10 years ago, we bought two or three licenses for the tools that we wanted with a year of support. After that, version 7 has been working without cost. I don't know the current price of the solution.

Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year. Usually, we need to buy or use this service only when we install it on our servers. First, we go to ARIS Community, then we go to the support of Software AG. After a year, we find that there is no added value. If we really need it, then it is better to buy it piece by piece, not over a time period.

The solution has a fair price for the value it delivers.

There are no additional, or even IT costs, beyond the standard fee. After that, there are the labor costs to input and maintain the content in the application, but that's not really a cost related to the application itself. It's the same for any type of software.

ARIS BPA is extremely expensive and the training time for it is extensive.

I had a hard time with ARIS' access and licensing policy. It requires you to pay for each step you want to take forward with the solution. To get the documentation, you need to be an administrator. If you want the license to read the documentation of the process, you need to be some kind of administrator/support account, but you will need to pay for the support. Even if I'm qualified they will not provide me with the documentation. Instead, they will ask you to print it out and send the request to them. I had to wait two months to get the account and six months to get the contract. All of that is extremely time-consuming.

Software AG facilitate a gradual and phased approach to enterprise deployment so take full advantage of that. In addition (and obviously in 2022) opt for their Cloud solution. 

ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once.

It is a mid-range product in terms of licensing costs. So, it depends on what you want to get out of the tool. If you're just using it for business process modeling, the price might be okay. 

But if you want to use it as an enterprise architecture tool that also maintains all your artifacts, like architectures, infrastructure, and data architecture, then it might be expensive because it might not be able to do everything you need.

I would suggest trying at least three vendors and obtain written quotes.

The setup cost and pricing depend on the license (Modeler, Viewer, Administrator).

The product is a bit pricey.

The product is expensive. People who don't understand BPA or only understand a little bit about it often compare tools with videos and things like this, which are not comparable. They may have a lot of models and artifacts, but nothing is aligned or consistent. Customers prefer to start with fizzes and things like this, and later on, they come back and prefer to use a more professional tool.

Their license model is really difficult to understand, and licenses are quite expensive. However, with the new subscription model, it's fair that you can rent licenses for a specific time and then give them back. From that perspective, it's okay.

In general, the licensing model is not clear and the complexity is growing. In the past, I was not able to get information whether new functionalities are available for us. This situation has been communicated and should improve: For me as an administrator it is annoying when people ask me about new features and functionalities, and I tell them what is coming, only to later find out that the feature is not available for us. After some discussions you find out that you need a license. This has happened to me two or three times and it is really embarrassing.

You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? 

Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars.

From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast. 

Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time.

I can't speak about pricing because I was not involved during the installation days.

If you want customized reports in place and you cannot create them yourself, you have to get them done externally, so that would be an extra cost.

ARIS BPA is too costly from a licensing perspective. It is also too costly to maintain, configure, and integrate.

The product is inexpensive.

Although the largest customer base for ARIS is in large enterprises, the SaaS offering from Software AG starts right from free trial to basic, advanced, and Enterprise versions. Organizations can start small and rapidly scale as required.

ARIS is quite expensive.

ARIS BPA provides complete suites when it comes to the discovery, design, and analysis phases of implementation. Therefore, the cost it has is just not for modeling. The licensing models are very innovative. You can go with whatever it suits to your organization. The environment starts with basic and moves on to advanced and up to an enterprise-level offering.

The pricing is not my business but they have a large catalog of license models. It isn´t possible that they don´t have a specific license for you.

In terms of pricing, it would be nice if it were more affordable.

It is an expensive solution.

The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products.

The price could be better.

The price of the solution is reasonable.

Pricing is a bit on the higher side.

Negotiate. Price is high so make sure you’re getting the best deal.

If you can afford it, it's the best so far.

It is on the higher side.

It is well worth the investment in the enterprise.

Currently, ARIS is just targeting enterprises of, for example, one-billion-plus companies. For these organizations, the price is fine. This is absolutely not the cheapest solution in the market, but for large companies, the price is fine.

If one were targeting companies of perhaps a hundred million and a billion, then the price might be a bit on the high side. For companies below a hundred million, then it's too expensive I would say.

Prices are high. However, they are worth it if the organization utilizes the tool to its full potential.

We just bought the licenses for nine members. Each will be responsible for their uploads, their business area models, and the business process analysis. In our area, there are three of us. We are responsible for managing the models to show that they are tied to the standards.

For business process management, the time should be reviewed with all of the analytics. Overall, ARIS BPM is a total BPM tool.

ARIS Express is free.

Select carefully which licenses you require, as the bundle has many licenses in it.

The tool is expensive.

It depends on different parameters.