Aruba Airwave Overview

What is Aruba Airwave?
Offering granular visibility into wired and wireless networks, AirWave is the only management platform designed with mobile devices and apps in mind. By proactively monitoring the health and performance of all things connected, AirWave lets IT gain the insights they need to support the digital workplace.
Aruba Airwave Customers
Henkel, University of Findlay, University of Minnesota Duluth, University of Iowa
Aruba Airwave Video

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AW
Technical Support Specialist Networks at a tech services company with 10,001+ employees
Real User
Top 10Leaderboard
Provides a lot of reporting capabilities and has a good interface

What is our primary use case?

The main use case for this solution is reporting.

Pros and Cons

  • "This solution gives you a lot of reporting capabilities, and it has a very good interface."
  • "I would like to see an integration of services into one system, rather than having multiple systems to do multiple things."

What other advice do I have?

This is a straightforward solution but I would suggest that somebody implement it for you. Also, make sure that they have a really good background in it. I would rate this product a nine out of ten.
it_user802077
Senior Wireless Engineer at a tech services company with 51-200 employees
Real User
Helps people with troubleshooting so they get better use out of their technical staff

What is our primary use case?

My primary use case of this solution is to control access points through airwave. modify configs, and enhance RF tweaking.

Pros and Cons

  • "It has improved my organization by increasing troubleshooting opportunities which makes things more efficient."
  • "Whenever you get an error it doesn't immediately tell you what the thing is that is causing the error. You have to sit down and research it. If it could say what error is causing the issue, it would make my troubleshooting a lot quicker."

What other advice do I have?

I think everybody needs this solution. It helps a lot with technical troubleshooting and no matter what end products you have, Airwave is a good solution for everybody. I would rate it an eight and a half out of ten.
John LeBrun
Solution Design Engineering at Cigna
MSP
Top 20Leaderboard
The Clarity feature makes it easy to use and understand what is going on with your network in a nice dashboard

What is our primary use case?

Visibility and control in any environment, especially Healthcare,Finance, Education and SLED accounts.

Pros and Cons

  • "It contains valuable features for engineers to C-level executives, who want visibility, performance, statistics, and a platform which can take action for them without manual intervention, saving time and money.​​"
  • "The Clarity feature makes it easy to use and understand what is going on with your network in a nice dashboard.​"
  • "I would like to see is “AAS”. Not only Aruba APs with central, but NAC/ClearPass, AirWave, and everything licensed as a Service."
it_user341292
Network Administrator at a manufacturing company with 1,001-5,000 employees
Vendor
It provides an easy way to track access point statistics, but the stability of access point management needs work.

What is most valuable?

The organization of infrastructure is valuable. Client match/ARM is also good.

How has it helped my organization?

It provides an easy way to track access point statistics and organization of access points compared to the controller.

What needs improvement?

Stability of GUI Stability of instant access point management

For how long have I used the solution?

I've used it for two years.

How are customer service and technical support?

Customer Service: 8/10 Technical Support: 8/10

Which solution did I use previously and why did I switch?

No previous solution was used.

What was our ROI?

ROI is good, and the technology has a good life span.

What's my experience with pricing, setup cost, and licensing?

Licensing can be complicated, but…
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