ARIS BPA Stability

Laurent Salembier - PeerSpot reviewer
DSI Functions Support at a hospitality company with 10,001+ employees

It's very stable. We have had no issues with its stability and no complaints.

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BP
Enterprise Architect EA Tooling (APM) at Acrostine

The solution is very scalable. A ten out of ten. There is nothing even remotely close to it on the market. 

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Keith Bohanna - PeerSpot reviewer
Head of Group BPM Standards at a financial services firm with 10,001+ employees

We have had no issues with the stability of ARIS in the cloud. We had issues with the stability of ARIS as a hosted solution internally, but that reflects on our capability rather than being a reflection of their software.

We have a COE (Center of Excellence) that both supports the deployment and maintenance of ARIS, and more specifically is part of the non-financial risk and operational resilience team. So, we have a CORE team of about 18, but very few of those are specifically focused on the maintenance and support of the deployment of ARIS. There are only two or three people within that COE team who are required for that task. The wider task is the support of business colleagues through a hub and spoke model. Within the small COE team, we support the acquisition and enhancement of those skill sets within our business division colleagues.

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Buyer's Guide
ARIS BPA
April 2024
Learn what your peers think about ARIS BPA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
Cirvesh-Daga - PeerSpot reviewer
Director at T-Systems International GmbH

It is fairly stable. The only issue you might have is with the Java client. If your system runs out of memory, the Java client can suddenly stop working. You just reboot your system and that's it. That's an issue only with the Java client, not the web client.

I would rate the stability a six out of ten. There is always room for improvement.  For example, having two user interfaces and some things working in one but not the other, that's where I would score it lower. As a user, I don't want to switch interfaces.

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Regina Janitsch - PeerSpot reviewer
Senior Manager Organization and Process Management at OeKB

The stability has been okay. We haven't had any interruptions so far and the concurrent license model works very well. We have enough licenses that people don't have any problem getting into the system.

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AL
Managing Director at Optus

It's pretty stable, at 95% in my experience. There was the odd occasion when the system was down and it took 48 hours to resolve the issue.

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Vikas Mheoe - PeerSpot reviewer
Manager, ERP Deployment at Johnson Controls, Inc.

The tool is stable.

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Mansoor Adenwala - PeerSpot reviewer
Manager - Process and Project Management at a comms service provider with 10,001+ employees

The stability of the system is good. We've had some minor issues when they're running maintenance activities but other than that, the solution is stable. 

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Veronika Ellermann - PeerSpot reviewer
BPM Method and Tools Specialist at a pharma/biotech company with 10,001+ employees

Stability has increased a lot since I began working with it. I remember in one of the earlier versions, perhaps version 7 or version 9, there was a lot of trouble. We would run into unexpected errors, some of which were quite severe. Since then, however, there have been some errors, but it's pretty much stable.

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KH
Interprise Architect/Chief Architect/Project, Portfolie manager at KLH-Consulting

It is a very stable product. In all these years, I think once or twice in the beginning it gave me trouble, but never with stability. It's a very stable product. There are a very few bugs. When you find a bug, just give them a call or write to them and they will fix it. Today they are coming out with two major releases every year. They are really fast to go in and say, "Here is the update for that." So the stability is very good. 

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BM
Consultant at KAFD DMC

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

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Michiel Overeem - PeerSpot reviewer
Process Architect at Stars and Stories Nederland B.V.

The stability of the solution is quite good. I haven't had any issues with it. Maybe years ago it was less stable, but it's quite stable now.

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JR
Director at Celeris Software, Inc.

I rate ARIS BPA a nine out of ten for stability.

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HS
Organizational Development Officer at OeKB

It is a stable product. 

We did one upgrade throughout the project. Now, we want to wait until the end of the year for SR16.

There is almost zero maintenance to maintain its design from a central process management or risk management team standpoint. Decentralized business departments can do their jobs all by themselves. Sometimes, there are questions, like, "Can you help me? I'm lost. What am I doing here?" For example, if you have new bosses in new jobs, then they do not know what to do. 

In 2020, we did a lot of presentations, videos, and training. They had to do these on the training systems to evaluate risks and processes. We knew if they did not do it themselves, then they would learn nothing. If they did it themselves, then it was possible to learn to work with new tools. So, the normal maintenance should be really low. 

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Victor_Sleiman - PeerSpot reviewer
Technical Lead at Netways

The product crashes sometimes. They could provide clearer documentation detailing the right GDPR releases for installation on laptops or desktops. This documentation should not just state a generic version like "JDK 11" but provide specific details, such as recommending a certified or tested JDK version like "GE 11.0.19. Given the frequent updates in JDK releases—such as those from Oracle and Java, occurring nearly every week—it becomes essential to specify the precise compatible version and any performance implications between 32-bit and 64-bit architectures. Additionally, aligning the development environment (potentially using JDK 17) with the executable's certification (such as JDK 11.0.19) is crucial for consistency and stability when users download and use the solution.

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KK
Vice President Change Management at a financial services firm with 10,001+ employees

ARIS BPA is a stable solution.

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NR
Lead Consultant at a tech services company with 10,001+ employees

The ARIS SaaS offerings are very stable and secure since they are hosted on Azure and AWS platforms which provide state-of-the-art hosting. 

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Toni Ojanaho - PeerSpot reviewer
SAP Senior Consultant at TMO Consulting Oy

The product is stable. 

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Nikola Dlaka - PeerSpot reviewer
Senior BPM Consultant/Solution architect at DNA Consulting

ARIS Business Server and the modeling tools are pretty stable in general. Some issues and challenges can occur when using it in an extremely large environment when the Business Publisher needs to serve more than 5,000 users. Then the load balancing comes in to play, and it needs some improvement in the Publisher tool.

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it_user97134 - PeerSpot reviewer
Responsible BPM Competence Centre with 1,001-5,000 employees

I have not really encountered any stability issues.

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MN
Financial System Analyst at a comms service provider with 1,001-5,000 employees

It is a highly stable solution. 

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it_user1332093 - PeerSpot reviewer
Lead Architect at a retailer with 10,001+ employees

Stability is very much dependent on the network. If the network is not so good, then you might experience some stability issues. It would be good if you had an offline version or some means of caching development. I am not sure whether that is in the ARIS roadmap. 

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AY
BPM Assistant Manager at TEB

We have had some problems in terms of stability, although technical support has always helped. Overall, I can say that it's stable.

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KG
Junior Consultant at a consultancy with 11-50 employees

It is a stable product and quick to use.

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AK
Founder & CEO at a comms service provider with 11-50 employees

It is a stable solution. 

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it_user743028 - PeerSpot reviewer
Business Process Management Consultant and Business Analyst at a tech services company with 10,001+ employees

Not many issues with stability, other than as noted above.

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MS
Principal Consultant at Palmira

It's not a stable solution. Although you're able to import and export between other systems like Camunda and Juniper, it's not able to exchange the BPM location between ARIS and Mendix. This is not possible, and it will not be possible.

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NR
Senoir consultant at a tech services company with 10,001+ employees
WR
Business Solutions at a healthcare company with 1-10 employees

From an operational perspective, it is quite stable. 

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it_user772149 - PeerSpot reviewer
Key Account Manager at a manufacturing company with 1,001-5,000 employees

Yes, there have been stability issues with v9.x.

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WT
Chief Process Officer at Netizen Co., Ltd.

No issues with stability.

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NR
Lead Consultant at a tech services company with 10,001+ employees

Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions.

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it_user758082 - PeerSpot reviewer
ARIS Senior Business Analyst/Administrator at a tech services company with 51-200 employees
ND
Managing Director at a tech services company with 11-50 employees

In terms of stability, it depends because there are several possibilities for how it is hosted. If it is on-premises then I can't say anything in terms of stability. However, the Amazon cloud is quite stable. We offer our own cloud environment and over the past four years, it has proven to be really stable.

Overall, if you look at the environment, it's quite stable, and if you look at the product, it's also very much improved in the last years.

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it_user499062 - PeerSpot reviewer
Business Process Management at a financial services firm with 10,001+ employees

I haven't encountered any issues with stability.

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it_user733374 - PeerSpot reviewer
Consultant

No issues with scalability.

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it_user708132 - PeerSpot reviewer
AVP & Head of Policies and Procedures Management Dept. at Union National Bank

It is quite stable and there are no issues. We are using the three modules: ARIS Architect, ARIS Designer, and ARIS Process development.

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OM
Business Architect at a tech services company with 201-500 employees

The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users. 

We are no longer operating as a business process network. We are no longer extensively involved in that sector. 

We have handed over the functionality of ARIS BPM to other business areas to do their internal analysis or just show/generate documents for these requirements.

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it_user268932 - PeerSpot reviewer
Operations Manager at a consultancy with 51-200 employees
ST
Principal Consultant at a tech services company with 51-200 employees

It is stable. 

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it_user701076 - PeerSpot reviewer
Process Analyst

ARIS software has few connectivity problems.

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it_user462882 - PeerSpot reviewer
Partner / Owner at a tech services company with 51-200 employees

I have not encountered any remarkable stability issues.

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Buyer's Guide
ARIS BPA
April 2024
Learn what your peers think about ARIS BPA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.