Aruba Networks Wireless WAN Customer Service and Technical Support

EmadSafwat
Managing Partner at ODEC Technology Solutions
We've never had to contact technical support, so I don't have any experience to speak to. View full review »
reviewer980556
Network Engineer at a tech services company with 501-1,000 employees
We have been in touch with Aruba technical support and I would rate them as pretty good. They have been responsive and answer our questions. View full review »
Mesut Ozcan
Senior Solutions Manager at a tech services company with 1,001-5,000 employees
We have been in touch with technical support and they are good enough, although there is room for improvement. View full review »
Find out what your peers are saying about Aruba Networks, Ubiquiti Networks, Motorola and others in Wireless WAN. Updated: May 2020.
419,794 professionals have used our research since 2012.
ITNM598
Information Technology Network Manager at a tech services company with 1,001-5,000 employees
I used it once and I received very good technical support. Whomever I spoke to answered pretty quickly. If they can't answer there and then you get a call back a day or two later. Still, I would like to see a quicker response in the support environment. View full review »
MajdiFarooq
Project Manager at a comms service provider with 501-1,000 employees
I would give their technical support a ten out of ten. We are system integrators, so we prefer to work with a vendor who offers support with deployments. They are very knowledgeable and very accurate. View full review »
reviewer1288941
Director de Negocio. Redes, Comunicaciones y Seguridad at Avanti21 Sistemas y telecomunicaciones, S.L.
I deal with the technical support team for Aruba and they are nice. The support is fine. View full review »
reviewer1228878
Network Engineer at a healthcare company with 10,001+ employees
The technical support is okay, but the response time is not very good. It takes too long to resolve the issues. View full review »
reviewer1283958
Business Director at a manufacturing company with 51-200 employees
I have not had to contact support. I just installed it and used it. View full review »
MohammedMurshed
CEO at Alam Khwarizm
We have not had to contact technical support for this solution. View full review »
Reviewera131909
Assistant Manager at a insurance company with 1,001-5,000 employees
We speak with our vendor for technical support and do not contact Aruba directly. View full review »
Find out what your peers are saying about Aruba Networks, Ubiquiti Networks, Motorola and others in Wireless WAN. Updated: May 2020.
419,794 professionals have used our research since 2012.