A flexible solution for application management, and facilitated centralization of our IAM
What is our primary use case?
We use HelloID for ourselves and our customers. It helps us manage all access to our applications. In our situation, we have a HelloID portal and our clients also have a HelloID portal. When our clients need support, our employees are able to access the client portal without the need to log in. This is very useful.
Pros and Cons
"Now we can easily control who has access to which client or client application."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
What other advice do I have?
The solution is flexible and has its advantages and disadvantages. For example, a lot of things can be configurated exactly as you want it, but on the other hand, this makes it hard to automate and reuse it in other environments.