We have not had issues with the stability. It's pretty much always available when we need it. We're not concerned about that, whereas we do have issues with stability with other products.

Awake is pretty stable. It has come a long way. There were quite a lot of bugs initially when I had them in version 3.0. I'm on 4.11 now, so it's a lot cleaner, more intuitive, and much less buggy. I found bugs as each new release came out. I brought them to the attention of support, and they would fix them, then I'd find a different one. I can't comment now since Arista acquired them, but before Arista, the development to get something fixed was much faster.

It's very stable. We've had no issues with downtime or outages or the like.

The stability has been rock-solid with no issues. It was sized properly.

The platform was recently upgraded. The upgrade went seamlessly. I have been working with the new interface and like it. 

The stability has been rock solid. There have been updates on a regular cycle that are more featured updates. I haven't seen emergency bug fixes or notices from Awake that caused us to have to do emergency patches or pull the system down. It's been up 100% of the time, and it's just been a matter of us being aware when upgrades were scheduled. There was no downtime as a result.

We've had no outages. A couple times we've had some power outages at our facilities, but it came right back up online.

It's never gone down, so that's pretty stable.

The stability seems to be fine with no impacts to our network or any of our systems; there has been nothing I have noticed as far as stability-wise with the Awake platform. 

I run the cyber information security team for the entire organization and have oversight on the security operations center (SOC) as well.

It's extremely stable. We have only had one minor incident which had to do it with an update. But it's very stable.

It's one of the best and most stable solutions that we have. It is extremely stable. We have had zero downtime, except when they are updating the appliance, and they always call us to let us know and we give them a timeframe. The system is rock-solid and stable; the speed is also good. I'm very pleased with the appliance.

The stability has been rock solid. I haven't had an issue. I have gone through two system upgrades since October. When the system is to be updated, what is nice and somewhat different than a lot of the other appliance vendors that layer the services on top, they contact me before they push the updates out. For example, I had one of their service techs called me at about five o'clock, "Hi, it's William. Do you mind if we go ahead and perform the upgrade for you at this point in time? If that's not convenient, and you need go through a change control committee, etc. That's not a problem. We can schedule that. But if we're good to go, I can do it now for you." I like that they're high touch.

They do all the maintenance. It is an appliance, so they perform all the upgrades. From an administration standpoint, I have one person dealing with it which is limited to only setting up user IDs. That's really the only administration required in the tool.