Avada Software Infrared360 Reviews

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Anonymous User
Vendor
MQ Administrator at a government with 501-1,000 employees
Apr 24 2017

What is most valuable?

The product has a small footprint on our system. We don't use a lot of clients. They're very knowledgeable of MQ, which we use. It's what we use... more»

How has it helped my organization?

The monitoring that's available through their system alerts us early on to problems, so we're able to react quickly to the problems that come.

What needs improvement?

The product itself is very sound and Avada has done a great job of anticipating customer needs and keeping up with new MQ functionality.... more»

Which solutions did we use previously?

Previously, we used a different product and it was very difficult to upgrade. Originally it was called AppWatch and I think the company was MQ... more»

What other advice do I have?

Check it out. Make sure that it's right for your environment and that it'll have the features that you want. I would highly recommend it if it's... more»
BradRodgers
Real User
Middleware Admin at a financial services firm with 501-1,000 employees
Jan 26 2017

What is most valuable?

The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities.

How has it helped my organization?

One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of... more»

What needs improvement?

Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other,... more»

Which solutions did we use previously?

We used IBM Candle. We've used BMC, which was a hard-to-set-up, hard-to-manage, client-based software that’s too cumbersome to manage. It was... more»

What other advice do I have?

I would definitely use it beyond a monitoring tool. But, I would also use it to set up the systems and to get other people involved; not just a... more»
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Anonymous User
Real User
tech at a tech company with 51-200 employees
Jun 22 2017

What is most valuable?

Some of the most valuable features we use include group and role management functions. These allow us to provision... more»

How has it helped my organization?

With the use of the packaged MQ explorer eclipse thick client, there was a significant amount of time spent configuring... more»

What needs improvement?

We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we... more»

What's my experience with pricing, setup cost, and licensing?

Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our... more»

Which solutions did we use previously?

We did use, and still use, an agent-based middleware monitoring solution which feeds into a single pane of glass... more»

What other advice do I have?

Attempt your PoC with IR360 and incorporate your business to be the recipient of IR360 reporting. Reporting is 50% of... more»
Reviewer228442
Real User
Vice President at a financial services firm with 10,001+ employees
Jul 07 2017

What is most valuable?

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It... more»

How has it helped my organization?

An offsite team performs a daily infrastructure health check using Infrared360 and sends reports to the... more»

What needs improvement?

The user interface could be sexier and more ergonomic. The competing products have similar problems.

What's my experience with pricing, setup cost, and licensing?

Avada Software's licensing metric is very good because the license fees are based on the number of connections (which... more»

Which solutions did we use previously?

We previously used an agent-based tool; Infrared360 is agentless. We switched to Avada Software because of the long... more»

What other advice do I have?

This is a Swiss Army-like product that has many functions and services, but many of those, do not need to be configured... more»
Walter Kuhn
Real User
ICT Architect (part time) at a tech services company with 51-200 employees
Sep 17 2018

What is most valuable?

* Role-based access to queues, giving us more insights into problems. * Ease of use: Everything runs in a browser. Thus, it can be used by all... more»

How has it helped my organization?

* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they... more»

What needs improvement?

* We definitely need a better overview in terms of a dashboard giving us insights. It should also provide insights to our management. * We... more»

What's my experience with pricing, setup cost, and licensing?

Start small, then increase licensing later as per your demand.

Which solutions did we use previously?

Our company did not use a previous solution.
Anonymous User
Real User
CICS/MQ Systems Administrator at a financial services firm with 10,001+ employees
Dec 04 2017

What do you think of Avada Software Infrared360?

What is our primary use case?: The monitoring helps keep our organization's IBM MQ environment (including its applications) available for the business. In fact, we are able to send triggered alerts through our organization's central monitoring solution and generate the incident tickets easily with Infrared360. Infrared360 also has an easy to use MQ navigation that let's our users quickly filter objects. • How has it helped my organization?: Documentation. • What is most valuable?: The biggest thing that Infrared360 has done for us is secure our IBM MQ environments. With our previous tool, users required universal access to MQ in order even look at objects. • What do I think about the stability of the solution?: None. • What do I think about the scalability of the...

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What is Avada Software Infrared360?

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

  *Kafka coming soon 

Also known as
Infrared360
Avada Software Infrared360 customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

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