ARIS BPM Reviews

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Kim Holm
Real User
Interprise Architect/Chief Architect/Project, Portfolie manager at a tech services company with 51-200 employees
Jul 23 2018

What is most valuable?

The good thing about using this tool is the repository that gives us the opportunity: If you want to do modeling with the old notation form, ours was EPC, you can use the… more»

How has it helped my organization?

I'm now working as an independent consultant, but in the past, when I was using it we could really quickly get a picture of what kind of business processes were being used… more»

What needs improvement?

I have been talking with developers for many years, and it was before using your UML class diagram and those things for defining data. One of the issues is, when you are… more»

What's my experience with pricing, setup cost, and licensing?

You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work… more»

If you previously used a different solution, which one did you use and why did you switch?

No, I didn't use a previous solution. If you ask me, if I have to choose between different kinds of solutions, I would prefer to use this. It is the most flexible and most… more»

What other advice do I have?

It is not a challenge to implement the product, not even from a technical point of view, because if you have rights to do things, it takes less than two hours to implement… more»

Which other solutions did I evaluate?

At that time, in 2002, it had to be connected to the SAP environment. The ARIS tool set at that time was one of the biggest in this area, and that's why we were choosing… more»
Real User
Business Architect at a tech services company with 201-500 employees
Jun 19 2019

What is most valuable?

The main features we like about ARIS BPM are related to research: * We do a filter for meetings to make sure that people don't end up using multiple icons. * We have another skill for generating models. * We also use ARIS BPM for querying… more»

How has it helped my organization?

At the moment, there is a cut on hiring in our company. Hence, we decided to go down the road of outsourcing for these areas. We prefer to let these areas make their business purchases individually. We found out that just the two of us were… more»

What needs improvement?

With ARIS BPM, the script creation is quite cumbersome. With version ten, the typed ones were quite extensive where we needed our developers to do scripting. If they can improve on that so that we just outline analytics and then produce the… more»

What's my experience with pricing, setup cost, and licensing?

We just bought the licenses for nine members. Each will be responsible for their uploads, their business area models, and the business process analysis. In our area, there are three of us. We are responsible for managing the models to show… more»

What other advice do I have?

I would advise anyone to consider the pricing model first. ARIS BPM is one of the good tools which offers BPM functionality. We are planning to go the route of attaching documents so they can upload them. In this way, we will be able to… more»
Find out what your peers are saying about Software AG, Bizagi, Sparx Systems and others in Business Process Design. Updated: June 2019.
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Atul Tawakley
Real User
AVP & Head of Policies and Procedures Management Dept. at Union National Bank
May 23 2019

What is most valuable?

The most valuable features are the leveling of processes, interfacing of processes, extracting the reports, and process manuals out of the system; the whole landscape.

How has it helped my organization?

It has helped us design processes in a step by step, logical manner. It has helped in putting the product manuals, procedures, and policies all in the same database. It has clearly defined setting up… more»

What needs improvement?

It takes a long time for a new user to start working with ARIS, so perhaps it could be more user-friendly in terms of the complicated construction conventions that it uses. Making it more customizable… more»

If you previously used a different solution, which one did you use and why did you switch?

For BPM, we started with ARIS. We were not using a solution previously, except for designing the processes on Microsoft Visio.

What other advice do I have?

As for staying with this solution, we have to look at the alternatives available in the market. If something better comes up, and we can make an evaluation and make a shift, why not, but as of now… more»

Which other solutions did I evaluate?

We did not look at another vendor. We had installed a core banking system, Temenos T24, and they were the ones who recommended ARIS, back in 2011.
Kimaya Ghag
Consultant
Business Process Management Consultant and Business Analyst at a tech services company with 10,001+ employees
Sep 27 2017

What is most valuable?

Features like SAP SolMan sync, Alfabet EA integration (another Software AG product). Also, a good defined framework for BPM or any consulting practice across any verticals… more»

How has it helped my organization?

It has helped to a great extent in defining and maintaining repositories for various industries, further facilitating projects like portfolio management, etc.

What needs improvement?

Vendor continuously brings updated versions to market with bug fixes from earlier versions and fulfilling user/customer expectations, so they are inline with continuous… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products.

If you previously used a different solution, which one did you use and why did you switch?

I am a BPM and Enterprise Architecture consultant and hence have been using different BPM and EA tools for my consulting practice. Until now have used Opentext Provision… more»

What other advice do I have?

This product is excellent for any consulting assignment as it offers products and views for different stakeholders to represent the information and data. Advice to… more»

Which other solutions did I evaluate?

I was not given the option to choose this product, as it was already in use. But evaluation can be made on how globally and widely this product have been used by different… more»
Wayne Richards
Real User
Business Solutions at a healthcare company with 1-10 employees
Nov 07 2018

What is most valuable?

The most valuable feature is that you can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application. And, with all of the reporting you can clearly see which resource is doing the most and which resource is not doing enough. So, there is an over or under capacity visualization.

What needs improvement?

One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business. If you could see the way those structures and processes are not used then you could identify the bottlenecks that are the real issues and make the necessary changes. But, instead, there is a discrepancy between all of… more»

Which other solutions did I evaluate?

We also used Enterprise Architect.
Nikola Dlaka
Consultant
Senior BPM Consultant, Managing Director at a consultancy with 11-50 employees
Mar 14 2018

What is most valuable?

The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports. Also, there is a really powerful reporting API that allows you to create almost… more»

How has it helped my organization?

I can give a good example from one of my last projects, where I worked as an external consultant. At an oil and gas company, ARIS really made a big impact in offering an integrated solution where all of the employees could easily access the relevant information on critical safety processes, thus… more»

What needs improvement?

There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow. Also, while the dashboarding solution for integrating all… more»

What other advice do I have?

I give it an eight out of 10, but I’m really happy with the product in regards to the primary use case.
Keith Goosen
Consultant
Consultant
Mar 12 2018

What is most valuable?

Platform that it supports covers legacy and new. Caters to moving older objects into an integrated DB, relatively popular ones: SQL, Oracle, etc.

What needs improvement?

No product is complete. As technologies evolve, so must the tools to support them. End-to-end visibility and real-time are areas that will need greater attention.

If you previously used a different solution, which one did you use and why did you switch?

Staunch user of Visio, ArchiMate. A requirement for a client, decided to explore deeper. Alfabet.

What other advice do I have?

Although digital business transformation (e.g. IoT, Blockchain) is top of mind for many IT professionals, many companies are facing legacy systems consuming operating budgets and have limited visibility into their enterprise architecture. It is increasingly difficult to meet RFC (requests for… more»
Aysin Yilmaz
Real User
BPM Assistant Manager at TEB
Jun 07 2019

What is most valuable?

The most valuable features are business process modeling and reporting. They show all of the business and operational processes, which are banking processes. It also allows for managing and reporting on them. The entire bank can follow and manage their own processes.

What needs improvement?

I would like to see a simpler process for integrating with other tools. When we tried to integrate ARIS with other external tools, it was not easy. I would like to see the reporting aspects improved.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it would be nice if it were more affordable.

What other advice do I have?

I would recommend this product because it is really easy to use. This is a good solution, but it needs better integration with external tools and it is expensive. I would rate this solution a seven out of ten.
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Find out what your peers are saying about Software AG, Bizagi, Sparx Systems and others in Business Process Design. Updated: June 2019.
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What is ARIS BPM?

Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly.

Also known as
ARIS
ARIS BPM customers

Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux

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