Automic Workload Automation Pros and Cons

Automic Workload Automation Pros

Vinit Choudahry
Technical Consultant at a tech services company with 10,001+ employees
The most valuable feature is the one for SAP batch processing... There are certain other mid-level workload automation tools which can handle the OS level, but SAP is something which is really very critical. Automic stands out from the ordinary tools because handling SAP processes is absolutely easy with it.
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SrProduc3570
Sr Production Control Analyst at a logistics company with 10,001+ employees
It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment.
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Irvin Carney
DevOps Engineer at 84.51
The modulation of some of the things, like how the things are connected and disconnected. You have different login objects that you can quickly put to other different objects and other objects that you create, which makes transporting things very easy from one environment to the next.
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Marc Massie
Data Operations Lead at 84.51
Number one, A+, is the scripting language, and the ability to go in, and take an already robust, consistent, strong tool, and turn it into an incredibly scalable, flexible tool, that you can literally do anything you want to with.
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Ruairi Brennan
IT Manager at ESB
It works. It does not fail. If something fails, it is not Automic.
It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required.
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Christine Bauder
Assistant Director of Production Services
An important feature is the ability to modify PeopleSoft Run Controls at run-time.
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Marcel Specht
IT Automation Specialist at Dm- Drogerie Markt
The very special feature that we use is the connection to ServiceNow.
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Technica1d50
Technical Architect at a financial services firm with 1,001-5,000 employees
The ability to be able to automate more of our business processes.
The current upgrade process is straightforward. They have made the process much simpler. After we get to version 12 and any subsequent versions going forward, it should not require any downtime at all. ​
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Eric Felker
Software Engineer at a media company with 10,001+ employees
We have all of our payroll being done in the platform. There are a lot of different processes that need to be taken care of, and they all need to be linked together. When you put them into a workflow, and you know that you've built logic into that workflow, and you have alerting, it's something you can step back from. You don't have to be worried about every single piece of that puzzle. If something goes wrong, you have confidence that some alerting will let you know. It streamlines, it makes things go faster, less eyes on glass.
We can take something from crontab, something that's very nitty-gritty and low-level, and be able to put it into a nice interface, and be able to track it at every junction along the way, add alerting, interdependencies.
One of the big features that they did implement, that a lot of people, us included, were asking for for a long time, is the ability to do zero downtime upgrades. They have introduced that.
We have two nodes that are highly available. You can add new nodes if you need that. You can take a node, a total node, down and still be operating fine. It has a lot of scaling to it.
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ITSpeciac65b
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees
We automate very manual, robust tasks, which are very time consuming and not error-free.
We impose some standards for backup and restore operations.
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Automic Workload Automation Cons

Vinit Choudahry
Technical Consultant at a tech services company with 10,001+ employees
There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how these jobs are connecting from one server to another.
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SrProduc3570
Sr Production Control Analyst at a logistics company with 10,001+ employees
They need to handle cross datacenter failover. They have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex.
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Irvin Carney
DevOps Engineer at 84.51
There has to be a better way to visualize things in the application without having so many windows open.
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Find out what your peers are saying about CA (A Broadcom Company), BMC, IBM and others in Workload Automation. Updated: August 2019.
366,756 professionals have used our research since 2012.
Marc Massie
Data Operations Lead at 84.51
I would also like to see a little bit more connectivity, more, "Play nice with other toys." For instance, we have IServ as our primary tool for our service request tickets. In order for it to play nice with Automic, we had to actually create a file and put it somewhere, where Automic can see it. I would like to see more connectivity with other tools, or more compatibility with other tools.
A little less button clicking, in the navigation of the tool itself would also help. There is a lot out there, and I understand that's what keeps the tool robust. It keeps our options open, but it's a bit click-y sometimes. To get where you need to go, you have to go through 10 levels.
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Ruairi Brennan
IT Manager at ESB
It has a very complicated interface, which could be made to be more user-friendly.
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Christine Bauder
Assistant Director of Production Services
There are some scripting elements that could be added.
Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based.
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Marcel Specht
IT Automation Specialist at Dm- Drogerie Markt
The scalability is limited by the SQL in the background, and that is a problem.
ServiceNow creates problems with the Automic entry of the connector, so the stability could be a little bit better with this product.
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Technica1d50
Technical Architect at a financial services firm with 1,001-5,000 employees
In talking with other customers as well, they would like to see a few enhancements done where you can pull in outside data sources to get a cumulative view from one centralized place.​
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ITSpeciac65b
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees
There could be a better user interface for end users. They should make it more intuitive, not based on Java.
With every new version, things that would previously work, Automic breaks them. So, we have to report the new bugs. Therefore, every time when we patch the system, there is usually a new bug or a feature that was working, then it stops working.
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Mohamed Elazzouzi
Production Systems Engineer at Sofrecom
There were many bugs in the last version. For example, we could only use capital letters for searching for agent names. Also, we had a problem with ONE Automation where we couldn't use the PGA and SGA in Oracle Databases for resolving RAM because the last version didn't have this capability.
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Find out what your peers are saying about CA (A Broadcom Company), BMC, IBM and others in Workload Automation. Updated: August 2019.
366,756 professionals have used our research since 2012.
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