Scalability and auditability. The capability to provide visibility to the stakeholders, to management, is the biggest piece that showcases what the solution is about. Our whole approach of release automation is geared around it.

The parameters in this tool are valuable, but there are also some mistakes with the management of its parameters. This tool needs more user management for its parameter. What it has is not enough. 

I like that really complex deployments are possible with it.

It's very good. You have everything you need.

You can design your workflows for your needs. You can do so much more, it's not just an automatic installation tool. It's a real deployment tool. I can do the complete deployment with everything that is possible.

• Speed and reliability of the process.
• Self-service for developers, because they are able to deploy to development departments on their own, without needing people from operations.
• The product provides efficiency, in terms time, cost, and resources.

• The speed which it deploys, and the accuracy. 
• Gives people insight into what's happening during the deployment. 
• The metrics gathered after deployment, for example, the rate of success versus the rate of failure.
• We also notice places where we can improve.

I would say the traceability part of it. With this feature, I know which environment is running what. Which version of the binaries; that is key because then we know what to fix. 

We have saved on our time costs and have seen more quality.

What we like about the product is that it is more or less an umbrella system that allows us to integrate many different systems into our heterogeneous environment. 

The agents are one of the solution's most valuable features. I like agents for file transfers so you can transfer the files from agent to agent on the different platforms.

The event monitor is very good. You can monitor when the file is created so you can pick up the file once it's done.

The interface is good.

It can support the following:

• Very complex environments
• Very complex dependencies
• Legacy environments.

Here are the top three features:

1. Deployment workflow (WF) can be designed this way, so that it is not necessary to provide all applications (systems) artifacts of which an application consists. Presence of deployed artifacts may differ in every deployment and an Automic ARA tool is able to handle this situation and provide a final successful installation. When we were testing different ARA solutions for this use case, it was necessary to design more than one deployment WF (specific for every combination of artifact). Our goal is to design a suitable amount of workflows for every application. In an ideal case, just one complex WF will solve all requested deployments. Until now, we have been able to keep this principle, that we have only one WF for each application.
2. Ability to easily create our own Action Packs for platforms where we are deploying artifacts (a wide range of supported platforms out-of-the-box). You can read and edit out-of-the-box action packs as well. The tool is very good, configurable and customizable for specific requests of customer (specific customer environment and processes).
3. Well and clearly designed UI with a very good UX. User is able to very clearly see designed WF, WF progress during deployment, and output logs from deployment targets and platforms. All this is available inside the Automic tool. Work in the tool is intuitive. User is able to restart deployment after it was stopped because of some problem, and so on.

The most valuable feature is the ability to see which problems have been resolved from deployment. The monitoring is easy because of the colors and statuses, which are shown by colors on the report.

The IT process automation is the most valuable aspect of this solution.