AT&T AlienVault USM Room for Improvement

John Stanford
Senior Network Architect / Network Team Leader at ICE Consulting. Inc.
I'd like to see a dashboard that's a little more descriptive. We can customize the dashboards, but the out-of-the-box dashboards are kind of bland. Since we give our customers access to their dashboards, it would be nice if they were a little bit more intuitive. We can go easily drill into it and show them everything, but the customer just sees the writing on the page. I'd like to see them dress up their out-of-the-box dashboard a little bit. We have the ability to do a lot of that. Since they have this image — they have a strong MSP program. I would love to see them allow branding, which they don't at this point. View full review »
Sergey Kornienko
Director of Department at BAKOTECH LLC
The solution could be improved in three ways. The first one is user behavioral analytics. They need work. The second one is cloud-related usage. The solution already has quite good tools, however, they need better integration tools for linking with Office 365, Google Suite, and so on. The third one improvement could be a bit more customization for security products. If someone has an antivirus where it is customizable they need to have the ability to easily connect everything together. View full review »
reviewer1414752
Solutions Architect - Team Lead at a computer software company with self employed
The solution is a bit complicated. It could be simplified quite a bit. The correlation engine could be improved. Much improvement could be made there, as it is an important open-source solution. The solution could benefit from including security orchestration. It's still not available yet. It would be really nice to have in a future release. It could use something like a pen test. Tools like that would make it more comprehensive from a cybersecurity aspect. View full review »
Find out what your peers are saying about AT&T, Splunk, LogRhythm and others in Security Information and Event Management (SIEM). Updated: January 2021.
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reviewer1246743
Chief Operating Officer / SR. Project Manager with 1-10 employees
They set aside a lot of the functionality from the on-premises version that we found very helpful in managing tickets. As it is now, the cloud-based deployment is lacking these useful features. The reporting is mediocre and is something that needs to be improved. View full review »
SOCmgr67
‎SOC Manager at a tech services company with 11-50 employees
This solution could be easier to use. It is hard for some people to understand, and they need to get training and certification just to understand what it's showing them. View full review »
Denis L
Sales Solutions Engineer at a tech services company with 501-1,000 employees
Having automatic agent deployment would be a great feature. It would be nice to see some machine learning and monitoring of the configuration in network devices. View full review »
BAMALICK CISS
Manager at WASHI
The solution is very user-friendly, but the dashboard could be improved as well as the level of customization. View full review »
Erlon Sousa Pinheiro
DevOps Engineer at Two Hat Security
Taking into account that server access credentials are controlled by the tool, some more management-focused actions could be performed from AlienVault. View full review »
Find out what your peers are saying about AT&T, Splunk, LogRhythm and others in Security Information and Event Management (SIEM). Updated: January 2021.
456,249 professionals have used our research since 2012.