware of.

The fact that ARIS has the largest BPM community worldwide is not that important to me, because I don't use it very much. I only use it to pose some technical questions. I have used some other frameworks, such as the eTOM APQC Frameworks. So I generally get my knowledge from other sources, rather than from the ARIS community.

When I came into the company, I immediately started to implement ARIS, so I don't have a clear view of how things were done before. But everybody in our organization is more and more aware that we should use ARIS and that we are benefiting from it, although I can't clearly define the benefit compared to how things used to be.

I'm very happy with the ARIS solution. The ARIS Advanced product we have would work quite well for most of the companies. A very big company, like a multinational, might want to have something that is on-premises, and to customize it a little bit, but for most companies, what we have is good enough.

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JR
Director at Celeris Software, Inc.

I am using the latest version of ARIS BPA. Do your due diligence to ensure that this is the product you need from a feature and cost perspective.

Overall, I rate ARIS BPA a seven out of ten.

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HS
Organizational Development Officer at OeKB

The process could be so simple. The question for the business units is always, "Okay, let's think about this." If the process is what we brought into ARIS, then how can we make it better? They shall use their brain and time to improve and think about their business. ARIS is only a tool. They should not be focused on, "Oh, how can I work with this tool? I'm so confused." Everything should not go into the tool. They should use their brain and energy to think about their business. 

We are still developing our process management method. We are still using it, but we are also improving it to get it more integrated, have more detail, and have process management be more connected with our internal control system. 

It was hard to do process management on a yearly cycle on an annual basis. It was helpful for us to have ARIS as a tool for this, but we also learned that it is a really complex job to do process management through the year on such a high quality level. You have to think about a lot of questions. These are all processes approved every year. All the stuff seen is, "Okay, I have to do that, and I have to do that. I have to check that they looked it through for the first half of the year. Then, they have to do the rest in the second half of the year." All this gets operationalized. With this tool, we now had process lists that we could deal with. 

You need a clear aim to reach for and it should not be too big. You should separate it in some way. If you want to do more than one thing, then handle it as if you want to reach for aim one, two, and three. This makes it easier than doing big bang projects where you never get to an end. 

Separate your aims and focus on them. For example, we started with different starting times. In September 2020, we started risk management. In November, we then started with the internal control systems. Step by step, we are now pulling our process management up. We are still improving on the methods. 

This solution has been my baby the last three years, so I would rate it as 10 (out of 10) because I gave everything to make it the best.

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DM
CEO at Exergy Energy

I would recommend ARIS BPM depending upon the use case. I would generally recommend Vtenext first. I found Vtenext on GitHub as I was looking through and trying out lots of BPMN and BPA stuff. I used their product, and it is a really good product. We've now partnered with them.

I would rate ARIS BPM an eight out of ten.

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Victor_Sleiman - PeerSpot reviewer
Technical Lead at Netways

ARIS BPA's facilitate the visualization of change management during the development phase. We can extract the factory report directly. It is quite encouraging for the users. It has been in the best leadership position in Gartner since 2023.

I rate it a nine out of ten.

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KK
Vice President Change Management at a financial services firm with 10,001+ employees

It is easy to maintain ARIS BPA. The solution is deployed on-cloud in our organization.

ARIS BPA is a simple-to-use solution with good cloud-based support.

Overall, I rate ARIS BPA an eight out of ten.

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AP
Global Process and Control Improvement at a manufacturing company with 10,001+ employees

I rate ARIS BPM six out of 10. 

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Toni Ojanaho - PeerSpot reviewer
SAP Senior Consultant at TMO Consulting Oy

I would rate the solution a nine out of ten. I would recommend the product to only enterprise companies because of the pricing. 

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Nikola Dlaka - PeerSpot reviewer
Senior BPM Consultant/Solution architect at DNA Consulting

Basically, the main point is to be very clear about your expectations and why do you want to use the tool. If your focus is primarily on the business users, and making company wide business process mapping and improvement initiatives, that's pretty much where ARIS is really good. But, if your focus is the implementation of the business processes, integration with other systems, you should probably evaluate other tools, like Webmethods, IBM BPM, Bonita, Bizagi, Pega,etc.

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it_user97134 - PeerSpot reviewer
Responsible BPM Competence Centre with 1,001-5,000 employees

ARIS with Alfabet is the best EA/BPM solution in the world; no competitors. Somebody might say to you that the x tool is the best or that the y tool is the most stable tool in the market, but believe me, it will be bull. ARIS is unbeatable!!!

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MN
Financial System Analyst at a comms service provider with 1,001-5,000 employees

Overall, I would rate it a nine out of ten. 

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it_user1332093 - PeerSpot reviewer
Lead Architect at a retailer with 10,001+ employees

I definitely recommend the product to users seeking this kind of solution, especially for the architecture practice. If you want to have a knowledge base or a repository for architects it is very good for an overview of the enterprise architecture. Normally in a new business venture — that being a business case, a new software offering, or a new capability — the new process needs to be introduced to an existing architecture. Companies will already have a mature backend with legacy applications and integrations. It is good to keep a repository of the development to make sure that the history of that evolution stays within the company's knowledge base for later reference.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate the ARIS BPM solution overall as a product as probably an eight-out-of-ten. It is not rated higher because the user interface is not as modern as other modeling tools like Bizagi, which looks nice. With ARIS you are quite limited when it comes to the look and feel.  

That issue with look-and-feel becomes more important when you try to present something to executives. When it looks like your ten-year-old has done something to present in grammar school, it is not the right thing to be showing at a high-level meeting. The content is all there, but it just looks like it is just scraped together rather than properly designed.  

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AY
BPM Assistant Manager at TEB

I would recommend this product because it is really easy to use.

This is a good solution, but it needs better integration with external tools and it is expensive.

I would rate this solution a seven out of ten.

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KG
Junior Consultant at a consultancy with 11-50 employees

I rate ARIS BPA an eight out of ten. I advise others to appoint an executive with specific knowledge about the product.

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GS
QA Engineer at a consultancy with 11-50 employees

I would rate the solution an eight out of ten. 

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AK
Founder & CEO at a comms service provider with 11-50 employees

The recommendation is that the enterprise companies has to go with a solution like Aris BPA and not Visual Paradigm. I rate the overall solution an eight out of ten.

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it_user743028 - PeerSpot reviewer
Business Process Management Consultant and Business Analyst at a tech services company with 10,001+ employees

This product is excellent for any consulting assignment as it offers products and views for different stakeholders to represent the information and data. Advice to others/new users is to get trained on basic usage of this product initially to get an idea of it's benefits and usability. Study and document the exact requirements/purpose and expectations you seek from this product. Software AG should have different options/offers available for its first time users.

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MS
Principal Consultant at Palmira

On a scale from one to ten, I would give ARIS BPM an eight.

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LD
Estagiária em processos

I would rate Bizagi a nine out of ten and Aris BPA, a seven out of ten.

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AM
Senior manager at a consultancy with 11-50 employees

This solution is one of the market leaders.

I rate ARIS BPM a nine out of ten.

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it_user827664 - PeerSpot reviewer
Senior BPM Consultant, Managing Director at a consultancy with 11-50 employees

I give it an eight out of 10, but I’m really happy with the product in regards to the primary use case.

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NR
Senoir consultant at a tech services company with 10,001+ employees

Best tool for documentation of business processes.

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it_user772149 - PeerSpot reviewer
Key Account Manager at a manufacturing company with 1,001-5,000 employees

Consider less expensive options.

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VS
Senior Manager at a tech services company with 11-50 employees

I would rate this solution a 10 out of 10. 

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WT
Chief Process Officer at Netizen Co., Ltd.

I rate it an eight out of 10. It's not a 10 due to the price.

You need a dedicated team to get the benefits. 

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NR
Lead Consultant at a tech services company with 10,001+ employees

Excellent product if process modeling/documentation is its primary purpose, not automation of processes.

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ND
Managing Director at a tech services company with 11-50 employees

My advice for anybody who is implementing ARIS BPM is to have a good organization in place first. You really need to have ownership because if you implement ARIS and start using it there you have quite a few admin functions that you need to have in place. For example, looking at conventions, filtering, reports, account management, etc. There's a lot of work to be done and ownership in this regard is very important.

In summary, this is a good product but there is room for improvement in several areas.

I would rate this solution a seven out of ten.

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MG
Business/Process Analyst at a tech services company with 1-10 employees

I would rate the solution an eight out of ten. 

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it_user733374 - PeerSpot reviewer
Consultant

Although digital business transformation (e.g. IoT, Blockchain) is top of mind for many IT professionals, many companies are facing legacy systems consuming operating budgets and have limited visibility into their enterprise architecture. It is increasingly difficult to meet RFC (requests for change) deadlines and digital business transformation demands. Therefore, a simple and easy to use enterprise architecture is important for implementing an effective digital business transformation program.

However, enterprise architecture (EA) and the frequently used methodology TOGAF (The Open Group Architecture Framework) have an image problem. Business and IT leaders are frequently bypassing the enterprise architect because they have the following issues:

  1. The enterprise architecture and TOGAF are not practical to complete and are difficult to explain.
  2. The EA terminology is difficult to understand and not aligned with operational departments.
  3. The EA governance methodology and EA models are difficult to understand and to maintain.
  4. Too much focus of project delivery and IT architecture 

Because of these issues the enterprise architect, and business and IT leaders, are not always aligned and do not fully cooperate to resolve the EA issues at hand. Most of the design decisions are made by business and IT leaders who are not always in line with the vision of the enterprise architect. This has an impact on the quality of the EA. In order to improve the cooperation, the enterprise architecture should be presented in a more practical and simple way.

Needs to be driven from the top, must standardise and simplify centric environments. Architectural principals - governance a must.

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it_user708132 - PeerSpot reviewer
AVP & Head of Policies and Procedures Management Dept. at Union National Bank

As for staying with this solution, we have to look at the alternatives available in the market. If something better comes up, and we can make an evaluation and make a shift, why not, but as of now ARIS is a good solution for us, it is working well.

I do recommend ARIS as a tool for others. It is a very helpful solution for process modeling, process measurement, and simulations. It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports. It has a lot of capabilities.

It has helped us in designing the processes, measuring the processes, governance of processes, making revisions and changes in processes, and incorporating the regulatory and statutory requirements into our processes very easily. It has very well served our purposes and needs.

I would rate this solution an eight out of ten.

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BR
Project & Process Manager at a retailer with 1,001-5,000 employees

It is a complete tool, but it is not so user-friendly.

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OM
Business Architect at a tech services company with 201-500 employees

I would advise anyone to consider the pricing model first. ARIS BPM is one of the good tools which offers BPM functionality. We are planning to go the route of attaching documents so they can upload them. In this way, we will be able to meet our needs where they are located so we can print and use materials. 

ARIS BPM is a good program. It's one of the leaders in the management of business processes. They should consider centralizing the team and the management of their business processes. 

I would give ARIS BPM an eight to nine out of ten. If I rate at ten then I would be overlooking the problems that we have experienced over the years. There's still room for improvement. 

ARIS BPM needs to improve scripting to make it as easy to use as possible so that they give you support on most of the elements that you generate on the go.

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it_user268932 - PeerSpot reviewer
Operations Manager at a consultancy with 51-200 employees

Try to implement it in the right way, based on ARIS HOUSE concept and not use it as a drawing tool.

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ST
Principal Consultant at a tech services company with 51-200 employees

It has been in the market for the last 20 to 25 years, so it has most of the capabilities. I would rate ARIS BPM an eight out of ten as an architectural tool.

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it_user701076 - PeerSpot reviewer
Process Analyst

My advice is to consider as many solutions as possible. Take your time to analyze them, if you can.

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it_user462882 - PeerSpot reviewer
Partner / Owner at a tech services company with 51-200 employees

It is a great solution, but the creation of a process department inside the organization is essential to make a real PDCA cycle for the business processes.

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Buyer's Guide
ARIS BPA
March 2024
Learn what your peers think about ARIS BPA. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.