I would rate it as a seven in terms of stability. I consider it stable but not the highest level of stability.

I haven't experienced any problems with stability.

The solution is stable but at times, the performance is poor. It takes time to load and the response time is not up to the mark. We use this tool frequently and all of our project work gets done through it.

We struggled to get performance out of JIRA and Confluence, in particular. Even though we've done quite a lot of profiling and upped the instant size of the EC2 servers that we're running this thing on, it feels sluggish. You're navigating around and it's not snappy. That's a bit of a challenge at times, particularly in Confluence, because you can get these runaway background processes that can massively impact performance.

One of the things that we've found is we've revoked pretty much every user's right to export a space in Confluence. Before you do that, you can just basically kill the entire platform while that's running. There's no practical solution right now for a custom HA-type solution. I know Atlassian actually does that internally, but I've heard of extremely flaky instance.

To try and have a good, healthy HA type configuration, there's still quite a way to go there. Those two products are probably one or more critical systems for our business so it's a bit of a challenge.