Avada Software Infrared360 Room for Improvement

it_user685326 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees

The user interface could be sexier and more ergonomic. The competing products have similar problems.

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it_user538200 - PeerSpot reviewer
IT Analyst at a financial services firm with 10,001+ employees

The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved.

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it_user11319 - PeerSpot reviewer
MQ Administrator at a government with 501-1,000 employees

The product itself is very sound and Avada has done a great job of anticipating customer needs and keeping up with new MQ functionality. However, one area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful.

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
March 2024
Find out what your peers are saying about Avada Software, Dynatrace, Nastel Technologies and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
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it_user593424 - PeerSpot reviewer
Middleware Admin at a financial services firm with 501-1,000 employees

Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools.

I don't think it's a bad thing, but that might be an area where I would probably make it a little more Windows-like, Microsoft-like. When you work with Apple or Microsoft, they have a style that you're used to and any other app you bring up follows that same kind of template. I think IR360 just used their own template.

It's not a bad thing. It's just something you get used to once you're using the tool. I think in their latest version, they have actually done a lot of that to uniformly match the operating system.

The interface just needs to keep improving to where it looks more and more like other applications. Then, when new users come in, it's not as hard for them to learn and navigate around the environment. It's easy to navigate once you understand how they set their GUI up. It would be something similar to how Windows or Excel follow a certain platform design and you know exactly how they work. If they look at installing some standard templates like other applications use, it will be easier for a brand new user to jump in there and navigate around the tool.

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WK
ICT Architect at a tech services company with 51-200 employees
  • We definitely need a better overview in terms of a dashboard giving us insights. It should also provide insights to our management. 
  • We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants.
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AN
tech at a tech company with 51-200 employees

We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place.

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
March 2024
Find out what your peers are saying about Avada Software, Dynatrace, Nastel Technologies and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
765,234 professionals have used our research since 2012.