Automox Primary Use Case
I work for B/Net Systems. We are a managed services provider, which is outsourced IT. We have a lot of clients, mostly in the Washington, D.C., Metropolitan area. We do as much or as little of their tech work as needed. A lot of the work that we do, really the bread and butter, is what we call monthly maintenance. That is making sure that all the computers are healthy each month. This involves a lot of software patching, making sure there is free disk space, ensuring there isn't anything in the error logs, etc. Automox helps us manage the software update part. It is really great because it manages software updates for every piece of software on the computer.
As an IT company which is a managed security provider and managed services provider, we use Automox primarily for our own internal patching and policy management and, also, for reselling it to our client base. We are talking about the same product for the same solution set. We simply resell it.
We use Automox as part of one of our product offerings, our server management, where we use it for patch management.
As concerns the Atlantic.Net side, when we're selling to the marketplace, we sell mostly public cloud with dedicated hosts, or cloud VMs. We also sell hybrid cloud and private cloud, as well as co-location when that unique need arises.
Obviously, with so many servers out there, our clients are very big into compliance, examples being HIPAA, PCI, NIST, ISO certifications and the like. We need to be able to provide patch management and that's how we utilize Automox. That's what got us started looking for this back in 2017. We needed something as our in-house solution was not working very well in terms of what we wanted: visibility and up-to-date patching. At that point, we decided to explore new open source options versus what is out there for purchase.
This is how we stumbled across Automox and started using it with our clients. We never truly made this kind of functionality into a formal offering before settling on Automox. It was more on an urgent-need basis. But, once we adopted Automox, we made it a formalized offering.View full review »
We are a municipality, so we are not a traditional business. We've got it deployed throughout the city. We've got it on roughly 120 servers. We've also got about 1,400 other endpoints. So, there are roughly 1,300 computers, and those computers are also police vehicles, EMS vehicles, and fire vehicles. We are continuously monitoring them and patching them to make sure that they stay up to date and meet all the criteria for compliance. Obviously, EMS has to worry about HIPAA, and police have to worry about CJIS. So essentially, we're making sure that we stay within the guidelines of compliance.
It is web-based, so we are using the version that they're currently on.View full review »
We use Automox for patch management, software distribution, and to implement security controls. Any time we have to connect to a machine and run an automated process, we use Automox. The solution gives us complete visibility for any laptop, desktop, or server in our environment regardless of where they are located. Automox gives us the tools for writing scripts to see even more if we need to.
We use the Automox worklets to create and automate customized tasks across endpoints all the time. We love going in and using the worklets to find solutions for common day to day stuff. Sometimes it's a worklet that we run on one machine, and sometimes it's a worklet that needs to be run on every machine in the environment. We use them all the time.
One example is when we had an old antivirus that was on all our machines and we had a new antivirus that we needed to apply to the machines. So we created a worklet script that in one step removed the old antivirus. It was complicated because it had to check many buttons to guarantee that the old antivirus was removed and install the new antivirus, and then give us a report at the end that it was installed securely and effectively. So it was a complicated and long worklet, but it was very effective.View full review »
My primary use cases for Automox are for patching, configuration management, and support. Our help desk receives tickets and we use Automox to create solutions that the help desk can use in an automated fashion rather than having to manually do the work. We have created ways to help them work faster.View full review »
We are a managed service provider and we use Automox to patch our clients' systems.View full review »