ARIS BPM Reviews

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Kim Holm
Real User
Interprise Architect/Chief Architect/Project, Portfolie manager at KLH-Consulting
Jul 23 2018

What is most valuable?

The good thing about using this tool is the repository that gives us the opportunity: If you want to do modeling with the old notation form, ours was EPC, you can use the… more»

How has it helped my organization?

I'm now working as an independent consultant, but in the past, when I was using it we could really quickly get a picture of what kind of business processes were being used… more»

What needs improvement?

I have been talking with developers for many years, and it was before using your UML class diagram and those things for defining data. One of the issues is, when you are… more»

What's my experience with pricing, setup cost, and licensing?

You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work… more»

Which solution did I use previously and why did I switch?

No, I didn't use a previous solution. If you ask me, if I have to choose between different kinds of solutions, I would prefer to use this. It is the most flexible and most… more»

What other advice do I have?

It is not a challenge to implement the product, not even from a technical point of view, because if you have rights to do things, it takes less than two hours to implement… more»

Which other solutions did I evaluate?

At that time, in 2002, it had to be connected to the SAP environment. The ARIS tool set at that time was one of the biggest in this area, and that's why we were choosing… more»
Real User
Business Architect at a tech services company with 201-500 employees
Jun 19 2019

What is most valuable?

The main features we like about ARIS BPM are related to research: * We do a filter for meetings to make sure that people don't end up using multiple icons. * We have another skill for generating models. * We also use ARIS BPM for querying… more»

How has it helped my organization?

At the moment, there is a cut on hiring in our company. Hence, we decided to go down the road of outsourcing for these areas. We prefer to let these areas make their business purchases individually. We found out that just the two of us were… more»

What needs improvement?

With ARIS BPM, the script creation is quite cumbersome. With version ten, the typed ones were quite extensive where we needed our developers to do scripting. If they can improve on that so that we just outline analytics and then produce the… more»

What's my experience with pricing, setup cost, and licensing?

We just bought the licenses for nine members. Each will be responsible for their uploads, their business area models, and the business process analysis. In our area, there are three of us. We are responsible for managing the models to show… more»

What other advice do I have?

I would advise anyone to consider the pricing model first. ARIS BPM is one of the good tools which offers BPM functionality. We are planning to go the route of attaching documents so they can upload them. In this way, we will be able to… more»
Find out what your peers are saying about Software AG, Bizagi, Sparx Systems and others in Business Process Design. Updated: March 2020.
405,901 professionals have used our research since 2012.
Atul Tawakley
Real User
AVP & Head of Policies and Procedures Management Dept. at Union National Bank
May 23 2019

What is most valuable?

The most valuable features are the leveling of processes, interfacing of processes, extracting the reports, and process manuals out of the system; the whole landscape.

How has it helped my organization?

It has helped us design processes in a step by step, logical manner. It has helped in putting the product manuals, procedures, and policies all in the same database. It has clearly defined setting up… more»

What needs improvement?

It takes a long time for a new user to start working with ARIS, so perhaps it could be more user-friendly in terms of the complicated construction conventions that it uses. Making it more customizable… more»

Which solution did I use previously and why did I switch?

For BPM, we started with ARIS. We were not using a solution previously, except for designing the processes on Microsoft Visio.

What other advice do I have?

As for staying with this solution, we have to look at the alternatives available in the market. If something better comes up, and we can make an evaluation and make a shift, why not, but as of now… more»

Which other solutions did I evaluate?

We did not look at another vendor. We had installed a core banking system, Temenos T24, and they were the ones who recommended ARIS, back in 2011.
Wayne Richards
Real User
Business Solutions at a healthcare company with 1-10 employees
Nov 07 2018

What is most valuable?

The most valuable feature is that you can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application. And, with all of the reporting you can clearly see which resource is doing the most and which resource is not doing enough. So, there is an over or under capacity visualization.

What needs improvement?

One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business. If you could see the way those structures and processes are not used then you could identify the bottlenecks that are the real issues and make the necessary changes. But, instead, there is a discrepancy between all of… more»

Which other solutions did I evaluate?

We also used Enterprise Architect.
Aysin Yilmaz
Real User
BPM Assistant Manager at TEB
Jun 07 2019

What is most valuable?

The most valuable features are business process modeling and reporting. They show all of the business and operational processes, which are banking processes. It also allows for managing and reporting on them. The entire bank can follow and manage their own processes.

What needs improvement?

I would like to see a simpler process for integrating with other tools. When we tried to integrate ARIS with other external tools, it was not easy. I would like to see the reporting aspects improved.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it would be nice if it were more affordable.

What other advice do I have?

I would recommend this product because it is really easy to use. This is a good solution, but it needs better integration with external tools and it is expensive. I would rate this solution a seven out of ten.
AmitChauhan
Real User
CEO at a consultancy with 1-10 employees
Jul 27 2018

What is most valuable?

* ARIS process modeling and analysis: It allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management. * Business Process Analysis: We can simulate, optimize, and analyse business processes based on various… more»

How has it helped my organization?

We are a BPM consulting organization. We have improved processes in various industries like insurance (payout and claim management), hospital (admission and discharge process), manufacturing (order to dispatch value chain), and many more. With ARIS, have implemented effective enterprise process… more»

What needs improvement?

Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users. Simplify Cloud offerings

Which solution did I use previously and why did I switch?

We used MS Office, Visio to define, analyze and maintain business processes and architecture. But these tools were neither much useful nor easy for business analysis.
Weerakhan Tantiphaiboontana
Reseller
Chief Process Officer at Netizen Co., Ltd.
Apr 08 2018

What do you think of ARIS BPM?

How has it helped my organization?

It serves as internal Knowledge Management System where we keep all business processes and related documents in a single repository.

What is most valuable?

Object oriented modeling, so we can trace what's going on with the specified object.

What needs improvement?

It needs external API and the ability to navigate back, similar to "Back" in web browser.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How is customer service and technical support?

Nine out of 10.

How was the initial setup?

For the standard DBMS, things are quite straightforward. Network…
Edward Maicelo
User
Manager at Entel
Aug 20 2018

What do you think of ARIS BPM?

What is our primary use case?

All macro processes and processes in the area of ​​continuous improvement were modeled in the company. These were done with the primary purpose of documentation and having a centralized place for processes.

How has it helped my organization?

ARIS is an important tool for my organization. This tool is the core of our processes and different business areas.

What is most valuable?

BPA, the modeling tool, is the main module used because of our need for documentation.

What needs improvement?

Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty.

For how long have I used the solution?

Less than one year.
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Find out what your peers are saying about Software AG, Bizagi, Sparx Systems and others in Business Process Design. Updated: March 2020.
405,901 professionals have used our research since 2012.

ARIS BPM Questions

What is ARIS BPM?

Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly.

Also known as
ARIS
ARIS BPM customers

Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux

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