The CLI syntax for this solution is different from other switches such as Cisco and Juniper, and it takes us a long time to integrate a new device and get it working properly.

We would like to see support for multi-rate features including PoE+ and SSP+. We need PoE+ because we are using the wireless access points, and SSP+ as an uplink. This might add security such as anti-spoofing and packet inspection.

We would like to see a local technical support office in Egypt. This would be a credit to Avaya because many people look for vendors who have local support.

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They could improve in supplying pricing to the VAR in a more timely manner. They could also improve upon the availability of replacement parts within the given maintenance agreement time.

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I think there is a need for more support of new generation technologies. First, many people in the surveillance market are using DOE++, that means 60 watts of power. Secondly, file deployment in VOIP. Third, more mobile and more IPSec filtering access control lists in a small box.

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1. One of the problems we found while administering the device was the lack of connecting cable compatibility. The only console cable supported is the one that comes with the device and you cannot just plug any of the standard console cable. View full review »