Atlassian Confluence Reviews

4.1 out of 5 stars
 (24)
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Anonymous avatar x80
Real User
Business Process Designer at a retailer with 501-1,000 employees
Feb 23 2017

What is most valuable?

* Search: It is simple to search for documentation throughout Confluence from the search bar. * Audit History: Collaboration is brilliant with a full audit history on the changes made by the users involved, as well as the ability to visually... more»

How has it helped my organization?

* It has improved collaboration, transparency, and documentation quality among teams. * It has started us on the journey of knowledge management, not leaving valuable IP in peoples’ heads. * It has enabled us to publish ubiquitous language... more»

What needs improvement?

I would like to see the following improvements: * When comparing page changes, you are only able to select 2 pages. While this is useful, it has proven to be a slight limitation when many people are editing a document. Having said this, we... more»
E6adc222 4a9d 4b20 9cfb 40d85397a8fb avatar?1442305629
Consultant
IT Strategy & Change Consultant at a energy/utilities company with 1,001-5,000 employees
Mar 26 2017

What is most valuable?

The following features are valuable: * The Wiki nature of the product: Collaborative creation of content with version history and easy change tracking. * Knowledge sharing: Captures and provides visibility on decisions and conversations,... more»

How has it helped my organization?

This has helped our organization in the following ways: * Enables conversations and meeting outcomes to be visible and evolve faster. * Opens collaboration and empowers everybody to contribute in knowledge construction. * Accelerates the... more»

What needs improvement?

I would like to see the solution do the following: * Provide analytics on content usage to help foster adoption. Currently, the statistics have to be requested and are very basic in the cloud version. * Help in the organization of the content... more»
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Lars bjerges li?1414335518
Real User
Systems Architect at a financial services firm with 1,001-5,000 employees
Feb 22 2017

What is most valuable?

When we compared it to other wiki engines, we found the space concept and the hierarchical page. * Space concept: The space concept was of interest to us since we have the need to filter information by means of authorization on different... more»

How has it helped my organization?

We use this tool in the following ways: * Internally: In IT development, it acts as a support for different development areas with the documentation of tools, manuals, internal handbooks, and best practices. * Externally: In business areas,... more»

What needs improvement?

I don't see the need for any large improvements. There are a number of minor improvements that are documented by Atlassian and also some problems waiting to be solved. For us, there are no items that we are sleepless waiting for.
Anonymous avatar x80
Real User
Manager Ops ID Solutions at a tech services company with 501-1,000 employees
Feb 16 2017

What is most valuable?

The fact that Confluence is a wiki that allows near WYSIWYG editing. Having an “easy to use” product means that users have a “low threshold” to use it. This is very important, as the value of any information store is that of the data that is... more»

How has it helped my organization?

The ease of use makes it accessible for all users. Users are able to insert/edit information without having to have wiki knowledge. We can put any “static” information in Confluence. “Static” meaning that the information does not change on a... more»

What needs improvement?

Some things like: * Being able to (default) sort comments on pages with the last comment first. * Being able to require “restricted access” permission to view Confluence pages (like JSD). * The Atlassian cloud pricing model is pretty steep.... more»
38971197 a73c 4d37 8e11 97d3b3353db3 avatar
Real User
Program Manager at a government with 10,001+ employees
May 05 2017

What is most valuable?

The most valuable feature is the ability to create business collaboration solutions without having an army of IT professionals. We can create web-like interfaces without needing to be an expert in Java, Java scripts, or HTML.

How has it helped my organization?

We use the tool to establish a collaboration space across federal agencies, state agencies, and other public stakeholders. We are able to create a simple workflow and have an electronic record of those activities.

What needs improvement?

The basic improvement needed from my perspective is the ability to move multiple attachments at a time. I would like to be able to copy a set of pages in Confluence as a template. It would be nice to have better business collaboration examples.
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Atlassian Confluence Questions

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What is Atlassian Confluence?

Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

Confluence has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Also known as
Confluence
Atlassian Confluence customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

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