Automic Workload Automation Benefits

Vinit Choudahry
Technical Consultant at a tech services company with 10,001+ employees
The solution has been here for the past ten years, there is a definite business value-add; the batch/shell scripts running in the environment can be controlled centrally, SAP Processing; Backup Jobs and many more with no or minimal interventions. In general, in any environment where there are more than 500 or 600 servers, each server will have settings and scripts doing their jobs, moving files, etc. There may be a bunch of scripts that run in a workflow. If you don't have a centralized tool for workload automation, it becomes problematic down the line because, as the environment grows, as IT grows in any organization, the number of scripts grows accordingly. If you have a centralized workload automation tool, you can completely control such jobs, or file transfers, or any job that is critical to a specific application/server. So it provides ease in handling scripts. Also, it helps with manpower. If you have server admins to take care of those scripts, you need more admins, of course. But if you have one such workload automation tool, a single person can control, monitor, and see the behavior of the scripts in the environment: How well they are running and, if they are failing, which scripts are failing. That's the business value-add that I see in having any workload automation tool, like CA Dollar Universe, which is the one we have here. View full review »
Sr Production Control Analyst at a logistics company with 10,001+ employees
We scheduled our database maintenance jobs through ASP and when we did this, we scheduled them in a certain defined way that we expected them to run. And when that was initially set up, there was no consideration for a database not being available so if the jobs tried to run when a database wasn't available, obviously they wouldn't work and an operator would have to intervene. The plan was that people would open requests to have jobs held at that time. When there were only one or two databases, that wasn't hard to maintain and people did it. When we grew to many, it became harder to do that. Then with the change in how we're doing stuff, everything happens more, servers get booted more, more changes. We use features of the product that allow us to determine if the database is available and to only allow the jobs to run when the database is available. So that saves a lot of manpower in the one group that was opening requests to hold jobs, and in the other group which had to implement the request to hold the jobs. It eliminated all that and provided a more dynamic environment for when these jobs can run, without operator intervention. That is something we started about two years ago. We fully implemented it last year and we've noticed a big savings in manpower. View full review »
Irvin Carney
DevOps Engineer at 84.51
It allows us to free up developers' time from not having to set up environments, but actually using different environments. It allows us to have accountability and traceability of changes. It also allows us to be in the mainstream with what a lot of other companies are using, so it is easy to get a transfer of skills and be able to collaborate with other people in the field, because we are using a more popular tool. View full review »
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Marc Massie
Data Operations Lead at 84.51
For me the biggest one is flexibility. It allows you to do so many things on so many different platforms. We have an Oracle shop that runs off of Oracle packages that are executed from Linux boxes. With that, whatever platform it touches, it can allow you to do so many different things. We can take the power of Linux, the power of Oracle and, inside Automic, we can just build our own little packages, and our own little toys, to go out there and do things. For instance, one that I'm working on right now is to build test data to run extracts against production data. To build smaller tables, subset tables, for the development teams on the test side. It's a little bit like building my own version of TDM. But Automic allows me to do that, and to be able to schedule it, to go out on its own and do copies of these tables, on a regularly planned schedule. It makes it very powerful. View full review »
Ruairi Brennan
IT Manager at ESB
We have about 40 million jobs and workflows go through our organization's Automic instance every year, from our Treasury functions to our SAP functions. We use it in approximately 30 to 40 applications. It is very important to us. View full review »
Christine Bauder
Assistant Director of Production Services
In 2014, we saved over 9000 hours on an annualized basis when we removed the manual updating of Run Controls. Removing manual updating also improves efficiencies, productivity, and human errors. Another example of how Automic has improved how we function is the ability to automate our abend notifications. This ability has improved our work/life balance during the weekends when we are on-call. Instead of being tasked with monitoring the system during the weekend, the abend notifications are automated to send a text to our cell phones. That enables us to go about our daily lives and only log on if something breaks. This has also enabled us to staff 24/5 instead of 24/7, saving two FTEs who would otherwise work 12-hour shifts throughout the weekend to just monitor batch. Currently, we are in the process of rebuilding our student information system jobs in Automic. The reconstructed jobs will use Automic capabilities and coding to automatically update college terms, financial aid years, census dates, etc which will fully automate our data processing. The code uses a calendar and variable tables to update the run control values as necessary depending on the date. Fully automating term changes will eliminate 90% of our ticket load and remove the manual updating of 7000 Peoplesoft run controls per year. This will also improve our customer's end experience, they will no longer be required to submit cumbersome tickets detailing run control changes. View full review »
Marcel Specht
IT Automation Specialist at Dm- Drogerie Markt
We have worked about 20 years with this product. We have migrated for 20 years from CA to Automic. It is very interesting. Now, we are back to CA, because they have taken over the Automic company. The benefits also include the automation of our processes. We have worked mostly with SAP software, and we have other things in our plans. We want to automate the distribution of servers, so clients can make a request from ServiceNow. That way, companies can order servers on the internet that we normally we would build during the process for internal use. Because developers sometimes need a very fast machine for testing, you can click in ServiceNow to request a machine after two hours, then you can have a machine to plug into. At the moment, we have tried to make this a digitalized process, although we have a problem with ServiceNow. It is easy to integrate different systems in one platform, then to automate it. You have a job, then one part of the job is going to the SAP system, and the other one is going to ServiceNow or to another system. Then, they all combine into one process. View full review »
Technical Architect at a financial services firm with 1,001-5,000 employees
It has made everybody more efficient and productive. So, it eliminates a lot of the manual workaround processes, which enables our business to get more out of its people, which is always good. View full review »
Eric Felker
Software Engineer at a media company with 10,001+ employees
We have all of our payroll being done in the platform. There are a lot of different processes that need to be taken care of, and they all need to be linked together. When you put them into a workflow, and you know that you've built logic into that workflow, and you have alerting, it's something you can step back from. You don't have to be worried about every single piece of that puzzle. If something goes wrong, you have confidence that some alerting will let you know. It streamlines, it makes things go faster, less eyes on glass. View full review »
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees
For our organization, this was a very big project. The issue of automation is a hot topic now, and that is where workload automation fits in. It provides time savings on manual tasks. For example, imagine an operator is getting a task, but it would take him three to four hours. Therefore, he is slow to even pick up this task. Now, when we automate these task, it is just one click for the user, or sometimes it is even triggered on its own. Then, this task is already solves the problem. Also, we impose some standards for backup and restore operations. We have some standard naming conventions, where previously the operator would have to restart a VM. When he did, he would have to remember about setting a specific name. Therefore, we imposed this standardization. Our three main valuable features that we have imposed through automation: * Standardization * Error-free * Time consuming. View full review »
Mohamed Elazzouzi
Production Systems Engineer at Sofrecom
We have used ONE Automation to make a platform for one of our clients using two clustered Oracle Databases and web services, with an Automation Engine. We made another platform for backup using Data Guard and two web services with two Automation Engines and one Oracle Database, so if there is a problem with the first platform, functionality can pass directly to the second platform. View full review »
Jared Kessans
Lead Systems Administrator at Great American Insurance
We have a lot of jobs that have to run, and it's easy to see what the status is. We've been using it for around 15 years now. We're very comfortable with it, that's probably the biggest thing. I've been using it for a long time, so the comfort level is there. I don't see any reason I would want to switch to anything else. It does everything we need. Actually, we're not even utilizing it to its fullest ability. We're probably a couple versions behind what the latest version is. And there are a lot of features we want to get to, to start utilizing, but it all takes time and does require the correct resources available. View full review »
Axel Lambrecht
Systems Engineer at Merck KGaA
We have seen improvements in time efficiency and cost resources, because we are mainly focused on the SAP area, and its automation in that part. We also have some other complex areas where we help the applications with their processes. Unfortunately, we do not use it in the automation of those parts in the infrastructure, like other companies have talked to here. Therefore, our company is still meant to be for SAP Scheduler, and not given the necessary management attention. It helps in the usual business, though it does not help us get in front of our competitors. View full review »
Systems Engineer at a tech services company
The company does not notice our team much, which is not so good. However, that is because we can are quick and solve problems before they happen. We monitor and see where problems might occur, so we are not noticed so much in the company, but it helps in avoiding problems. The automation helps a company to do things without manual processes. This is the definition: Without having to do so many things manually. One example that we have with a new customer is that they hosted their programs and everything themselves. The developers received calls almost every second night saying, “We have a problem,” without having on-call duty, but they did not have any on-call duty. Yet, they still received calls saying, “There's a problem.” They just had to rerun something, and it worked. Yet, every second night, they got called. With the automated solution they are now happy, because we can easily say, “If it breaks down, it might be a networking problem. Just restart three times and after about five minutes, run it, and it will be okay." Nobody gets called and everything works. The solution is easy for them now. For us, it is a small thing. It helps a lot, not only in huge business problems, but with the smaller ones. We have a much better night sleep and can develop their stuff better. View full review »
VInce Sola
Manager, Application Administration at a leisure / travel company with 1,001-5,000 employees
The speed in which data is collected form all POS terminals has changed the way our industry has started analyzing how to schedule showtimes, drive advertisements, and change concession pricing. IT is no longer a quarterly process but something that the business can change within 24 hours. View full review »
Irvin Carney
DevOps Engineer at 84.51
The abstraction - I call it the "who, what, and where" of pieces of work that need to be done in the IT world. The who: the log-in, the credentials, all those things. The where: as far as the agents and those things. Then the what: the actual worker objects themselves. Having those abstracted and separated allows us to move things from one environment to the next, and it allows consistency and testing. We can abstract those three different layers. To me, that's one of the biggest advantages of the tool. View full review »
Automic Job Developer at a insurance company with 10,001+ employees
It is easy to learn, but hard to master. If you have been working for years with this product, it is easy to understand the whole product and work with the needs that we have. Therefore, it offers a lot of things that we require. So, it is really good. Automic is perfect to work with for a lot of job loads. It is perfectly done to combine the needs that we need. Therefore, it is a good solution for our requirements. View full review »
Automation Engineer at a tech services company with 5,001-10,000 employees
One of the benefits is we have one view of our automated things. We do not have different automated silos. We have one view for our operators, which are doing things 24/7, and need just one interface, not multiple ones. View full review »
Currently, we can implement business flows versus workflows where the customer does not have the manpower to implement it. We use it with automation, getting more speed to solve business processes. It is also possible to eliminate median breaks. View full review »
Ali Imran
Head of Branchless Banking at a financial services firm with 5,001-10,000 employees
Previously, in IT Operations, this function was used to induct resources. It's a type of training platform for them to understand operations as an entry point. We used to take four to six months to train a resource. After the implementation of Automic, it hardly takes a month to develop a resource. Most of the monotonous types of jobs have been automated. We have been able to train our resources very quickly, so we can put their focus on high value things. Also, it has created a knowledge base, which has helped us to pinpoint problems. After a month, we found out that seven out of ten times, there was a specific problem. So, we fixed these issues, optimized them, and now, we have a situation where we are running with zero errors. View full review »
UC4 Administrator at a financial services firm
It is a batch application. We have a daily batch that we have to start. This application controls the batching. So, this application is essential to our company. We have a lot of places in Germany. For example, if there was someone in Munich who wants to send data to someone in Hamburg, it is very easy to do a production application safely and quickly, because we have everything in one system. We just do a file transfer. View full review »
Martin Mertens
Manager of Global Process Automation at Adidas Group
One key point for our selling is our business's dashboarding. It was something very important and we used it at the beginning very much. View full review »
Eric Gauthier
Senior System Engineer at BECU
It has helped us automate our processes. It has taken the human factor out of it, so it has improved accuracy, speed, and coordination of our batch processes. It has allowed us to have a hands-off approach to our batch processing and automate complex processes amongst different systems. View full review »
Mladen Stankovic
Systems engineer at a comms service provider with 5,001-10,000 employees
Our environment is more stable. We have less downtime and some of our operations are much faster than they were before. We have seen a positive impact on efficiency. Tasks that used to take people one or two hours are now done in minutes. In terms of whether using Automic has enabled our company to grow, it is possible. However, I have not been made aware of any examples. View full review »
Unix Administrator at a manufacturing company with 1,001-5,000 employees
The benefit of this particular solution is that we are familiar with the product already. Therefore when implementing this system, it will have a lot of the same characteristics as the old one. So it is the ease of transition made easier rather than going to a new automation system. View full review »
Alain Feyereisen
Application Operating Service Manager at a financial services firm with 201-500 employees
You gain a lot of time and effort because you can automatize many things. Repetitive tasks costs us, so we can reduce them to zero effort and minimal costs by using the product. View full review »
Adrian Northage
Automic Admin at IT Service Solutions Service Delivery
One of the uses that we decided to use it for is site switching. We have two data centers, and we have critical applications in both data centers. We site switch them twice a year just to make sure the DR is in place. It takes just an hour to move one system from A to B. It is so fast, quick, and effective. View full review »
Director at WageWorks
Cost savings, productivity, the overall quality. When we do have an issue, it's typically not the software that we're using. It's hard for me to say how it improves the way the company works, because I've only been here for about six months. I know that we've come to rely on it as a standard feature, as to how our processes are designed. View full review »
Archive And Research And Development Lead at a manufacturing company with 10,001+ employees
It's huge because I was a user in a subdivision that got bought or came into the single instance of Emerson. We brought, at the time, UC4 with us. We saw it was a value even for Emerson as a whole to have it. View full review »
Systems Analyst at a tech services company
Its benefit is time. When you have the automation going, it just runs. We have no problems with any of the automation. We have costs for an Oracle database, and it is a high cost. However, we think we can do this on a Windows database, which is cheaper. We will do this the next few years, so it will be better. We have long-time planning and forecasts. In the forecasts, we can change our workloads in the future to save us any problems. Whether it is three days or three weeks, we will regularly change our processes if that is our problem. Therefore, we can do a long time planning, if necessary. View full review »
Automation Engine Admin at a manufacturing company with 10,001+ employees
We were using UC4, which was very good. We have had some challenges within the application as it moves forward to the new features. For example, our users are used to the flatline of the UC4. When we introduced the AVI, they are not interested nor motivated to use it. There are some challenges because of the new features and the new change of interfaces. Nevertheless, we use this application to organize our jobs and to integrate the applications within the company. It is useful for report generation and backups. It is good and efficient in terms of workload. View full review »
Rolf-Peter Langer
Admin Developer And SAP Admin at a wholesaler/distributor
Our company uses it to connect different systems. That is a big feature of the system and platform. We are a small company. The system runs fine. We have no performance problems. View full review »
Matthias Wanke
Automation Engineer at Ing-Diba Ag
It enables us to build automation which is flexible in a controlled environment. We have a lot of governance and compliance requirements as a bank that we can fulfill with this product. We can fulfill them because we have an environment where everything is monitored where you have an audit trail of the product and for the executions of the development. View full review »
Enzo Fusco
Systems Engineer at Consoft Systemi
It will increase all delivery due to an impact on efficiency, in terms of time and faster resources. Time is improved because somebody does not need to tell you that they are finished for you to start. In terms of personnel, you can use less manpower resources, and this is good for the business from a cost perspective. View full review »
Senior Programmer at a manufacturing company with 1,001-5,000 employees
It is the automation. Saving time and money is the key. We automate everything. We are able to use notifications for escalation, so if there is a problem, we can find out about it quickly. View full review »
Michael K.
Systems Administrator at a financial services firm with 10,001+ employees
It works to automate business processes over all the systems. You have a central point where you can automate everything. It had a big impact on time, cost, and resources because it was the first product that we used which was supported all our platforms. The biggest impact is its central point of control. We now have one point where we can see everything: The whole workflow of a business process, if it is hanging or if it is still running. View full review »
Tomas Ferenc
ICT Consultant at a tech services company with 10,001+ employees
Customers save a lot of money when they use this product, because of things like the scheduling tool. I know several companies which are not using it. Overall, it seems more expensive, because Workload Automation can save a lot of time and human resources. It does give our customers a competitive advantage in their space. View full review »
Bartlomiej Stawecki
Consultant at Project Management.Pl
* It reduces operational costs and increases quality. * The problem handling is much easier than doing it manually. * It improves the visibility of what is going on on the system. If I have a problem, it is easy to identify, understand dependencies, and identifying the root causes than just running through scripts and searching through applications or servers. View full review »
Software Engineer at a tech services company with 201-500 employees
The FTP agent: We use it excessively, and the connection is easy to handle between our company and the outside. Up until now, we have to solve many problems from the business unit to handle the connections from SFTP. We had to shut down the FTP protocol, and we had to connect the business with external partners. View full review »
Ryan Bryers
UK CTO with 5,001-10,000 employees
It will improve how we function. It is just meeting a functional need in a maybe more agile way; it is faster. People put labels on it: Agile or DevOps. Really what they are doing with the new product is improving your transformation and making it quick. View full review »
Senior Systems Engineer at a non-tech company with 11-50 employees
It helps us manage production and provides an overview of production along with a review of past performance. The most important thing is having no downtime. We do not have any downtime for support or release changes. View full review »
Hartwig Esch
Administrator at VW Financial Services
It has improved the way my organization functions, in terms of efficiency, time, and costs. The night processing helps to have data just-in-time for the morning. It is also very important to have the possibility to create incidents or emails if there is a problem, so operations can investigate and do something. At the moment, we are only using the workload automation and the job scheduling. I think there are more possibilities to automate and connect them to the whole business process. View full review »
Erwin Antona
User at Aci
There are a lot of ways it helps us, especially on the operations side, that it doesn't require manual intervention, that's one of them. View full review »
Department Manager at a manufacturing company with 10,001+ employees
The solution is integrated across all applications and platforms in our company. We can provide everything from the very first data source to the data target in one immense code. With the automation, we are able to provide background services. It is very economical and not possible to do manually. It is part of our IT service. Without this solution, we are not competitive. View full review »
Yalin Yuksel
System Specialist at Türkiye İş Bankası
We are using Automic in a wide range of operations in our production site and our disaster recovery site. In addition, we are using it in our production site as an ITSM integration tool. View full review »
Automation helps us. It makes our lives easier. Anything that can be automated is automated. View full review »
Hesham ElSheikha
Workload Automation Expert at a financial services firm with 5,001-10,000 employees
It saves a lot of time and mistakes, because we used to do a lot of manual work. Since we added automation a little bit over a year now, it has enhanced our daily work, especially for the very repetitive tasks that we did. View full review »
Wolfgang Tappert
Consultant at a tech vendor with 201-500 employees
Reliability: You can count on it. It has saved my customers time, money, resources, and efficiency. View full review »
Christoph Meyer
Team Lead at a financial services firm
We are doing the end of day processing, as we are a bank. It is very important for us that we do not have one hour of downtime, because we are online the whole day, 24/7. It helps our efficiency because it is a batch processing tool which works without a menu. View full review »
Achim Henkman
Service Management at Siemens Industry
The product has benefited our organization. It saves time and manpower. View full review »
Norbert Bollinger
Production Services at a government with 1,001-5,000 employees
We have seen a cost improvement from it. View full review »
Supporter at a insurance company with 10,001+ employees
* The product is clear and very visual. * We receive feedback right at the moment that we need it. * We are able to control and change our processes when necessary. View full review »
Roman Rauchwarter
Systems Analyst at a tech services company with 1-10 employees
Without automation, it would be nearly impossible to do all the jobs that we are doing. View full review »
Joe Murray
IT Support at a government with 201-500 employees
Allowed us to almost fully automate our batch schedule and to provide our Operations team with a single interface for monitoring batch and automated system processes. View full review »
Find out what your peers are saying about CA (A Broadcom Company), BMC, IBM and others in Workload Automation. Updated: August 2019.
366,486 professionals have used our research since 2012.
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