ARIS BPM Reviews

ARIS BPM is the #6 ranked solution of our top Business Process Management tools. It's rated 4.1 out of 5 stars, and is most commonly compared to Sparx Systems Enterprise Architect - ARIS BPM vs Sparx Systems Enterprise Architect

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Real User
Business Architect at a tech services company with 201-500 employees
Jun 19 2019

What is most valuable?

The main features we like about ARIS BPM are related to research: * We do a filter for meetings to make sure that people don't end up using multiple icons. * We have another skill for generating models. * We also use ARIS BPM for querying… more »

How has it helped my organization?

At the moment, there is a cut on hiring in our company. Hence, we decided to go down the road of outsourcing for these areas. We prefer to let these areas make their business purchases individually. We found out that just the two of us were… more »

What needs improvement?

With ARIS BPM, the script creation is quite cumbersome. With version ten, the typed ones were quite extensive where we needed our developers to do scripting. If they can improve on that so that we just outline analytics and then produce the… more »

What's my experience with pricing, setup cost, and licensing?

We just bought the licenses for nine members. Each will be responsible for their uploads, their business area models, and the business process analysis. In our area, there are three of us. We are responsible for managing the models to show… more »

What other advice do I have?

I would advise anyone to consider the pricing model first. ARIS BPM is one of the good tools which offers BPM functionality. We are planning to go the route of attaching documents so they can upload them. In this way, we will be able to… more »
Real User
Lead Architect at a retailer with 10,001+ employees
Sep 29 2020

What is most valuable?

ARIS is probably the most mature product I know of in terms of modeling an enterprise architecture so that it has context. When you need to make changes to processes, there is a view where you can actually see what other processes within different use cases or different functional areas use the same process and what those changes can affect. Workflows can be used across different business areas… more »

What needs improvement?

Some of the interactions with different versions of browsers caused a little bit of angst because there are certain corporate SOEs (Standard Operating Environments), which do not lend themselves well to representation in the latest version of ARIS. The product is sort of one version behind with current trends, typically. I have definitely seen better UIs, but the crux of why we use the ARIS… more »

What other advice do I have?

I definitely recommend the product to users seeking this kind of solution, especially for the architecture practice. If you want to have a knowledge base or a repository for architects it is very good for an overview of the enterprise architecture. Normally in a new business venture — that being a business case, a new software offering, or a new capability — the new process needs to be introduced… more »
Learn what your peers think about ARIS BPM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
439,184 professionals have used our research since 2012.
Atul Tawakley
Real User
AVP & Head of Policies and Procedures Management Dept. at Union National Bank
May 23 2019

What is most valuable?

The most valuable features are the leveling of processes, interfacing of processes, extracting the reports, and process manuals out of the system; the whole landscape.

How has it helped my organization?

It has helped us design processes in a step by step, logical manner. It has helped in putting the product manuals, procedures, and policies all in the same database. It has clearly defined setting up… more »

What needs improvement?

It takes a long time for a new user to start working with ARIS, so perhaps it could be more user-friendly in terms of the complicated construction conventions that it uses. Making it more customizable… more »

Which solution did I use previously and why did I switch?

For BPM, we started with ARIS. We were not using a solution previously, except for designing the processes on Microsoft Visio.

What other advice do I have?

As for staying with this solution, we have to look at the alternatives available in the market. If something better comes up, and we can make an evaluation and make a shift, why not, but as of now… more »

Which other solutions did I evaluate?

We did not look at another vendor. We had installed a core banking system, Temenos T24, and they were the ones who recommended ARIS, back in 2011.
Wayne Richards
Real User
Business Solutions at a healthcare company with 1-10 employees
Nov 07 2018

What is most valuable?

The most valuable feature is that you can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application. And, with all of the reporting you can clearly see which resource is doing the most and which resource is not doing enough. So, there is an over or under capacity visualization.

What needs improvement?

One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business. If you could see the way those structures and processes are not used then you could identify the bottlenecks that are the real issues and make the necessary changes. But, instead, there is a discrepancy between all of… more »

Which other solutions did I evaluate?

We also used Enterprise Architect.
Real User
Senior Manager at a tech services company with 11-50 employees
Aug 03 2020

What is most valuable?

I really fancy the fact that this solution makes it so easy to have a clear understanding of how the objects you are mapping are used in your database. You can select an object and have a list of all the diagrams that it has been re-used and you can also have it output as an Excel file. There is… more »

What needs improvement?

Most of our customers and myself would expect that the next complementary step for this platform would be to offer easily customizable content governance. Mini workflows provided out of the box should be open to be easily adapted by customers. There could also be improvements to the automation part… more »

What's my experience with pricing, setup cost, and licensing?

What other advice do I have?

I would rate this solution a 10 out of 10.
Aysin Yilmaz
Real User
BPM Assistant Manager at TEB
Jun 07 2019

What is most valuable?

The most valuable features are business process modeling and reporting. They show all of the business and operational processes, which are banking processes. It also allows for managing and reporting on them. The entire bank can follow and manage their own processes.

What needs improvement?

I would like to see a simpler process for integrating with other tools. When we tried to integrate ARIS with other external tools, it was not easy. I would like to see the reporting aspects improved.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it would be nice if it were more affordable.

What other advice do I have?

I would recommend this product because it is really easy to use. This is a good solution, but it needs better integration with external tools and it is expensive. I would rate this solution a seven out of ten.
BPMexp67
Real User
BPM Expert at iMendos
Jul 11 2019

What do you think of ARIS BPM?

What is our primary use case?

We primarily use this solution for process design, improvements, and publishing.

How has it helped my organization?

This solution has helped us in terms of discovering business processes. We analyze them and create to-be scenarios for implementation. We then design IT solutions aligned with business processes, and finally control the implemented solutions, closing the cycle.

What is most valuable?

The possibility to align Strategies, business, and IT with the architectures of support and SDLC, starting from the requirements management until the IT delivery.

What needs improvement?

Integration with third-party tools should be improved (e.g. based on APIs).

For how long have I used the solution?

Approximately twenty years.
O.Michael Olaiya
Real User
Process Transformation Lead at Jaguar Land Rover
Oct 15 2018

What do you think of ARIS BPM?

What is our primary use case?

It is used primarily as a process documentation and repository platform. It's also used to organise desktop procedures.

How has it helped my organization?

It has allowed us to promote the awareness of process management across our enterprise. It has allowed us to model our enterprise process architecture.

What is most valuable?

The reports capability Object relationships Architectural definitions Multiple model types Semantic check capabilities

What needs improvement?

ARIS Connect capability: Ability to switch from a vertical step view to a horizontal. Displaying role allocation matrix models in ARIS Connect.

For how long have I used the solution?

More than five years.

What is ARIS BPM?

Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly.

Also known as
ARIS
ARIS BPM customers

Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux

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