Avaya BCM Competitors and Alternatives

The top Avaya BCM competitors are
  • 3CX
Read reviews of Avaya BCM competitors and alternatives
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Real User
Senior Network Systems Engineer at a tech services company
Aug 20 2017

What is most valuable?

The ease of deployment, scalability/flexibility of it running on Windows. The biggest aspect that I really like about... more»

How has it helped my organization?

It has allowed for more flexibility and easier deployment/operation for more of our technicians, who might not... more»

What needs improvement?

Support. They have global offices and it would really make a huge difference if they were 24/7. Just as much as it is... more»

What's my experience with pricing, setup cost, and licensing?

The pricing and especially the licensing is way simpler and easier to understand instead of the larger brands which... more»

Which other solutions did I evaluate?

Yes, we did use Cisco’s small business UC5xx line of products, up until a few years ago, then they decided to drop... more»

What other advice do I have?

Review the training material to familiarize yourself with 3CX’s interface, download and setup the free version and... more»

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