Automox OverviewUNIXBusinessApplication

Automox is the #5 ranked solution in our list of top Enterprise Mobility Management (EMM) tools. It is most often compared to Microsoft Intune: Automox vs Microsoft Intune

What is Automox?

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox Buyer's Guide

Download the Automox Buyer's Guide including reviews and more. Updated: September 2021

Automox Video

Pricing Advice

What users are saying about Automox pricing:
  • "For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
  • "The product is a great value."
  • "The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
  • "We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
  • "Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
  • "There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
  • "We are on the premium licensing, which is the one that has the API capability that we use."

Filter Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Christopher Dean
President / CEO at B/Net Systems
Reseller
Top 10
Keeps ours clients up to date with patch automation

What is our primary use case?

I work for B/Net Systems. We are a managed services provider, which is outsourced IT. We have a lot of clients, mostly in the Washington, D.C., Metropolitan area. We do as much or as little of their tech work as needed. A lot of the work that we do, really the bread and butter, is what we call monthly maintenance. That is making sure that all the computers are healthy each month. This involves a lot of software patching, making sure there is free disk space, ensuring there isn't anything in the error logs, etc. Automox helps us manage the software update part. It is really great because it… more »

Pros and Cons

  • "Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
  • "When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

What other advice do I have?

Overall, we have been very happy with it. Like any new product, there are things that need to be fixed. When they fix them, the tool just gets better. So, I am very optimistic that it will only get better, and it has already been a huge help. We have been converting over as many of our clients to using it as possible. At some point, because we have to restart, we need the collaboration of the user. This is not really a problem with Automox. It is more of a human being thing. However, it exposed something that we needed to talk to our clients about. We use six or eight different tools on most…
Jeremy Loudon
Director Of Business Operations at Ihloom Cybersecurity
Real User
Top 5
A single product with which we can patch multiple operating systems

What is our primary use case?

As an IT company which is a managed security provider and managed services provider, we use Automox primarily for our own internal patching and policy management and, also, for reselling it to our client base. We are talking about the same product for the same solution set. We simply resell it.

Pros and Cons

  • "The fact that it's just one product that can patch multiple operating systems is really great."
  • "As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."

What other advice do I have?

The present size of the environment that we are managing with Automox is around 1,500 agents and we have four IT consultants who work with the product. My advice to others who have not already purchased the product or are in the process of considering its implementation or use would be to take advantage of the free trial. Automox facilitates an understanding of how to set up one's groups, the manner in which the notifications are employed, and how there are reboots referrals and patching deferrals. It enables the person to properly understand the product's capabilities and affords him the…
Learn what your peers think about Automox. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
533,638 professionals have used our research since 2012.
Brett A Haines
Vice President at Atlantic.Net, Inc.
Real User
Top 5
Paid for itself in man-hour savings and auto-patching helps with compliance

What is our primary use case?

We use Automox as part of one of our product offerings, our server management, where we use it for patch management. As concerns the Atlantic.Net side, when we're selling to the marketplace, we sell mostly public cloud with dedicated hosts, or cloud VMs. We also sell hybrid cloud and private cloud, as well as co-location when that unique need arises. Obviously, with so many servers out there, our clients are very big into compliance, examples being HIPAA, PCI, NIST, ISO certifications and the like. We need to be able to provide patch management and that's how we utilize Automox. That's what… more »

Pros and Cons

  • "The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
  • "We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

What other advice do I have?

I recently asked my team about which areas of the product have room for improvement and for the moment we don't have any complaints, something I find anomalous. When I hear that from my techs and engineers, it’s always a great thing. We're not heavy into the Worklets yet, so those may have room for improvement, as they are something new for Automox and for us. But overall, when it comes to patch management, the dashboard, ease of use, and the ease with which data is digested, have been great for us. We're not trying to push what Automox is for. We use it for patch management as its key task…
Justin Hidalgo
Senior Project Manager at a government with 51-200 employees
Real User
Top 20
Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities

What is our primary use case?

We are a municipality, so we are not a traditional business. We've got it deployed throughout the city. We've got it on roughly 120 servers. We've also got about 1,400 other endpoints. So, there are roughly 1,300 computers, and those computers are also police vehicles, EMS vehicles, and fire vehicles. We are continuously monitoring them and patching them to make sure that they stay up to date and meet all the criteria for compliance. Obviously, EMS has to worry about HIPAA, and police have to worry about CJIS. So essentially, we're making sure that we stay within the guidelines of compliance… more »

Pros and Cons

  • "They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
  • "The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

What other advice do I have?

I would advise others to just try it. The demo is free. There is no risk. They don't ask for any information. You can just install the clients on some of your endpoints, and you'll be able to see very quickly that Automox works. Given the pricing, it is just a no-brainer to go with. The biggest lesson that I have learned from using Automox is that there is actually a patch manager that works. We had started to doubt that there was anything out there. I would rate Automox a 10 out of 10. It has been a very pleasant experience.
JosephTaylor
IT Director at a healthcare company with 501-1,000 employees
Real User
Top 20
A cloud-native platform that saves me lots of time in patch automation and auditing

What is our primary use case?

We use Automox for patch management, software distribution, and to implement security controls. Any time we have to connect to a machine and run an automated process, we use Automox. The solution gives us complete visibility for any laptop, desktop, or server in our environment regardless of where they are located. Automox gives us the tools for writing scripts to see even more if we need to. We use the Automox worklets to create and automate customized tasks across endpoints all the time. We love going in and using the worklets to find solutions for common day to day stuff. Sometimes it's a… more »

Pros and Cons

  • "The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
  • "Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

What other advice do I have?

Cross-platform patch management is very important because we have a diverse environment and need the flexibility of one tool that can do everything. We automate our patching via Automox and also manage it manually. We have automation set up that runs once a month on a certain date. Then we go in and discuss elements of the business that would stop us giving certain patches to people on a certain day. So automation is in place, but we do sit down and have a hard think every month about whether the date that we're planning to roll out the patches works or if there are any changes that we need to…
JackSmith1
Security Engineer at a retailer with 501-1,000 employees
Real User
Top 10
Establishes patching policies that continuously work with minimal effort

What is our primary use case?

My primary use cases for Automox are for patching, configuration management, and support. Our help desk receives tickets and we use Automox to create solutions that the help desk can use in an automated fashion rather than having to manually do the work. We have created ways to help them work faster.

Pros and Cons

  • "Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
  • "There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

What other advice do I have?

If I've installed the solution, I do not have complete visibility, but I definitely know the endpoint is there or if it's missing patches or any configurations that I custom make. The free trial of Automox was really important in our decision to go with it so that we could know how it really works. It's one thing to read a review or have them tell you how great their product is. It's another to see it working in real-time and especially working in one environment with all the different pieces they might have that could potentially make it harder to work. The trial is important for that…
Jon Abbott
CEO at ThreatAware
Real User
Top 5
Fully cloud-based, supports multiple platforms, easy to set up, and the interface is intuitive

What is our primary use case?

We are a managed service provider and we use Automox to patch our clients' systems.

Pros and Cons

  • "It's super easy to use and we haven't found anything easier."
  • "The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

What other advice do I have?

My advice for anybody who is considering Automox is to utilize the free trial. It really doesn't take long to do it. What you can do is just install the agents on a handful of machines, then you can just put it in discovery mode. From there, it would tell you exactly what patches are missing, and you'll see the difference between what Automox is finding and how many things are missed already. Generally, whenever we do that, you see that the previous patching method is not as good. Then you can start testing out the policies a bit more and actually getting them installed. It really doesn't take…
Buyer's Guide
Download our free Automox Report and get advice and tips from experienced pros sharing their opinions.