Avaya Customer Interaction Express [EOL] Reviews

• Deliver the right customer experiences consistently through your contact center, whether your customers are using web, video, social media or mobile devices.
• Enable robust video conferencing and collaboration between your customers and agents or in-house experts with Avaya One Touch Video.
• Automatically monitor, track, and classify topics, comments, and trends on social media networks. Use Avaya Social Media Manager to deliver only the actionable items to your teams.

Avaya Customer Interaction Express [EOL] was previously known as Customer Interaction Express.