Atlassian Confluence Pricing

BB
Enterprise Architect, CISSP at a tech services company with 1,001-5,000 employees

Well, that´s difficult now. Until the end of 2020, using a self-hosted server, have one of your IT-Admins set it up, costs $10 a year for the 10-Author license.

Nowadays? Don´t use it. The price of the on-premises data center version is too expensive.

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Massimo Banzi - PeerSpot reviewer
Standards Manager at Telecom Italia

To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual. I'm unsure if Atlassian is implementing the same pricing approach for Atlassian Confluence nowadays.

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Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK

I find the solution to be expensive. We pay $350 a month to use the solution. 

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Buyer's Guide
Atlassian Confluence
April 2024
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
EmanMasalmeh - PeerSpot reviewer
Agile Coach at Majid Al Futtaim

I can't speak to the exact cost of the solution. 

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Neill-Walker - PeerSpot reviewer
Agile Consultant at MSOLdigi

Confluence offers monthly subscriptions, but if you go through a value-added reseller, you can opt for annual payments. Additionally, if you add applications from their App Store, you pay for all the total users of that license instead of just those who need it.

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Rohit Nagar - PeerSpot reviewer
Pre-Sales Solution Engineer at Amrut software pvt ltd

The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is available to the public on Atlassian's official website.

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Luc Cools - PeerSpot reviewer
Digital TV Solution Architect at Pro 71CHA3

We have a site license for Atlassian Confluence and there are some limitations on external users.

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Paul Guias - PeerSpot reviewer
Projekt manager at ReqPOOL

We have to pay licensing fees.

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LN
Commercial manager at AIOps

This is a very expensive solution. 

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Hina Tufail - PeerSpot reviewer
Senior Atlassian Consultant at a tech services company with 51-200 employees

There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles.

When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles.

Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want.

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NK
Human Resources Executive at Sticky IO

The pricing depends on traffic, like how much input and output is happening and how many messages you're handling. For example, you have a bundle package that has a limit. If you go beyond that, there's a different price attached to it, but if you are within that limit, it's a fixed price.

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Sundaresen Rungasamy - PeerSpot reviewer
SAFe SPC Coach and Consultant, South EMEA Agile at Valiantys

There is a license needed to use Atlassian Confluence.

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Walter Ribeiro Silva - PeerSpot reviewer
CEO at Mprojects Soluções Em Informática LTDA

The pricing is good. In my opinion, there are no better alternatives.

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Siarhei Leshchanka - PeerSpot reviewer
CIO at IBA Group

When we started using Confluence, it was more convenient for us, but later, it became more expensive. Unfortunately, the data center version is expensive for us. So, it could be a bit cheaper.

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RR
DevOps Engineer at Bosch

I don't have an idea about pricing. But I can say that I think it's a good tool for requirement gathering, where you can create backlogs and store or document the data.


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KP
Solution Architect at a tech vendor with 10,001+ employees

When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.

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Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro

I don't handle the licensing aspects of the product. I'm unsure as to the exact costs. It's my understanding, however, that it is an expensive product. On a scale from one to five, where one is cheap and five is expensive, I'd rate it at a three and a half. 

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SS
Director of IT product at a computer software company with 1,001-5,000 employees

I rate the price an eight out of ten, with ten being a good price and one being a high price. Pricing is not a problem, and you might have other products with lower rates. For bigger companies, price is not a problem because there is always a budget, and the clients fund it. However, if the price gets cheaper, it will be better for users.

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Dusanka Mladenovic - PeerSpot reviewer
Data Architect at a financial services firm with 5,001-10,000 employees

Confluence charges an extra fee for analytics.

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Attila Mozes - PeerSpot reviewer
Managing Director at provalida GmbH

Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive.

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Lasse Mikkonen - PeerSpot reviewer
Principal Consultant at Contribyte

Confluence used to be really affordable but they've been increasing their prices. It's not super expensive but more expensive than it used to be. We pay an annual licensing fee which includes some essential plugins. 

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Naresh Rayakwar - PeerSpot reviewer
Lead architect at Tech Mahindra Limited

I believe we have the Enterprise license with Confluence. 

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Cuneyt Gurses - PeerSpot reviewer
Solution Architect, DevOps Engineer at sonne technology

I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high.

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RL
Sr. Manager - Global Systems Manager at a paper AND forest products with 1,001-5,000 employees

My understanding is that the pricing is competitive. I'm not directly involved in the pricing and how it was done. That said, the fact that we have been using it for the last 15 years makes me assume it would be fine for our pocket and reasonably priced. I'd rate the pricing at a three out of five in terms of value for money.

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it_user524307 - PeerSpot reviewer
Tech Director at a tech company with 1,001-5,000 employees

Slowly release to users and add subscriptions. Keep on top of subscribers and remove idle/inactive users.

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GM
Advisor at a consultancy with 1-10 employees

The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately. 

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IS
Data Management at Wesfarmers OneDigital

Licensing is not very expensive. The issue is that engagement with an external party or stakeholder requires the purchase of an additional license. It's the same issue if we have a consultant coming on board and is a pain point for us.

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it_user101889 - PeerSpot reviewer
Mgr, IT Development - Collaboration Platforms with 501-1,000 employees

Atlassian is dirt cheap when it comes to enterprise software. I would suggest limiting the number of plugins (a.k.a., add-ons), as they are an extra cost and many times you're dealing with third-party vendors.

At the very least, use the ones that say "Atlassian Verified" and "Supported".

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Anh-Tôn Duong Gheude - PeerSpot reviewer
DevOps Engineer Consultant at a tech services company with 201-500 employees

I am not aware of the pricing.

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SS
System Engineer at a insurance company with 1,001-5,000 employees

When you purchase this solution you get some support.

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it_user229572 - PeerSpot reviewer
Manager Ops ID Solutions at a tech services company with 501-1,000 employees

My advise to Atlassian is to offer a less steep model and also offer “read-only access” for non-paying users. We currently are looking for a second product to use in a situation where we need to offer access to 40-50 read-only customers.

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SY
Consultant at a energy/utilities company with 1,001-5,000 employees

Pricing and licensing are also straightforward. Keep an eye on plugins and additions that should be balanced with the benefits and usage patterns they provide.

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it_user265575 - PeerSpot reviewer
VP, Enterprise PMO at a wireless company with 51-200 employees

We are using the on-demand version and our pricing is fixed.

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Tai Hyo Kim - PeerSpot reviewer
Chief Executive Officer at Formal Works Inc.

They provide both subscription models, but I don't manage the licensing for our company, so I don't know what it costs. 

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LF
Customer Success Manager at LogiGear Corporation

I don't know what the licensing costs for the solution are at this time.

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it_user342762 - PeerSpot reviewer
Business Process Designer at a retailer with 501-1,000 employees

Make use of the evaluation option if you are unsure. Another option is to start small and test whether Confluence is for you.

A 10-user license is only $10. Be aware of the costs if you plan on rolling it out to your organization, as it does start to add up.

Try to do license changes on your anniversary month, as there is no pro-rata benefit.

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it_user432606 - PeerSpot reviewer
Documentation Department Manager with 10,001+ employees

Confluence is convenient and cheaper but not so professional. FrameMaker is for documentation departments in a large company and Confluence is for small teams or companies.

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it_user574110 - PeerSpot reviewer
Senior Technical Writer at a tech services company with 501-1,000 employees

Licensing is in blocks of seats, so you need to decide what the maximum number of users might be before pricing it out. There is the option of anonymous users, which, while a security issue, does reduce the licensing cost.

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DM
Delivery Lead at Cyma

For us, it's free to use. We don't pay any licensing.

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it_user735225 - PeerSpot reviewer
Senior Enterprise Analyst Developer at a government with 10,001+ employees

No advice, pricing is publicly available.

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it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees

The more users you have, the more money you will spend. Make sure to give only those users access who really need it.

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it_user211962 - PeerSpot reviewer
Head of Central Applications at a tech services company with 1,001-5,000 employees

At the time it was $8000 one off and $4000 yearly maintenance. Atlassian forced to switch to Enterprise licenses which doubled the cost.

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it_user165711 - PeerSpot reviewer
CEO with 51-200 employees

Initial 50K USD, cloud-based infrastructure cost + maintenance = 30k / year

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RS
RPA Business Consultant at a tech consulting company with 10,001+ employees
  • It's easy to set up, as it gives a quick guide for the same process.
  • Costing and pricing may vary depending on usage.
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it_user138516 - PeerSpot reviewer
Project Manager with 501-1,000 employees

You need to buy a full license for your entire organization, even though you only need a plugin for two people.

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DM
Works at a government with 1,001-5,000 employees

There is an annual license.

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BK
CEO & CPO at a tech services company with 11-50 employees

The problem with the pricing model is not so much the price for the Atlassian basic software itself; the issues I have with the pricing are in respect to the add-ons. The problem with add-on pricing is that it typically is always calculated based on the amount of basic Confluence or Jira licenses. Since some of the add-ons will only get used by a very limited number of users, having to pay for the full implementation (for all the people using Confluence or Jira), seems like an unfair pricing model. It also prohibits the usage of certain add-ons, too. Certain add-ons from a functionality-perspective are much more exclusive to only a few users. That pricing model should be reviewed and potentially edited or amended to make it more flexible.

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it_user574113 - PeerSpot reviewer
Atlassian JIRA & Confluence Expert| Plugin Developer| Trainer at a tech services company with 501-1,000 employees

Pricing is provided on the Atlassian site. You can choose the license depending upon the number of users.

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it_user370308 - PeerSpot reviewer
Director of Client Success, Co-Founder at a tech services company with 51-200 employees

Hosting yourself allows greater flexibility in terms of extensions and customisation.

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MF
Business developer at Bat.IT

Atlassian is trying to push the license for their online version, but our customers are not ready for that yet. Its licensing is also quite highly-priced.

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AF
Head of Atlassian product line at a consultancy with 51-200 employees

Pricing and licensing is friendly, but every year the price increases 5-10%.

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it_user190806 - PeerSpot reviewer
IT Specialist at a manufacturing company with 501-1,000 employees

It´s affordable.

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Buyer's Guide
Atlassian Confluence
April 2024
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.