We had the help of a consultant to help with the initial installation.

In the beginning, it was the Automic staff that helped to deploy the pilot application. It did not take too much. Altogether, they used about 20 to 25 consulting days. 

Our customer was able to go live within three months.

CA Technologies technical support implemented the software. They were helpful.

We handled the implementation ourselves.

It is a three week manual installation for a complete server farm. Now, we have moved to an eight hours for this installation. That is the main benefit at the moment. 

We save a lot of work on a lot of installations and have additional resources working on these manual installations. These resources can improve other things than the installation.