Automation Anywhere (AA) Stability

Logeshbabu Jothy
Head Transformer at FLSmidth
I would rate the stability of the RPA as much higher than the stability of an individual manually handling processes. Because stability is pretty good, the machine will outperform an individual. With respect to individuals, there will be always some attrition — there will be some learning time and people will tend to do mistakes. That is not the case with respect to the RPA. So while that is not directly about the product, it does add stability to our processing. Beyond that, whenever there is any change to your applications or environment where you have automated a function, that is when your processes or RPA can stop functioning. So it requires a little bit of customization, and again you upload it into the control group. Because the RPA is so flexible and so convenient to work with and easy to use, I don't think that is where the major bottleneck occurs at these junctures. Beyond that, we developed a fallback plan. We test the fallback plan once a quarter by stopping all the bots in operations and then we invoke the fallback plan. We have this mapped out in a document where we ask the respective processors to do the processes and simulate a stability failure. There will be always risk associated with anything that you do. It's all up to an individual to make plans as to how they deal with bottlenecks, how to structure plans for potential stability issues, how they mitigate these potential issues by having a proper solution and proper process in place. To me, that is where the secret of stability really lies. It is not really correct to blame the stability of the product when it is the fault of the process. It's all up to an individual better manage how to look at things. View full review »
William "Sonny" Kocak
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
If we're talking about the Control Room, those services stay up. We have them on a Windows Server, and I haven't seen it have an issue standing up, other than when we have some code that has gone rogue. When doing development and there has been a mistake in the code, we've had to redo the server a couple of times. Given that, I would say the stability is an eight out of ten. We've had to change our configuration a couple of times. I'm only saying eight because I know there are scenarios that we haven't come up against and when we write code there are going to be times where Windows or the server has to be rebooted. We did have one issue where it kept disconnecting in development but that appeared to be a VPN issue and we got help from Automation Anywhere on that. Overall, it's very solid. I don't know that I could give a perfect score to any software out there. View full review »
AutoMan9843
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
It's been very stable. I can't really put my finger on things that haven't been stable that are under Automation Anywhere's control. There have been some troubles for us when it comes to doing monthly Windows updates. That always turns off the Bot Runner machines and we have to do a complete, new log-on once a month on those machines. But we are aware of it and it's on our side, not Automation Anywhere's side. Other than that, the runtime might differ. Sometimes it goes very fast, sometimes it can go a bit slower but I think that's also due to the speed of internet access as well as the computers we're running it on. Some of them have less computing power. We don't have the perfect virtual environment yet, so we're still working on improving that. But we can't blame Automation Anywhere for our having a legacy infrastructure. In general, it works very well and we're really happy with the stability. View full review »
Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: November 2019.
378,397 professionals have used our research since 2012.
Priya Batish
Business Advisory Manager (AVP) at a tech services company with 10,001+ employees
# Business process stability: Before robotic automation, the business process itself should be stable and very well-documented. Also, anytime a change is made to the process or subprocess ensure, that the RPA gets updated too. Typically, the entire process of automation might take some time, then by that time, the initial business process might have changed a bit. There could variations in terms of volume or in the process itself. The most important thing is that before you automate something that you must make sure that it is stable, in its steady state for whatever changes might be upcoming over the next six month to year. Otherwise, you might create a bot, which will go into production, and fail because the underlying process itself has changed. # Monitoring and controllership: If there is no changes in the process, bots are pretty much stable and especially, if they have been well coded. In case there have been any changes anywhere in the process or subprocess, the bot can fail. This means you must have a review mechanism with monitoring in place. Once you put a bot into production, you have to monitor it and do regular sanity checks. Otherwise, you could have situations where bots have failed and you might not know, then the process comes to a standstill. In a nutshell monitoring and control is an important aspect of RPA in the run phase. View full review »
Sharad Soni
Director Of Innovation at Quantum AI
It's highly stable. I'm pretty happy with Automation Anywhere. I'm pretty happy with the security of the bot. Once you make a bot, if you don't have access to Automation Anywhere, you really can't mess with the bot. I'm pretty happy with the stability. The only problem I have is that it takes a lot of memory and CPU usage for Automation Anywhere to do its internal encrypting and decrypting. View full review »
ShripadMhaddalkar
Director of Operations at XLNC Technologies
Stability is an important part of the product. It has accolades across the globe. If it did not, stable companies in the tech and finance industries wouldn't have gone for it. It's stable because it's highly scalable on cloud and virtual machines. The codes developed in Automation Anywhere don't tend to go back, skip, or miss out. The current version launched is 11.3. We are more comfortable with 11.3 now. However, the earlier version, 10.7 was good to work with, but since there even newer version coming, we work with 11.3 for now. Version 11.3 does have some bugs, but they are manageable because there is a good technical support team provided by the Automation Anywhere. We haven't had any major hiccups. The moment that you start having access levels missing or security is being quite stringent about not opening a couple of bots, they are not providing admin access rights nor providing accesses to VPNs, that's when the stability issues come in. Then, we start blaming that the application stability, which in fact is wrong, because you are not meeting the prerequisites. View full review »
Guruprasad Belle
AVP at a software R&D company with 10,001+ employees
In the Indian market, there are a lot of other service companies like us. In the market, there are other products competing with Automation Anywhere like UiPath. My team has technical experts in their technology and these experts also work with Automation Anywhere. When they are comparing the products, they say that the modules or the functionality in UiPath can do a better job overall compared to Automation Anywhere. From a stability perspective, we run into an interesting issue. Somewhere in the licensing — especially for the Indian market — there should be some different pricing packages. For mid-size companies like us in our market situation, having multiple bots really costs a lot as a percentage of revenue. Instead of adding costs, we are trying to run with one or two bots which run about seven processes in all. It may not be the most efficient or optimal way to get the most from the product. From the cost perspective in the Indian market, if you want to grab the majority of the potential users, you will want to be considerate on the pricing side. A lower price may bring greater market share, user familiarity, and recognition. Otherwise, stability seems to be good. View full review »
Technica3594
Technical Lead - Robotics at a tech services company with 10,001+ employees
Without question, Automation Anywhere is generally a stable product. It's not like I can bank on it always performing. I know a few bots we created are not perfect, but I also know that most of them — 60% of my bots — are good. No one calls me about them from the time they're deployed. I haven't had a single escalation or a single error reported about them. This is great. I still have the other 40%. I think some things go wrong in situations you face unexpectedly or an error occurs. This is not the way it is supposed to be. It's supposed to be really easy: just plug it in and you have the service. But it doesn't work sometimes. It is frustrating at times to experience this instability, but we do find a solution and we are working on it to be better. With the new version and features that AA is proposing, it looks promising that we can achieve that goal. It looks like the new version will be really stable compared to the version I am currently in, but I will never be sure until I use those new versions. Another form of stability is in upgrades. Currently one of the pain-point areas on my to-do list is migration to 11.3.2. We have been working on it for almost a month now. We haven't reached the deployment stage. When I migrated to 10, I had some bots that no longer worked after the upgrade. It was not expected. We got on a call to support to explore the problem and had to resolve them. Right now, I'm not really sure when to migrate. We have 50 bots and every fortnight, there's a part that goes wrong. If I have to take the action and migrate into a new platform — 11.3 2019 A — there is something of a leap of faith. I'm really not sure that I can take that leap now considering the relative stability that I'm experiencing at the moment. Working with Automation Anywhere, I have been taking steps to use more of the functionality in the product. In a migration, I will want to use the new version as extensively as I have used the current version. At each step, the newer versions were better than what I have used in the past and I have used version 8, version 9, and now version 10. I've used these three versions and there have been improvements each time. We're seeing improvements to come, which I'm looking forward to exploring. But we have to be sure the migration point is realistic. A lot of times that I have raised issues with support, the command in question is simply not performing. Object learning may not be working as expected, an action's not executing or it is not connecting to the database at all. The simplest solution is often to copy basic commands and replace them and it works. With the number of calls I made to Automation Anywhere, the guys know me now because I have so many issues. They work with me on it. We try to find solutions. At the end of the day, we find some way or other — a shortcut, say, or copy and paste — and get the code to work. We may not be able to figure out the root cause as an answer so that it doesn't happen again. The bottom line may be that the code might be corrupted, my part of the implementation is corrupted, the ATMX (Automation Anywhere Task Files) part is corrupted, etcetera. But the patches are not a perfect solution when I'm in charge. It's a lot to know a process well enough to fix the root cause of an issue. But these concerns remind me that Automation Anywhere as a tool is great, but there are areas to improve. View full review »
Kalyan Bitra
CTO at Sage IT
The technology is the last piece of the puzzle. The important thing is how to make sure the business has the confidence in the technology. The infrastructure, environmental management, and availability are a very big challenge in this one. They are important because you are assuming that bots are going to run automatically and will to do my work, but you don't want to find after the fact that the bot is not running and my processes did not run. So, infrastructure management and deployment mechanisms are very critical. If the deployment is not right, you get the frustration, not the automation. As soon as the frustration kicks in, the automation adoption goes away, then everyone blames the product. That's the first thing they do. Everybody blames the product, so that's where we'll look at it. View full review »
BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
The stability is getting better. We had some issues, especially because when we went onto version 11.2, there were some scheduling issues. So, very recently, we upgraded to version 11.3.1.2, and it seems to be a lot better. View full review »
Venkata Sreedhar Nalam
Technical Architect at a financial services firm with 10,001+ employees
The product overall is pretty stable. We do not see any big issues on the stability risk, so it is pretty decent in that way. As with any other solution, it is evolving. We had our own challenges with the tool, but it is getting more stable as we progress. There is a learning curve. View full review »
Abdul Subhan
Senior Automation Engineer at Ryan india
We haven't had any issues with stability. The ecosystem provided is great, because we have bot stores that can be downloaded, so we don't have to start from scratch. Before creating a bot, I can go directly to the bot store to see if the bot is already available. That way, I don't have to waste any time. Most of the time we built the bots for ourselves. When we purchased the licenses from Automation Anywhere we had them provide us with training. It was approximately a week for the training. Also, there was another training session for photo documentation purposes. View full review »
ProcessAb41f
Process Architect at a media company with 5,001-10,000 employees
My current and previous companies have had stability issues. I started on version 11 of Automation Anywhere, then when I joined a new company, they used version 10. Therefore, I have seen both versions. With version 11, some of the development stuff was a bit clunky in terms of the tasks that we were performing. They didn't perform as expected, or perform properly, when we were developing the bot. Then, once we deployed it into production, the bot would run for a specific process and work properly about 10 times, but on the eleventh time, it would break. It was always random. Nothing had changed at all, in regards to our system, architecture, or infrastructure. On version 10, things had been a bit more stable. We made sure that we build code which effectively captures all use cases and exceptions, but stability is key. When you're building automated solutions using bots, people are already skeptical and hesitant to adopt them. Anything you can do to improve the stability is definitely helpful. Ultimately, it depends on what your goal with RPA is. If you're using RPA as a stop-gap to build large-scale system integrations, then it's very helpful. If you're using it as a be all, end all, then stability is your number one concern. View full review »
Principa8942
Principal Analyst at a Consumer Goods with 10,001+ employees
We have been using Automation Anywhere since version 9. Over that time the stability has improved a lot. We are expecting it to be even better in coming versions and this is why we are looking forward to our migration to 11.3.2 in August of 2019. In program versions 10.3 and 10.7, what we were developing was okay. The stability was fine. In version 11.2, we had basic client login issues and database issues as well. When we have a better foundation as far as the stability, we are hopeful of getting better updates. View full review »
BPMan456
BPM Analyst at a financial services firm with 1,001-5,000 employees
The stability is pretty good. In all fairness, I know we went from version 10.5, where we thought we were fairly stable, and we did have some issues. Then, we migrated to version 11.2 and encountered some other stability issues around scheduling things. But, after talking with some Automation Anywhere techs who were extremely helpful, we have recently, as of last week, upgraded to version 11.3.2.1, and that seems to have solved some of our problems. We are still testing it. I still need to do some checkups. Obviously, I'm here this week, so I'm not doing it right now. Generally speaking, it is stable. Knowing what it's trying to do, I think 100 percent stability with everybody will be different. Architecture and environment are going to be pretty difficult, but they do a good job. View full review »
Shashi Pagadala
Manager of RPA Development at a manufacturing company with 10,001+ employees
RPA is decently established and stable as the market is coming up with new features. However, the unstable area is more the IT part of it where a lot of research still needs to be done, especially in the case of artificial intelligence. When we run bots, sometimes the systems will go down. Maybe it is because the same functionality worked once or even regularly, but then all of a sudden there will be an issue. It might be a network, latency, or some other issues. Still bot stability needs improvement. These are very rare situations. It works most the time, but one time it will fail and we don't know why. View full review »
ApurvaBoradia
CEO at Nine A Business Connect
A good thing about Automation Anywhere are three important things: scalability, durability, and the entire stability of the environment. So, I can start the journey with one, two, five, or 10 bots, then just look at the very comparable enterprise organization where I could apply hundreds of the bots. Now, in any other situation, when I deploy the bot from our development to UAT to a production environment, and bots are running in a production environment, what I should not be worried about is: Are those bots running? Are the tasks getting completed on time? All that stuff. Stability of Automation Anywhere bots is very high. So, a one side deploys these bots successfully. I don't have to worry much whether the bot is stable. Is the bot performing? Even after deploying the bot, do I have to go back and check ii the bot is having some problems? Or, are there some errors being induced? In the Control Room, I am able to see the complete dashboard of all the bots: * Which bots I have deployed (hundreds of them)? * How many bots are in progress? * How many bots are running? * How many bots have thrown some error because of incorrect jobs or processes? That gives me very quick access to the entire deployment of my bots. I can access that dashboard, even from my mobile. Even if I'm not in office and I'm head of the enterprise or a COE architecture, I can just log into my mobile and see how many bots are performing well, how many bots have done the job in time, etc. The stability of the whole architecture is the essence of Automation Anywhere, if you ask me. View full review »
BIManagec9cf
Business Transformation Manager at a maritime company with 10,001+ employees
The stability has been mixed. In fairness, it's hard to say how much of that is issues with the solution itself, versus any issues that we may have had in the setup and integrating it into our own systems. It's definitely taken us a while to get to a point where we're comfortable with it being able to run consistently and smoothly. We've made a lot of progress in that regard and we're seeing a lot of improvements as well. Our issues tend to be more on the development side. We've had pretty decent success once the solutions are fully developed and deployed, as far as stability is concerned. But, we have definitely encountered a lot of issues and hiccups along the road, while developing. View full review »
Technica8809
Technical Lead at Verizon Communications
On a scale of one to ten, I can rate the stability between seven and eight. We have found that sometimes a little change in the environment brings down an application or a bot stops working. We are working on that issue. Stability improved from three out-of-ten to between seven and eight. We hope to bring that stability up to at least a nine. The solution is very easy, but the tool behaves weird sometimes, environment to environment. It is not as robust as it has been designed. The smallest changes will bring down the bot. It's not capable of environment to environment changes. We have to make sure that the bot is running in each environment. Be a little patient while developing because the tool behaves weird. Even 11.3 is not behaving well. Once it starts working, it will work. View full review »
Gurvinder Singh Dhaliwal
Director at Goldensource
It's very stable. We are very impressed. In the past two months of runs, we have not experienced the Control Panel or a bot failing. I personally started working with version 11. View full review »
vphead09866
Vice President & Head of HR - L&T Defence at a tech services company with 10,001+ employees
The stability has increased a lot. When we started with version 10.2, there was a lot of instability. There was no way we could keep the bots active, there were scenarios where it became disconnected. There is also the code deployment perspective and a lot of other angles. People are always only thinking from the business perspective, but as a technical architect, I think about operational effectiveness and how they can improve the product's maturity. The stability has improved a lot. However, when upgrading, they changed their internal architecture. They moved it to a JT Java platform. When moving, some of the existing features did not work in the new version. It might be that they have to improve their regression testing to improve clients' satisfaction. It can happen that what is running in production currently, if I move to a new version, suddenly is not working tomorrow. People are not happy with that and say, "I want to roll back to the older version." They are not able to use the new features. When moving to a new version, they have to think about what features people are using and what kind of impact there will be. Small business users will be fine, those who have ten bots or 15 bots. But there are organizations like mine that have around 700 to 1,000 bots, and that makes changes very difficult to handle. It could be that 10,000 tasks are using something and if that thing is changed it will be hard to update. I might have to spend a year on that. People will never accept that. View full review »
Mahaan Pai
IT Analyst at a software R&D company with 10,001+ employees
As far as the stability of the product, it's doing well. My experience over the two years I have worked with it as a developer, going to the cloud has been good for reliability and accessibility. We have not experienced downtime from the Automation Anywhere setup. When our infrastructure is down it definitely impacts my accessibility to Automation Anywhere. This is not actually the fault of the product as far as I have experienced. View full review »
Aman_Kumar
Technical Analyst at Tesco India
The version we started with is not as stable as the current version. We are trying to move to version 11. We are also in touch with our CSM regarding the A2019 version, which Automation Anywhere should release in the next year View full review »
Deepak_Batra
Country Head and Controller at Evalueserve
As far as stability is concerned, it is pretty stable. We have seen how it is used in various use cases in the scenarios. It has very good stability. Because in the case of any claims processing, it creates a very defined database. In case it finds any anomalies, which it does not really solve, it red lines all those areas so someone can manually go and correct those. Then, later on, it learns from its own mistakes. Wherein, next time, you don't have to really fix those issues, which it has found in the first place. This means, as the IQ Bot gets more experience, it will learn on its own, and become a better, more stable product over a period of time. View full review »
Abhineet Sood
Consultant at Zs
The stability is great. We have very few issues. We just migrated to version 11. Though, I don't know the exact version. It was a seamless experience. The whole integration and migration has been very smooth for us. View full review »
Matthew Wilde
Director of Shared Services at iHeartMedia
We haven't had any problems with the actual application going down. We really haven't had any issues. We have issues with third-party products going up and down, but we've never had AA just stop. View full review »
Brian Walling
Global IT Director at a logistics company with 501-1,000 employees
It was very stable. We didn't have any issues with it and, if there were, they wouldn't have been Automation Anywhere's problem. They most likely would have been our infrastructure. View full review »
Kyoichi Haida
GM Business Process Planning Dept at a insurance company with 10,001+ employees
As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible. So, when the robots stop working, the cause may be the RPA or it could be some other culprit. While there is room for improvement, I do think that we need to take into consideration that the robots may stop working at any given moment. That’s why we need a tool that supervises the robots. The Automation Anywhere products already include such tools within them. We need to be able to monitor them. We need to be able to find out as soon as the robots stop and where the processing has ended. These functions are included, so we just need to quickly jump on the recovery process. That is what I think is important. View full review »
Prateek Kapoor
Global Intelligent Automation & Transformation Leader at a tech company with 5,001-10,000 employees
Stability is good, but it totally depends on the kind of infrastructure the organization is using. If the organization using Automation Anywhere has a sound infrastructure, the stability is good. But if the infrastructure keeps changing, then the application becomes a little erratic. View full review »
ITAnalys692c
IT Analyst at a manufacturing company with 501-1,000 employees
It's mostly stable. Sometimes we do notice that our Automation Anywhere services get disconnected. That happens, maybe, once every three weeks. When the service is disconnected, you can't run any automations on that particular environment. So someone has to go in there and reinitialize those. But for the most part, it's pretty good. View full review »
AlexCummins
Head of Applications at Hays
This is one of the challenges with the platform. At the moment, we're going through a number of changes with their network and some of our infrastructure. That is impacting the way our platform is running and the stability of it. In the early days, we certainly had some difficulty making sure it was stable and that was impacting the productivity of the automation of the robot. What makes me very happy is the announcement today of A2019, which is the web-based cloud offering, or basically RPA as a service. This will overcome a lot of the infrastructure challenges that we've been encountering. I am very excited about that because it'll enable us to really drive the benefits that we know RPA can provide. View full review »
Nachiketh Ramesh
Associate Consultant at a tech services company with 51-200 employees
I would rate the stability of this solution somewhere around an eight out of ten. Although it seems to be very stable, perhaps ninety-nine percent of the time, when you need it the most, it stops working. Object cloning, for example, even when you go through DOMXPath, and even if you map the exact path by going through the Object ID, the DOM, you collect the DOM and then you map the exact object, it hangs sometimes. View full review »
MichaelWilliamson
Automation Lead at Universtity of Melbourne
Every piece of software has its downfalls. The great thing about AA, particularly in Melbourne, is we have local support. So, if we do raise a ticket, it's addressed by our local team down there. If they can't handle it, it'll be expedited abroad. So, we're always very comfortable that we're going to get a prompt reply and support, if for whatever reason, we have an issue with the software. We've sort of developed coding standards which has helped us to avoid any downfalls or pitfalls. Throughout our journey, we've learned how the software really works. We're developing it in a more mature way now, which has reduced the number of errors and breakages of the code. it's just a learning process. As long as you're willing to learn and engage with the software, it can be quite stable. With Automation Anywhere, there are multiple ways to achieve the same outcome; many different ways to design a bot and execute a bot. But, there's definitely a best practice out there. For those with little experience, they might be inclined to follow the quickest or the easiest way to develop a bot, but that's not necessarily the most sustainable solution. So, we sat down as a team at the university and agreed upon a certain set of standards that we will always follow. We initiated a code review process, so every code that goes into production, or every bot that goes into production will go through multiple rounds of code review. If it doesn't meet our standards, it'll be pulled back out of production, reiterated, and eventually then it'll go live. View full review »
Reviewer93480
Director of Business Process Improvement at a pharma/biotech company with 10,001+ employees
The platform has been very stable. There have been a few Control Room issues when adding new VMs, but overall it's very reliable. I'm pleased with the performance so far. View full review »
Chinmay Dhabal
Application Developer Analyst at a tech services company with 5,001-10,000 employees
Automation Anywhere is quite reliable and stable, especially compared to the other RPA tools. E.g., with UiPath, code that was working yesterday might not work today. We have experience minor issues with Automation Anywhere, such as with the object cloning, where it required us to restart the machine. Once the machine was rebooted, the solution worked fine. It takes one or two people to handle the daily maintenance of this solution. View full review »
PrachiYadav
Senior Consultant at a financial services firm with 10,001+ employees
Over the year, I have seen that Automation Anywhere as a solution that has improved a lot. Wherever we have identified bugs, timely resolution, and the interaction with other applications, we have seen a difference from our original solution where we started off. Now, it's completely dynamic and very stable. View full review »
RpaDevela833
RPA Developer and BA at a financial services firm with 10,001+ employees
When looking at stability, we have to remain ready for any surprise even if we have not experienced any stability issues. We don't know what that kind of surprise will be, but we have backup plans in place. In case the tool fails, we may not be as fast as the bots, but we have a BCP (Business Continuity Plan) but we know we can't be specific on what challenges will come, because we don't know. In two years, I think once in one process where a bank changed its user interface on the bank website, a bot failed. We had to go and correct it. It was a fairly quick fix because to create it doesn't take much time. Changes like this are not predictable. View full review »
Engineer0ae1
Engineer at a healthcare company with 10,001+ employees
As of now, we have one or two instances of Automation Anywhere, so I'm not yet able to comment on its stability. Once we install it in production, with multiple processes running, multiple bots running, we'll have to see how it performs overall, how scalable it is. View full review »
Software66b3
Software Engineer at The Travelers Companies, Inc.
We just got onto Windows 10 and that has gone absolutely flawlessly. Not only has it been working well, but we're seeing a huge performance upgrade. They are running considerably faster. I'd give a thumbs up on the stability. View full review »
SeniorCo515c
Senior Consultant at a financial services firm with 501-1,000 employees
We had couple of Windows' tools that we automated. The stability is remarkably good. In some cases with RPA web development, where we had to integrate with some websites, there were some problems in terms of reliability or stability. The issue is not constant. Different browsers, like IE, work well, where others, like Chrome, don't work well. With legacy websites, based on old technology, it also does not work well. View full review »
RohitShetty
Product Owner of RPA at a mining and metals company with 10,001+ employees
The biggest challenge that I have with Automation Anywhere is the pace of upgrades that they do. We are not an IT company, we are a mining company. We are very conservative in doing our upgrades and moving from one platform to another. Upgrades are one of the challenges we are having with Automation Anywhere. Stop upgrading, it's a pain for me. Or, make it easy. I would like a plan for it. Every time they upgrade, I have to upgrade my systems. I have to make sure that all the test bots are working fine, and this is a cost for us. View full review »
Deepinka Singh
Developer at a manufacturing company with 10,001+ employees
I'm not sure about the stability because there are a lot of upgrades all the time. Whenever we move from version to version, like 11.1 to 11.3, if we have ten bots we have to go around and test all ten bots. And in case something is not working, we have to make changes. If they support a migration utility properly, I think it's a great tool. View full review »
Reginald Christian
Head IT Operations and Infrastructure at a consultancy with 10,001+ employees
There are hiccups in the production tool. I would rate the accuracy level at 95 to 97 percent. Compared to the earlier versions, compliance, deliverables and other tools in the market, nobody can touch Automation Anywhere. View full review »
SameerPrakash
Tax Technology Partner at Ernst & Young
So far, we haven't had any issues that I want to highlight, so I'm assuming that it's quite stable. It is working as we desire it to work. View full review »
Rajeev Mall
Finance Head of BSO Senior Group Division at a manufacturing company with 10,001+ employees
We are in the Proof of Value stage, not proof of concept. Like any business, production lines, or bots, there will be outtakes that you’ll have to deal with and build up. View full review »
Dimitris Papageorgiou
Partner at Ernst & Young
I think the tool has come a long way. We've had situations where it wasn't working well with Java in the past, then Citrix environments, etc. Every new release is better than the last one. They are listening to the customers and they definitely integrate the solutions to their product very fast. View full review »
Henry Parrot
Automation Consultant at Neuralify
One of the best things about the stability of Automation Anywhere is that when you have an automation, even if the product changes, there are so many tools built into Automation Anywhere that allow you to take those little problems and spot an issue immediately. You can see the health of your bots at all times. The dashboards and analytics provided by Automation Anywhere allow you to have an overall picture of exactly what's happening with your bots. Even if something changes, because things will always break, when that happens you're able to spot it immediately. You know exactly what happened and can have it changed that day, and it's back in functional production. If you weren't able to spot those problems so easily, you wouldn't be able to scale. However, because of the tools provided in the Control Room and other features with the analytics that Automation Anywhere has, it is very easy to scale automation using Automation Anywhere. View full review »
Ayas Mohapatra
Automation Officer at a financial services firm with 201-500 employees
This solution is pretty stable. We only had issues with the previous version. We don't have any malfunctions so far, although, with the older version, we faced some object de-capturing issues. We had captured where it was supposed to hit, and it was hitting elsewhere. With the new version, so far so good. View full review »
Brian Dsouza
Sr IS Manager at Amgen Inc.
The more later versions that you implement, the better that they get. Any enterprise software has its gaps, but it is how quickly it is being addressed. In the latest versions, it has become much better compared to what was there in the past. View full review »
Madhuvankumar V
Senior Software Engineer at EMC Corporation
Compared to earlier versions it's a lot more stable, but it still needs a lot of improvement in terms of the OCR. We are getting more OCR projects where we have to scan and get data from contracts and give it to the auditors, or other people. The data includes things like region and the product that was ordered. It is very difficult for me to scan because I can't tell customers that it isn't accurate. Sometimes, it will read the letter "I" as the number one, which is one of the issues we are facing. The upper management thinks that everything is ok, but as a developer, I know that there is a problem. If you were to come to me and ask for an OCR to be done, I could only guarantee you about eighty percent accuracy. If I tell the customer that there might be twenty percent errors, they may not be happy. View full review »
Pratyush Kumar
Delivery Manager, Robotics Process Automation at a retailer with 10,001+ employees
If you are using object cloning, it is stable. However, if you work with image recognition and custom objects, there are stability issues. We are on version 10.5.7. We have upgraded bits of it to 11.3, but it is still not operational on 11.3. We are currently working on migrating our infrastructure to version 11.3. View full review »
FinancePefcd
Finance Process Automation Lead at a manufacturing company with 10,001+ employees
It is an evolving platform, but it's fairly stable. They have frequent upgrades. View full review »
Kumaran Dayalan
VP of Corporate Finance at Refinitiv
I have not yet encountered any operating instability. The stability is good. It runs smoothly. View full review »
VisheshNigam
Associate Director at Concentrix
The product is quite stable. I don't know how to code the the other products which we have used. One thing with the bot that we are always with struggling is the memory management. The Automation Anywhere product is quite stable in that perspective. Security and other things are very well managed by Automation Anywhere. The third piece is the architecture is very much centrally governed. This makes this product more robust. View full review »
Dona Manuel
Technical Lead at Titan company
We really have had no stability issues ourselves, or actually there were some minor things. There has been nothing we could not resolve. View full review »
ITProjec26f6
IT Project Lead at a financial services firm with 51-200 employees
I love the new features that they're offering and the direction that they're going. We've tried to deploy some of them. Sometimes, we're running into some bugs in different things, so they haven't worked out all of the kinks yet. Hopefully, they can get some of these things resolved and continue introducing new features like they have been. View full review »
RaviMandal
Assistant Manager at Genpact India
I could not say it's a stable product, because when you move in the market, there are many companies are there. They are coming with the different features about your machine learning algorithm, and we should have something predefined. We already have in Automation Anywhere something that is giving me suggestions. The moment someone is capturing data or reading data, you might suggest, "Okay, you want to do these things." It means that you are giving a suggestion based on the prior historical data that you have collected from different clients. If that is getting enabled, then it would be good because I would not have to worry about what features I would need to add. We know that the client might be looking for these types of features. View full review »
Businessb9e8
Business Transformation Manager at a maritime company with 10,001+ employees
The stability is good. The only issues we've had with the product have been responded to pretty quickly. We've also had some infrastructure issues on our side. But on the Automation Anywhere side, it's been pretty good. View full review »
AnkitAnand
Senior Consultant at a financial services firm with 10,001+ employees
Stability-wise and from a security standpoint as well, the tool is very robust. I feel Automation Anywhere is better compared to other automation tools. View full review »
Manohar-Reddy
Service Delivery and Operations at a pharma/biotech company with 10,001+ employees
For simple processes, everything works. However, for a complex process with a lot of rules and mappings then we are finding it really difficult. We are in touch with Automation Anywhere and the partners who can develop the system and increase the speed, or deal with other limitations that we have. View full review »
Sujay Ghosh
Team Lead at Accenture
I would definitely like to see an improvement in how it handles the system resource crunch and how it takes care of the pressure. That would be really nice to see. Over the years, I have seen the solution really change. I have seen the differences that come with the subsequent releases. View full review »
reviewer1204977
RPA Developer at a insurance company with 10,001+ employees
Initial days, we struggled. When we started the automation for six weeks, the solution design was put on hold because of the system capability. But, they provided us good support and upgraded their systems, and now, it works smoothly. View full review »
VimalRaj
RPA Development Lead at Intellect Design Arena Ltd
It's obviously reliable. It has a reusable component. If you compare some of the other RPA tool, they are more difficult to explain. We need to create one solution design with a low level and high level each for everything. When it comes to Automation Anywhere, and someone has joined, they can easily understand the way of the coding. When you see the code of the structure that we do, it's really impressive and anyone can easily understand it. View full review »
RpaDevel0b28
RPA Developer at a consultancy with 1,001-5,000 employees
The stability of the solution is hit or miss. It depends on what you're using it for. Sometimes it's very stable and you'll never have issues, but for some processes it may have issues, and you have to be able to fix them and develop it properly. View full review »
Suneel Sharma
CRO at Skyzhot.com
There are good tools which are in the development stage. Recently, there was an issue of stability. We see that there has been a lot of effort from Automation Anywhere experts and R&D, where they have been trying to stabilize every version they are bringing out. There is room for improvement as Automation Anywhere works to stabilize the solution. View full review »
Ronaldo Firmo
Automation COE Manager at a mining and metals company with 10,001+ employees
The solution in general is very stable, we haven't found any problem with bots deployed to the production server. As far as development goes, object cloning is a component of the solution that seems to be unstable, as it apparently stops working for no reason. Once deployed to production, everything is very smooth. View full review »
Sachin Chitranshi
Senior Consultant at a financial services firm with 10,001+ employees
The product is not totally stable. I feel like it could be improved on in that way. It's just stable, not very stable, and that's the difference. The problem is mainly handling enterprise data. There can be connections which are not the nature you would expect. It is not from the client or the server but something else. There can be performance issues. View full review »
MohanAgrawal
IT Consultant at ITC Infotech
Stability is good. It is improving. Even with the newest version, they have improved a lot. Earlier, we used to face some blockages. Now, with the newest version launch, there will be so many new functions. Previously, there were very few functions for Excel automation. We had to put in logic for everything, like in other coding languages. Now, they have included so many functions in Excel. You can easily automate your Excel work to the function without writing a script. Hardly, a script is required. We have the option of handling exceptions. They have given us so many options to handle exceptions. If your bot crashes, you are trying to find some page, or you're trying to find some file and it is not found, we have alternatives. We can handle the exception, like coding in Java or Python. We can handle the error because we have the functionalities. Also, we can write a small code for handling all these exceptions. So, it is easy to use without any fuss. View full review »
Assistan620c
Assistant Project Manager at a tech services company with 201-500 employees
We are having some challenges when it comes to stability. Things have kept stable for three to four months at the moment, but we are still working on stabilizing the bots. We are hoping to have everything stabilized within the next few months. View full review »
Architec82e8
Architecht at a insurance company with 1,001-5,000 employees
It is quite stable. Over the last two years we've had around 50 bots and there have not been many issues with Automation Anywhere. We do have problems, but they have been logged with the portal and should be resolved in the next releases. Overall, it is quite stable. View full review »
RpaLead259a
RPA Lead at Juniper Networks
Sometimes, the ESX services will stop. We are working with IT to resolve this, as it's not our fault. Automation Anywhere is stopping the service, and during that time, the bot will be stopped. Right now, we are logging into the client machine and restarting/rebooting them, then restarting the services. As some of our processes run at night, we won't know that the service is down since our processes run 24/7. This issue is then escalated to the manager. This is the current challenge that we are facing, and we would like them to improve this. Automation with bots runs fine only if it is an attended bot. With unattended bots, the bots run only 25 to 30 percent of the time. View full review »
VigneshMunian
Consultant at Deloitte
The stability of the process has improved from version 10 to version 11. The version 11 is the current version, and that is what I am working in. So, I have seen good improvements in terms of stability, but I still want some development in terms the stability. We run these bots in multiple environments from staging to development to production. We find usually in the production environment when we run the bots for them to be stable for a week or two. After a week or two, we see some glitches here and there, though the application doesn't change much. This is one feature which I want Automation Anywhere to work on: Increasing stability. View full review »
SrManage8b39
Sr. Manager at Tata Consultancy Services
The stability of the bots is generally good. Sometimes, the applications get changed for business reasons, so we have to recapture the data that was used to develop the bot. For this reason, we do sill have some challenges. View full review »
AnilSharma1
Senior RPA Consultant at a Consumer Goods with 10,001+ employees
I didn't have any stability issues. View full review »
SubhamMahanta
Cognitive Lead at Quosphere
It is absolutely robust. Automation Anywhere as a solution, as well as our implementation, have been robust in nature with thorough testing and UAT processes being involved. Automation Anywhere can be considered as one of the most stable RPA tools in the industry, according to the perspective of the limited amount of tools that I've used. But, Automation Anywhere seems to be the most stable one. View full review »
Vinod-Kumar
RPA Developer at a financial services firm with 10,001+ employees
The stability is good. View full review »
Saurabh Soni
Manager at a financial services firm with 10,001+ employees
The latest version is very stable and reliable. I have a lot of confidence in it as we deploy this bots at the client site. I have confidence that the bot will auto login in the night and do the work. View full review »
Jayadeep Keeripunathil
IT Manager at Accenture
We started off with the 10.5 version, where we didn't find any major hiccups. Then, we upgraded to version 11.3, which we find more useful. I think version 11.3 is the way to go. As with every solution or a product, it goes through that journey. I think the RPA for Automation Anywhere is going through that journey. I can see the stability improvements from 10.3 to 10.5 to 11.3. From this conference, I could see the end-to-end governance coming into play. So, stability-wise, they are getting there. I'm not saying that it's fully stabilized. But, it's working for us, and the path is on the right track. View full review »
VpIsGlob37e5
VP IS Global Development at a manufacturing company with 1,001-5,000 employees
We've not had any problems with the platform going down. Right now, it's been very stable. View full review »
Katherine Herbel
RPA Lead at a financial services firm with 1,001-5,000 employees
We have had so many stability issues. We had quite a few issues when we upgraded from version 10.5 to 11.2. We were struggling with those issues, only to find out that version 11.2 has known problems. We should have gone straight to version 11.3. Now, we are upgrading again. We have had so many production support issues. In version 10.5, we lost the ability to run unattended bots. Our Control Room could no longer unlock our Bot Runner machines, and Zendesk could not help us. So, we spent two month babysitting every single bot that ran. Then, when we upgraded to version 11.2, we found out schedules vanish from the Control Room, which resulted in us babysitting the bots for another two months. View full review »
Rakesh Rajagopal
Automation Leader at Hexaware Technologies Limited
It has been quite good in terms of making changes. As we are working on the process, it's much easier to make changes. View full review »
SystemsAecf6
Systems Analyst at a manufacturing company with 10,001+ employees
It is not 100 percent stable. We are trying to process a flow and will receive unexpected windows. The issues is that Windows will upgrade something on the back-end and the bot will fail. This is not a development issue. It is a Windows issue from their upgrades and pop-ups. We are trying to avoid that. So, we are trying to develop an IQ Bot because of this. As of now, we haven't tried the IQ Bot, we have just installed IQ Bot and are trying to develop it. We have to train IQ Bot. View full review »
Ravi KantMahendru
Program Manager - RPA at a tech services company with 501-1,000 employees
This is what I mentioned about things that they need to improve. They are working on scalability, but I'm expecting them maybe a faster pace for the thing already in place. They need to improve the extraction and accuracy. It's a sort of a journey that we started with a few fears that may end up with a 100 or 200 fears. These are our expectations from IQ Bot. We are quite hopeful that a future release will solve this problem. View full review »
reviewer949524
Program Manager at a manufacturing company with 10,001+ employees
We’re having a problem with the maintenance. Failure reasons may vary, but a typical one is the timing difference of interacting systems. Sometimes, the interacting systems don’t respond fast enough to what the robot expects. If something is not good, it fails. We had to go through a large optimization phase where we had to find the right timing of how long the robot should wait. If you ask a person from Automation Anywhere, probably the right way to cope with this is to wait for a window to transition before moving on to next step, which you don’t want to do for every single step because that would put additional coding on our software. Therefore, that is a difficulty that we are having. When I discussed it with an Automation Anywhere representative, he said it is quite unusual having to spend so many resources on maintenance and troubleshooting. His recommendation was that they could do a code review for us, which is nice and hopefully it works. View full review »
reviewer1205004
Developer at a manufacturing company with 10,001+ employees
It depends on how you develop it predominantly. Because it's not judged just by saying that it's not stable or anything like that, it's how you develop a framework and how you do it. That's how. From my experience, we have a good number of developers. On my team's, we have around five to six members who are working on this process. We have created a framework in such a way that we don't miss anything. For the past one to one and a half years, we haven't had any post-production issues. The amount of human errors that have occurred have been reduced to around 15 to 20 per person. View full review »
Sangameshwar Biradar
Assistant Professor at Gitam
This is a stable solution and a very strong tool. View full review »
Kunal Goel
Digital Expert at a consultancy with 10,001+ employees
Automation Anywhere is one of the least stable RPA tools out of the top five RPA solutions. A lot of times you need to rely on certain features that are really unstable. Three years back 90% of our projects were on AA. Two years back it became 70% with 20% being on Blue Prism and 10% UiPath. This year onwards it's around 50% on UiPath and 50% on Automation Anywhere. The reason why we have 50% on AA is because we have a developer strain on AA. The code is not stable. You have to recode again and again. Then when you do recode, changing the code is really tough. View full review »
Deepika Bale
Specialist Quality Operations at a pharma/biotech company with 10,001+ employees
I would say the product is stable, although sometimes we have connection issues and control room issues. Some of these issues are internal. Overall, the product is fine. View full review »
Joel Samuel
Manager at Tata Consultancy Services
It is pretty stable. The error handing features are pretty good. View full review »
Baskaran Chidambaran
RPA Specialist at Olam International
The stability is up to 90 percent. It's not a meeting 100 percent because we keep on upgrading. Whenever we upgrade, we have to fine tune a few of the products because we have been interacting with some of the older applications and legacy parts. In those cases, it is somewhat failing. The application is very stable in respect to automation. I am able to automate the Terminal Emulator, along with the Linux part, of a command prompt, the web application, and even the simplest application. It has been stable. However, in few cases, it has some pitfalls and stability get reduced. View full review »
Amrit Goswami
Automation Developer at ACronotics.com
Stability depends on your skillset, and how you have written the code in terms of logic and handling errors. If you have built the code properly, in a systematic way as it requires, then it will definitely be stable. If instead you randomly do things that you needed to be done today, I don't think the stability of the bot will be very good. Stability is good now, although we have had problems in the past. For example, when we were processing very large amounts of data in Excel, Automation Anywhere failed. The volume was in the millions of rows of data. View full review »
Gagnish Relhan
ETL Analyst at a tech vendor with 10,001+ employees
Stability is a key factor. It is pretty stable. After they launch the cloud version, whether you are in my country or I'm in your country, it won't matter. You can access it anywhere. You won't need a version to download or install. Right now, I have it on my laptop, but when it is on the cloud, it will be more stable. Anybody will be able to access it. That's the beauty of it. View full review »
Sunilkumar Venugopal
RPA Solution Architect at Olam International
Whatever use case we have deployed in production, we have found nil in terms of stability issues. View full review »
Sanjeev-Singh
Software Engineer at Accenture
Stability is pretty good. If we want the code to be stable, then we have to handle it in a particular way. We have to utilize the tool in the best way. An example is if there is a web page, and it gets refreshed every time, then the odd properties will get refreshed. If it is the UI making changes, then the properties will get refreshed. So, we can utilize error handling in the best way and make use of it. Instead of failing, we can make it run, making it more robust. View full review »
MaheshPulipaka
Sr. Manager at Avenir Digital
We have worked with various tools over many years and we believe that Automation Anywhere is one of the most stable platforms. When it comes to concurrency, it provides a great platform for large organizations to go ahead and use this. I believe this platform is very stable. View full review »
SaravanaVelayudham
Global Head Training at Acronotics
As a product, it's been always very stable. The only thing that we wanted was it to be on the cloud. We saw at Imagine yesterday that now it's on cloud and will be more stable and accessible. People can start building bots in the click of a second. That's the good part. It's more stable now because it's on the cloud. View full review »
Vimalraj Nagendran
Senior Manager Middleware at Extreme Networks
So far, the stability has been pretty good. We did have some issues when our database server sort of crashed. A lot of processes went uncommitted, so we had to engage the Automation Anywhere support team. They came in to clean up the database and bring the server back up. Otherwise, we have seen pretty good stability. View full review »
TanyaMaheshwari
RPA Lead at Volvo Construction Equipment
It's a very stable product. It has been five years for me working in RPA. I started with Automation Anywhere only. I developed so many processes in different areas. If I talk about the banking sector, security is a must. It is providing all sort of securities here, like Credential Manager. Also, this tool is very stable and consistent. View full review »
SeniorIT8b1c
Senior IT Design Analyst at a retailer with 1,001-5,000 employees
We have seen some inconsistencies with stuff, environmentally. View full review »
Consulta48d2
Consultant at Ernst & Young
Stability depends on your use case and what type application you are automating. Stability is good, RPA is a emerging field, so you can't expect a lot of stability. You develop things and the maintenance is there. Stability depends on the applications being developed. E.g., if it's a Windows application, they are already stable. Doing automation is not a big thing, but doing automation with little maintenance, that is a big thing. View full review »
RamakrishnaAkella
Associate Dean Placements at KL university
This product is very stable in the market because the adoption of this product is very clear. There is no complexity. Plus, anyone can learn this tool. In India, if a tool comes along, people think that it is relevant to technical guys. However, if someone goes through RPA, a non-IT guy or IT guy (anyone) can adopt this technology, as it is easy to adapt. The unique selling proposition of this product is adaptability is good. So, this product will be the stable in the market. View full review »
Sunil Ranka
Founder at Predikly
There is room for improvement in the stability of this product. View full review »
Ayushi Bhargava
RPA Developer at Exacto Technologies
The stability of Automation Anywhere is good. I haven't had any issues when it comes to stability, so far. View full review »
Saketha Krishna
RPA Architect at Sage IT
This solution is very stable, even though it is growing in an aggressive way. View full review »
ThanigaimalaiParthasarathi
Developer at ITC Infotech
It's a very stable, reliable product. We know a lot of use cases for customers that are running successfully. It's a pretty good product and very stable. View full review »
Kumar Animesh
Senior Technical Consultant at Fujitsu India
Stability depends on the local system. It is good. But when we switch the system, when we go to Citrix or we jump to RDP, the modern stuff, it breaks sometimes. Comparing Blue Prism and Automation Anywhere, I would go for Blue Prism's stability. It is very stable. Once the coding is done, meaning all the flowcharts are designed, it will work, it will not break. But sometimes, Automation Anywhere fails. It doesn't take the values from the input at times. View full review »
Automati8812
Automation Architect at a tech services company with 10,001+ employees
I would not give stability good marks. There are a lot of negative things stability-wise. These things need to be improved, especially regarding reliability. When we have a huge end user process or need to automate a a huge volume, the failures are high. The product is more stable versus older versions. View full review »
AnshikaSingh
RPA Developer at Accenture
Stability will come down to how the code has been made up. It should definitely handle the code. If anything fails, like the website is not working, it should inform the users. So, it depends on how the code has been developed and it should be able to handle the code if any error comes along. The stability depends on the factor of the developer's coding. Otherwise, the tool is pretty stable. View full review »
SeenivasaganKannan
RPA Consultant at Intellect Design Arena Ltd
Comparatively, in previous versions, we had some issues. So, they are trying to improve the tool to be much better than the previous versions. This is an improvement that we need to achieve. Finally, we need to find accuracy and output. These should be the best and working on target. View full review »
Dhaneel Shanthpure
Founder and CEO at Digigro
There is a lot of scope for improvement in terms of stability. It is a concern, because right now we are close to 20 to 25 percent false negatives that are coming up. If we can work on standardizing the template for any automation tools, that would be key in working on the stabilizing the software. View full review »
ShubhamSinghal
AI and RPA Practice Head at In2IT Technologies
Stability-wise, it's a fine product. We haven't faced any major challenges up until now. View full review »
Automati9838
Automation Lead at a software R&D company with 10,001+ employees
When it comes to stability, there are a lot of dependencies. The bot, itself, I would say has always been good for us. The only problems that we have had are when the tools change, the bot has to be enhanced. That is something that is unavoidable. View full review »
Kaushik-Mukherjee
Project Manager at ANZ Banking Group
As far as version 10.1 is concerned, we have been using it for the last two years. It is okay. As an organization, we look forward to next version. However, being a bank, we have certain processes that we have to follow. We are happy with the version that we are using and haven't experience downtime. View full review »
Masaru Ogawa
Assistant to GM, IT & Business Transformation Division at a manufacturing company with 10,001+ employees
One of the characteristics of RPA - and it really can’t be helped - is that it is easily influenced by the application that works along with it. This is something we need to be aware of. For example, we had an occurrence where it stopped due to an error because the application it works with had been changed and there was a lack of communication with the IT department. View full review »
SeniorMa8f54
Senior Manager IT Department / Corporate IT Planning at a tech vendor with 201-500 employees
As far as the stability is concerned, some unknown errors do occur. While I am sure the Automation Anywhere is working to improve this, there is room for improvement. View full review »
Eric Dalton
Business Apps at New Jersey Resources Corporation
So far, the stability has not been great. We had a lot of migration issues before we got up and running. We will wait and see if this continues with the next version that is being installed. However, once something is up and running, the issues do not persist. View full review »
SanjeevKumar7
Senior RPA Developer at a financial services firm with 10,001+ employees
The older versions, like version 8 and 9, were not very stable. With the changes that they have brought into the picture, it's now a very good tool and much stabler. View full review »
RajatOmar
Associate Consultant at KPMG
On the basis of rating, I'll give a 90 percent to the process being stable. The remaining 10 percent is based on the change in the environment. If you change the environment from development to production or some other environment, then there are minor glitches which come into the process. But, that also can be handled a bit easier in Automation Anywhere. View full review »
ProjectMa81f
Project Manager -Learning and Development at a software R&D company with 10,001+ employees
The stability of this solution is good. I don't see any issues with the product itself, although when we were integrating, there were a few issues that have since been phased out. It is on a case-by-case basis, where we found that some things were not working smoothly. As soon as you start integrating other products, using them hand-in-hand, there are issues. Automation Anywhere was there with us to understand and resolve the issues. I had to go myself to identify and understand them, and it was a long process, but it was sorted out. View full review »
SoumyadeepPaul
Manager - Finance at Sterlite Power
As of now, we have not seen any major problems. It's quite a stable product. It's reliable also because we have seen quite good straight-through processing. View full review »
ManjunathMothilal
RPA Consultant at ITC Infotech
As for the stability of the product, we can use it in any use cases or to automate anything, like manufacturing or for the banking sector. We can automate all things. The stability is quite good. It is easy to use and user-friendly. You can automate whatever you do manually and day-to-day things work. We can automate repetitive tasks as well. We can handle it if it crashes. We handle it by logic using exception handling. I am using 11.10. I've used Automation Anywhere version 10 to its current version. There are many commands that I have used. Before, there were only so many commands, like MetaBot, where we used to have only four or five commands. Now, it is entirely different to use. In the newer version, there are third-party things, and MetaBots. It's quite easy to automate things and get all the work done in a fraction of a second. It's helpful and makes our life easy. View full review »
Shruthi Kamat
Sr Process Manager at a financial services firm with 10,001+ employees
Stability has yet to get there. There are issues with the tool such as breaking down. When we have the bots run on our local system together, we might need to restart on the second or third day. There are a few limitations, which I'm sure they'll overcome with time, but until then, we have to modify our code to withstand that drawback. View full review »
Amrutabandhu Choudhury
RPA Consultant at a tech services company with 10,001+ employees
With respect to stability, sometimes the process times out when you move to another platform, which is something that needs to be fixed. For example, if you build in Windows and then deploy in Linux then it should take the same length of time. We use this solution on a daily basis. View full review »
Asif Hussain
Senior Project Manager / RPA Architect at Royal Cyber Inc.
It is pretty stable on a day-by-day basis. It is much better than when I started working on RPA solutions three years ago. View full review »
Prabir Roy
Manager at Eli Lilly and Company
This solution is pretty stable. View full review »
Sankarlal M
Consultant at Deloitte
The version that I used (10.3) was not that stable. It easily crashed in-between processes. In later versions, they have come out with better updates with things like MetaBot. I feel that version 11 is a robust solution. View full review »
RpaDevelfc86
RPA Developer at a pharma/biotech company with 10,001+ employees
The stability is really good. We have not had any downtime. View full review »
RpaDevel9e0e
RPA Developer at a financial services firm with 201-500 employees
The stability issue in the previous version has been resolved. So, we are happy and this have improved our trust. We will be happy to build more processes. We are still near the end of migration. Two of our processes are still running on the older version. View full review »
Automati7e97
Associate Director, Healthcare Technology Solutions at a consultancy with 5,001-10,000 employees
The stability is improving. View full review »
Farid Karmadi
Site Operations Coordinator at a retailer with 5,001-10,000 employees
Our tool is a bit slow, as it's a legacy tool. Automation Anywhere is having a some issues when running back. This is one of the things that we are not happy with. We need to upgrade our systems for Automation Anywhere to work better. View full review »
Principa4a5a
Principal Analyst at a Consumer Goods with 10,001+ employees
We occasionally have a problem with stability but it may have more to do with what we don't know about the program. I think that it is generally a stable solution. When we have stability issues we check logs to identify the problems and resolve them. These are mostly performance issues. Once it is solved we don't have that stability issue any longer. View full review »
Bruno Rocha
Workforce Coordinator at a mining and metals company with 10,001+ employees
So far, the stability is not good. We are trying to improve this because we are facing a lot of instability issues. We are now getting some support from the CSM. We are hoping that he will save us from this issue. View full review »
BharaniKirubakaran
RPA Program Manager at Agility
It is a stable product. We do experience some technical issues. However, since they are in our environment, any downtime which occurs will be with our environment, not with Automation Anywhere. View full review »
Punith Venkatesh
Consultant at a tech services company with 501-1,000 employees
The stability is good. View full review »
ITDirect5fd0
IT Director at a tech services company with 1,001-5,000 employees
We are in our initial phase with a few bots live. So far, we have no major issues. Keeping our fingers crossed. View full review »
ProjectM49fa
Project Manager at a manufacturing company with 10,001+ employees
It is a stable platform with a few exceptions. Overall, it's a dependable platform which we can use for RPA. We have faced issues with the upgrade. As an organization, we can't afford to have periodic migrations. Automation Anywhere is often coming out with new releases. If it's a bug fix or a patch update, that is a good thing. However, if it is a complete switchover or an installation, that needs proper planning. Obviously, time is consumed for this. View full review »
BIManagec9cf
Business Transformation Manager at a maritime company with 10,001+ employees
We have had some issues with stability. However, we think this is as much on our end as on Automation Anywhere's side. They have been very helpful with their customer service on resolving these issues. View full review »
Rpa5a1d
Tech Lead at a tech services company with 501-1,000 employees
It is more stable now than it was three years ago. So far, I have no major concerns and am looking forward to upgrading to version 11 in Q3. View full review »
Chetankumar K
Lead Consultant at a tech services company with 501-1,000 employees
You cannot expect an ERP system or any third-party system to remain constant. You have to stay on top of those. You spend about 20 percent of your rebuilding or changing something. View full review »
Swati-Srivastava
Associate Principal at Bristlecone
I am not able to comment much in terms of stability because we have only completed a POC. View full review »
James Luxford
VP Automation at Genpact
Stability is good. I liken it to driving a Ferrari. If you drive a Ferrari down the freeway in second gear, it won't be very smooth and reliable, but if you know how to drive it properly, then you'll have a nice comfortable ride. View full review »
Solution1ddf
Solution Manager at a financial services firm with 10,001+ employees
We have seen vast improvement in version 11. We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied. View full review »
SeniorAsced7
Senior Associate, IT at a financial services firm with 201-500 employees
It is pretty stable. Once the upgrades were put in for the latest release, it has been running pretty smoothly in our environment. The key things that Automation Anywhere needs to address is the changes which are in the Microsoft environment going forward and how they are going to address not having Explorer there. View full review »
Neethushree S
QA in RPA at a pharma/biotech company with 10,001+ employees
We don't foresee any issues with the stability. The support team has given us their guarantee. View full review »
DilonDsouza
Sr Manager at a software R&D company with 10,001+ employees
Stability is great from what I hear from the users. As I'm the sales division, I get this feedback from my operations team. Even the technology support that Automation Anywhere provides is very good. At the same time, they have a lot of good B2B services at very low costs which helps in the end-to-end development, deployment, and successful implementations. View full review »
SeniorMa1140
Senior Manager at a pharma/biotech company with 10,001+ employees
The stability of this solution is good. We have had some challenges since 2017. We have had some progress and improvised the platform. Now it is stable. We are now hosted in the cloud and all of our data is available. It's reliable and secure. All of our data is retained in-house only to ensure that we are compliant. View full review »
reviewer1126875
User at a tech services company with 10,001+ employees
So far, it has been stable for the past nine months, which also included an upgrade to the client and control room. View full review »
RpaDevelb9b5
RPA Developer at a manufacturing company with 10,001+ employees
Automation Anywhere is stable right now. It is constantly improving its user experience and the tool. The stability depends on how process owners, the business, and developers use Automation Anywhere to improve the processes of the company. 80 percent of the bots do not need to be supervised. However, 20 percent need to supervised because sometimes errors occur during the run. Most of the errors that I have encountered have been because the object cloning did not capture the buttons properly. View full review »
Operatiobf07
Operations Leader at a financial services firm with 10,001+ employees
It is very stable. The stability of the solution also has to do with how good the developers are from Automation Anywhere and on the user side. So, we've seen an increase in stability, not from the tool, but from the level of the people which are working on it. As our people work with Automation Anywhere, they learn from past mistakes. They have been able to configure the bots better, which then fail less, making them more stable. View full review »
Harish Bennalli
Senior App Developer at a financial services firm with 1,001-5,000 employees
The latest version is more stable. We have mostly legacy applications. We do interact with Automation Anywhere support for patches and DLLs which are compatible with our legacy applications. Maybe after our upgrade, we can expect more stability. In couple of months, we are looking to upgrade. We have set up our environment for integrating in AWS into our architecture. We are setting this up now and planning to install Automation Anywhere 11.3 to see how it is. View full review »
Associatdd34
Associate Manager at a pharma/biotech company with 10,001+ employees
We still only have a small group working with this solution, but until now, everything is working fine. View full review »
Bvs Siva
Architect at a software R&D company with 10,001+ employees
The stability of this solution has improved. We have less than one percent downtime in a day, so it is stable. View full review »
ManagerA8e80
Manager, Administrator of Strategy Team at a software R&D company with 51-200 employees
As far as stability is concerned, it is fairly stable. However, it does stop occasionally, so there is some instability. View full review »
RpaBusin938c
RPA Business Lead at World Bank
The stability could be enhanced. View full review »
reviewer1185765
User
This solution is quite stable. We get one or two tickets in the whole year due to any downtime and that is never due to AA. View full review »
Jayaraj Pachiyappan
Senior Analyst at a software R&D company with 10,001+ employees
In terms of stability, the tool is stable. I don't see errors occurring during the production or development stages. View full review »
Payal Handiwala
Automation Architect at Moody's Corporation
Automation Anywhere has had a increased positive impact in terms of stability. Leveraging the use of this technology with other emerging technologies has had a positive impact on our company. View full review »
TusharKant
Automation Developer at Schlumberger
It is moving to a stable version right now. Version 10.5 was more stable and version 11.3 is having some glitches. But, we are moving to a newer version. Let's see what that brings to the table. View full review »
DivyenduYadav
Automation Developer at Schlumberger
Version 10.5 has been the most stable version that we have used. With version 11, we are still getting some updates, so it will take some time for version 11 to get stable. View full review »
Bhaskar R
Sr Site Operations Coordinator at a retailer with 5,001-10,000 employees
With respect to stability, we haven't had any issues from what we have heard. View full review »
Shreyas Natesh
RPA Developer at Merck KGaA
This solution is quite stable for daily activities, but it has problems with reading email and improvements need to be made. View full review »
KrithiShetty
RPA Developer at Ernst & Young
For most of the cases that we have worked on, the application has been stable. Automating applications has brought a huge change to the automations which we have carried forward. View full review »
Businessa5e1
Business Technology Analyst at a consultancy with 5,001-10,000 employees
It is quite stable. View full review »
Navinkumar Sadasivam
Quality Analyst at a software R&D company with 10,001+ employees
The stability is good. View full review »
Vikram Chitale
Process Leader Purchase to Pay at Eaton
It has been pretty stable. View full review »
AjayPatel
Consultant at a financial services firm with 10,001+ employees
This solution could be more stable because sometimes I see some bugs. View full review »
SeniorMada6d
Senior Manager Development at a tech services company with 501-1,000 employees
The stability is very good. I haven't had any issues. View full review »
Jiajan Shen
Project Management Officer at FDA
The scalability, I think will be feasible, but so far we don't have any plans to increase the bots to the large scale of the operation. View full review »
Configur7384
Configuration Specialist at a energy/utilities company with 1,001-5,000 employees
The stability is good. View full review »
ProcessI4690
Process Improvement Manager at a comms service provider with 10,001+ employees
The stability is very good. View full review »
Infrastr17d7
Infrastructure Manager at a financial services firm with 10,001+ employees
It is a complex solution to make stable. View full review »
Prabu Baskaran
RPA Specialist at a manufacturing company with 1-10 employees
The stability is good. We have not had any downtime. View full review »
DigitalP1c7d
Digital Product Coordinator at a retailer with 5,001-10,000 employees
Stability-wise, we have found that it works pretty well. At this stage, it can work around 24 hours. However, the system does malfunction. We need to have a bot ready to back up another bot and spin up the data in case of a failure. View full review »
Technicaf766
Technical Architect at a software R&D company with 10,001+ employees
The stability of this solution is good, but it still needs to improve. We are not confident with its capability to automate in every case. View full review »
Siva Gangavarapu
RPA Developer at Qualcomm Incorporated
With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases. View full review »
RpaLeadA5224
RPA Lead Architect at a manufacturing company with 10,001+ employees
Stability depends on how a company is connected to the system or program. Automation Anywhere has new features coming out every year with their interface. If we find bugs or issues, we have conversations with our customer success manager about them. View full review »
SeniorMad942
Senior Manager at Genpact - Headstrong
Out of ten, I would rate the stability at seven. Compared to other tools, like Blue Prism, which have something like sequential flow-levels. With Automation Anywhere, it's something like action levels. It took us two months to scale from pilot to the number of bots we're currently using. View full review »
Anantha Kancherla
AVP Solutions at CIGNEX Datamatics
The stability of the solution is getting better. We have had some issues with the Control Room stability, which makes it harder for us to manage the bots. This is in recent versions. View full review »
RpaDevel40d8
RPA Developer at Verizon Communications
When it comes to stability, complex bots always have issues. The stability needs improvement. View full review »
Arumugam Subramanyam
Solution Architect at a financial services firm with 10,001+ employees
It is 90 percent stable. 10 percent is due to network issues, slow performance of the application, or failed bots. These happen infrequently though. We implemented some fallback mechanisms around the network issues. View full review »
Yash Parikh
Project Manager at Nine A Business Connect
The stability of the production part is good. View full review »
Alexandre Dusseault
Technical Lead at a financial services firm with 10,001+ employees
We are running the old 10.5 version. Sometimes, we get stuck with it. View full review »
Vatsal Shah
Application Engineer at NineA business connect
This solution is stable but sometimes it doesn't work due to various issues with the environment, like your service doesn't work or your sign-in gets disconnected. View full review »
Software66cd
Software Engineering Manager at a financial services firm with 10,001+ employees
It took a couple of months to scale from our pilot to the current number of bots that we are using. The bot scaling process was painful, when you go beyond a few bots, and because we had stability issues. We had to work through the issues, and they took us a long time. View full review »
Mohan Negi
Senior Consultant at PricewaterhouseCoopers
From variable to variable, it is giving me blank code. We have seen this in the IQ Bot, but not in the main code. Sometimes, I have to restart the automation services to make them work properly. View full review »
Aishwary Nigam
Senior RPA Analyst at TATA consultancy
I would rate the stability as an eight out of 10. There is an issue with the object cloning in Excel. OCR is also not that stable. Image recognition works fine, but not all the time. View full review »
Surendra H
Head, Computer Science at Christ University
Stability is pretty good. We haven't had any issues. View full review »
RoboticPe593
Robotic Process Automation Manager at Imerys
It is very stable. View full review »
Manish Kumar
Software Engineer at a energy/utilities company with 10,001+ employees
This is a stable solution. We do see downtime, but it has more to do with the operating system and the servers. From an application perspective, the downtime is close to nil. View full review »
Vinay Sridhar
IT Team Lead at a manufacturing company with 1,001-5,000 employees
It is a stable product. We are happy with it. View full review »
ProductM6aa8
Product Manager at a university with 5,001-10,000 employees
Technica28f7
Application Lead at a financial services firm with 1,001-5,000 employees
It has been reliable. View full review »
ITDeve824d
Associate IT Developer at a healthcare company with 10,001+ employees
We have had some issues in terms of stability. It is related to certain commands and VMware, and depending on the machine that we are logging into, the bot fails. View full review »
Ajay Jeyaraman
Advisory at a financial services firm with 10,001+ employees
In the past, the solution has been unreliable. Now, it has become reliable in terms of the issues that we are seeing. Now, it is stable with no major issues. View full review »
Krishna Kishore Paraselli
Senior Architect at a comms service provider with 10,001+ employees
It needs stability improvements. Sometimes, it becomes unstable. View full review »
Vaibhav Jain
Senior Tech Advisor at Ernst & Young
The solution has been pretty stable. View full review »
Develope4ce0
Developer at a financial services firm with 5,001-10,000 employees
The stability is alright. I have had a couple of crashes and issues. Overall, it does seem pretty stable. View full review »
Juan Polania
Specialist at Bancolombia
It is pretty stable, but we have experience issues. View full review »
VpCorpFi5a75
VP Corporate Finance Systems at a financial services firm with 1,001-5,000 employees
It took us three months to scale up our first bot. View full review »
VigneshMunian
Consultant at Deloitte
This solution is not that stable. View full review »
ErpRepor9540
ERP Reporting Manager at a healthcare company with 5,001-10,000 employees
We have problems getting the bot to run in our non-production environment. It took a long time to get the bot to run in our production environment. View full review »
Develope550b
Developer at a energy/utilities company with 1,001-5,000 employees
We are not getting consistent behavior from the tool We would like to see this improved and the product more stable. View full review »
SupplyChe0e0
Supply Chain Manager at a manufacturing company with 1,001-5,000 employees
The stability is good. I haven't had any major issues. View full review »
Find out what your peers are saying about Automation Anywhere, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: November 2019.
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