Automation Anywhere (AA) Benefits

Logeshbabu Jothy
Head Transformer at FLSmidth
The product is improving our company in a number of different ways through the automation it helps us to create. I would say like the AR function is completely automated right now, but we are in the stages where we are looking beyond AR, beyond finance, and beyond support functions. All this time that we were using the product in the beginning, we chose to work on individual processes for automation. We are working in small pockets. We were identifying a project or a process as a small chunk of automation and we looked at opportunities within that particular function or a process and automated it step-by-step. For example, within the AR invoice process, there are different types of invoices that we do, like project invoices, manual invoices, past invoices, and other invoice variations. We had started building solutions for these things in isolation. We automated the SPA (Sales and Purchase Agreement) function first and then the project invoices. Then we saw an opportunity and made a change to bring all the invoices into the same platform. So now there is a bot which identifies what kind of invoice it is and it triggers a respective sub-rooting function what we have built-in. This is much more efficient. The AR function is something which we have automated end-to-end right now. When bots start interacting successfully with each other, that is when we will see a true enterprise RPA (Robotic Process Automation) evolving out of using this solution. So we have benefitted a lot now, but expect that we will benefit even more in the future as we get better at using intelligence. When we automate, we deliberately kept some manual toll gates. This was a very informed decision that we made. It's a conscious decision that we don't want to leave everything to the bot to do from start until the end because the accountability will not be there with any of the team members. This is one of the reasons why we have kept a manual toll gate in all our processes. View full review »
William "Sonny" Kocak
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
There was a large number of individuals who were doing the data collection and artifacts collection, and they were actually a third-party. The solution improves our situation in terms of time, money, and resources. Plus, when you're dealing with a bank's information, there are additional complications of privacy concerns. If we can keep that in-house and have a bot or automated code take care of it, then there are fewer human eyes on the private information as well. It's a resource saver, it's a money saver, and it helps us with security, keeping more human eyes away from private or touchy information. View full review »
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks, so that we can focus on activities that add value to the business or to our partners and customers. The most important things are saving time, increasing control, and increasing automation. If you ask our CFO, I think he would say that the most important thing is that we saved some money, with more efficient operations, etc. But I feel the ability to change from doing non-value-added tasks into work with added value is important. We have saved the equivalent of about $40,000 to $50,000 by using it, during my time here. That's a lot. We recently did a large migration that saved us a lot of time on things that were going to be done manually. We were able to automate it and we saved around $15,000 to $20,000 on just that migration. That's quite substantial. View full review »
Learn what your peers think about Automation Anywhere (AA). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,988 professionals have used our research since 2012.
Priya Batish
Business Advisory Manager (AVP) at a tech services company with 10,001+ employees
We see the application in the # BPO space, # Finance and accounting, # Health care in terms of claim processing. E.g. in F&A, if you're doing invoice processing where the entire process is manual, and the analyst has to go through the invoice to determine invoice details, discount on the payment or a penalty should be levied. In such cases, you can scan this information through an OCR, which is an optical character recognition tool. Then, the rest of the information can be pretty much retrieved by the RPA, which means the RPA will scan the information to classify this information and fill up the web form. This will be sent to the ERP. This is how the workflow would look like. Wherever you can put # a rule-based system, you can automate all of the processes. In our company, all these processes are manual and you might have 50 to 60 people supporting this process for a mid-size company. You can automate it and almost reduce the manual effort by almost 40 to 50 percent, depending upon how many techs are enrolled and what is the effort being spent in order to process transaction volumes. I have been familiar with a couple of projects where this was implemented in cash applications or invoice processing, and they could automate these steps. So, I'm familiar with some of the back-end processes and where they are getting automated. View full review »
Sharad Soni
Director Of Innovation at Quantum AI
A lot of clients I work with have legacy systems and a lot of API access is not available. Some of the systems might be running off a server located somewhere else, while some would be running on a mainframe and I'm actually restricted to working with the screen. So these clients have a very good use case. If I'm working with the screens, Automation Anywhere really does help me because it gives me the control over the screens. If you are not looking at integrating legacy software, Automation Anywhere gets the job done. But if you need integration then you start looking for other RPA tools. It definitely saves time and effort. Improving the workflow, that's not something Automation Anywhere provides. That's a different challenge altogether - to do a business process improvement so that automation gives you even more value. That type of process works in combination with Automation Anywhere, but it's not a part of Automation Anywhere. So the process improvement is separate. We optimize the process and then we run it through Automation Anywhere. You can probably use any similar tools. But Automation Anywhere is one tool that actually gives me automation capability right at the start, without worrying about process improvement in the first place. I can just act like how another person would. Whereas if I do a little bit of process optimization, I can use another tool also. If I get access to APIs, I might use Blue Prism. If I get access to web elements, I go the way of UiPath. If it is a human-mimicking behavior, that's where I use Automation Anywhere. View full review »
Director of Operations at XLNC Technologies
I have worked in Dubai, and we implemented RPA for one of the major retail giants. We started out with one process (bank reconciliation) and scaled up to almost 200 bots in six months. Sales was improved by at least by 80 percent. During the Dubai shopping festival, there were big launches that happened on the sales/retail domains. Bots compared products with other competitors, looking at the pricing ranges then locating the price for your own product, then bringing them to the home page for easy access. All these sort of changes were managed by bots. It had a direct impact on the customer lifecycle. In my current implementation, which is happening in India, with the poker companies, if you played poker, then you would have observed when you are trying to make out a cash-out if you don't get your cash-out in four to eight hours that you tend to get worried about the poker game in which you were playing. One of the use case that we received was to go ahead and make cash-outs almost on a real-time basis along with the tax deduction. Because in India, there are tax deductions which happen. Before, it used to take almost a day to go ahead and get the tax deducted. Then, the cash-outs were being made in eight hours. Now, it is happening in one to two hours. This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase. View full review »
Guruprasad Belle
AVP at a computer software company with 10,001+ employees
As far as how the product has helped us improve our organization, we may be a bit premature to just to say that it has already decreased the workload. But looking into the decrease in the ticket counts, it suggests that it is helping process customer service requests and that it definitely is going to help us more in the future as we utilize the solution better. There is one user registration process in one application where there is no API which has been published by that framework. This is a very proprietary in one application by a third-party. So, there was a help desk, and whenever a call went to the help desk, they had a front-end where they created these user registrations. Now, this is completely automated for all employees who are onboarded. We receive the data, it is put it into Excel, and from Excel, it will update it into the particular tool where the registration happens. On the service desk, they are using ServiceNow with a VPN connection. Now, they are logging using Automation Anywhere as a bot, which logs into a ServiceNow. It will then take that VPN request and create it on the server. View full review »
Technical Lead - Robotics at a tech services company with 10,001+ employees
Automation Anywhere has helped our organization to operate by working on AA-level development without all the trouble of having VMs set up, setting up ports for it, having the environment so that the developers can work on it, etcetera. With Automation Anywhere, I don't think we need a technical guy, an IT guy, or specifically a specialist engineer to accomplish things. Automation Anywhere is that good. A layman who has a keen interest or even a little bit of curiosity can learn the product end-to-end, sustain himself if he wants, learn how the VM is developed down by the ports. The product and support make it easy to learn. The knowledge is readily available. View full review »
Kalyan Bitra
CTO at Sage IT
PDF comes in multiple ways. PDF is an actual PDF or it could be a scanned image, but people assume it's a PDF. Sometimes, it's not an actual PDF, but an OCR. So, there are multiple ways of skinning the cat. Automation Anywhere helps with the visibility of using a PDF or using OCR technology. These functions are already available, and you can extend it and beyond, as well. View full review »
BPM Analyst at a financial services firm with 1,001-5,000 employees
At a very high level, because of how we've implemented it and how we work with our business partners, they are now looking for ways to help do the automation. Additionally, we've adopted a bit of a federated model, where once we start working with business partners, we start training them on how to use the tool. Therefore, the tool has more of a widespread use around the organization, helping people rethink their jobs. View full review »
Venkata Sreedhar Nalam
Technical Architect at a financial services firm with 10,001+ employees
Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual. An example which we are working on currently is that we have a business process wherein we get emails from our business customer support providing monthly statements. Currently, we have a dedicated team who are taking the requests, going to our web, downloading the statements, and sending an email. Because this does not have to be a manual process, we are currently working on automating the entire thing. So we'll be freeing up resources through automation which will save us close to 750k in a year. View full review »
Abdul Subhan
Senior Automation Engineer at Ryan india
In our organization, we track the number of hours we saved, not work for the customers, but work for ourselves. Those numbers were tracked in a tracker called Smartsheet. We saved approximately 10,000 hours of work for ourselves. The numbers are staggering, considering we have only been using Automation Anywhere for a short period of time. View full review »
Process Architect at a media company with 5,001-10,000 employees
* At the most granular level, automating people's daily tasks has been helpful by freeing them up to do higher value-add activities, which is definitely beneficial. * On a larger scale, the tool is improving processes overall by making systems and processes more stable. It returns hours, time, and money back to the business. View full review »
Principal Analyst at a consumer goods company with 10,001+ employees
The major benefit for using Automation Anywhere is that it has provided a lot of FA (Finance Automation) benefits. That is a major plus point for using an RPA (Robotic Process Automation) tool. Any automation tool, for that matter, has its benefits. But because Automation Anywhere is easier to implement and learn, it is possible to move the bots to production faster. Speeding up that process helps in simplifying our workflow and productivity, and allows our people to do the most useful work we can do. View full review »
BPM Analyst at a financial services firm with 1,001-5,000 employees
What is important to us is continues improvement and learning. We want everyone to be able to look at what they do with a critical eye towards how can improve and get things better? By introducing the solution and working closely with our business partners every time, we create a bot, then their mindset shifts. Now, they are looking at everything else they do, and saying, "Hey, wait a minute. Maybe I can do this in a different way." Whether it's using a bot, some other solution, or sometimes even just improving the process as it is without automation, the company in different parts of organization is really starting to adopt the idea of continuous learning. View full review »
Shashi Pagadala
Manager of RPA Development at a manufacturing company with 10,001+ employees
The main agenda for using the RPA is to see how we can get the benefit from reducing human capacity as well as quality output. These two are the major focus for us and what we are achieving. Timeline-wise, it normally takes a long time to develop. With the AA and RPA concepts and their ready-to-use components, we can deliver a bot within couple of days or within a week time frame based on the use case. View full review »
CEO at Nine A Business Connect
We have found that finance as a function has always been a very strong use case when it comes to a product like Automation Anywhere. The reason is very strong compliance, quality, error controls, and the speed and efficiency with which Automation Anywhere can deliver projects. Because of this, finance as a function has always been a great user for this type of solution. However, we have also tried implementing Automation Anywhere around some very different use cases in HR. We have implemented Automation Anywhere solutions for HR recruitment and onboarding, which has helped save a lot of time to go through some of the very detailed resumes with multiple pages of a candidates' profiles, their skill sets, their academics, and their years of experience. When there are hundreds and thousands of such resumes which are applied online through multiple channels, like LinkedIn, Monster, email, or any campaigns, it really becomes very painful for HR organizations to go and scan so many CVs and process, then mine, the best candidates for a particular job request. So, we use successfully Automation Anywhere product to automate the complete recruitment process, along with our onboarding process as well. It has really worked wonders for the organization and departments. Finance as a function is driven by cost and the money involved in it. So, if I'm processing an invoice, doing procurement, or expense processing, there is money involved. From a compliance perspective, the value of the bot should be accurate to the second or third decimal. The accuracy of the job being done has a very high sensitivity in finance compared to other functions because there is money involved on the receivable side or payable side. So, either I am to collect money from my customers or I am to pay money to my suppliers or vendors. Everywhere, there is money involved, and you can't execute an incorrect job. You can't execute a wrong document and end up paying less or end up paying more to your suppliers or customers. When it comes to financials, Automation Anywhere has done amazing work in ensuring not only the speed and accuracy of the bot, but also the compliance and error controls through which the bot executes the job at very high satisfaction and tolerance levels. So, I have seen various use cases and success stories where Automation Anywhere is used in finance. View full review »
Business Transformation Manager at a maritime company with 10,001+ employees
We've implemented a few solutions that are helping us out in a couple of different dimensions. One of the big ones for us is cost-control. We've been able to identify certain billing errors and to dispute them or avoid overpaying in certain instances. It's helping us to improve both the visibility of the accuracy of the invoices we're receiving, as well as any instances where there might be disputed amounts. It's also allowed us, for certain tasks that have previously been repetitive or manual-data-entry heavy, to centralize and then automate them and reduce the number of actual employees we need on those mundane tasks. It's been very helpful for that. View full review »
Technical Lead at Verizon Communications
The product has improved our organization by allowing us to better use our resources. We can have a strategy implemented using bots and make better use of our time instead of spending it on repetitive tasks or tasks the bots can do more efficiently. View full review »
Gurvinder Singh Dhaliwal
Director at Goldensource
This tool really benefits our clients. If we can do something fast, then we can do it more frequently. E.g., we can send them frequent reports. While we aren't bombarding them with reports, we would want to send frequent information on failures and successes so that they can make better decisions faster. We monitor all applications frequently. Some reports are created and sent to clients. Some of these reports are manual and would about an hour to get all the vouchers, check all the schedules, and check all the results. We created a bot which does this automatically every four to six hours. I test for failure, then a consolidated email is sent to the client directly. We created a bot based on the calculations received on a regular basis to be created/scheduled for every 6 hours. Every 12 hours, it reads it and sends an email to be read. It sends out some calculations, then sends out an email to retake orders. View full review »
Vice President & Head of HR - L&T Defence at a tech services company with 10,001+ employees
In some of our use cases, people were spending more than three hours per day just generating reports. And then we created an automation for this and it reduced the time to 30 minutes. It improves employee productivity so they can use their time in other areas. View full review »
Technical Analyst at Tesco India
We are helping to automate some of the manual tasks and help to achieve the SLA. We have some products, like Clubcard, which is a shopper's card that we're using in the Star Market. We are using Automation Anywhere for that validation, raising requests, tracking the Clubcard, and when users get new Clubcards. All these things are done through Automation Anywhere. We use the API to get the status of card numbers. IQ Bot is great. We recently implemented two IQ Bots in our finance sector. Manually, we had one person doing a task that took five minutes minimum. With IQ Bot, we are able to do that one particular task in one and a half minutes. That is a huge time savings. We have done some Citrix automation with MetaBots for claim processing. We use it for validation. It is working well. We have a credential manager. We have the ability to store in an encrypted way. Whenever we create any bots, we also have bot IDs. Without the bot ID, we are not going to deploy in production. We have the option for the support team only to get access and share their screen with users. If there is a critical password, the user will only put down the password. If we have the bot ID and password, then our support team can directly get that from the application IT team. That support center of excellence team will put in the ID password and credential and see the bot ID and password. View full review »
Mahaan Pai
IT Analyst at a computer software company with 10,001+ employees
The Automation Anywhere product has improved our organization with the speed of processing. It is very fast in execution time, it requires less support time, and it is a good value for the money. View full review »
Country Head and Controller at Evalueserve
One of the use cases of IQ Bot that I've seen is the claim processing in the insurance industry. There are tons of manual forms coming into the input files. Everyone has to work on those files manually to create a structured database out of them. It takes lot of time for them to really do it. Whereas in IQ Bot, if you run the engine, and have the scanned copies of these claims processing forms, they just get converted into very good structured data in a few seconds. Later on, you can utilize that database the way you want it. You can do a lot of analytics out of this, which would not only save time and create efficiencies, but it also brings in a lot of value for the organization whose data is being analyzed and structured. View full review »
Senior Director, Digital Transformation at a financial services firm with 501-1,000 employees
It has been able to save us time in our processes from hours to minutes. Something that might have taken anywhere from two to eight hours now takes 20 minutes. View full review »
Abhineet Sood
Consultant at Zs
We feel our team is more involved in the whole process to give better ideas and give new use cases to help automate things. Things that were very repetitive and manual, such as creating daily checklists and reports, those have been reduced considerably. Our team is very happy about that. View full review »
Brian Walling
Global IT Director at a logistics company with 501-1,000 employees
We have an old ERP which required human interactions because of the lack of a system. For example, we were copying and pasting from an invoice to a spreadsheet, and then from the spreadsheet, we would run a macro that would plug it into our ERP. What we did is have the robotics read an invoice and plug it directly into our ERP, avoiding the extra steps, let alone a human doing it. We placed a robot and technology in place of a human. It saved about an hour-and-a-half a day. We measure in FTEs and we measured the savings as 20 percent of an FTE. View full review »
Matthew Wilde
Director of Shared Services at iHeartMedia
We have done close to 50 projects in the last three years. AA improves our speed as far as moving files goes. It also helps in getting people prepared to work on a daily basis. We have a lot of jobs that run at night so that when people come in in the morning, everything's ready to go for them. For example, we have two very separate systems which need to talk to each other. It sounds very simple, but we have a job that takes a file from one system and loads it into another. But it has to do that close to 1,500 times in the middle of the night. It's a job that used to be done manually by 150 people in 150 different markets. Now, it's something that's done during the night, and when they come in it's all completed. So it was a very simple task, but there was a lot of volume. It has saved everybody a lot of time and it has saved a huge amount of manpower. It saves us thousands of hours a month. It's also very useful as far as interacting with employees. Employees can kick off jobs on an as-needed basis rather than scheduling them. It's always very helpful to have a tool that's interactive with the employees. View full review »
Kyoichi Haida
GM Business Process Planning Dept at a insurance company with 10,001+ employees
The immediate impact is administrative tasks which were traditionally done manually are now being done by robots. This reduces the workload for people. This not only improves efficiency, but also expands the type of work which can be done by people. When I spoke to people who have used the solution, they mentioned that they have much less stress. As we are an insurance company, a finance company, where avoiding administrative errors is critical. We need to check things over constantly, but with the use of these robots, there is no need for it any longer. In addition, robots take care of pre-process tasks and notify us in advance, so we don’t forget what we need to do. In these ways, it reduces stress. View full review »
Prateek Kapoor
Global Intelligent Automation & Transformation Leader at a tech company with 5,001-10,000 employees
With the above bot in place, the cash-collection process will actually improve. One of our other use cases is that in our general ledger process, our accountant was actually doing cash-to-bank reconciliations. He was going into SAP, downloading the open items, and then going into the bank statements and comparing the balances. By using Automation Anywhere, we were able to automate this process and now a bot is actually working as a bookkeeper and it's trying to close all the open items of the previous month and the current month. It ensures that the unidentified balance between the bank and the SAP balances is zero. That cash and bank reconciliation is part of our book-closing process. It used to take 20 days for books to be closed. It now takes between ten and 12 days to close the books. That's an eight-days reduction and that's because of only one activity we have automated. As we speak, we have automated general entries and the AR reconciliation process as well. The time needed for our month-end close has been reduced. View full review »
IT Analyst at a manufacturing company with 501-1,000 employees
The looping functions definitely save us time. What Automation Anywhere has done is free up more time for our staff. They're able to handle exceptions in our processes instead of having to do the mundane, repetitive tasks they were doing previously. View full review »
Head of Applications at Hays
There are instances where use cases and opportunities have arisen as a result of having Automation Anywhere and RPA in place that have come about through very casual conversations and have actually resulted in increased revenue opportunities that we didn't realize. Though, those have now proven to be very worthwhile and are something that we hadn't realized could contribute to us, which is making us very happy, obviously. View full review »
Nachiketh Ramesh
Associate Consultant at a tech services company with 51-200 employees
This solution has helped us bring in more clients. We are able to satisfy our clients in ways that we did not think was possible. When we started interacting with our clients, the expectations were pretty low. We were hoping to automate ten processes. Now, with the capability provided by Automation Anywhere and our coding knowledge, we have put everything together and have automated approximately one hundred processes. So, the clients who expected ten and ultimately were given one hundred were pretty happy. The company image has been boosted, as well as the trust and confidence in this solution. View full review »
Senior Consultant at a financial services firm with 10,001+ employees
I can talk about a use case that we have submitted. We have a Bot Genius entry that we have where the bot reviews your bot. So, it's a bot on top of a bot to check whether the bot that you have created is up to standards or not. So it is an interesting concept that we try to bring in where we identify pain areas, because a lot of time is been taken up by the reviewer team to identify what's wrong with the code and whether the code is per the coding standards or not. So, we thought of automating and trying removing one layer so a bot can check whether all the coding standards, proper guidelines, and naming conventions of variables are being sorted out. So, we brought along this bot as a finalist to see if it can take home a prize. We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients. View full review »
Director of Business Process Improvement at a pharma/biotech company with 10,001+ employees
It has allowed us to establish more reliable business processes, when transacting in our enterprise systems. It has improved the reliability of our monthly billing processes that, in the past, was dependent on manual, nine-to-five types of activities. We can now schedule those activities, process 24 hours a day, and then we review exceptions. I would emphasize and underscore the reliability aspect and the ability to process 24/7. It is highly reliable, both from an uptime perspective and regarding data-quality and input into the systems. It's doing the same thing, every time, with 100 percent accuracy. To put it in terms of hours, we are approaching 10,000-plus hours of capacity on an annual basis. View full review »
Chinmay Dhabal
Application Developer Analyst at a tech services company with 5,001-10,000 employees
One of the clients that I worked with to automate their process received invoices from 12 different companies and different regions. These are the process steps that we automated: * We could get the data from PDFs (the invoices were in a PDF format). * We accepted the data, uploaded it, and filtered out some of the data. * Once we extracted the data, we use it to search data on particular websites for a particular invoice number to be processed. * We used the invoice number to process the invoice. * We got approval for the invoice. I worked on another process where it generated offer letters for different people with templates. We would get the data in a dump. We would take that data put it into a template, and then into a Word file. With another client, we used to receive around a million files. Per day, we would have to process around 70,000 to 80,000 records, uploading data where the volume was huge. We deployed the process in multiple bots, using about 20 bots to get the process done. For this client, every second used mattered. We had to code the bot in such a way that we could save every second for them. We had to figure out how much time the bot took and the cost savings for any particular data. We used the workload feature of Automation Anywhere get it done. The manual process took around 30 to 40 people around five to six hours a day, where the bot finishes between one to one a half hours. This was a huge time savings for the client. For the client with 70,000 to 80,000, we created an SQL database to maintain all their records using bots. E.g., if a bot failed, then another bot would retry using the same information. In the "You Ready" phase, this process was 95 to 98 percent successful. When we finally moved it to production, we had between 99 to 100 percent accuracy. This took us around one and a half months to set up. Two development levels were involved along with an architect who was guiding us. View full review »
Scott Francis
CEO at BP3
One thing for our organization, Automation Anywhere has helped us find new clients and help those clients find new opportunities to improve their businesses that previously seemed out of reach to them. There are other ways that we could solve these problems which are more expensive and difficult to implement. With RPA, specifically with Automation Anywhere, it has really helped us engage with those clients and achieve the results that they want. With Automation Anywhere, we have had good success, having folks with all different varieties of technical backgrounds. Both our most technical staff, as well as our least technical staff, have been able to engage. We can engage directly with our clients' representatives, their business users, and their IT users, then get them up to speed, so they can all be part of the process. Making everyone part of the process is what really makes it catch on in an organization. View full review »
RPA Developer and BA at a financial services firm with 10,001+ employees
Today while we look at the opportunities in front of us, our customers are expecting us to be more productive and execute with greater speed to be relevant and competitive in the market. The expectation as far as the accuracy is really very high, and we need to be compliant. We have experienced that the more manual and hands-on that we are that there is a higher risk of being non-compliant. There are skilled companies who are spending more time on transactional activities. For example in the engineering field, there are engineers who are spending time on transactional activities and there are finance guys who are spending time on transactional activities that could be automated. We can use intelligent automation with great value in helping these people upskill themselves into newer areas of analytics, new roles in reporting, and project accounting in finance. We're trying to eliminate these transactional activities, be faster over time. We started by looking at specific activities and we looked at the processes. Now, we are looking at a complete value chain. When you look at the complete value chain, that's when you actually begin driving positive change in business results. That is our projected approach for the next couple of years. We'll be looking at the complete value chain and see how bots can help us make our process more efficient. View full review »
Bill Weathersby
Board member at Transform AI
One of the largest use cases that we have about a $10 billion company which does something like 20 thousand AR invoices a month. They had a solution in place. We actual replaced that IQ Bot, and we are hosting it out of San Jose right now. We are getting some phenomenal straight through processing. So, we took what would have taken 30 to 35 people and are able to do that little bit more accurately with about six. Believe it or not, the first client that we ever did was a Citrix client. We cut our teeth on Citrix around the RPA product. It has some quirks to it, but it is becoming much better. So, we have quite a few instances of that Citrix machine in production at the client. View full review »
Prakasha S
Solution Architect at Accenture
My company uses AA extensively for internal BPO work as well as we refer and deploy it to the customer as a RPaaS model. It helps in increasing productivity, reducing the cost of the whole operation. It makes fewer errors and in the COVID situation proves to be a reliable workhorse. We implemented a lot of new environments recently. v10 expiry and COVID situation accelerated the implementations. Compared to older days now all implementation of infra bot happened pretty quickly. Bot with Citrix integration may require a lot of improvement but having any extra feature really helps in complex implementation. The cloud templates for implementation helped greatly and it helps us in pushing the software fast. View full review »
Engineer at a healthcare company with 10,001+ employees
It's definitely useful. I went through the enterprise client and the Control Room and using it, a lot of processes can be automated. The SAP integrations look to be very useful. We have a big SAP shop, so a lot of processes can be automated using that integration. There are three parts to the savings: * the number of hours saved * the dollar amount saved * how streamlined the process is. A manual process can be one where an email is sent and then another email is sent to get the approval, and they have to wait one or two weeks until that email comes back. That full manual process can take three weeks while the automated task takes about 30 minutes. View full review »
Software Engineer at The Travelers Companies, Inc.
I can't speak for the bigger picture, but we have had a great deal of success with gluing together some of the old applications. They were built, isolated, and somewhat siloed. We have this one where you go to get this information, and we've got that one where you go to get the rest of the information. Now, rather than the team going and collecting all of that information, we can have the bots do it, and that has been fantastic. We've had a number of processes plugged into this that have become the daily job schedule. There was a ridiculous amount of old work: Request this report, download the PDF, grab the numbers off of it and entering them. Having the automated system, while I can't put numbers on it yet, it's very easy to sell the value of the product. View full review »
Senior Consultant at a financial services firm with 501-1,000 employees
In our fund management and fund reconciliation process, we had a lot of headcount. Automation has significantly reduced our FTE count, investing that IT personnel into other work. Also, the quality of the work has slightly improved. View full review »
Product Owner of RPA at a mining and metals company with 10,001+ employees
For a finance process, we are able to initially do it at segment level. We handle one section, then automate that section. We will then move onto the payroll side and automate that part of it. At a higher level, we are able to merge both processes. Now, we are able to do end-to-end automation: * From creating a quotation. * To creating a purchase order. * To doing a payment to the vendor. * To payment to our employees. We are able to visualize the areas of automation as well as do the automation in a fast manner. That's one of the immediate contributions that we are having. View full review »
Deepinka Singh
Developer at a manufacturing company with 10,001+ employees
One of the ways it has improved our organization is regarding working on Saturdays and Sundays. Obviously, employees don't like to come in on those days. When a user is not there and we want certain processes to be done, we don't expect the engineers to sit there and do them. We can schedule things via email so a bot runs on Saturdays and Sundays. That results in a reduction of man-hours. It automates all the processes which do not require human intervention, things which are very repetitive. That means we can give more important work to the engineers now, rather than asking them to do repetitive tasks. We have these invoices which gets generated every month. We have to enter these invoice details into the stacks. It is a tedious task that is done by our finance team. We have automated the process of entering the details into the stack, and t reduces a lot of manual work. View full review »
Sagakumar Gangipelly
Sr. Software Engineer at Ryan India Tax
We have automated web scripting, downloading documents from particular websites, scraping data from websites, and extracting the data from PDF files. We are also updating the application with some user inputs. E.g., if you have an Excel sheet to update into a particular application, we can use Automation Anywhere tool and automate the process. We have built some Java applications in Automation Anywhere. I have also coded macros and Python scripts to include in our Automation Anywhere tool. View full review »
Tax Technology Partner at Ernst & Young
I'll just talk about one use case using IQ Bot. Interestingly, every time an employee travels in India, the tax that you pay on each invoice, that is an amount that you can claim from the government as a tax credit. To be able to extract that information and put it together into a return can be massive. Because there are large companies where thousands of employees traveling every month and so on, what IQ Bot does using Automation Anywhere, is it reads through multiple sets of invoices, which can be in any format, extract the tax amounts, then it creates the return which is then used to file with the tax authorities. We don't even stop at that. We also compare this data with what is the actual travel that any company has. In many cases, what we've seen, there is a lot of tax where invoices have not been received. We also plug those gaps. There is a lot of value that clients derive using that aspect as well. It's not just about getting your tax right. You need to find where the leakage is and get that back to the company. View full review »
Reginald Christian
Head IT Operations and Infrastructure at a consultancy with 10,001+ employees
In my previous organization, we started with version 7.0. We saw cost savings by automating some critical processes. In addition, the manpower was able to do high level work instead of mundane work. In my current organization, we are seeing great results, especially with the financial and civil processes. View full review »
Rajeev Mall
Finance Head of BSO Senior Group Division at a manufacturing company with 10,001+ employees
It provides, not only hard benefits, but also soft benefits. This means to leave the human capital (which they are required to do); leave the human mind free of all voluminous repetitive tasks. Let the workers do the work that they are intended to do, which is thinking. The bot can work for you. There is no comparison to the human mind. View full review »
Dimitris Papageorgiou
Partner at Ernst & Young
The perfect example that I have is where we're able to address an audit finding for a client. They had a situation where they had to show a tangible and very scalable solution to an internal audit as part of a finding that they had in the payroll area. In that situation, we created a database for them that worked alongside Automation Anywhere to conduct the validation and checks that were required to appease and provide comfort to the internal audit, while accomplishing savings in the form of error omissions. We automated processes within: finance, accounts payable, accounts receivable, invoicing, validation, HR, payroll, onboarding, candidate screening, and IT from a provisioning perspective. View full review »
Ayas Mohapatra
Automation Officer at a financial services firm with 51-200 employees
This solution has helped us in several ways, the first of which is scheduling processes. There are many processes that need to be run during office hours, which is fine, but there are many that can be run outside of office hours. By taking care of these processes outside of office hours, it improves our efficiency. Also, if the bot were only being used for eight hours out of a possible twenty-four hours then the cost-per-hour is higher. The recording feature accelerates the timeline of your implementation. It means that it takes you less time with lesser investment. The resource cost becomes less and brings your break-even point closer. View full review »
Pratyush Kumar
Delivery Manager, Robotics Process Automation at a retailer with 10,001+ employees
We have automated our critical functions, like supply chain management and purchase orders. Overall, there's been a direct benefit from it so far. We just completed our Phase I project this year. We have staff who have been moved out of the mundane tasks and are now doing value-added activities. View full review »
Madhuvankumar V
Senior Software Engineer at EMC Corporation
All of my leaders are pushing us to use automation because they're thinking that other companies are ahead of us. I am looking forward to working on the IQ Bot to see how it might make my life easier. Recently, the auditors were looking for a tool to assist them with checking incidents. For the American region, there were between twenty-seven and thirty thousand incidents, which as a human we cannot search manually. For each one, they have to check what the incident is, and verify whether they have the proper data. Because the audit was only going to run for one or two months, they wanted the results in ten days. I spent about one and a half days building a bot and started running it. The bot was moved to production, and within seven days, I was able to get all of the details in Excel format to them. They can filter it, see whatever fields are empty, and they can do the audit. They got one hundred percent sampling, which they were happy about. Our plan now is to sell the Bot to the project owners so that instead of having the auditor catch problems, they can run it every month and see what improvements they need and where it is lagging. The bot will educate the team. View full review »
Finance Process Automation Lead at a manufacturing company with 10,001+ employees
We are a B2B company. We have a lot of communication with our customers in terms of collection correspondence, such as payment reminders. We started with the problem: Should we be a company focused on heavily calling as all companies traditionally are? Or, change that using Automation Anywhere, but how do we communicate with customer using the tool as it is more interactive and individual-driven. We created personalized emails using a digital correspondence strategy. This is an areas where we have delivered results. View full review »
Associate Director at Concentrix
They are constantly being in the BPO space and BPO and RPA are something which go hand in hand in technology. It is the right space for the utilization of this technology in the industry. While our customers are also asking for us for this technology benefit for the revenue benefit, productivity benefit, efficiency, etc. In the last two years, we have leveraged it for multiple clients, whether for telecom, healthcare or other spaces, it has been a very strong partnership that has really helped us. View full review »
Kumaran Dayalan
VP of Corporate Finance at Refinitiv
The way Automation Anywhere has helped our organization is that we've been able to evaluate our process of transaction reviews and identify tasks that subtract value from our efforts and automate them. We added automation to a lot of situations where human judgment and interpretation are not required. Our organization does not use as many resources in manual evaluation. View full review »
Dona Manuel
Technical Lead at Titan company
The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better. It is easier to track various domains, various kind of devices, and control recording of all the process. The quality of the results are improved, we spend less time and resources, so the time we save can be spent on other things. This all reduces the time spent on menial activities and reduces the cost of processing. It is very important that we have increased accuracy and control over data errors. View full review »
Gopalkrishna Baskarabhatla
Architect at Cisco
Users can develop for themselves. This is the end stage goal for our organization: To have our finance users developing automation for themselves. Automation Anywhere lets us do that, as users can develop the bots by themselves. I have taken one of the finance processes, which is completely Excel driven, and consolidated more than 20 Excel files of large volumes of data by drawing pivot tables and all sorts of yield curves on the Excel files. I converted this structured, formulaic process to the bot. There are features within the Automation Anywhere which let you do types of keystrokes, formatting in Excel sheets, etc. The process used to take more than 30 hours for the user to complete on a quarterly basis. With the development of this bot, the bot can run the entire process within an hour and a half. It saves about more than 20 hours of time for the user. This is just one example. There are other bots saving hundreds of productivity hours per quarter. It lets users add value with their time other than focusing on downloading Excel files, consolidating, and drawing up formulas. Since everything is structured, these easily are incorporated into the bot's work. View full review »
IT Project Lead at a financial services firm with 51-200 employees
We have two different business units which have already begun their journey. One has been doing it for two years, and another one for one year. We have another two business units which will be beginning their journeys this Summer. Certainly, the value of it has been proven already in the business units which have already started their journeys. They have seen the value in terms of automating some of their redundant, important processes. This has allowed some of their users to move onto more value-added activities. View full review »
Assistant Manager at Genpact India
It's all about the client requirement. About six months back, we received a request from a client who wanted us to automate their process. We gave different solutions to do it. They came up with a solution, and said "Okay I want you to go with RPA using this automation tool". That is how Automation Anywhere came into the picture. It took almost two to three weeks to first learn because we were not aware of how it works. As a consulting company, you need to take a project first because that is the important part. If you miss the project, it will go to another company. So, we took the project and learned about how to involve all these things. We built a team who understood the process, what needed to be done, and what did not need to be done in this particular process, then we took this project. Based on using this RPA tool, Automation Anywhere, we delivered successfully. The client was happy because they suggested it and gave us the idea. We didn't have to worry about how it would work. So, it was fine for us. View full review »
Business Transformation Manager at a maritime company with 10,001+ employees
We're using it to process line items in invoices. We get the invoices via Excel and we have to validate the accuracy of the line item charges. We get them once every two weeks and there are about 30,000 to 40,000 line items, and each one has to be validated. With a person doing it, it would cost more money than it would save to catch the defects. But to have a bot do it is much better because a person can only sample a certain amount. Now, we can have the bot check all of them. View full review »
Senior Consultant at a financial services firm with 10,001+ employees
We have a lot of clients who have to track Excel work, or there may be data validation or reconciliation's to be done. In alignment with our primary use and because we are an audit firm, our primary purpose is basically to compare entered data and do data matching or verification. It is best for us to get quick output, and Automation Anywhere has been withstanding our benchmarks for performance. Whenever we have a goal or deadline to meet demands from clients in doing volume processing, it helps us to meet all those projections. We prefer the tool, and we are Automation Anywhere partners. The time from the installation to the execution of deployment is not very long, so it is a better solution for us than something else which would not allow us to provide results as quickly. View full review »
Avinash Nyamati
Senior Analyst at Merck KGaA
I have one application that does not publish any APIs. However, there is one activity where every employee needs to be registered in that particular application. Now, we use Automation Anywhere for this. So, we get the data from the source data using the front-end of that application through the Automation Anywhere script. Then, we do registration of the employees into that application. Previously, this was being done by people on our service desk. Now, we are using Automation Anywhere to do this activity. This has saved a lot of time. Just for this use case, we had around 300 tickets coming in every month. We went live last month and the tickets went down to around 80 as of August 20th. While it might touch around 100, over a period of around six months it will become zero because we have not removed all the legacy data. We are just doing it from the go date of when we went live. The target is that it will be zero after three months. So, it's working well. A work in progress is a request which came in from employees using ServiceNow to create a VPN account for them. Today, this is a manual process where the service desk people have to raise a ticket to another team who create the VPN account for the employees. This is why we are currently automating this process. View full review »
Service Delivery and Operations at a pharma/biotech company with 10,001+ employees
This solution saves time when completing our pharmaceutical processes, which allows things to progress faster to the FDA. View full review »
Sujay Ghosh
Team Lead at Accenture
Previously, we had to input a password to a particular tool for the user to login. The only option was through encrypted keystrokes, and if I uncheck the password, I can see it. Now, they have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. That's a day and night difference. With a credential vault, other than the user who is entering the password, no one else knows what the password is. This also helps when convincing the clients. View full review »
RPA Developer at a consultancy with 1,001-5,000 employees
One of the processes we automated was that people who work in treasury would go into their email and download PDFs from their emails over and over. Sometimes there would be 200 or 300 emails that they would have to go through, and they would spend a whole day doing that. Now we have an automation that does it, and it only takes one or two hours, and it frees up their time too. We have saved time or money using this solution, but I don't know how much. That information is tracked by my manager. View full review »
RPA Development Lead at Intellect Design Arena Ltd
Most companies in the industry are facing the task of automating unstructured data or repetitive tasks. It's too difficult to use some of the other RPA tools, VBA, Java, .NET, etc. So, when I try to automate something using Automation Anywhere and I want to consolidate something when there are a hundred Excels in the folder, I can easily use my files and folder option. I can put in a condition without a need to code. I can just drag and drop. I can open Excel, select all those things, and put it altogether, then send it to my client. So, it's very easy to interact with Automation Anywhere. View full review »
RPA Developer at a insurance company with 10,001+ employees
If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers. Our task was very repetitive in nature. We had to fill information from Excel to some application. That was quite repetitive and the volume was also very high. Initially, we did the PoC from that process, which was easy to implement. Because it was a first for us, it was very easy to implement. That has provided good savings for us, where we have implemented 13 bots with the reduction of 16 FTEs. View full review »
Suneel Sharma
CRO at
One of our security applications requires a lot of newer features in terms of recognizing a lot of objects that affect security, whether we are talking about the security of a building or of an enterprise. Integration automation is now building on growth, e.g., I can upload Microsoft and Azure integrations. This will help us in order to scale up the machine learning aspect, which is required in the applications which we are developing. View full review »
Ronaldo Firmo
Automation COE Manager at a mining and metals company with 10,001+ employees
AA has allowed the generation of gains in productivity by automating certain processes, moving the hours from FTEs to a software robot, thus creating a digital workforce. The employees who were working on those manual activities are now focusing their time in the critical analysis of their processes. Here a few examples: * Load of daily exchange rates - 840 hours/year saved * Creation of purchase orders in Oracle - 1056 hours/year saved * Processing of bank account statements - 600 hours/year saved View full review »
Sachin Chitranshi
Senior Consultant at a financial services firm with 10,001+ employees
The product has helped our organization tool-wise to expand capabilities and offerings. To keep it short and simple, I'd say there are useful features that will definitely help us as we do more development in the near future. View full review »
IT Consultant at ITC Infotech
In an organization that you join, there are so many things. Today, you have different type of requests for laptops or any type of service that you want from the team. There are different sort of things. We have created a bot (use case) where your bot will do everything for you. Once you join our company, you can ask your bot to create different types of tickets, whatever you require. Also, in our organization, you have to fill out timesheets on a daily basis. For that, we have also created a used case, where you have to order your bot to fill out your timesheet. So, it will automatically fill it out. You don't need to do it manually. The automation does the basic things needed in our day-to-day work. We have implemented Automation Anywhere, and our bots are doing all this work. For your daily work, if you are investing three to four hours doing your repetitive work, e.g., you are taking data from SAP and some warehouse, analyzing all the data, then manually doing all the formulas of Excel and checking the output. It takes three to four hours on a daily basis. With automation, you can reduce that effort to half an hour or an hour. So, it will improve your efficiency and save you a lot of time, so you can improve your time in other work. Therefore, you can be faster than the previous way. View full review »
Assistant Project Manager at a tech services company with 201-500 employees
This solution has allowed us to reduce our idle time by about thirty percent. In terms of FTEs, we have cut approximately three, and hour goal is to cut fifteen by the end of this year. View full review »
Architecht at a insurance company with 1,001-5,000 employees
Recently we have implemented one particular RPA function which helped the business to complete a particular renewal within a day, a process which took a month to complete before. They were able to reach out to the customer ahead of time. The customer was surprised to see a quicker response. The automation improved business value. We use the solution for Citrix automation and the AISense is pretty good. It is very nice to use. It has helped us to resolve many security issues, whatever we have encountered so far. They were nullified when we moved into the Citrix AISense automation. We don't need to worry about any sorts of security vulnerabilities or security access issues. We can do everything in Citrix automation with the use of AISense. Previously it was not possible to do object cloning with Automation Anywhere. When this feature came out it was so nice to be able to use it. View full review »
RPA Lead at Juniper Networks
For the cash and bank reconciliation, we brought down amount of days it takes to do the reconciling and announcing the results. Previously, it took 10 to 15 days. Now, it takes two days. View full review »
Sr. Manager at Tata Consultancy Services
We have found that the automation bots we have developed give great savings in terms of higher productivity and efficiency. We are able to provide value-added to our customers because these processes were done manually, not automatically. It has improved our customer satisfaction. View full review »
Senior RPA Consultant at a consumer goods company with 10,001+ employees
I have automated the invoicing in a finance department, where the finance department wanted to automate the invoicing process. They wanted to do the following: * Invoice the data. * Create the invoice. * Mail the invoice. * Download the invoice data. If you have 10 operators currently performing these activities everyday, then you automate the process, by removing the 10 operators and having only one operator required, this will decrease costs. It will also increase the efficiency of your company. In the automatic invoicing system, we created a file which pushes onto a shared folder. The bot will pick up the file automatically from the shared folder and process the invoice. Therefore, if tomorrow, another bot were to be created, we could just create a file and copy it to the shared folder, then it would pick up the file and process the invoice. View full review »
Cognitive Lead at Quosphere
A very important piece within sales is that we've noticed most of the salespeople hesitate from updating their Salesforce at a frequent interval. You jump on a call, you have multiple calls with your customer, and you hesitate to keep dealing these updates within Salesforce. The idea behind this implementation, or this specific solution, is that we take care of all the updating of Salesforce processes. We take care of all lead conversions, lead updates, lead generations, etc. through our RPA. All you need to do is have a conversation with your bot, and say, "Hey, I just had a conversation with Nick. He seems good with all the implementations. We should convert him from Level 1 to Level 2." These basic implementations have been taken care of. We're also looking at mobile transcription. So, if you are on a call with XYZ, you say, "Hey, I'm jumping on a call with XYZ, just transcribe what I'm talking about." So, you transcribe those calls and update them in your total documentation. That's the idea. View full review »
RPA Developer at a financial services firm with 10,001+ employees
We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs. View full review »
Saurabh Soni
Manager at a financial services firm with 10,001+ employees
We have digital workers with us who assist us in doing our work in robotic process automation. They solve all the problems where we need to do mundane activities and tasks that users should not be doing. Users should be utilizing their brain part, then the remaining roles and activities should go to the digital workers that we have. We have automated that complete process of code review. The bot is solving the problem of ensuring the compliance of reviewing code. People used to generally skip the code review process because it was exhaustive. Bots can review the complete standards of the code, whatever is there, ensuring the compliance and eventually saving time. View full review »
Sunil Ranka
Founder at Predikly
Using Automation Anywhere, we are able to reduce human functions. We aren't exactly replacing the human, but efficiently increasing the productivity of that particular human by collecting and entering the data into a CCD system like contract systems. View full review »
VP IS Global Development at a manufacturing company with 1,001-5,000 employees
With the new regulation on China tariffs, we were hit with a regulation that we weren't prepared to take on. By using a few bots, we were able to satisfy the requirements for that regulation without going into programs and making changes. We have automated our China tariffs, some invoicing stuff, a lot of processes for finance, and some mundane closing tasks. View full review »
Katherine Herbel
RPA Lead at a financial services firm with 1,001-5,000 employees
We have the ability now to surveil all our employees for political contributions. This would previously take 40,000 hours for a human to do. By combining Automation Anywhere and Appian together, we have been able to build a bot that works with Appian workflows to manage all our employees. View full review »
Senior Manager at a tech vendor with 10,001+ employees
My clients have seen tremendous value when it comes to automating business processes. The robust nature of the application allows them to scale their business processes pretty quickly. They receive the benefits in around a quick 12-week period. View full review »
Ravi KantMahendru
Program Manager - RPA at a tech services company with 501-1,000 employees
RPA serves us as a tool or process that improves the efficiency of any organization. Being part of a BPM, we know we cannot go ahead and have more people all the time for any process. At this stage, we need to do something so we can do two things in parallel: * We can reduce the costs. * We can improve the efficiency and accuracy. This is what we were able to do using RPA. View full review »
Program Manager at a manufacturing company with 10,001+ employees
We are in the journey of fully embracing digital transformation, but still far from goal. Even though we are saving some work hours, we face a new problem that is sort of a backwards problem: Now, we have the risk a person who used to do the job in eight hours taking six hours to produce the same amount of output, instead of producing more or working on new tasks. View full review »
Systems Analyst at a manufacturing company with 10,001+ employees
We do plenty of manual processing every day. This is repetitive work where an employee will come and do the same task. The tool helps us to avoid those repetitive tasks and save dollars. View full review »
Sangameshwar Biradar
Assistant Professor at Gitam
We have a student database that contains over a thousand students and their results. When a student wants to check their individual mark, they visit the university website and they enter their registration number to check the data. When we want to get a list of the student marks, all we need is a list of the registration numbers in Excel and our bot will automate the task. With the press of a button, the bot will collect all of the student results and display them. This will take at most one minute, instead of an hour. Within one minute we can view more than one thousand students and their results. View full review »
Joel Samuel
Manager at Tata Consultancy Services
There was a particular use case where we had to automate a customer's email. This customer had a couple of customers to whom they have been writing for intern management. We needed to monitor the intern management emails and pick up the right keywords from the emails, automatically go to the CRM tool, and book a ticket for them. Then, we had to go back to the customer with the acknowledgement email. It was quite interesting. Initially, there were some hiccups. They were not able to automate the regular chain of automation because of multiple API issues. Then, they thought RPA wold be a better solution and approached us. One of the interesting things was the data that they prepared for us was unstructured. Handling RP unstructured data was a bit hard, but we were using Automation Anywhere. We were able to find the right hot words because they were following certain patterns. We were able to find those patterns within emails. View full review »
Kunal Goel
Digital Expert at a consultancy with 10,001+ employees
It increased productivity. It raised the productivity percentage of individuals 20 to 35%. We also saw cost reduction. View full review »
Baskaran Chidambaran
RPA Specialist at Olam International
We have automated a few processes, which take four to five hours to do manually. When we automated these processes that time became less than one hour with RPA. This was our goal. We have reduced the time frame. View full review »
Deepika Bale
Specialist Quality Operations at a pharma/biotech company with 10,001+ employees
The operational side of our business has become more civilized since we implemented this solution. View full review »
Amrit Goswami
Automation Developer at
We are assisting our clients by improving the way they do things. This is a great platform, and we are implementing the logic into the bots that they are using to automate. View full review »
Sunilkumar Venugopal
RPA Solution Architect at Olam International
We released ERP, improving our workload balancing. For example, for each of our employees, we have release almost 400 hours of critical repeated efforts. View full review »
Head of Automation at a comms service provider with 1,001-5,000 employees
These are some of the benefits that we have seen using RPA: * We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today. * We see 100 percent accuracy in whatever we do, which wasn't something we could expect from a human worker. * We see a reduction in turnaround times. Something that used to take two hours to do, today takes 20 minutes to do. There is a 40 to 50 percent reduction in whatever is being automated in comparison with a human doing it. View full review »
Software Engineer at Accenture
Most of the tasks that our organization used to do were manual. We automated our internal processes so it would give us FTE benefits and work would be done in less time. This also saves us time and FTE benefits. View full review »
Delivery Manager (RPA : Robotics Process Automation) & Automation Architect at Accenture
Using Automation Anywhere we have built/supported 200+ automation around operations and automated different Sharepoint, Outlook, ServiceNow, and contract processing related use cases. It offers a lot of features, flexibility whether it is through Meta bot, IQBot, etc. It offers : a. Zero-install, Web-ready platform: Deploy RPA across the entire organization and scale bots on-demand in a few clicks. b. Use the pluggable API architecture to maximize extensibility and customize RPA to meet unique business automation requirements. c. Integrated machine learning: Streamline your document-centric processes with drag-and-drop IQ Bot integration. d. Self-learning automation engine: Create a smarter automation engine by infusing third-party AI technology. View full review »
Global Head Training at Acronotics
There's one use case that we did it for a U.S. organization for their accounts payable process. That's the biggest use case that we did. We took that and showcased it to all our customers, so they could get confidence. By doing that, we got three to four more leads out of it, increasing the business. That's a huge use case where we showcase the capabilities of IQ and its strongest aspects. View full review »
Vimalraj Nagendran
Senior Manager Middleware at Extreme Networks
A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day. View full review »
Associate Dean Placements at KL university
The majority of students are showing a lot of interest in this tool as it deals with process automation. Once students are done with the certification and training, the majority of recruiters are showing interest because RPA is doing an excellent job in the market. The majority of Indian companies are showing a lot of interest in recruiting students who are trained in this Automation Anywhere RPA tool. When compared to current skills in the market, Automation Anywhere is a hard skill, where in universities in an Indian-based culture, this place a wider role. View full review »
Senior IT Design Analyst at a retailer with 1,001-5,000 employees
We have quite a few good use cases going on, such as: * We have a credit card deactivation process, where we determine someone is leaving the company, then we run different reports. Then, it deactivates their credit card, so they are unable to use it anymore. This saves us in extra expenses, e.g., if they were to make charges after they left the company. * We have saved a lot of money on taxes based on the stuff that we run. We have a plethora of good use cases saving good, hard dollars. View full review »
Sunil Ranka
Founder at Predikly
It improves productivity, it improves efficiency. But most of our customers are automating processes which were taking way too long for them to execute. In some of these cases, as a result of what we have done, they are saving more than 40 hours per person, for multiple people. That's been great. View full review »
Ayushi Bhargava
RPA Developer at Exacto Technologies
In simple language, we can automate any business process and it works for our customers the way they want it to. Using Automation Anywhere, the work gets completed in half the time. Using particular types of software, there can be problems in creating solutions and it will take a lot of time to solve the problems. By using automation, the hard work is done by robots rather than by people. It won't take as much time. If it takes a long time for a person to complete a project and, instead, the hard work is done by the computer, the robots, that is beneficial for companies. View full review »
Technical Lead at a manufacturing company with 10,001+ employees
It has taken a lot of manual Excel manipulation that we have previously did, and removed that work away from people who did that for ten hours a day, five days a week. We now have a robot doing this manual work, allowing us to refocus those our resources into more value-add activities, simplifying our landscape. View full review »
Sr Manager at a computer software company with 10,001+ employees
I think most of the keystroke level activities that users used to do in probably the last five years is now taken care completely by Automation Anywhere and similar RPA providers. They are now getting into the next segment of AI. I deal personally with a lot of AI tools in my company, which has got a lot of use cases in this industry. I see Automation Anywhere now getting into this particular segment, and it's very good for the industry View full review »
Automation Architect at a tech services company with 10,001+ employees
We previously had a lot of manual processes. With the bot, we were able to automate them. Therefore, we are able to see the real-time value in our business area. View full review »
Saketha Krishna
RPA Architect at Sage IT
I have been using this solution for the past three or four versions, and the look and feel have improved a lot. A lot of functionality has been added, including control room features and deployment features. It takes some time to analyze and overcome the technical aspects before deployment, but now, we know that we have an easy time in development and deployment. Our solutions are easily understood by the client and they do not have any difficulties. View full review »
RPA Developer at Accenture
One thing that we have used it for is uploading reconciliation files. These files usually come in hundreds. Previously, users used to do this work manually everyday. There were around 1,000 users, so that process has been completely automated. Now, these users can focus on more valuable work other than this manual task. This has really helped them. Apart from this, we also have invoice processing where we are using IQ Bot. For that, even if the invoices are in different formats, the IQ Bot learns, then it works on them. That has helped us a lot. View full review »
Dhaneel Shanthpure
Founder and CEO at Digigro
We are working with one of the bots where we send claims through WhatsApp. Any user could take a photo in WhatsApp, then send that data to the organization. Now, whenever a photo is takes, different phones have different primary resolutions, and the data being captured is not clear data. At that moment, the data is automated to a very power system which centralizes the process to one point. This is what we are using for the insurance provider. They fill out the claims form and send this information to the organization, then we use automation tools to automate the process and come to a conclusion. View full review »
Automation Lead at a computer software company with 10,001+ employees
From a manageability perspective, this solution is very good. It's just understandable, and this has helped a lot. View full review »
Project Manager at ANZ Banking Group
We were one of the few to start up this journey with Automation Anywhere. Interestingly, the majority of our processes were determined to be boring. People did not find them to be very interesting. Those processes have been automated. Being a bank, we have some sensitive processes which we cannot automate. Those processes have been given to human intellectuals. Otherwise, the majority of our processes are automated. It has boosted our processing time by seven times. Typically, something that has taken eight to 10 minutes now can be done in two to three minutes. So, we have seen some value-add there. Resources are being processed earlier and involved in a different type of a governing kind of role. This sort of builds a layer for them to move and scale up. The solution is fast and easy to deploy. Our use cases lasts for two to three sprints and we can churn out solutions very fast. View full review »
AI and RPA Practice Head at In2IT Technologies
We have automated the recruitment and onboarding process for one of our clients. In that scenario, it has saved a lot of time. A process that used to take seven to ten days has now been reduced to half an hour. It has created a lot of efficiency. It has also helped in terms of security because of all the off-boarding processes that we have automated. If an employee leaves, all his security access, email IDs, etc., are disabled on that same day. That person no longer has access to work on the company's domain. View full review »
Masaru Ogawa
Assistant to GM, IT & Business Transformation Division at a manufacturing company with 10,001+ employees
In our efforts to efficiently manage the master data at our factories, the biggest benefit is the fact that we have been able to rein in what was an increasing number of engineers who were needed. We have been able to do so on the order of some 100 people, so that’s a major result. View full review »
Senior Manager IT Department / Corporate IT Planning at a tech vendor with 201-500 employees
We are not just doing RPA. We are tackling it along with the review of a business process as a set, improving the process and automating simultaneously. View full review »
RPA Program Manager at a engineering company with 10,001+ employees
Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data. We also tried to explore the Bot Insights which helped us to monitor the day to day Bot health and the hardware needs. View full review »
Chief Architect at a financial services firm with 10,001+ employees
For our interorganizational processes, it has automated some of those processes. The Bot Store has helped tremendously with accelerating integration from other applications. Especially with Workday, which is one of the main applications that we look to integrate. View full review »
Senior RPA Developer at a financial services firm with 10,001+ employees
There was a process that we built as a reusable process that can be reused. It was a use case used by multiple companies, which can be used by multiple companies. We built it to be reusable so it can be just plugged and played. If you are a vendor or want to purchase that product from us, we can configure that product very quickly and give it to you. That was the use case which started a big change. It was a finance and accounting process. This helped my organization, because if I want to build that solution from scratch, it would take almost ten to twelve weeks for the development. But if I have a reusable solution for that part and a company needs it, I can just customize it and give to that company within two weeks time. So, I save ten weeks of development time. It only requires customization of two weeks so my company gets good profit and the end customer is satisfied with the work that we have given them. It's a win-win situation for both of us. View full review »
Eric Dalton
Business Apps at New Jersey Resources Corporation
We're too new. We haven't really begun to invest in the option of having automation. I'm hoping at least in the accounting area, people are inquiring about the tool now that they are seeing results. View full review »
Associate Manager at Accenture
We have done lot of implementation with Automation Anywhere. Recently, we have used IQ Bot's latest version and delivered a few projects. It is saving most FTE benefits using Automation Anywhere automation. One good thing in A2019 is that all products of Automation Anywhere, like IQBOT services, Meta Bot Designer, Discovery Bot, and Control room are all together in one product which is very effective for any business team. Package options and workload management with queues are the most efficient features. View full review »
Rahul Sualy
Director at a manufacturing company with 1,001-5,000 employees
From an organizational perspective, it has improved how we work and determine, "Is there a better way to do things?" and, "How can we challenge the status quo?" This builds a continuous improvement mindset throughout our organization. This is in addition to some of the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions. View full review »
Project Manager -Learning and Development at a computer software company with 10,001+ employees
In the projects that we are getting, we have been using Automation Anywhere for things like automating Excel. This is a solution that was recommended to us, and we have a roadmap for our resources to scale up and work on that. I see our work with SMEs as a collaboration with Automation Anywhere. View full review »
RPA Consultant at ITC Infotech
I'm in the banking sector, so there will be some data to be extracted from web applications that I have worked on and SAP automation suite too. There was an interim process where we extracted the data using Automation Anywhere. It is quite easy. Before, there was about four to five resources to extract it. Now, with automation, this has helped us reduce the time to two to three minutes, then the work will be done. That is one thing. The SAP automation suite is a very good platform to automate the things. View full review »
Shruthi Kamat
Sr Process Manager at a financial services firm with 10,001+ employees
Overall, we've saved a lot of time. There's a recent process that we automated, which saves around 200 to 300 hours each month, depending on the number of accounts that come in. View full review »
Amrutabandhu Choudhury
RPA Consultant at a tech services company with 10,001+ employees
There are a lot of business processes that take time to do. By using this solution for RPA, we can automate a lot of business processes, which helps achieve less time to market. View full review »
Ravindra Kumar Muduli
Senior RPA Developer at ViS networks Pvt Lmt
With the help of automation anywhere platforms/tools we have done few projects for our existing clients and internal as well. Overall it is a good product which we can use to automation many repetitive tasks or known tasks. Also it has capability to automate complex and unstructured or semi structured datas. View full review »
Prabir Roy
Manager at Eli Lilly and Company
Before we implemented this solution, we had to manually deal with a lot of emails. People would send us unstructured data in the form of Notepad or Wordpad. We spent a lot of time manually entering the information. With Automation Anywhere, what used to take us two days now takes us twenty minutes. View full review »
Asif Hussain
Senior Project Manager / RPA Architect at Royal Cyber Inc.
It has improved the efficiency and reliability of the data in the systems. A user is always going to make errors. By adopting robots, we are able to have more accurate processes, plus time is saved. View full review »
Sankarlal M
Consultant at Deloitte
It was a value-add for the organization. For each ticket, they would have to create a ticket for each of the three portals. However, after the PoC was done, then they would send a mail to a board, which will now send out the ticket number. View full review »
RPA Developer at a financial services firm with 201-500 employees
We have hundreds of cases a day. There were around two to three employees who were just moving a case from one state to another. This was a repetitive, tedious job, which was frustrating for the employees. It helps to have the bot doing this work now. We have immediately seen effects, so this is a good use for it. View full review »
RPA Developer at a pharma/biotech company with 10,001+ employees
It saves manpower, time, and money. E.g., one particular task may require five FTEs to work on it daily doing repetitive work. Using Automation Anywhere, we automate the task and those five FTEs can be saved from doing it. By automating the process, we are reducing human error. View full review »
Associate Director, Healthcare Technology Solutions at a consultancy with 5,001-10,000 employees
We are getting massive efficiencies across our back office, internally. View full review »
Luis Romero
CIO at Binary Technologies Inc
The solution has improved our organization through its integration with other products. We can integrate multiple platforms through the use of Automation Anywhere via the use of third-party APIs, so there is no human intervention at all. Everything happens on the back-end. Automation Anywhere is excellent for integrating with other solutions. It provides the ability to leverage the APIs of third-party solutions. We use some of the already built-in MetaBots to then scrape the data and manipulate independent data that we need in order to integrate with other third-party solutions. View full review »
Farid Karmadi
Site Operations Coordinator at a retailer with 5,001-10,000 employees
We used to set up 150 to 250 products in a week. That has come down to a day. I initiate the bot, then I go home. So, it's working 24 hours. I am restricted to working nine hours. Time is something that we are saving. We are becoming more efficient and our partners are happy. They can send us workloads. Then, we can just kick it off, go home, and by the time we are back, it is done. I send an e-mail saying, "Whatever you've sent over is done." Efficiency is something that has increased a lot. Productivity has increased a lot too. View full review »
Principal Analyst at a consumer goods company with 10,001+ employees
We used to have a much more labor-intensive means of data management and cleansing which lacked real automation. We would have to manually massage the data in several steps with import and export of data to and from Excel which was not efficient. We have mostly eliminated the unreliable transfer of data via Excel and the potential for human error is greatly reduced by automated processes. View full review »
Bruno Rocha
Workforce Coordinator at a mining and metals company with 10,001+ employees
We are automatizing redundant activities, releasing employees to do value-added activities. View full review »
Punith Venkatesh
Consultant at a tech services company with 501-1,000 employees
Automation Anywhere drastically reduces manual work for employees. A process that I automated was taking data from one of website and matching/reconciling it with bank statements. I used Automation Anywhere to place the data from our website and compare that with the bank statement. Most of the bank statements were in PDF format. I extradited the data from the PDF format and copied that to an SCS Suite file. From there, I started comparing the values and reconciling them. View full review »
Project Manager at a manufacturing company with 10,001+ employees
It has changed our mindset. People have started to think about automating things and come up with new perspectives, alternatives, or improvements by which automation can be implemented. View full review »
IT Director at a tech services company with 1,001-5,000 employees
It helps to improve and optimize processes. It eliminates some of the manual tasks, so we can save costs. View full review »
Business Transformation Manager at a maritime company with 10,001+ employees
We have had some moderate, qualified success, so far. We are just starting out, but we have been able to take an accounting task and clear a very large backlog. Therefore, being completely up-to-date of the task since implementing a bot on it. View full review »
Tech Lead at a tech services company with 501-1,000 employees
We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated. View full review »
Associate Principal at Bristlecone
This solution allows for the letter generation to take place within seconds, improving the experience for the employees. When they request something, they've got it. View full review »
Chetankumar K
Lead Consultant at a tech services company with 501-1,000 employees
On a daily basis, we had to update a few things on SAP where we had slight challenges. With the help of scripts and DLL, we could solve these problems. View full review »
James Luxford
VP Automation at Genpact
We work in the business process outsourcing arena, it has improved our organization mainly around freeing up people to do other things and that can be quite large numbers. It can be in the high tens, even hundreds of people that can be freed up to do other work. The main processes that we have automated with this solution are order to cash, procure to pay and record to report. View full review »
Neethushree S
QA in RPA at a pharma/biotech company with 10,001+ employees
We picking processes that are more manual and consume more time. We pick a case where it consumes more time when an individual does it. When an automation platform with a bot does it, less time is needed and it is more efficient. This way we have reduced manpower on these manual tasks. Individual workers can then pick up other work instead. View full review »
Solution Manager at a financial services firm with 10,001+ employees
It has streamlined many manual processes, eliminating errors and inefficiencies. It has also allowed us to introduce metrics, so we can generate operational reports and improve our overall business. View full review »
Senior Associate, IT at a financial services firm with 201-500 employees
We have automated our processes. View full review »
RPA Developer at Verizon Communications
It has provided our organization a lot of benefits. We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business. It is also good to incorporate new technology into our business and systems. View full review »
Senior Vice President and Digital Leader at a tech services company with 10,001+ employees
Bots add a lot of productivity and value to our business, because a robot can work for 24/7. They work a lot better, as compared to a human being, specifically for tasks which are repetitive in nature. Therefore, we are seeing a lot of business value being derived from these bots. View full review »
User at a tech services company with 10,001+ employees
The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead. By using bots, we have virtual workers that work twenty-four hours a day, seven days a week, three hundred and sixty-five days a year, all without taking a salary. View full review »
RPA Developer at a manufacturing company with 10,001+ employees
it helps to save time when doing processes. E.g., when you do a manual process for eight hours, that time is saved because the bot will do that task for you. The process owners will be able to do the analysis part. The repetitive/manual part will be done by the robot. Another advantage is that bot functions 24/5 and humans cannot do that for our processes because they need to go home. View full review »
Senior Application Developer at a financial services firm with 5,001-10,000 employees
Automation Anywhere can work with very old applications. For example, we had one application about to collapse and were able to capture all its information before the collapse happened. View full review »
Operations Leader at a financial services firm with 10,001+ employees
Automation Anywhere takes a lot of mundane, competitive work out of the hands of people, increasing the quality, because it is consistent. It also enables us to have patience with these manual processes. View full review »
Manager, Administrator of Strategy Team at a computer software company with 51-200 employees
Automation can reduce tasks and actual working hours. It ensures accuracy. Humans errors are inevitable when humans do tasks, so this issue will disappear. View full review »
Bvs Siva
Architect at a computer software company with 10,001+ employees
This solution has helped our customers to work with large data. They want to perform data transformations to assist them in making decisions. Our customers are very happy with this tool. View full review »
We are just using it as one of the automation technologies. The major automation has already happened over SAP on the backend since the whole company globally runs on a single ERP. However, where conventional methods or basic solutions don't work, it definitely helps to use AA software. View full review »
Jayaraj Pachiyappan
Senior Analyst at a computer software company with 10,001+ employees
If I have to go into an application and download the information to do some cleanup activity, then I have to do that by manually. This might take somewhere around an hour or an hour and a half. By using Automation Anywhere, I'm saving that time. I can use that time for a valuable purpose. View full review »
Manager - Digital Strategy at WorleyParsons
AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership. All this has happened due to early wins which were supported by Automation Anywhere. We were able to build our solutions using the OCR Engines provided by Automation Anywhere which helped us to perform the Data Scrapping we have even integrated the tool with Free OCR available in the market. View full review »
RPA Business Lead at World Bank
We started using Automation Anywhere about 18 months ago and it has definitely increased the speed and reduced the total processing time of our transaction processing. It's pretty good. View full review »
Jiaming Deng
Developer at Normandy Insurance
I build a lot of processes which have saved a lot of time for my company using this solution. In my previous company, a payroll employee would close a payroll, which resulted in him receiving six to seven reports. He managed 15 companies. Each report took him 30 to 40 minutes per company. With Automation Anywhere, I was able to save this work time for him. He was then able to focus on other value-added tasks. The bot now pulls the report for him, sending it directly to the client. View full review »
Will Haskell
Supervisor at a energy/utilities company with 5,001-10,000 employees
We are using it to backfill a lot of our resources who are retiring, so we are hiring less people as we go. View full review »
Automation Developer at Schlumberger
It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process. View full review »
Automation Developer at Schlumberger
We started on the 10.5 version of Automation Anywhere. The Control Room had some limitations. With version 11, they removed all those limitations. In version 11, we do not have the Python support or AI machine learning support. But, with the A2019 version, we will have the AI machine learning libraries in the support. So, we can easily use those libraries now. View full review »
Manager, Business Process Integration at a manufacturing company with 501-1,000 employees
We are making less mistakes and have more metrics available to understand what our problems are. Now, we can do root cause analysis and have less noise in the system during the process. View full review »
Bhaskar R
Sr Site Operations Coordinator at a retailer with 5,001-10,000 employees
The automation that we have run on a daily basis helps us by saving a lot of time. We have a process where we sell products, and using this solution means that we don't need to dedicate somebody to get this work done. Once we get the input file and prepare it, we run the automation. It completes overnight, and the next morning the results are available. View full review »
Digital Analyst at a energy/utilities company with 1,001-5,000 employees
Our organization used to have a process which took five business days to do: our monthly pricing update. This was a very manual process. Our very first bot built was to automate this process. Now, the bot runs in the background every month and the process takes less than a day to run. View full review »
Shreyas Natesh
RPA Developer at Merck KGaA
This solution has decreased the time that our employees spend on manual processes. It has solved many of the problems for mundane and rule-based activities, so we can do some parallel creative work rather than taking care of these things. View full review »
Business Technology Analyst at a consultancy with 5,001-10,000 employees
All the data that comes in has to be QC'd. Automation Anywhere helps us by automating the QC part. View full review »
Vikram Chitale
Process Leader Purchase to Pay at Eaton
In finance, it has helped us deliver on productivity and provided us with FTE savings. It does improve transaction accuracy as well. In these ways, it has really helped us. View full review »
Jiajan Shen
Project Management Officer at FDA
Automation Anywhere has improved our organization by allowing us to reduce the number of new hires, enable us to keep the same workforce, and increase productivity. View full review »
Consultant at a financial services firm with 10,001+ employees
There are things that used to take us a lot of time, like manual entries or HR queries, but now that the bots are in place, we are saving a lot of time. View full review »
Jeffery Gant
IT Business Partner at Lyondell Basel Industries
The product is still new for us, but we are already starting to think about different ways to deploy things to development. View full review »
Senior Manager Development at a tech services company with 501-1,000 employees
We started using the tool in-house to help us deploy a lot of our own internal processes. We also use it to deploy Automation Anywhere bots to set up other virtual machines and deploy software. We have automated sending out a first notice of loss. We have done some automation of incoming documents, but it has been somewhat hard. Therefore, we are looking at IQ Bot, as a possible solution. View full review »
Configuration Specialist at a energy/utilities company with 1,001-5,000 employees
An example of how it has saved time: I know 10 to 12 accountants who were doing a lot of day-to-day manual tasks. Once we implemented the Automation Anywhere into my company, we freed up a lot of their time, so they could work on other processes. View full review »
Process Improvement Manager at a comms service provider with 10,001+ employees
Several manual/repetitive/time-consuming processes were automated, giving back time to the process owner. In addition, for most of them, the process follows a single standard and additional controls were created. View full review »
Diego Salas
Senior Software Developer at Experian
Automation Anywhere has improved our company a lot, because we are currently trying to leverage automation in different departments to allow employees to work where more human intervention is needed. The SLA of some tasks that we need to deliver to some clients has improved greatly. The productivity has increased a lot in my organization. View full review »
Infrastructure Manager at a financial services firm with 10,001+ employees
We are automating all our mundane processes, making people more creative. View full review »
Prabu Baskaran
RPA Specialist at a manufacturing company with 1-10 employees
Human errors have been rectified due to bot usage. View full review »
Digital Product Coordinator at a retailer with 5,001-10,000 employees
We have seen increased productivity. What use to take about two days to finish with laymen doing computer work, a bot can finish it within a seven to eight hour time frame. That means we are removing a lot of man-hours. View full review »
Technical Architect at a computer software company with 10,001+ employees
This solution allows us to more fully automate our clients' specific tools. View full review »
RPA Lead Architect at a manufacturing company with 10,001+ employees
Our workforce has limited capacity. By adding this solution, we can increase the amount of work coming in without adding to our workforce. For the finance team, they have custom themes for classification of engineering parts. This was one of our largest scaled automation projects. The process was that an engineer would do: * A wheel comes in, and they want to classify it. They need to do the research to classify it. * They pull up the data from different tools. E.g., they pull up a drawing with specifications of it. A bot will now do this research instead. We have realize around 20,000 hours savings on this project. View full review »
Anantha Kancherla
AVP Solutions at CIGNEX Datamatics
We brought onshore a lot of what we were doing offshore, saving our company close to $20 million. View full review »
Yash Parikh
Project Manager at Nine A Business Connect
Helps our clients focus on their work instead of repetitive tasks. View full review »
Vatsal Shah
Application Engineer at NineA business connect
Using automation, we have been able to reduce a lot of time spent on processes. We have also been able to automate statement processing. View full review »
Senior Manager at Genpact - Headstrong
In the context of the number of FTEs, they used to spend their whole shifts working on repetitive and mundane tasks. Now, they can be utilized for other tasks. View full review »
Software Engineering Manager at a financial services firm with 10,001+ employees
Automation Anywhere brings speed with accuracy. We are replacing a lot of manual work that our agents used to do. This has been automated now, and we get things done faster. View full review »
RPA Developer at Verizon Communications
We have a use case where we need to digitize documents, and we will be using the IQ Bot going forward. We are excited to work with Automation Anywhere on this in the future. View full review »
Sreeraj Nadarajan
Service Intergration Expert at a pharma/biotech company with 10,001+ employees
We have been able to take resources that have been doing manual work and putting them into more productive work. This has been a positive impact. We are using it to optimize our processes, then automating them. It removes demotivating, repetitive work from our teams. View full review »
Vandana Khanna
Sr Manager Emerging Tech at Verizon Wireless
Things are not overly complicated now. We can streamline processes. View full review »
Alexandre Dusseault
Technical Lead at a financial services firm with 10,001+ employees
It has helped us look at how our processes are organized. View full review »
User at a comms service provider with 10,001+ employees
This solution gives us greater employee satisfaction because manual recurring work has been reduced. We also have a savings of manpower, independently of office-hours thanks to bot scheduling. We redesigned tasks before the implementation of bots, and have higher stability through standardized Bot Runner. View full review »
Aishwary Nigam
Senior RPA Analyst at TATA consultancy
It has reduced the number of full-time employees. View full review »
Senior Group Manager at a financial services firm with 1,001-5,000 employees
We have an automation that we just put in production where we are doing a double-blind quality review. The bot is comparing the two entries and kicking out a large number of exceptions for human review. We have saved a large number of hours every day by not having humans look at things that match. View full review »
Robotic Process Automation Manager at Imerys
Our first automation removed manual work from employees, so they are now able to more quickly product quality work. View full review »
Surendra H
Head, Computer Science at Christ University
With this type of work, there is usually manual labor and human error. The people who do it may not like working on it for long. That's a big problem. If we can get a bot to do the same job doing the same thing, then our human workforce can use their intellect. View full review »
Devesh Gupta
Architect at Maximus
I would give you an example of a most recent process which we have: one of the largest accounts for workforce management. There were about three to four people who were manually updating data into a system, then we replaced that process or augmented that with a bot. That bot now reaches data and enters it on behalf of users, which gives significant hours back to the business. So, those people can work on some other high value task. View full review »
Vinay Sridhar
IT Team Lead at a manufacturing company with 1,001-5,000 employees
We had some business users who created their first bot four weeks back, and they were thrilled. It was very easy for them because of the drag and drag. They understood the process very well. View full review »
Software Developer at a insurance company with 10,001+ employees
It eliminates redundant work from our offshore team to free up FTEs. View full review »
Product Manager at a university with 5,001-10,000 employees
The tool enables employees to work on other value-added projects. View full review »
Associate IT Developer at a healthcare company with 10,001+ employees
In the finance department, this solution has saved us a lot of money. Employees that were working on manual tasks are now doing things that are more productive. View full review »
Director at a tech services company with 51-200 employees
We use Automation Anywhere to automate financial processes, invoices, billing, etc. Because it reduced the time duration of our processes, our costs went down. View full review »
We have implemented two processes to date, for our Hong Kong office and Japanese office. The process automated for Hong Kong is for Company Secretarial business. The process automated for Japan is for Payroll business. Repetitive mundane tasks are now being executed by the robotic processes. View full review »
Vaibhav Jain
Senior Tech Advisor at Ernst & Young
We have been able to reduce our number of FTEs. View full review »
RPA Developer at a consultancy with 10,001+ employees
Using Automation Anywhere saves us time, money, and eliminates errors. When the same process is done by humans there are a lot of errors that require us to doublecheck and cross-reference all of the work. View full review »
Juan Polania
Specialist at Bancolombia
It has helped us a lot with our digitized work. We have automated a lot of the bank's processes. View full review »
VP Corporate Finance Systems at a financial services firm with 1,001-5,000 employees
We just started and have only implemented one bot. View full review »
Consultant at Deloitte
We have been able to automate tasks that have a lot of repetitiveness. View full review »
Developer at a energy/utilities company with 1,001-5,000 employees
The product has saved us a lot of time by reducing manually tasks, like entering data into Excel. View full review »
By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks. View full review »
Supply Chain Manager at a manufacturing company with 1,001-5,000 employees
We spend less time preparing data. View full review »
Soumyadeep Paul
Manager - FP&A at Sterlite Power
AA has indirectly helped in re-engineering processes, which has made them more robust and efficient. Hence, this has helped the business immensely. View full review »
George Bennett
Vice President Business Development at myInvenio
We are in the early stages and need to see how it goes for future bot building especially Bot Store today. View full review »
Learn what your peers think about Automation Anywhere (AA). Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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