Auvik Overview

Auvik is the #4 ranked solution in our list of top Network Troubleshooting tools. It is most often compared to LogicMonitor: Auvik vs LogicMonitor

What is Auvik?

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

Auvik Buyer's Guide

Download the Auvik Buyer's Guide including reviews and more. Updated: July 2021

Auvik Video

Pricing Advice

What users are saying about Auvik pricing:
  • "It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes."
  • "The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device."
  • "As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."
  • "Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
  • "The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price."
  • "Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge."

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Brian Rardin
IT Specialist at SES, Inc.
Real User
Top 20
TrafficInsights allows us to see interface utilization, both WAN-facing and LAN-facing, and provides historical data as well

What is our primary use case?

Our use case is to monitor and maintain not only our corporate headquarters, but all of our remote sites and embedded sites across our company. It's a SaaS application.

Pros and Cons

  • "Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related."
  • "It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot."

What other advice do I have?

My recommendation is that even if you have network experience, their product is vendor-neutral, so pay attention to the way that they do things. Even though it is specific to them, it's very easy to get used to the way that they have everything laid out. Take advantage of the training sessions and of all the meetings. Go through the certification course that they have and pay attention to the Knowledge Base. Everything that they have done shows that they actually care about what they're doing and what they like doing. They are there to help. They will bend over backward to help you. It does…
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
Real User
Top 5
Builds and updates network topology in real time, making that information immediately available

What is our primary use case?

I do internal IT for a company and I use Auvik for most of my daily tasks as they relate to firewalls, switches, and routing.

Pros and Cons

  • "One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much."
  • "The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect."
  • "The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists."

What other advice do I have?

Definitely go through the proof of concept testing. The results speak for themselves. It's a fully rounded product and everyone I know who has used it has been happy with it. When you're first deploying it, understand how you need to set up your locations. Otherwise, you're going to end up redoing work. If you're in a larger environment, you need a little bit of knowledge about where things are to be able to put stuff in the right places. If you're small, you can just drop it in and be super-happy with what it gives to you. Overall, compared to everything else out there, it's a solid 10 out of…
Learn what your peers think about Auvik. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
521,637 professionals have used our research since 2012.
Donni Ugalde
Senior I.T. Systems Engineer at a tech services company with 201-500 employees
Real User
Top 20
With real-time and historical monitoring, we know when devices are offline or if there is high utilization

What is our primary use case?

The primary use case is network monitoring.

Pros and Cons

  • "Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
  • "If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing."

What other advice do I have?

My team members aren't really using it. The other guy is kind of a junior IT guy, and I think it is still intimidating to him. My boss is a higher level engineer, but he is too busy managing to do anything technical. He just relies on me to tell him if there is anything he needs. He mostly wants the solution for the monitoring. He wants to know when a hypervisor module is failing or a hypervisor server goes down. If you don't put in the credentials, Auvik can't log in and grab those device backups. Once you put those in, then it is automated. It logs in and grabs the configurations. Although…
Jason Reid
Founder, Managing Director at AssureStor Limited
Real User
Top 20
Enables us to easily track our bandwidth usage that's going in and out of each of the data centers

What is our primary use case?

We're a cloud service provider, so we wanted a solution that would proactively be able to notify us of potential issues. We have four core cloud platforms that we provide. We wanted something that could look at both the network connectivity as well as the infrastructure and storage layers.

Pros and Cons

  • "The other element that it's helped us with is in predicting the future. And another thing that it allows us to do very easily is to track our bandwidth usage that's going in and out of each of the data centers. We've been able to use that information to trend and predict when we need to get upgrades in place. Funny enough, we have an order now where we're increasing our connectivity at one of our data centers tenfold and that's being driven because Auvik's enabled us to understand that we're rapidly approaching our threshold."
  • "It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

What other advice do I have?

My advice would be to verify that it can cover all the devices that you want it to monitor. For us, it does virtually everything that we need and the odd exception hasn't caused us any major problems. We're still able to do basic monitoring. We just can't sometimes get the level of detail that we want. Go back to the environment and make sure that you understand your network and your network devices so that you can make sure that it's going to give you the value that you want. The biggest lesson we've learned from Auvik is that we had an assumption that because it talks to the devices and…
DU
Network/Systems Admin at a tech services company with 1-10 employees
Real User
Found devices I didn't know existed and has decreased our mean time to resolution

What is our primary use case?

We really needed something for reading logs, so we can go back in time, and also something to monitor our network and our infrastructure in real-time. I use it for everything as far as monitoring in real-time goes, to see what's going on in our network, along with Kace. It's deployed on-premises, but it's using the cloud to get to you. You can use it on-premises, but we prefer the cloud.

Pros and Cons

  • "It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots."
  • "Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."

What other advice do I have?

My advice is to use their technical support. Yes, you can learn it on your own and it will help you, but don't be scared to use their technical support. Their support is top-notch. Most of them have probably forgotten more about network security than you have ever known about it. Use them. They want to help you. They have training available, so use the training. They offer it to you as part of the package. Watch the videos and do the training, but do not be scared to use their technical support. They're there to help you. For what Auvik's doing with the switches, I use it all the time. I…
Deep Singh
Head of Global Network at SIS Securitas
Real User
Top 5Leaderboard
Its network topology has reduced the number of failures in our operations

What is our primary use case?

We are a multinational company in almost 55 countries. One of the reasons why we selected Auvik was we wanted to have insights into our networks. Ultimately, we can control them at a central level. Auvik was the best fit because it has: * A cloud-based solution using a SaaS model. * Visibility into end users using tools. * Terminal auto-connect, where we can connect devices from Auvik. * Some sort of an audit. * Backup consultations in the tool, which it maintains. It has really eased our life in terms of network operations.

Pros and Cons

  • "Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
  • "They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."

What other advice do I have?

Auvik is for any networking department. If you have a very complex network or a lot of devices that need to be monitored, Auvik would be the best fit. Auvik is not for a simple environment. If you have 10 devices or 10 branch/site offices, then Auvik is not a good fit because it will become expensive. We are still in the testing phase of the TrafficInsights feature, which gives you full visibility into what is happening on your network. Also, the TrafficInsights feature will help you to say where protocols or services are consumed heavily. In the long run, it helps you to optimize your…
Rob Brun
CTO at Pierce Companies
Real User
Top 20
Started providing value right away by immediately sending out alerts

What is our primary use case?

We use Auvik to monitor two different domains and to review any trouble that might come up. It's opened our eyes to some problems that we've had on the network and now we're working to fix those.

Pros and Cons

  • "Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up."
  • "The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do."

What other advice do I have?

Everything just worked. The important thing is to set up your devices properly so that there are passwords and ports that Auvik can use so that it can get in, get the configuration, and also flag any alerts. I would rate Auvik an eight out of ten.
CR
Global IT Security Administrator at a manufacturing company with 1,001-5,000 employees
Real User
Automatically builds and updates network topology and helps us in standardizing our platforms

What is our primary use case?

We use it for visibility into remote sites. We use it to fix misconfigurations that come up, investigate network issues or network slowdowns, and alert us if devices go down. In terms of deployment, it is pretty much all cloud-based. There is an agent that you put on a server for your site.

Pros and Cons

  • "The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything."
  • "They can definitely build more alerts."

What other advice do I have?

It is definitely for larger networks, and the ease of deployment is where Auvik shines. It provides automated out-of-the-box device configuration backups, but we do not use this feature. We are also not using as many TrafficInsights features as we would like to use. We are planning to use more, but at this time, we do not utilize many TrafficInsights features. I would rate Auvik an eight out of ten.