We did a couple of trial and errors to begin with, but with the help of the Professional Services guys, it didn't take that long. We were up and running in about two weeks' time, and started putting pieces in there.

I was not involved in the initial setup.

Getting started and working took some time. It was not easy.

There are many concepts behind it.

We have an in-house team to maintain this solution.

From my point of view, it was very straightforward.

The customer was ready and prepared. The experience from the PoC was so impressive that knew what to expect. Automic worked really well with us, and the pilot application was deployed within a couple of weeks.

I'd say it was fairly straightforward. I think the only thing we ran into that was difficult was getting people on all the different teams, the infrastructure, to agree with our choices and platform and setup. That was the hardest part.

Initial setup is definitely easy. But when it comes to growing, the system becomes a bit more complicated. You want to have that HA capability, then you have to have redundancy in terms of connecting the different nodes, and you have to test that. Sometimes nodes don't seem to talk to each other. That's a problem.

We did not have any issues with the implementation process. More or less, they did the job for us.

The initial setup is complex. Deployment varies from platform to platform, but the longest it took was up to two weeks especially when you are not sure what settings you should implement on the mainframe.

The initial setup was very complex. It was underestimated at the beginning. There is on one hand the technical aspect of the solution. On the other hand, we underestimated the organizational aspects in the company, because we also touch on processes. This was more complex in the end from a technical sense.

Initial preparation and installation took three months and was very complex. We wanted to prepare the HA and a stable environment, which would need to be ready for massive usage. Actually, we have already integrated eight applications and run over 1000 automated deployments.

The first time setup can be very complicated. It is not so easy for a non-technical customer to set up, but with time and training, it does get simpler to work with.

The initial setup was straightforward. The time it takes to deploy depends on the complexity of the deployment. An easy deployment takes one or two hours.

We have seven users using this solution in my company.