ARIS BPM Room for Improvement

Kim Holm
Interprise Architect/Chief Architect/Project, Portfolie manager at a tech services company with 51-200 employees
I have been talking with developers for many years, and it was before using your UML class diagram and those things for defining data. One of the issues is, when you are defining databases, the way they use entities and relationship diagrams, the way we can define data, like data models, there is still a part they could improve. By using the UML part, you would use that instead of the old fashioned way of an entity and relationships diagram. But there they have a still point where they could improve. View full review »
Business Architect at a tech services company with 201-500 employees
With ARIS BPM, the script creation is quite cumbersome. With version ten, the typed ones were quite extensive where we needed our developers to do scripting. If they can improve on that so that we just outline analytics and then produce the required scripts, that would be ideal. I've not fully looked at ARIS BPM because we are only now evaluating the management of business processes. We've been more focused on AP, so we are seeing less to be utilized as for BPM capability. We've been planning that late for our part. There's currently an issue where we don't have people in direct communication, even with the reviewing models, using ARIS BPM. Another issue that they could improve in their functionality is the guidance, i.e. if they look at the processes that you have running or not. They will clear you in the interim going into business system areas, highlighting the information that you need the script to support. ARIS BPM generates functions according to need and creating the script from the start could be improved likw having those functionalities as part of the system. View full review »
Atul Tawakley
AVP & Head of Policies and Procedures Management Dept. at Union National Bank
It takes a long time for a new user to start working with ARIS, so perhaps it could be more user-friendly in terms of the complicated construction conventions that it uses. Making it more customizable and easy to learn would be a benefit. In the age of artificial intelligence, the system should make suggestions as to what to do, and how to do it, rather than depending on the book or relying on the trainer to figure out how to get started. View full review »
Find out what your peers are saying about Software AG, Bizagi, Sparx Systems and others in Business Process Design. Updated: February 2020.
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Wayne Richards
Business Solutions at a healthcare company with 1-10 employees
One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business. If you could see the way those structures and processes are not used then you could identify the bottlenecks that are the real issues and make the necessary changes. But, instead, there is a discrepancy between all of these group processes and all of the documentation that has been in ARIS. When you are going through the business, it's like "Oh, we did like this...How can you ensure that those processes are actually really followed within your business?" How that is possible, I do not know. From our automation perspective, I think it will be easier because then you can link your EPS or whatever you want or two levels down to your actual application. This application is automated and then you can know "Oh, this piece of code is doing that task always like that." And, that would be great to be able to manage real process and code, as well as everything from ARIS. All of that information is difficult to implement and enforce. In terms of room for improvement, it may be nice to give access to whatever information in ARIS for a non-process kind of person. And, if you do not understand the basic labels, then there should be training for those people. Perhaps provide simple graphics to help those training sessions. View full review »
Nikola Dlaka
Senior BPM Consultant, Managing Director at a consultancy with 11-50 employees
There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow. Also, while the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute). ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company. View full review »
Keith Goosen
No product is complete. As technologies evolve, so must the tools to support them. End-to-end visibility and real-time are areas that will need greater attention. View full review »
Senoir consultant at Infosys
Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view. View full review »
Aysin Yilmaz
BPM Assistant Manager at TEB
I would like to see a simpler process for integrating with other tools. When we tried to integrate ARIS with other external tools, it was not easy. I would like to see the reporting aspects improved. View full review »
CEO at a consultancy with 1-10 employees
Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users. Simplify Cloud offerings View full review »
Weerakhan Tantiphaiboontana
Chief Process Officer at Netizen Co., Ltd.
It needs external API and the ability to navigate back, similar to "Back" in web browser. View full review »
Jeff Hays
Key Account Manager at a manufacturing company with 1,001-5,000 employees
* Price is high. * Newer versions (9.x) are technically more difficult to maintain. View full review »
Bruno Ricci
Project & Process Manager at a retailer with 1,001-5,000 employees
The usability. Others tools are easier to manage without same complexity that ARIS has. View full review »
Edward Maicelo
Manager at a comms service provider with 5,001-10,000 employees
Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty. View full review »
Vedran Zulin
Information Security Consultant
I could use more icons and other graphical elements. View full review »
Soumya Chatterjee
Full-Stack Developer at a engineering company with 10,001+ employees
The data in the pipeline could be managed better. Sometimes previously-used data would be reflected in present variables. View full review »
Director with 1-10 employees
The user experience's usability (in general) should be improved as the tool is updated. View full review »
BPM Expert at a consultancy with 1-10 employees
Integration with third-party tools should be improved (e.g. based on APIs). View full review »
O.Michael Olaiya
Process Transformation Lead at a transportation company with 10,001+ employees
* ARIS Connect capability: Ability to switch from a vertical step view to a horizontal. * Displaying role allocation matrix models in ARIS Connect. View full review »
Business Process Engineer at a tech services company with 51-200 employees
The integration between ARIS, webMethods, and project versions needs improvement. View full review »
Find out what your peers are saying about Software AG, Bizagi, Sparx Systems and others in Business Process Design. Updated: February 2020.
399,540 professionals have used our research since 2012.