My advice for everybody is to flame Atlassian into re-providing the self-hosted server version!

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I remember that I'm using the latest version of Atlassian Confluence.

To my knowledge, maintenance of Atlassian Confluence is handled internally, and the organization also pays a team from Atlassian to do maintenance.

Thousands of people use Atlassian Confluence, but I cannot give the exact number because my organization has thirty to forty projects developed concurrently, with at least ten to twelve people periodically working on it, then some active and not-so-active people using Atlassian Confluence. Thousands of people use Atlassian Confluence, particularly for the write mode, document production, etc.

My advice to people who want to implement the tool is not to renounce it if they find difficulties initially because you can start using it from scratch with the basic functionalities. Then, when you discover other functionalities within Atlassian Confluence that can be useful, you can explore those at best.

I'm still determining exactly how much customization my organization has done in the tool and if that's relevant. I'm uncertain if it's different if your tool has the standard features versus the highly customized version of Atlassian Confluence. 

Still, it's undoubtedly a good tool for collaboration, including remote collaboration. I can work with people in China and the States without any problem, and you can quickly identify any changes you or other users make. This is precisely why Atlassian Confluence is recommended for remote collaboration.

My rating for Atlassian Confluence is eight out of ten.

My organization is a user of Atlassian Confluence.

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This is a SaaS solution. There is no particular version of the product. 

I'd advise potential new users that they cannot implement Confluence without Jira.

I'd rate the solution ten out of ten. I've been very happy with its capabilities. 

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I would rate Confluence as seven out of ten. 

My advice is go for more features so that the templates can be used. The base version of cloud isn't that usable. There are huge differences between the two.

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We are users and work directly with a vendor partner. 

We are using the latest version of the solution. 

I'd rate the solution nine out of ten. I love Confluence. I'd recommend it to other users. People should try it out. It would be very helpful. 

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There are no technical guys needed. You can do it as an individual, in house. as a team. Confluence is very user-friendly, easy to understand, and has many templates. It is easy and fast to use and has many features that I highly recommend.

There are so many valuable features in Atlassian Confluence. Firstly, it enables real-time collaboration, allowing multiple users to work on a single document with complete version control, making tracking changes and identifying contributors easy. Secondly, it offers the ability to index various related documents or references into a single page without moving or copying the original documents. This feature is incredibly convenient. Additionally, the web version of Confluence provides a user-friendly markup and interface, allowing for the easy creation of graphs and marketing materials. It also allows for rough layout designs directly on the screen, eliminating the need for complex software like Publisher or Adobe.

Overall, I rate the solution a ten out of ten.

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The product is mainly used as a knowledge management tool in the service industry, where some service management products are used. The tool is also predominantly used in the IT industry, where there is a need to maintain some documentation and databases.

The tool supports remote team collaboration and communication since it allows us to create team spaces where a team can collaborate to indulge in brainstorming or for any kind of idea-sharing session. The tool also provides the functionality that allows you to collaborate on the same document with other team members simultaneously, and such features help users in co-creating ideas and documents and in reviewing them.

The most useful features of the product for team productivity include areas like whiteboarding, which is a very awesome feature as it allows users to create Jira tickets right from Atlassian Confluence. You can also hold brainstorming sessions in Atlassian Confluence. The anonymous access to pages and its ability to allow you to extend something like your troubleshooting article that provides guidance related to your applications or services to the external world without even having the need for Atlassian Confluence is possible since the tool is helpful in areas like page versioning and history feature.

When it comes to the integration capabilities of Atlassian Confluence with other Atlassian products and third-party solutions, Confluence integrates with Atlassian Suite and, most importantly, with Jira Service Management and Jira Software in a pretty straightforward manner. You just need to put your domain URL and basic credentials for Atlassian Confluence's integration features, after which it becomes available for you in Jira as well as in other tools.

I do manage permissions and access control in Confluence for different team numbers in our company. The product's permission schemes are solid and granular, so in our company, we can do it at a space level or at a page level as well as to who can do what kind of activities, and it can be a group-level approval that you can deny it at a user level, making it a helpful product.

Atlassian Confluence can be used to deal with software documentation and even meeting notes, so HR departments can use it for one-to-one discussions. Organizations can use the tool for their 90-day plan and for top priority lists. The tool can be used for brainstorming. The tool can be used in a lot of cases in any organization.

I rate the tool an eight out of ten.

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Atlassian Confluence can be deployed on the public cloud, on-premises, personal servers, and in any infrastructure.

Overall, I rate Atlassian Confluence a nine out of ten.

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I would recommend others to use these solutions. The ease of use and the very short learning curve, make it an ideal tool.

I rate Atlassian Confluence an eight out of ten.

The solution is very simple to collaborate among a large group of people. If you want to create a bit more compelling, nice-looking documents, then it's not ideal, but for the thing we are using it for, it's perfect.

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I would recommend this solution to others who are interested in using it.

I think that it is one of the best products on the market from my experience.

I would rate Atlassian Confluence a nine out of ten.

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I would rate this solution a six out of ten. It is one of the most well known solutions but comes at a high price and does not offer the best functionality. 

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Confluence might be a burden to small and medium companies, like startups, so I probably would not recommend it to them, but I would definitely recommend it for companies at the enterprise level.

I would rate this solution as an eight out of ten because we found it helpful. It's good if you are in need of long-term documentation of projects, both on the functional side and the technical side, but at the same time, it needs some improvements, like more integration to other solutions. 

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You should use Atlassian Confluence, but you should not expect it to behave like a document manager. People do ask me what the advantage of Confluence is compared to that of SharePoint, but in fact, this is not the same use case. SharePoint is for storing documents at a place, and Confluence is a wiki.

I would recommend that you go for it but you will need to remember that it's a wiki and is not designed to store documents. It can store documents, but only up to a certain size. Also, it's not meant to be used to store documents.

If you are looking to deploy your organization or your projects inside Confluence, do think about the right structure because it will influence the way your people use it. Think about how to deploy the structure of your projects or your documents inside the Confluence, and do not expect it to be a document manager.

On a scale from one to ten, I would give Atlassian Confluence an eight because it's a great tool. It's a great wiki and is easy to use. It's easy to understand how to use it as well, particularly if you are from an IT background. Someone who is not from an IT background might need some help in the beginning on how to use it. The setup is really easy, and you do not need specific skills to deploy it. However, the comment feature and macros need improvement. It would be nice to have more templates in the future.

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Overall, the solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions.

Confluent is a very good product, but only if you are using it to the fullest. If you want to use all the features offered by Confluent, there's no competitor for that, but if you're only looking for basic capabilities, then I wouldn't suggest Confluent. MSK has less capability as compared to Confluent, but since we were not using all of the capabilities, MSK is cheaper for me because I just want the basic features.

Confluent is a classic product. There's no doubt that they're leading the market and their offerings are excellent. I would rate them as a nine out of ten.

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If you need to create some teamwork spaces it is very good. I would rate Atlassian Confluence a nine out of ten.

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We are using Atlassian Confluence because we mainly implement Atlassian tools for customers. It is helpful for us to use them to understand our customers' needs if there is a problem.

It is important to know what the client wants to use this solution for. After knowing what they want to use it for I would advise them to use it or not.

I rate Atlassian Confluence a ten out of ten.

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I would definitely recommend using this solution. Overall, I would rate the solution a ten out of ten.

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This is a very easy cloud-based solution that permits collaborative drafting of documents. We can have several people editing documentation at the same time which simplifies things. It's a good solution for technical and functional documentation.

I rate this solution eight out of 10. 

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In my opinion, I would rate the solution an eight out of ten. 

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The solution may need a web build access code so that it can be used from anywhere. So, once you have access, you can access it from anywhere. And the scalability is also good. So, I can rate the overall product an eight out of ten.

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Overall, I would rate it an eight out of ten. I would definitely recommend it.

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We're a customer and an end-user.

I'm not sure which version of the solution I am using at this time. 

I'd advise new users to not be scared, to play with anything on it, or create documents and delete documents. It keeps tracking the item version. It keeps a version history so that you can revert all your changes back. Never be scared to play with Confluence.

I'd rate the solution nine out of ten. It's an easy tool to use. It gives you the possibility to integrate it with JIRA. All your documents and business documents can be connected to JIRA. With the versioning available in Confluence, history versioning, if you delete something, you can always find it. If someone changes anything in the document, you can find it from the history. It's a really good product.

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If you want to solve complex problems with a simple solution, then use Confluence and use it to scale to more complicated things as you grow.

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I rate this solution a seven out of ten.

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I would advise new users of this product, to begin by creating simple documentation, and then move on to using macros and the different features provided, once they know how the solution works.

I would rate this solution as 10 out of 10.

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If you are looking for a simple solution to generate documents and artifacts in one place and a simple tool for rules of privacy of this information, I would recommend Confluence. 

If you have a large number of employees or complex processes, you need to have extra time and money to develop tools for Confluence. It doesn't have a pre-built solution for difficult cases for cross functional teams and connections of subjects.

I would rate this solution a seven out of ten. Confluence is a good collaborative tool for work with artifacts of documents, but it has room for improvement. That's why I would rate it a seven and not eight or nine.

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I rate Atlassian Confluence a six out of ten. I advise others to look for other tools if they want a feature for collaboration.

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I would recommend Confluence to other users because it's easy to use and integrates well with other documentation tools. I would give Confluence a rating of eight out of ten.

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Atlassian Confluence is a good solution, I am not sure of the price but if it is expensive it is worth it. You pay for quality.

I rate Atlassian Confluence a nine out of ten.

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Use the 30 day test period to be sure that you want the system. You should use it and test it during this time and then decide.

At the moment, Atlassian Confluence is the best team product you can buy, and I would rate it at eight on a scale from one to ten.

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I would rate this solution 8 out of 10. 

I would recommend this solution to others.

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In terms of the tool's ability to ensure better productivity of the team in our company, I would say that the old versions of Atlassian Confluence consume too much memory while also using Java libraries.

I don't think that the product ensures better communication between my team members.

It is secure to share documents through Atlassian Confluence. Documents shared via Atlassian Confluence cannot be edited or modified until and unless they are reviewed by the specific person for whom they are meant.

Though not to a large extent, my company has used Atlassian Confluence's integration capabilities. In our company, there were a few products for which we had to review the links with the clients and review the documentation, which was not much. I think Atlassian Confluence has much more to offer, but my company hasn't explored it that much.

If I consider large volumes of pages and space, I would say that the tool works fine with large virtual volumes of pages and spaces, but not all the time.

I recommend the product to those who plan to use it.

I rate the tool an eight out of ten.

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Wiki is a good solution for non-tech writers. It is easy to learn and has a number of good features. The writing does not live beside the code, like GitHub Markdown does, nor does the wiki editor contain advanced editing features, like MindTouch, Oxygen, and other DITA editors. However, its simplicity encourages non-writers to document what they are doing.

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This is a good product which beds itself into the enterprise very quickly. It soon becomes indispensable. It is worth getting a limited, license-free version first.

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Spend some time planning the structure and how you're going to use Confluence and provide some initial training. It makes the deployment easier.

I rate this solution nine out of 10.

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I can recommend Atlassian Confluence for any company that requires document management and documenting ongoing processes, Of course, it is not a very intuitive or very comprehensive management tool because you cannot track the requirement object changes with it, but you can use it for general documentation purposes. I would rate Atlassian Confluence an eight out of ten.

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I recommend Confluence to others. There are about 400 people in my company using this solution. However, if you are doing extensive drawings or looking for the version-control perspective, then I would caution you and suggest looking at another solution. 

I would rate Confluence a seven out of ten. 

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It is a collaboration tool for document development. You can create, improve, and share your documents through Confluence. It is quite an efficient tool to collaborate with your team members. I would strongly recommend it. 

I would rate it a nine out of ten.

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Confluence basically is not a management software. It is just a knowledge base. You can search for whatever is there. You cannot manage a project using Confluence. For that, you would need Jira, not Confluence. 

I would recommend the product. Currently, most companies are using Word documents for creating all requirements. Probably they'll be putting those in, either on SharePoint or somewhere. However, these need to be preserved for the future. This solution helps with that.

Overall, I would rate the solution an eight out of ten.

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Just do it.

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I would rate this solution a nine out of ten. 

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SharePoint is very confusing, but Atlassian Confluence is very simple. After a couple of days, most people understand how it works, and it's quite simple.

I recommend Confluence to any company that wants to share information inside the company. Confluence is great; it's like a wiki. I would give it an eight out of ten.

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I rate Confluence eight out of 10. I won't rate it nine because my company didn't develop it. If my company had developed it, it would be much better. 

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I would recommend using this solution. It's not necessarily better than tools like Asana, but it gets the job done.

Jira and Confluence have strong market presence, and migrating existing systems can be a challenge. 

For new projects, I would certainly recommend considering other options. For established teams, switching tools might not be practical. But if you're starting fresh, explore alternatives and don't just default to Jira and Confluence.

Overall, I would rate the solution a ten out of ten. 

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I would recommend Atlassian Confluence to anyone considering the implementation of the solution into their organization.

Overall, I would rate Confluence a seven out of 10.

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It's important to understand your needs in terms of the number of processes and number of people you need to support in your organizational structure. Implementing up front will likely help in terms of knowing in advance that the product will be supported. Otherwise, there might be a situation where the configuration will need to be changed after the initial setup. Confluence was initially somewhat complex for us. There were a lot of things we needed to consider and configure. Over time as we grow and evolve as a business we're getting more of an understanding of how the solution works and it's getting easier. There's a learning curve.

I rate this solution eight out of 10. 

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I would rate Atlassian Confluence an eight out of ten. It provides everything for our use cases.

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• Hire someone with experience using Atlassian tools, if possible
• Don't implement organically
• Have a PLAN for how you want your information structured

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I recommend it to all developers as well as students. because I used it as a student in a team. 

We are able to store all of the necessary information for all of the students,  developers, and architects.  All the individuals involved in our software projects.

Also, it is functional.

I believe we are a reseller and a partner, but I'm not sure since it's largely my colleagues. 

For the implementation of Atlassian, some of them are already certified, and with the certification, they are a partner. They work with a limited number of Atlassian-certified individuals.

I would rate Atlassian Confluence an eight out of ten.

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I'm a customer and end-user.

While now we use the Atlassian cloud deployment, it used to be deployed on-premises. 

It's a simple application for documentation. New users just need to know how to create the permissions or the pages, the restrictions, or the macros. If they know, that's fine. They can use the Confluence application and they will find it very easy.

I'd rate the solution ten out of ten. 

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It really depends on what ecosystem they invest in and what they're looking for.

You have to look at the use case and if you already have an application in your ecosystem which is fit for purpose, you have to ask yourself, why you want to go out and pay for another product?

I would rate this solution a seven out of ten.

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I would definitely not just purchase and install – engage with an expert, there is a lot of power in using Confluence and you need expert guidance to use it all properly.

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I use this solution all the time for record keeping. I suggest to anyone using this solution to be creative. It's a platform so its use is really up to the user. 

I rate this solution nine out of 10. 

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I would recommend this solution to others. 

I would rate this solution a six out of ten. 

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Confluence Cloud is especially easy to get started with. With $10 a month for 10 users, it is pretty cheap. You have to keep in mind, however, that the pricing changes dramatically when the user count goes up. New users should think about what they may need later, when they start.

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My advice to others before using this solution is to look at some tutorials or do a quick workshop to understand how the platform works. They can use a Google search and YouTube to find information.

I rate Atlassian Confluence a six out of ten.

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Think about your needs and goals. Test-drive it with a team of people in a real scenario.

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I would recommend you consider a managed hosting arrangement instead of on-demand, because of the limitations. I would also recommend a clear plan be developed for content structure and ownership.

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Spend time figuring out the best way to maintain. Hosted vs On Premise. Also, you may need to develop new skills to install and manage the plugins.

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I rate Atlassian Confluence seven out of 10. I think the on-premise solution we have isn't good for novices. If you don't have a lot of experience, you should try the cloud solution. 

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We're Atlassian customers. I'm just the customer success manager, so I'm not on the technical or the testing side.

I'm not sure which version of the solution we are on, however, I believe it to be the most up to date version that is currently available.

I'd advise other organizations, if they decide to implement the solution, to really utilize it. If you plan to use it as a really strong collaborative tool, ensure that everyone using it has access to the required documents and that they utilize it on a consistent basis. I've found the most benefits from using it when I'm consistent with it. You really need to update it as often as you update your Salesforce. That might mean daily updating, depending on how you use it.

I'd rate the solution eight out of ten. If it had better UI, I might rate it a bit higher.

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Employ lean thinking and learn by doing! Have a rough idea of what you need to achieve and get a working framework in place. Experiment and see what works for you. It is simple to move pages after the fact, so don’t worry about being too pedantic in the beginning. Keep permissions simple and use groups as much as possible.

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I would rate Confluence eight on a scale of one to 10.

I'm not sure whether all our applications are available on the same cloud. But one of the clouds we use is AWS. And since the product is on the cloud, we don't usually have any issues. You don't need to maintain it or make backups because you can contact the cloud provider and ask for whatever backup you need if anything is lost.

I never encountered any problem with the solution that required help from support. So I never reported any issue to management, and I don't believe anybody else did, or it would've been shared on the channel. 

It took us some time to benefit from Confluence because we had to create a documentation process, which meant adopting a document mindset to get into the habit of documenting, which was a real challenge. At first, we allocated around two hours a day for documenting, which didn't work. But as the QA team grew, we started documenting their processes, which greatly benefited us. We don't benefit much from the dev documentation, but the product and the QA team do. Though it took us a while to get into that state.

I would say we use about 60 percent of the product's features 

We currently have more than 30 people using Confluence in our company.

My advice to anyone thinking about using or implementing Confluence is to start small and use it more and more as you get used to it. Start using it as part of your process. It's very important not to dedicate all your resources to it. Start bit by bit, and you'll benefit from it the most. That's how your employees get used to it. Start incorporating it into their processes, but don't enforce it, or it won't work properly. Like everything in life, you have to start small, and as you get used to it, you'll know exactly what you want from it and the best way to get it.

Pioneering team members should start using Confluence, showcasing how it benefits the company. They should encourage colleagues and peers to use it. First users should also add articles and documentation so others can use the tool more easily. Without this encouragement, team members will completely ignore the tool, and it will be put down as lost expenses that didn't benefit the company.

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I would recommend Confluence, especially for anyone that is using other Atlassian products. It is a simple, additional, license to get the solution and it integrates really well with the other products in the Atlassian family.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Confluence overall as a product as an eight-out-of-ten. I would not rate it higher because like all the Atlassian products, there are certain things I think the product should have out-of-the-box without you needing to go to the marketplace. For example, it does not have an approvals type of workflow. If you want to create content and have other people review and approve it before it gets published that should be available. I would think that is something that it should have out-of-the-box.  

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Ask the vendor to set up your environment if you buy Confluence.

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• Definitely try before you buy to make sure it aligns with your expectation of what a collaboration system should be like.
• Post any and all questions to the Confluence forum (https://answers.atlassian.com/).
• Not all add-ons are available for Confluence Cloud, so customization is further limited.

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We don't have a business relationship with Atlassian. We're just customers.

We're using the latest version of the solution.

This solution is highly recommended. If you're looking for a product in this space, this is the best. We had another really good tool, however, we find Confluence does the same and a whole lot more. I'd say in the knowledge management space, as far as we've been doing our business, and our job is to find tools for organizations, I'm convinced that this is the top product in this space.

Overall, I'd rate the solution nine out of ten. My one issue is the search capabilities. Otherwise, it's pretty perfect.

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• Do not install too many plugins, and choose them well, since some are heavy or broken.
• Do not allow attachment uploads that are too big.
• Install JavaMelody for easier monitoring‎.
• PostgreSQL is a good DB choice for all Atlassian products.
• Use fast HDD disk for faster search results.

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Make sure to run backups by dumping the database and saving the Confluence home on nightly basis.

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Confluence is a good product and I recommend it. My only complaint is that certain things, such as space management, can be made easier.

I would rate this solution a nine out of ten.

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Be prepared that functionality of today might be changed or removed or charged separately without being asked. Bugs can be reported but are often not addressed for years. Atlassian may make major design decisions not considering their customers needs and requirements.

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Just do it, it will give you quick benefits and will change the overall atmosphere when doing things together in one place. Here's an example of ours:

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N/A.

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You should do it. It is so simple and can give so much added value rapidly.

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There needs to be an owner of the installation, in terms of the system and the infrastructure.

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Go fast, cheap and dirty when creating new documents and improve in progress - this tool concentrates on the sharing, arranging and collaboration part but doesn't aim too high about how the content looks like. If you are after some serious functionality such as a table of contents, body styles and track changes I would recommend using Word and attach as a doc file. Index your content in home pages and sub-home pages for better logical arrangement of the information and fast navigation. Research additional modules like Confluence Questions. You can use the spaces for team building management like having a section for photos from events, out of work activities or sharing industry related links.

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On a scale from one to ten, I would give this solution a rating of eight. If they added the graphical templates, I would give them a higher rating.

To me, as an end-user, the topical templates are pretty basic. Under the current conditions, since COVID-19, our teams have tried to become more virtual in their collaboration model. The collaboration model that we had installed before, face-to-face, couldn't be transferred, which is kind of a pity because the graphical features are missing.

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Confluence is very easy to use and has strong search functionality.

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Understand the permissions. We provide a login for clients with access to certain areas. With multiple clients ensuring data security, this was huge for us.

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Overall it's a fine tool, but I don't think it provides a whole lot of advantages over other similar options. We use it primarily because we also use JIRA, and working with one vendor makes things easier. View full review »

I would give this solution a rating of eight out of ten.

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Make sure to have passion for solving problems. Atlassian has solutions, you just need to figure out which ones to apply. Also, try to keep your admin group small, don't open it up to more than a few people. Finally, start with a pilot and get it working before rolling it out to everyone.

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The product is easy to install and set up. It is also easy to work with as a user, an editor, or as a reader.

Some thought should go into the allocation of spaces and the usage. There are different “types” of spaces, such as documentation team. There is also the possibility to define our own types, which we haven't exploited yet.

In summary, define your use and read the documentation to see what needs to be defined in order to meet your demands.

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Be active in the development of the knowledge management features in your company.

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I advise to start small, then go for the whole company. We started in IT and then expanded to the company using IT as an example.

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