I don't have long-term exposure to it. It is still in the test phase. So, at this time, I can't tell what it would be like in any production environment without actually having it in a production environment.

We had zero issues with Datto in terms of reliability or anything else. However, like all cloud solutions, it's not quite as snappy as something on-premise. And the output of the information is only one page at a time, so you can have 50 or 100 lines displaying, but there are 200 or 500 lines of information total. You need to go down and click to get the next page. 

I can understand this because it's a cloud solution, so you don't want to dump everything unnecessary. But at the same time, when you're starting with the product, you're wondering where all the information you're expecting under this search. You have to go down a couple of pages. A couple of things like that are just inherent to the cloud to some degree. Every software package has its little quirks that you have to learn and understand.

None at all

Its performance is fine. Its stability has been getting a little worse. Lately, I've been having machines where Datto suddenly just crashes and won't ever start again. So, I have to reinstall it, which is kind of hard and annoying, because Datto is my software to deploy other software. So, if Datto is down, I can't remote into someone's machine. I have to use other methods. 

It is probably as reliable as any other cloud-based product out there. It goes down, and it gives false alerts. They all can have those problems.

There are some issues with bugs. There are enough bugs to keep you honest.