The most common use case is for software development teams. Some clients also use it for their service teams, like the service desk. 

Additionally, we have some clients from the sales team who use it as a sales enablement tool.

Our primary use case is to have as an ALM Software. We develop Software, so we need to have a solution that supports the full cycle of the software development, starting from the requirements to work management, to source code management, to being tested. And on top of that, we have sharing capabilities with Confluence.

The primary use of this solution is agile application life cycle management.