Atlassian Confluence Primary Use Case
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WiseCat
Enterprise Architect, CISSP at a tech services company with 1,001-5,000 employees
I primarily used this solution for IT documentation and documenting ISMS based on ISO 27001.
With the Confluence Wiki, I implemented quite a series of successful IT and Security Documentation projects. Confluence was my preferred product when starting any collaboration project that had to produce comprehensive, centrally organized, and highly usable documentation.
I worked on several projects that implemented an ISMS, based on the ISO 27001 standard, which mandates a "documented ISMS". I introduced Confluence as the tool to be used for that documentation.
I used Confluence as the "self-hosted" server in VMs or on MiniPCs running Linux. I always added backup methods, so the HA functionality of the much more expensive "datacenter-edition" was never needed. The largest environment I worked in had 100+ active authors, but typically I would work with the 10- or 25-user license, which are both quite affordable even for small customers and where the server resources are manageable (From two to four virtual cores and 4-16GB RAM will do fine).
View full review »I'm working on a project in a Standards organization that's using Atlassian Confluence as a tool for collaboration.
The organization integrates Atlassian Confluence with another Atlassian product called Jira for the concurrent development of documentation for the project. Jira is used to raise issues you implement and trace back to Atlassian Confluence for collaborative development.
My organization primarily uses Atlassian Confluence for the collaborative development of projects. The organization has plenty of projects in development, and there's a space in Atlassian Confluence for sharing documentation, raising issues, producing documentation directly on the tool, and exporting documents using some filters my organization developed because the final document is in Word format.
View full review »We primarily use the solution for software engineering.
View full review »Buyer's Guide
Atlassian Confluence
April 2024
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
I manage the solution in my organization.
I have used the solution both on-premises and on cloud. Using the solution on-premises is easier than using the cloud version. The cloud version is a different product. The on-premises version has more features.
There were 1,500 people using Confluence at my previous company.
View full review »The company needed a tool that project managers put their plans, documentation, and everything related to project management into, including milestones that are not available on Jira. They have to use both this and Jira in order to give a full report to management.
View full review »We used Atlassian Confluence for product development, help desk, and product documentation. Our team uses it for setting up teams, workflow management, product documentation, HR documentation, marketing, and I even used it with my son for his school work.
View full review »I use the solution for my company's customers, who are mainly in the knowledge management system. The tool is also useful to deal with any kind of project documentation or team documentation.
We use Atlassian Confluence for internal communication and documentation for protocols. You can also use the solution for knowledge management and document management because it allows attachments and some descriptions.
View full review »I use Atlassian Confluence for all kinds of documentation purposes, such as sharing information about specifications among the group and distributing those documents for review remarks from others. It's a nice way of distributing information between different teams.
View full review »We use Atlassian Confluence for the documentation of the application or applications that we are billing.
Confluence has other functions. My team uses, Confluence every day, but I am just writing some information there that is used for the entire team and is vital for the entire team.
We are also writing various kinds of material. It is useful for the team to interact and convey information, as well as to document only the information that we use.
View full review »LN
LionelNa
Commercial manager at AIOps
We use it to manage different documentation such as PDFs and PowerPoint. It's similar to Dropbox but is more organized. We have approximately 1,000 users that make use of this solution in our business.
We use this solution for documentation purposes. It's very tightly integrated with Jira, so we handle project management with Jira and document management with Confluence.
View full review »We use it for our knowledge base and also for internal blogging.
View full review »NK
NaveenKumar23
Human Resources Executive at Sticky IO
We were developing an eCommerce platform and wanted to capture all of the metrics that were coming across. We chose Confluent, which is a ready-to-use solution. The use case was to track all of the traffic that was coming from across the globe, and create metrics out of it.
View full review »KA
reviewer1929324
Head of Architecture at a financial services firm with 10,001+ employees
We are using it for collaboration, team communication, documentation portal, and sometimes project-related content. We keep the details of the project and related documents.
View full review »We use Atlassian Confluence for creating different pages, and projects on it.
View full review »I use Confluence to organize my data. In the case of Confluence, I use it to handle various transactions in the bank. We have multiple channels in the bank. The bank I work for is one of the largest in Brazil.
View full review »FC
Fabio Casasus
Co-Founder - Managing Partner at Helvetia Fintech
We are a banking institution and use this solution to provide the key technical and functional documentation of the project that we share with our users. I'm the managing partner and we are customers of Atlassian.
There are some documents for users, some for developers, and some workspaces for projects, both in Jira and others for internal business processes within our company. It's not for customers, only for internal use.
View full review »RR
Rajashekher Reddy
DevOps Engineer at Bosch
We use the database for documentation and requirement gathering. So, we document those and create plans or backlogs.
View full review »KP
Khar Yeow Phang
Solution Architect at a tech vendor with 10,001+ employees
I use it as a knowledge base system for sharing knowledge and creating Kanban boards.
View full review »We're using Confluence as a document management solution. Confluence includes all our documents internally in the company in regards to policies or how to document or about business requirement documents. Therefore, it's a document management system for us.
DC
Deepshikha Choudhary
Technical Lead at Capgemini
We used this solution to create and manage shared documentation, as well as managing the team details and giving visibility of attendance and absence to all team members.
View full review »FC
Fedor Chavdar
Product Manager at GAZPROM ID
Our different business units use it for different purposes. We have analysts, developers, DevOps team members, project managers and product managers using it. All these roles use it for artifacts for the jobs they need to do.
We use Atlassian Confluence for project documentation. It works as a repository of documents. We can write documents, including tutorial information, technical manuals, and other company procedures.
View full review »I use Confluence for project documentation and team collaboration.
View full review »It's the knowledge base for our company.
We have project spaces for our customer projects, and the project teams share information about the projects.
We also use it as a wiki for our company.
View full review »HG
reviewer1768827
IT R&D Project Portfolio PMO Lead at a consumer goods company with 10,001+ employees
It is linked with the documentation tools. SourceSafe is very quick and a more stable tool, especially for online multi-usage. Microsoft Project Service is much worse from when I was using it 10 years ago, but I don't have recent experience with it. With Atlassian Confluence, maybe the user interface is poorer, but the use of it is much more dimensional and stable.
View full review »I use the solution in my company for documentation purposes. Most of our company's release notes are present on Atlassian Confluence for client review and for the processes we use in our organization. All the details about the new features of the upcoming releases and all the stuff related to the company policies, like employee engagement and everything else that should be documented, are present in Atlassian Confluence. I use Atlassian Confluence for document-controlling purposes.
There are two use cases for using Confluence wiki:
- Team notes
- Software documentation.
We provide this solution to customers and also use it in our company. It's often used as an intranet and then for collaboration or communication. It enables you to have project spaces or team internal spaces and different types of documentation. We are platinum partners with Atlassian and I'm a principal consultant.
IZ
Istvan-Zsikla
IT consultant at a manufacturing company with 10,001+ employees
My primary use case is for documentation.
View full review »Our primary use case is for documentation. We used to maintain other documents in another location, but we moved to Confluence. We use it for the design documentation perspective, not for the analytics perspective.
View full review »It is a collaboration tool. All of our company documentation is on Confluence.
I am using its latest version. It is a cloud solution. Atlassian is the cloud provider.
View full review »RL
reviewer1828764
Sr. Manager - Global Systems Manager at a paper AND forest products with 1,001-5,000 employees
We are using a lot of Confluence. While we are gathering the requirements from the business for the development, Confluence is used. We are creating project charters there. It covers all the functional requirements including knowledge sharing sessions. Basically, when somebody's leaving or somebody is being hired, everything related to that goes on Confluence. This also includes information, for example, about annual leave information, et cetera. If a person is hired and we need to prepare a KT plan for that. So we prepare a page in Confluence.
GM
reviewer2034477
Advisor at a consultancy with 1-10 employees
We use this solution for all activities related to the software development lifecycle. We use it starting from product spec and product definition documents and release notes to any customer discussion documents, design or architecture documents.
We use Confluence to share weekly project information. Everyone in the company uses it daily from project managers down.
View full review »DB
Donatas Bukelis
Project Manager at a financial services firm with 51-200 employees
I use it for documentation, project reports, and creating a knowledge base.
View full review »AS
reviewer1925466
Scrum Master at a manufacturing company with 11-50 employees
Our company is using Atlassian Confluence for all work related to documentation, calendars, notes, organization of processes, and workflows.
For example, if we have a new process, or we are updating a current process, we use Confluence Project and share it across the entire team. If we need to calendar a vacation, or an event, we use Confluence. The solution is also used to share best practices and release notes relating to the product.
View full review »IS
Iman Setiawan
Data Management at Wesfarmers OneDigital
We use this solution to manage the knowledge base within our organization. We're looking to use Confluence for collaboration and data, sharing information internally and externally. Confluence is connected to our JIRA, so we also use it for task management. And vice versa, JIRA can link to the Confluence page. We are customers of Confluence and I'm a data manager.
PG
reviewer1320141
Business Analyst at a comms service provider with 10,001+ employees
We have got our own private Confluence set up. In our department, we use Jira and Confluence a lot. These are our in-house go-to tools for managing the agile ways of working. We sort of follow a bit of both models: traditional and agile. We follow the traditional waterfall model outside of Confluence and Jira, so that's more like requirements, specifications, and documents. There's another team, with which I haven't been that involved, that writes user stories and allocates tasks in Jira. They use it quite heavily.
We use Jira more for agile type processing, like for Kanban boards and all that sort of stuff and allocating work tasks and two-week sprints. It supports the actual agile process. Jira is much more focused on the process of delivery.
View full review »We mostly use Atlassian Confluence to store information and share knowledge with a colleague.
View full review »KK
KishoreKumar2
Sr Associate at a maritime company with 501-1,000 employees
We document all the processes and flows we are planning to implement on projects. We capture all kinds of documentation.
View full review »SS
reviewer1431804
System Engineer at a insurance company with 1,001-5,000 employees
In multiple organizations, we have been using Atlassian Confluence as a knowledge base, and for development. Our developers use it alongside Jira.
View full review »YX
Yiming Xiao
Mass Spectometry Specialist at a pharma/biotech company with 11-50 employees
This solution is for sharing records. We are customers of Confluence.
View full review »We use Confluence for project documentation alongside Jira which we use for all our task assignments.
We have been using Jira for six months and have not yet used it to its full potential as we do not have qualified scrum masters in our team. We are able to assign tickets, make a scrum board and a sprint system.
We have thousands of users who work with this solution.
We are using Atlassian Confluence as a repository for files.
View full review »SM
Steven Malone
Operations Support Specialist at Heartland Payment Systems
We used Confluence to coordinate products with our engineering and marketing teams. This allowed us to easily convey project details across our worldwide development and marketing teams.
View full review »We have a standalone, server-based version. Confluence is installed onsite. Nowadays, they don't provide any standalone versions anymore. They just provide the cloud versions for subscription.
View full review »LF
Lindsay Fifield
Customer Success Manager at LogiGear Corporation
We are a remote company at this point. We use it to collaborate on different initiatives within our interior and marketing teams. It's kind of our one-stop-shop to house our collateral and sales information. It covers pretty much anything and everything we need and everything our marketing teams would need as well.
View full review »BH
Bilal Haidar
Quality Assurance Team Lead at a tech services company with 11-50 employees
We use the solution for all kinds of documentation that are part of the testing, product, and development phases and for taking meeting notes.
View full review »MP
Michael Peterson
GM Technology at a energy/utilities company with 51-200 employees
Every project and every initiative we start gets a Confluence site to track artifacts that are created related to that initiative. For example, we will use it for a knowledge base and for general documentation. We collect all of our meeting minutes, action lists, and so on. It is grouped in scenarios for reference, et cetera.
View full review »MD
Morgan Day
Managing Consultant - Enterprise Architecture at Wipro Technologies
Our primary use for this solution is EA documentation.
View full review »DM
David Molesworth
Delivery Lead at Cyma
We primarily use it as a knowledge management tool for all of our consultants, which are architects.
View full review »SL
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm with 201-500 employees
I used Confluence mostly for the wiki and documentation.
View full review »RS
RajatSharma
RPA Business Consultant at a tech consulting company with 10,001+ employees
Implementing Confluence in documenting functional specifical documents and preparing RTMs, product requirements.
View full review »DM
reviewer1119327
Works at a government with 1,001-5,000 employees
My team uses this solution for documentation and collaboration.
View full review »BK
reviewer1423197
CEO & CPO at a tech services company with 11-50 employees
We mainly used Jira for backlog management within IT development landscapes. We used Confluence for early-stage documentation and communication within and across teams.
Since we worked mostly with large enterprises, they typically install and host any server-based solutions on their own.
View full review »MF
Mathias Florian
Business developer at Bat.IT
My primary use case is for processes in project documentation.
View full review »Buyer's Guide
Atlassian Confluence
April 2024
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.