An offsite team performs a daily infrastructure health check using Infrared360 and sends reports to the technical/management teams. This fulfills an important security requirement within our organization.

The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes.

Documentation.

The monitoring that's available through their system alerts us early on to problems, so we're able to react quickly to the problems that come.

One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment. It has user group privileges that allow you to set up security roles in the system. You can allocate permissions and actions that other users can do to maintain different MQ tasks so that you don't have to. The administrator doesn't have to do all the work. They can delegate some of the work to people to do what that they're capable of doing, without risking access to parts of the system you don't need other people in.

• We now have the possibility of getting a central perspective on all tenants.

• We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle.

• For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.

With the use of the packaged MQ explorer eclipse thick client, there was a significant amount of time spent configuring each local installation and making sure environmental settings were individually validated to provision each client's access. The use of the IR360 administrative console has removed that variable, because of the use of a common interface managed via a browser. The IR360 central security configuration management is what drives the distributed access control via a group/role matrix we've set up according to our business. As we get more granular within our estate, we are able to support the scale out to create groups/roles to support new areas as required.