Automic Workload Automation Pros and Cons

Automic Workload Automation Pros

Vinit Choudahry
Technical Consultant at a tech services company with 10,001+ employees
The most valuable feature is the one for SAP batch processing... There are certain other mid-level workload automation tools which can handle the OS level, but SAP is something which is really very critical. Automic stands out from the ordinary tools because handling SAP processes is absolutely easy with it.
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SrProduc3570
Sr Production Control Analyst at a logistics company with 10,001+ employees
It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment.
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Ruairi Brennan
IT Manager at ESB
It works. It does not fail. If something fails, it is not Automic.
It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required.
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Christine Bauder
Assistant Director of Production Services
An important feature is the ability to modify PeopleSoft Run Controls at run-time.
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Marcel Specht
IT Automation Specialist at Dm- Drogerie Markt
The very special feature that we use is the connection to ServiceNow.
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ITSpeciac65b
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees
We automate very manual, robust tasks, which are very time consuming and not error-free.
We impose some standards for backup and restore operations.
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Mohamed Elazzouzi
Production Systems Engineer at Sofrecom
I have found new methods for converting scripts from Dollar U to ONE Automation. For example, I take the dynamic library from Dollar U and put it in the dynamic binary library in ONE Automation. This enables us to use Dollar U scripts in ONE Automation.
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Jared Kessans
Lead Systems Administrator at Great American Insurance
Stability has been great. My team, we call ourselves "the invisibles" because things run so well that sometimes you almost feel like you have to try to break something to actually get acknowledged.
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Axel Lambrecht
Systems Engineer at Merck KGaA
We have seen improvements in time efficiency and cost resources, because we are mainly focused on the SAP area, and its automation in that part.
We do not have to use a broad variety of agents to connect to different types of systems.
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SystemsE3ac2
Systems Engineer at a tech services company
You can create very fine, granular workflows with a lot of possibilities. It gives you the possibility to do things in many ways.
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Automic Workload Automation Cons

Vinit Choudahry
Technical Consultant at a tech services company with 10,001+ employees
There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how these jobs are connecting from one server to another.
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SrProduc3570
Sr Production Control Analyst at a logistics company with 10,001+ employees
They need to handle cross datacenter failover. They have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex.
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Ruairi Brennan
IT Manager at ESB
It has a very complicated interface, which could be made to be more user-friendly.
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Christine Bauder
Assistant Director of Production Services
There are some scripting elements that could be added.
Some of the things we don't do are mainly because we don't know how to do them. Hands-on training can be expensive, so we find other ways to work around things to forgo the hands-on training. It is also an issue because we are a Linux shop and most trainers are Windows-based.
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Marcel Specht
IT Automation Specialist at Dm- Drogerie Markt
The scalability is limited by the SQL in the background, and that is a problem.
ServiceNow creates problems with the Automic entry of the connector, so the stability could be a little bit better with this product.
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ITSpeciac65b
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees
There could be a better user interface for end users. They should make it more intuitive, not based on Java.
With every new version, things that would previously work, Automic breaks them. So, we have to report the new bugs. Therefore, every time when we patch the system, there is usually a new bug or a feature that was working, then it stops working.
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Mohamed Elazzouzi
Production Systems Engineer at Sofrecom
There were many bugs in the last version. For example, we could only use capital letters for searching for agent names. Also, we had a problem with ONE Automation where we couldn't use the PGA and SGA in Oracle Databases for resolving RAM because the last version didn't have this capability.
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Axel Lambrecht
Systems Engineer at Merck KGaA
We would like to have some features with the AWI with the founding technique, which cannot currently be delivered.
We would like some advantages, which we had with the Java UI, with the automation engine.
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SystemsE3ac2
Systems Engineer at a tech services company
I am heading up the AWI. I desperately miss the possibility to show my read-only users on the Explorer side only their folders, not all the folders.
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VInce Sola
Manager, Application Administration at a leisure / travel company with 1,001-5,000 employees
The direction in which the UI is going is concerning to me. It does not offer the security context we would need to implement future versions. While I see benefit in the Web UI, the security it would lack in separating a user's experience from an administrator's experience is an issue for us. MFA functionality is required since we're dealing with connectivity to the POS and for PCI/SOX compliance.
An area for improvement would be SQL performance. While tracing SQL traffic, we noticed a lot of commands that cause contention/locks as well as forced waits. The efficiency of the SQL could be greatly improved (in some cases by simply replacing nested Selects and using NOLOCK hints).
I should be able to grant a user access to execute a job without having to directly list every include, prompt set, output scan, script, login, etc. An inherited read for execution purposes would accomplish the same results without making the admin list every single object every time, as well as deny the user the ability to edit.
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Find out what your peers are saying about Broadcom, BMC, IBM and others in Workload Automation. Updated: February 2020.
398,259 professionals have used our research since 2012.