Automation Anywhere (AA) Reviews

We use Automation Anywhere in our HR department for onboarding and attendance verification. We also utilize it in our Finance department for bank transaction reconciliation, and in our assets department for multiple data entry of assets in the system.

Automation Anywhere has helped us integrate different data entry systems.

It has a low learning curve and can be utilized for traditional automation with minimal training.

Automation Anywhere has saved hundreds of working hours per year for our organization.

It is capable of providing automation on a large scale. The technology is remarkable.

In the latest release of Automation Anywhere, version 360, new features have been included to facilitate connectivity with APIs, RPA bots, business applications, and documents. Additionally, users can now leverage their own language and Python for enhanced functionality.

Automation Anywhere has helped our organization increase the consumption of automation.

The most valuable aspect of Automation Anywhere is its ease of use.

The optical character recognition of various documents and templates, particularly when using the Arabic language, has room for improvement.

The technical support has room for improvement.

I have been using Automation Anywhere for three years.

With the new release, Automation Anywhere is extremely stable.

Automation Anywhere is scalable and capable of adapting to any new requirements and technologies.

The initial setup requires some expertise. We formed a team to handle the preparation, installation, and configuration of the platform internally.

The implementation was completed in-house.

The pricing for Automation Anywhere is reasonable.

I would rate Automation Anywhere an eight out of ten. I appreciate their solution, as they continuously improve by addressing the gaps.

We are a partner of Automation Anywhere, and we utilize their software in the manufacturing industry for procurement and administration purposes.

Most of our customers deploy the solution on the public cloud, with some opting for private cloud deployment, and a small percentage choosing on-premises deployment. The majority of our customers are extremely price-conscious.

We deploy Automation Anywhere for our cost-effective customers. These customers prioritize automation for fee optimization rather than productivity improvement. 

Business users without technical skills can still utilize Automation Anywhere with some training. The solution is user-friendly, however, we provide training for individuals before they come on board. Therefore, there is support available in that regard.

On average it takes two months to train someone without technical skills to use Automation Anywhere.

Automation Anywhere aids our customers in enhancing productivity and optimizing workforce size. Typically, we achieve a 25 to 30 percent reduction in time, although the exact results may vary depending on the specific case.

Although Automation Anywhere may not match Blue Prism's scale of automation due to budget constraints, our current clients can still have their requirements met by Automation Anywhere.

Automation Anywhere's most valuable feature is its seamless integration into procurement software, allowing for the automation of purchase orders, billing, employee travel details, and other tasks.

Integrating RPA bots, APIs, business applications, and documents in Automation Anywhere is a challenging task. We have come across a type of YAML application that we use with the APIs, enabling us to get a holistic picture. However, direct integration has always been problematic. For instance, when attempting to integrate with SAP, we encounter certain gaps. As a solution, we can either input the data into the call sheet or create a YAML application for the integration process. Unfortunately, it is not a seamless process where we can transfer everything directly into an SAP system. This presents a double issue for us. I would like Automation Anywhere to work with SAP and improve their interfaces.

The technical support needs improvement. They take a long time to respond, and they are not very knowledgeable.

I have been using Automation Anywhere for six years.

Automation Anywhere is stable.

Automation Anywhere can scale, but it requires significant intervention from the technical team to achieve.

Technical support is difficult to reach and obtain a resolution.

Neutral

We used to use Blue Prism for our customers, which offered better integration and more features. However, we had to switch to Automation Anywhere due to the high initial license fee associated with Blue Prism. Automation Anywhere is more cost-effective.

The initial setup is straightforward. The complexity lies within the interfaces. Our development team handles the internal implementation for our customers.

We implement the solution for our customers.

Our clients definitely see a return on investment because that's how we gain business.

I would rate Automation Anywhere's cost a six out of ten, with ten being the most expensive.

I would rate Automation Anywhere a six out of ten. When compared to other options, Automation Anywhere remains a more cost-effective solution. However, it has integration issues and is not directly compatible with many ERP systems, which forces us to find numerous workarounds.

In recent years, there have been many cheaper solutions that have become available. To a certain extent, I believe these solutions need to meet the current requirements. We began using Automation Anywhere years ago, but with new clients, there is a bit of a challenge to convince them to adopt the solution due to the availability of other options in the market.

With the variety of solutions available in the market today, people are seeking the most cost-effective option. RPA was a viable choice a few years ago when we began in 2017. However, attitudes have since changed, leading people to consider more affordable tools. Additionally, individuals are reluctant to bear substantial license charges, as we faced with Automation Anywhere, where we had to pay significant fees annually.

Automation Anywhere is more commonly deployed across various departments and less frequently in multiple locations. Due to its typical usage, we are employing it as a standalone model for each functional department.

Automation Anywhere requires maintenance due to changes we handle from the client center, as well as the configuration of the solution according to all client requirements. We need more than five people for the maintenance.

We spend one to two months maintaining bots.

For an organization that has a technical team and wants to deploy a cost-effective solution, I recommend Automation Anywhere.

Automation Anywhere is used by our customers for automation support.

Developers can easily utilize Automation Anywhere. For individuals with no prior knowledge, there is a university website available for training, and I also provide assistance in training my customers.

Automation Anywhere has a short learning curve. It takes five days to train new users.

We have seen the benefits of Automation Anywhere right from the start.

Automation Anywhere ability to provide automation at scale is good.

Automation Anywhere can quickly and easily integrate with RPA bots, APIs, and business applications.

It has helped our organization increase automation consumption.

The dashboards are excellent.

The regional distribution in Turkey can be improved.

I have been using Automation Anywhere for six years.

We have two customers who use Automation Anywhere on the cloud and two customers who use it on-premises.

Automation Anywhere is highly stable.

Scaling Automation Anywhere on-premises is difficult, but in the cloud, it becomes easier.

The technical support team is extremely responsive.

Positive

The initial setup is straightforward. The deployment can be completed by one person within an hour.

The implementation is completed in-house.

The cost of Automation Anywhere is high in Turkey due to the weak economy.

I rate Automation Anywhere a ten out of ten. I recommend Automation Anywhere to others.

APIs are easy to connect, and I highly recommend integrating APIs over robot process automation.

Automation Anywhere is easy to maintain and update.

We maintain 50 bots, and each of them requires five minutes to install.

We are currently using Automation Anywhere for a Master Card customer complaint bot that will log tickets on our top priority websites. When customers complain it can be logged directly or the agent logs it on one of our databases. The bot goes to the database and can pick up the ticket that was logged on a top priority website. It then becomes a role ID number to us for verification that has been locked properly. Third parties can take notes, then once locked, they can give the ticket to us.

We did this procedure manually before the use of Automation Anywhere.

Automation Anywhere is very simple to use. The features are very simple and the application light. Overall I love it.

I have been using Automation Anywhere(AA) for approximately five months.

Automation Anywhere is a very stable solution.

The scalability of Automation Anywhere is perfect.

I am the only one using the solution. However, I am going to create a team that can use it optimally.

The challenge we face is the response time of the Automation Anywhere support teams. They could be quicker to give support. However, the problem could be because of the time difference. When we do get in contact with the support their knowledge is very good.

I have used other BPM solutions previously, such as Optimus.

We decided to take processes away from Optimus and we now are using Automation Anywhere.

The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult. However, I am skilled enough to get through it. There were some balancing issues that my other team members had to manage. They are having difficulty in balancing when I checked the architecture properly. We determined later that there was no need for a load balance to be done on the servers. We didn't do any load balancing and then the elastic search was not done.

The first time we did the implementation took us some time because we had to set up the server based on the minimum server requirements that were sent to us. Then we had some load balancing issues which took some days because we did not have all the knowledge.

If we had all the information we would have been able to do it faster. When we were applying the certification to the servers it was a different approach because it's a Java-based solution. In the first instance, we had a challenge doing the implementation. After the initial problems were resolved I did not have any problems implementing Automation Anywhere. It took approximately two hours to get it all done.

The deployments only need approximately five to ten people.

We don't have a lot of processes. If we want to expand we can change the license to allow it. Currently our license, we can only have 10,000 bots, on all processes. If we have approximately 10,000 bot processes on the control we'll be able to manage the processes in the control room. Five and ten people should be able to manage 10,000 bots.

There is an annual license to use the solution.

I would recommend this solution to any organization or individual.

I rate Automation Anywhere an eight out of ten.

We use Automation Anywhere for product SLAs on the finance team. We are also using it for a difficult automation project. 

We have automated a lot of processes, e.g., claim processing and payments.

It is currently deployed on-premise.

We are helping to automate some of the manual tasks and help to achieve the SLA.

We have some products, like Clubcard, which is a shopper's card that we're using in the Star Market. We are using Automation Anywhere for that validation, raising requests, tracking the Clubcard, and when users get new Clubcards. All these things are done through Automation Anywhere. We use the API to get the status of card numbers. 

IQ Bot is great. We recently implemented two IQ Bots in our finance sector. Manually, we had one person doing a task that took five minutes minimum. With IQ Bot, we are able to do that one particular task in one and a half minutes. That is a huge time savings.

We have done some Citrix automation with MetaBots for claim processing. We use it for validation. It is working well.

We have a credential manager. We have the ability to store in an encrypted way. Whenever we create any bots, we also have bot IDs. Without the bot ID, we are not going to deploy in production. We have the option for the support team only to get access and share their screen with users. If there is a critical password, the user will only put down the password. If we have the bot ID and password, then our support team can directly get that from the application IT team. That support center of excellence team will put in the ID password and credential and see the bot ID and password.

The API feature is the most valuable feature for some process, especially for the Clubcard. It helps us with validation of databases.

We are able to do a lot of things with MetaBots.

The management works well.

One of the great things about Automation Anywhere is that it is a developer friendly. If someone doesn't know the technology, but is logically strong, they can easily learn the tool. This is very good for us. We can train anyone in a short amount of time. 

If someone is not technical, they can also easily learn the tool. You do not have to write in syntax.

We have a situation where the system is not capturing data properly. It is clicking on the UI but it is not able to expand.

We have trouble with large volumes of data in Excel and are not getting good results. I want all the functionalities that they have in the Excel added to our existing version or an upcoming version of the product, e.g., Macros and VLOOKUP.

We have had connectivity issues, such as the reporting of a bad gateway.

We have integrated Automation Anywhere with our SQL database. I heard in version A2019 that we can easily integrate Python too, which is great news. Up until now, I have not been able to implement Python in our Automation Anywhere task bots. Though, we can integrate with other applications, like artificial intelligence, and this is better.

We have not implemented this tool with our AI. We have AI and IBM Watson. We would like to get information (or services) from the Automation Anywhere team on how to connect and implement the AI, as this is a great thing in the market. I'm looking for what to do.

Sometimes, we are facing issue in unattended. If unattended mode is not working, sometimes it will work in attended mode. However, I don't want anything in attended mode. The process is rule-based and logic-based. We just have to schedule, then if the user wants to run from the Control Room, they can. To run attended mode, we have to login into the VM to start it and human activity is required.

The version we started with is not as stable as the current version. We are trying to move to version 11. We are also in touch with our CSM regarding the A2019 version, which Automation Anywhere should release in the next year

We have 50 bots live in our organization.

We have three environments: staging, pilot, and production. In staging, the developer creates and tests their bot for internal testing. After that, we deploy into the pilot environment. That is hypercare which is for User Acceptance Testing (UAT). It is there that we run the bot in unattended mode for one and a half weeks at least with huge volumes. If we have no issues nor errors, then we create a ticket to deploy into production, our center of excellence. This is what our support team does. They will deploy into the production environments. We keep an eye out for at least 10 to 12 days as hypercare. At 12 days in hypercare mode, if we are not getting errors, then we run it in unattended mode as much as we can.

We are using Automation Anywhere in our business units. We have plans to increase the level of the tool's use.

We are planning to move onto the cloud, but first, we have to see if it will work with our business SLAs. If it is good, we will move over. We need to do a test first to determine whether the bots work well or not, which will take about three to six months. Then, we will make a decision on whether to move over to the cloud, the A2019 version. My team is excited for this version.

We would move over to Microsoft Azure because our company is already using it.

The technical support team is supporting us well.

We needed a support guide from Automation Anywhere for the initial setup because we had standalone and a lot of clusters. We needed help from a support guy during our setup to determine whether to go with a standalone or cluster setup.

For the bot creation process, we first check the requirement. Then, we check with each application, whether it is applicable through the Automation Anywhere tool or not. Some applications, like Oracle, do not work correctly. We make a feasibility report and advise the developer to use certain commands only. We provide a process map, e.g., how to create the bot according to Automation Anywhere guidance and what are the coding standards provided. We deliver everything. Then, the developer will start building our bot.

In our organization, we are focusing on continuous improvement through this tool. We are improving day by day, but not focusing on the elimination of any employees. We are just focusing in our improvements and accuracy in our SLAs. Therefore, there are three things that we are focusing on:

1. Implementing our SLAs on time. 
2. Focusing on accuracy.
3. Focusing on our continuous improvement.

Automation Anywhere is profitable for us. As volumes increase and we have a lot of data, this takes time to complete manually. Bots can complete the work without impacting the business. 

We are saving time. Some processes that have taken 24 hours for our guys to do, now take seven to eight hours for our bots. That's our achievement. It also brings accuracy.

We save money indirectly. We are also improving the accuracy of our SLAs. 

I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month.

We are waiting for them to release version A2019 version of Automation Anywhere University.

Use the standard guideline that Automation Anywhere provided. Build a dry model for each bot. This will be useful for debugging. I give these diagrams to my developers.

When automating Citrix, we can install on the client. It can easily access objects, we can click anywhere and it can take data from anywhere.

We have a scenario where one process is working, but in another case, it is not able to capture everything.

This is a good product. This platform is great, but there are a lot of issues to resolve, including the Excel features.

My advice for anybody who is implementing this solution is to follow the instructions and the standards that are specified.

I would rate this solution an eight out of ten.

We use it for automating manual processes that are done by people now, data-entry type tasks.

We're using it to process line items in invoices. We get the invoices via Excel and we have to validate the accuracy of the line item charges. We get them once every two weeks and there are about 30,000 to 40,000 line items, and each one has to be validated. With a person doing it, it would cost more money than it would save to catch the defects. But to have a bot do it is much better because a person can only sample a certain amount. Now, we can have the bot check all of them.

There are a lot of valuable features. It's a very complex piece of software. One of the most valuable features is the different possibilities it gives you to manipulate the interface screens that you're working with. It's helpful to have a certain solution already baked into the environment. 

You really need a four-hour conversation about specific features because there are a million moving parts inside of the software. It's not that one feature is so helpful, and that I decided to purchase it over something else because of that.

Having some more pre-mapping and pre-setup analysis of what you're going to be doing with it would be helpful.

The stability is good. The only issues we've had with the product have been responded to pretty quickly. We've also had some infrastructure issues on our side. But on the Automation Anywhere side, it's been pretty good.

So far, it's scalable.

We have four developers doing the developing in Automation Anywhere. We set it up so that things are triggered automatically by somebody putting a file in a folder. Right now, we have seven bots in production for seven departments.

The four developers handle deployment and maintenance of the solution.

We're looking to increase usage of the solution. We're doing a workshop in a few weeks to bring a lot of our managers in to get them thinking about things that exist in their areas that can be automated.

Technical support, so far, has been pretty good. We haven't had any major issues and the ones we did have were answered pretty quickly.

This is a brand-new implementation. We didn't have a previous solution.

The setup was a pretty complex undertaking. We're a global company. We have our virtual IT management done in Switzerland, while our hardware is in New Jersey. So to get the different stakeholders of Automation Anywhere within our company working together to iron out the Control Room stuff and the virtual side of things, as well as the on-prem software side of things - to have it all connecting properly - was a pretty complex implementation.

The setup of just the developer environment and the actual Bot Runners took about three weeks. As far as building the bots goes, we haven't scaled as far as we can, yet.

We didn't really have a deployment strategy, per se. We just followed the action items that we were given to do by Automation Anywhere. We're still working on how to implement it across our organization. We have Automation Anywhere coming in with some Professional Services people in a few weeks. We still have to work on getting things moving with the managers, teaching them what are good processes to automate, etc.

We deployed ourselves. We own a technology company, so we had that benefit.

So far, we haven't seen return on investment, but I think we're getting there.

Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure.

We evaluated UiPath. We went with Automation Anywhere primarily because of the bot analytics, called Bot Insight. The analytics capability was a big one. UiPath didn't have the kind of functionality we were looking for in analytics.

Definitely do a very thorough infrastructure assessment first and make sure you're all set up there. Do some testing of the solution on any proprietary software that only exists inside of your company. Have a good understanding of what you're looking to automate. Don't just take a manager's word for it, but really look at it yourself to make sure that the process doesn't have any decisions that have to be made by a person or that there aren't some small things there that might stop you from automating.

I would rate Automation Anywhere at eight out of ten. It would have been good if they had helped us be a little bit more realistic about feasibility. If they had asked us for some examples of processes that we're looking at automating and had pre-tested some of those, it would have been helpful. The expectations of what we thought was possible, versus what appears to be possible, were a little bit off. They should investigate, early on, exactly what you're trying to do to make sure it's a good fit and set expectations.

I have primarily worked in the presales as well as in the sales cycle. I do not have hands-on experience with the tool. I have a team of people who are the continuous improvement folks who work in a particular area. We have developers or continuous improvement people who leverage the tool and go ahead and help to get them deployed. For example, if it is UiPath's process mining capabilities, they basically plug the data and do other things. They do the work, and we ensure that we drive the transformation and build the business connects for the customer. So, my role is very different. I am a management consultant. My core hands-on experience is not with digital tools in itself, but I leverage digital tools to drive transformation for a customer. As part of my role, I understand the features and the value add that it brings to the table. I do quality assurance of the outputs that are generated. I also ensure that teams are able to work in a client environment because they need to be able to access the client environment. I also need to drive transformation because there is a lot of stakeholder management. There is a lot of project management that is needed. I work in that area and that sphere. I am not a technical person as such, but when a tool is deployed, I understand how to execute the implementation, how to drive the discussions, and with automation, how to drive value for my customers. That is my area of expertise.

People primarily use it to fast-track and automate transactional, repeatable tasks. By using Automation Anywhere, people want the execution of transactional activities. It could be the back office. It could be the middle office. I have not seen front office use cases, but I am sure there are use cases for that. I have only seen a lot of middle office and back office activities. For example, in the Procurement area, a typical transactional activity would be PR to PO, where information is readily available. That is the use case where it can be easily applicable. Likewise, in the Accounts Payable area, you can use Automation Anywhere to execute automation for payment processing activities. The finance area has got a lot of use cases. They could be reconciliation-related activities, data-gathering activities from different documents, etc. In some areas of Audit to Cash, it could be even looking up invoices and answering customer queries that are pretty straightforward. These are the high-level use cases that I have seen.

Typically, when you are able to execute any repeatable task in an organizational environment, you enhance organizational AI capability. The reason is that your increased accuracy will improve the predictability of the AI algorithm for getting the job transactional activities completed. For example, if somebody is going to create a purchase requisition and the average turnaround time is five days, with a bot, I can get the purchase requisition created in one day. The organization can check and see what is the rate of improvement or what is the predictability of getting the orders received for producing the finished goods. When you look at the end-to-end view, you get predictability to say when will my goods reach the customer. You get to know that by improving one area with automation and ensuring that the work is done in a repeatable manner, you can improve your predictability by a certain percentage, so any automation of a particular process will improve an organization's AI capability. 

The biggest integration is how it integrates with the system of record. When you automate a process per se, you are extracting information or reading information out of a system of record. It could be SAP. It could be Oracle. It could be Microsoft Dynamics, but Microsoft has its tool called Power Automate. That is one level of system integration. The other level of system integration is where you have a front-facing bot. For example, anything to do with query management or queries that keep coming via mail or shared service portals. These integrations are a little different from the ones that you have with a system of record. Automation Anywhere integrates pretty seamlessly for both types of automation. The system of record integration can be a little bit of a challenge as compared to the regular mail servers or shared service portals because of the permissions and the security checks that are needed. Getting VDI access becomes a little bit challenging because customers sometimes are not comfortable giving full-fledged access during the UAT. It becomes a little bit challenging, but it also depends upon the maturity of the customer and the nature of the business. They are not comfortable giving full-fledged access because it will create problems for them, but after that, when it gets into the live environment, things are a lot easier and streamlined. It has nothing to do with Automation Anywhere. It is just about the maturity and the protocols that a customer has in place. These aspects make it easier to integrate with Automation Anywhere or any other service provider. Based on what my peers have mentioned to me, it is not challenging to integrate with APIs, etc. It is pretty seamless. There are not too many issues. There might have been a challenge in a specific situation, but by and large, in general, the capability it offers is pretty standard for a typical automation tool.

There have been a lot of use cases where we have used Automation Anywhere to save time and costs. Typically, any automation gives you 20% to 30% efficiency. That is what I have seen. That is an average. In some cases, it could be high, and in some cases, it could be low depending on the task and the domain, but 20% to 30% efficiency is typically possible.

Since implementing the solution, the tasks are taking place in a seamless manner. As long as the process is not changed, there is the ease of replicability. Repeatable tasks constantly get done without any challenges. 

There is also an increase in the efficiency of the people. There is reduced turnaround time for responses or getting the activities done.

We work with lots of digital tools, and I have been engaged with teams for the last seven years or so.

They are one of the top service providers for automation. They are definitely stable.

Automations are also pretty stable. Automation works on the fact that you are not changing your process. As long as things are repeatable, every automation software does the same thing. Challenges come when you do upgrades to your ERP, or for that matter, you make one simple change in the process. That is when you have any stability-related challenges.

I believe they can do automation at scale.

It has been a long time since I reached out to them for support. As a service provider, they are always there to provide support. The challenges happen in terms of how the deal was constructed, what was agreed, and where were the gaps in understanding. That is where the issues happen. There are usually many unknowns. I would rate them an eight out of ten based on my experience a while ago.

We work with lots of digital tools. We have leveraged UiPath in the past. We are platinum partners with some of the service providers.

 I know that Automation Anywhere, UiPath, or any other solution has its own specific nuances, but the gap between them is closing up technically. In terms of value, I do see that Automation Anywhere offers value.

The tool selection depends on the partnership deal. It depends on who an organization is considering and the approach for partnership deals. In my organization, we have different partners with whom we work. How you partner with an organization and approach that organization is one of the big differentiators. I know there are not too many players out there in the market. You only have big fours. The key thing is how you are partnering with them and how you are going into the market and taking their support. The second thing is how you are promoting the key capability that you are bringing to the table and how you are comparing it with other people. For example, I know that UiPath has process mining capability, but Automation Anywhere is offering AI capabilities. If I go to a customer and immediately start talking about AI via automation, it is a little drawn-out process for me, whereas with process mining, I can immediately plug and play the data and tell them what are the challenges and for those long run activities, what are my automation possibilities. The positioning is important, but I am not undermining the AI capabilities that Automation Anywhere brings. 

I was not involved in the deployment of Automation Anywhere. I work with the RPA team.

The deployment environment varies. It is dependent on the client's environment. It depends on where your data is and where you are doing the automation. If you are doing automation on the data fabric for reporting purposes and you are deploying a bot to gather the data from specific tables, you might put it onto a data fabric or a data lake. If you are working on PR to PO, that information is going to be on a system of record. It might be on the server itself. It is truly use-case-dependent in my view.

In terms of maintenance, customers typically buy the licenses, but these days, I see that customers prefer to use one main partner for all their licenses because it is easy to manage that one main partner. It could be the largest partner they have in their set of vendors who are supporting them for all IT-related activities. If they buy it from them, they do not need to do maintenance, but if they buy the licenses themselves, they may need maintenance. It depends on whom they are engaging with and what is the purchasing model of licenses.

They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are. Are you a premium partner or are you a preferred partner or a gold partner? Prices are very standardized. There could be a little bit of deviation, but they are comparable. It is a pretty saturated market because everybody has been doing our RPA for the last decade, so they are pretty competitive in pricing.

Every customer is at a different maturity level. Customers at a high level of maturity of process standardization definitely are looking at the next wave of evolution with generative AI. To do some things in generative AI, there have to be some elements of automation. Companies that are not so mature or the small and medium are not yet there. They are trying to digitize the ways of working. They want to ensure that they have the right framework structure within the organization. They are experimenting with automation, but it is more like a basic level of automation. Mature companies with billions of dollars in revenue have already been doing it for the past many years. They are taking up more of the generative AI opportunity to enhance and go deep into those areas.

I would rate Automation Anywhere an eight out of ten.

We use Automation Anywhere to process data entry from our government website.

We implemented Automation Anywhere to reduce human effort and cut costs.

Automation Anywhere offers a complete solution, encompassing both development tools and a control room for managing automation.

Automation Anywhere's front end is designed to be user-friendly for non-technical individuals, while the back end remains under the management of IT.

Several of our projects incorporate generative AI, and while we are new to this field, it has proven beneficial thus far.

The integration of APIs in Automation Anywhere is easy and works well.

We integrated Automation Anywhere with some of the business applications which was straightforward.

Automation Anywhere has helped save time.

The license cost is high and needs improvement.

I have been using Automation Anywhere for over two years.

Automation Anywhere is stable.

Automation Anywhere is scalable.

The technical support is good. The few times I called them they were able to promptly address my issues.

Positive

We switched from Automation Anywhere to Power Automate because of the price and more functionality with other Microsoft products.

We were not able to migrate from Automation Anywhere to Power Automate. We had to recreate everything from scratch.

I prefer Automation Anywhere to Power Automate because it offers a more comprehensive set of features, performs reliably, and provides deeper insights.

The licensing cost for Automation Anywhere is high.

I rate Automation Anywhere nine out of ten.

While Automation Anywhere offers training and community versions for learning and experimentation, it is not user-friendly for non-technical users.

No maintenance is required.