Automation Anywhere (AA) Pros and Cons

Automation Anywhere (AA) Pros

William "Sonny" Kocak
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.
It really does have a great dashboard. It has Bot Insight, it has meta bots, and IQ Bots. It has so many features where it can read a file and loop.
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AutoMan9843
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes.
Security is a top priority for us. To be allowed to automate different processes, we need to have a good set of controls around who is allowed to do what, and what credentials people can and can't use. It allows us to manage access make sure that we have full control.
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Sharad Soni
Director Of Innovation at Quantum AI
What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere.
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ShripadMhaddalkar
Director of Operations at XLNC Technologies
This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase.
It is highly scalable on cloud and virtual machines.
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Kalyan Bitra
CTO at Sage IT
The document management processes that IQ Bot gives has very good functionality of how you can actually take unstructured data and make sense out of it, connecting inferences, then making the data available to the user. So, IQ Bot is one of the best tools that I can think of in that aspect. This solves the problem of various document structures, document formats, etc.
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BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
It integrates with different types of applications, so we can automate our business partners' redundant, repetitive tasks.
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ProcessAb41f
Process Artichect at a media company with 5,001-10,000 employees
From a developer perspective, the user interface is user-friendly and easy to use.
At the most granular level, automating people's daily tasks has been helpful by freeing them up to do higher value-add activities, which is definitely beneficial.
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BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught.
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vphead09866
Vice President & Head of HR - L&T Defence at a tech services company with 10,001+ employees
We're able to create reusable components. We don't want people to have to rebuild things from scratch. In this way, developers can take the reusable components and complete their development processes more quickly.
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SeniorDi7ec0
Senior Director, Digital Transformation at a financial services firm with 501-1,000 employees
The general features, that we can automate a task that takes hours into minutes, are valuable.
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Automation Anywhere (AA) Cons

William "Sonny" Kocak
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.
If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue.
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AutoMan9843
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview.
We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0.
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Sharad Soni
Director Of Innovation at Quantum AI
There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent.
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Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2019.
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ShripadMhaddalkar
Director of Operations at XLNC Technologies
Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry.
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Kalyan Bitra
CTO at Sage IT
We did use quite a bit of Citrix automation. Of course, AI Sense helps you through that. There are two big challenges that I can think of with Citrix automation. Your making multiple hops into end-to-end systems. As you are rating the screen, which is a screen within a screen, which is what Citrix automation is, the complexity increases. That is where the two things will come in: the tool's functionality and the beauty of design. These two have to come in together to make it work. If you don't have one or the other, it's not going to work.
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BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
I noticed that from version 10.5 to 11.3 the number of clicks to start a bot through the Control Room and Schedule Manager have increased. In certain cases, I would like to see that become simpler, faster, and easier.
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ProcessAb41f
Process Artichect at a media company with 5,001-10,000 employees
Anything that can be done to increase the stability from a system standpoint in regards to large-scale systems, which are being used by a number of applications, e.g., Salesforce or Workday.
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BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
With the user interface, a lot of the parts of it I really like, but there are some things that could be made a little simpler. A little less clicking around here and dragging over there to use.
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vphead09866
Vice President & Head of HR - L&T Defence at a tech services company with 10,001+ employees
From the IQ Bot perspective, frankly speaking, they still have to improve a lot... My expectation from a straight, technical, architectural point of view was that I would be able to create my own algorithm and integrate it. But with IQ Bot, I am not able to integrate anything...
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SeniorDi7ec0
Senior Director, Digital Transformation at a financial services firm with 501-1,000 employees
In high-availability, we have two Control Rooms acting as a cluster so if one fails the other one will take over. But that's not our environment operationally, and the latest information we have is that they identified another product bug.
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Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: July 2019.
352,760 professionals have used our research since 2012.
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