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GR
Cloud Admin at a tech services company with 10,001+ employees
Real User
Secure, highly reliable, quick and responsive technical support

Pros and Cons

  • "The security and infrastructure management features are the most valuable ones for us."
  • "Better deployment management and visibility functionality would be helpful."

What is our primary use case?

I am a cloud engineer, and I do a lot of administrative work that involves creating new infrastructure for our applications. Whenever I create infrastructure, I have to install it on our Active Directory and then set it up. This is how it was that I started working with Azure Active Directory.

Once the infrastructure is set up, I usually proceed to create user groups and user IDs inside Active Directory. After they are created, I set up and configure them based on the requirements of the organization, including the access required for different groups and users.

How has it helped my organization?

We deal with a lot of health information that we have to keep confidential, so having the Azure cloud security policies in place, such that nothing is exposed to the outside world, is helpful for us.

What is most valuable?

The security and infrastructure management features are the most valuable ones for us.

It offers multifactor authentication for setting up development pipelines.

What needs improvement?

Better deployment management and visibility functionality would be helpful. There is a lot of room for improvement in our infrastructure, and in particular, when we create something, we have to visit a lot of websites. This makes life more difficult for us.

When we deploy new infrastructure, it begins with a lengthy approval process. For example, as an administrator, I may receive an infrastructure request from one of our developers. The developer might need access to our front-end, where all of the servers are deployed. The problem is that we don't know exactly what has been deployed within our servers, so better visibility would be helpful.

It's a closed infrastructure, and every developer gets an individualized container. We don't know exactly which features have been provided to them and it's a roundabout process to log back into Active Directory and see exactly what permissions have been assigned. It requires returning to a specific feature and looking at the specific user.

For how long have I used the solution?

I have been working with Azure Active Directory for just over three and a half years.

What do I think about the stability of the solution?

This is a highly reliable solution and we plan to continue using it.

What do I think about the scalability of the solution?

Right now, we have 5,000 users that are deployed on Azure Active Directory. Every internal user account that's been created has some sort of multifactor authentication attached to it.

Right now, there isn't a plan to increase our usage. I think we have reached our maximum capacity and if we have to add on something else, then we have to use another tenant or figure out a different way to do it.

We have a team of 15 people who deal with tickets related to this solution.

How are customer service and technical support?

We constantly have the chance to engage with Microsoft regarding Azure Active Directory. They provide full-time support, so for any issues that we face, we just create a ticket. When we have issues, we quickly get someone from the Azure support team to help us out.

Which solution did I use previously and why did I switch?

Prior to using Azure Active Directory, we had our own Active Directory. Once we started migrating our applications to Azure, we began moving away from our traditional implementation.

How was the initial setup?

The initial deployment process takes a couple of days for us, although exactly how long depends upon the type of deployment. If you have new deployments then I suggest creating an automated script that will kick it off because this will save time. If on the other hand, there is something that is already deployed and it needs to be redeployed, it doesn't take longer than a couple of hours.

It only takes one person to deploy. It is done on a ticket basis, as requested by people like our developers.

What was our ROI?

This product provides added value to the company.

What other advice do I have?

In summary, this is a good product and it has been helpful for us, but without doing the proper research, I wouldn't recommend starting with Azure Active Directory. Migrating all of your user accounts and then your resources from different domains to an Azure Active Directory is a huge task. It means that you have set up to create everything from scratch, so without doing proper research, you may run into problems.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nazim Kabiri
IT Manager at EPC Power Corp.
Real User
Top 20
Scalable and accessible cloud-based solution.

Pros and Cons

  • "It is cloud based so it is always updated,"
  • "Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be. The integration was not very seamless."

What is our primary use case?

We are using it for central management, MDM, SSO, MFA, applying policies.

What is most valuable?

In terms of the features that I have found most valuable, it is cloud based so it is always updated, that part you don't have to take care of. It is public cloud. It is actually AD as a service, so it's a kind of an infrastructure. It is more infrastructure as a service.

What needs improvement?

We had some issues with the migration of users from the local user accounts to Azure AD. It was more like a local issue and had nothing to do with the Azure AD itself. It works fine for SSO, the Single Sign On. We were not able to do the integration very easily with ADP, so that was a challenge, but later on it was resolved. We had to do a lot of things to have that on the configuration. Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be, the integration was not very seamless.

Additionally, it would be great if they added support for more applications in terms of integration for SSO. That's the only thing that I find missing for Azure AD.

For how long have I used the solution?

We have been using Azure Active Directory for the last six months. We didn't do any migration from on-premise Active Directory to Azure AD on the cloud. What we did when we were setting up the computers was to join users to Azure AD and apply some conditional policies and everything works fine. We don't have any issues. The only thing we face are some problems with some computers because they were using it locally and we had a lot of data. So when we did the migration to Azure AD, we also had to move all the user settings data, the complete user profile, to the Azure AD account, as well. That was a challenge, but I was able to use ProfWiz to move data between user profile.

What do I think about the stability of the solution?

There are not any bugs or glitches that I can recall. So far everything is working well.

What do I think about the scalability of the solution?

Scalability is one of the reasons we selected Azure Active Directory. It scales very well.

For now there are almost a hundred users using it, but we are adding more.

How are customer service and technical support?

We contacted support only one time and it was not related to SSO. We had some questions about their subscription and it was good.

Which solution did I use previously and why did I switch?

When I was working with another company, we were using on-premise Azure Active Directory. We didn't want to invest in the infrastructure to maintain it, to get the license, so it was not very cost effective for us. We had a meeting with the management and saw that Azure AD would be very cost effective, scalable, and more secure, especially in terms of SSO and MFA, which were some of our requirements. We didn't want Active Directory on premise. It was not easy to do the migration.

How was the initial setup?

The initial setup is not very difficult, especially if you start using it straight away. But if you do the migration, I think that might be a challenge. Fortunately, we started directly from Azure AD, we didn't have to do any migration from Azure AD On-premise to the cloud. It was pretty straightforward and easy. We didn't face any difficulties.

What other advice do I have?

It depends on their requirements and what they are trying to achieve. One shoe does not fit all feet, so that's why it might be different from company to company. For us, it met all our requirements. It was very scalable, which is huge, and just always available. You don't have to be very worried about maintaining your own hardware, your own infrastructure, updating the servers from time to time or caring about securing your on-premise infrastructure. Azure AD is a good solution. I am satisfied with it so far and everything works great.

On a scale of one to ten, I would give Azure Active Directory a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Azure Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
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John Gbigbi-Jackson
Cloud Systems Administrator (Servers and Storage) at University of Bath
Real User
Straightforward to set up and use, scales well, and MFA improves our security posture

Pros and Cons

  • "Conditional Access is a helpful feature because it allows us to provide better security for our users."
  • "I would like to see improvements made when it comes to viewing audit logs, sign-in logs, and resource tags."

What is our primary use case?

We use the Azure portal to create users, assign rights, build policies, etc. I'm not an administrator for that part of our system but that is basically what we use Azure AD for.

How has it helped my organization?

Conditional access has helped us to better provide more security for our users and MFA has helped us to provide more security for users who are working from home. They use their own personal devices.

Azure AD has helped us to provide security for applications that I didn't have access to.

This product has improved our overall security posture. Everybody is working from home using a VPN. We recently migrated everybody to MFA, which is required to connect using the VPN. People are now more aware of their passwords and overall, gives them better security.

Using the Self Service Password Reset functionality has helped to improve our end-user experience because they no longer have to deal with the service desk to do so. It also helps the service desk because it relieves them of the need to help users when it comes to password changes, allowing them to focus on other things.

What is most valuable?

We use all of the services that are offered by Azure AD. We use Azure AD Connect, SSPR, app registration, application proxy, and more. We use everything for different services that include conditional access, authentication methods, etc.

Conditional Access is a helpful feature because it allows us to provide better security for our users.

What needs improvement?

I would like to see improvements made when it comes to viewing audit logs, sign-in logs, and resource tags.

For how long have I used the solution?

We have been using Azure Active Directory for approximately six years.

What do I think about the stability of the solution?

In my opinion, the on-premises deployment is still king with respect to stability.

We are able to control what's happening there, unlike the cloud instances when the service is down. If Azure AD is down then it will affect the ability of our users to log in.

What do I think about the scalability of the solution?

Both Azure AD and the on-premises Active Directory solutions are scalable.

We have approximately 30,000 objects hosted in Azure AD. Usage will be increased as need be, as we have more users and we have more objects to add.

How are customer service and support?

I would rate Microsoft support and eight out of ten.

Support provides access to good resources and good backend tools that we can use to resolve issues.

Which solution did I use previously and why did I switch?

We migrated to Azure Active Directory from Windows Active Directory.

How was the initial setup?

In my previous organization, I was involved in the implementation and it was very straightforward. It was straightforward in the sense that we didn't encounter any major issues because we were already using Windows Active Directory. The only issue we had was that we had to move people in batches, and not at the same time.

Our deployment took approximately one month.

As part of the implementation strategy, we first moved our Exchange to Office 365. This was the initial migration of users from on-premises to Azure AD. The primary phase was to start using Office 365 for our email instead of Exchange.

What about the implementation team?

We migrated from our on-premises Exchange solution to Azure AD with our in-house team. There are some of us in the infrastructure team, plus my manager.

What was our ROI?

In terms of our overall Azure experience, I can see that this solution yields a return on our investment. However, it is difficult to quantify.

What's my experience with pricing, setup cost, and licensing?

The cost is billed on a per-user licensing basis.

Which other solutions did I evaluate?

We did not evaluate any other options.

What other advice do I have?

I think that overall, using Azure AD is very straightforward.

My advice for anybody who is considering Azure AD is to look at the products, understand the role of AD, and see how it works in their environment. Then, before they roll out, test it well.

The biggest lesson that I have learned from using this product is that it helps with better organization and allocation of rights and security.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VK
IT Consultant at a tech services company with 1-10 employees
Consultant
Top 20
Supports conditional access based on geolocation, reliable, and uses artificial intelligence to enhance security

Pros and Cons

  • "Conditional access is a very important feature where a specific user can be restricted such that they cannot connect to the application if they travel outside of the US."
  • "If Microsoft can give us a way to see where this product is running, from a backend perspective, then it would be great."

What is our primary use case?

We are a system implementer and this is one of the products that we provide to our clients.

We primarily use this product for identity and access management. Any of our customers using Office 365, which includes Exchange Online and SharePoint Online, are using it for authentication. Worldwide, there are a lot of use cases.

The identity check includes whether the username and password are correct, and it also supports multifactor authentication.

How has it helped my organization?

This solution is in the cloud and as soon as users log in to the Office 365 portal, or whatever application you assign to them, it will take care of the identity aspect.

What is most valuable?

The most valuable features are authentication, authorization, and identity access.

Conditional access is a very important feature where a specific user can be restricted such that they cannot connect to the application if they travel outside of the US.

Multifactor authentication is very important.

They have a velocity check, powered by artificial intelligence and machine learning, where if you have been logging in at a location in the US but suddenly you try to log in from a different country, it flags it as an unusual amount of travel in a short time and it will ask you to prove your identity. This is a security feature that assumes it is a phishing attack and is one of the important protections in the product.

What needs improvement?

The problem with this product is that we have limited control, and can't even see where it is running.  If Microsoft can give us a way to see where this product is running, from a backend perspective, then it would be great.

I would like to see Microsoft continue to add new features gradually, over time, so that we can introduce them to our customers.

For how long have I used the solution?

We have been using Azure Active Directory for more than six years.

What do I think about the stability of the solution?

The stability of this product is 100%, and we plan to continue using it.

What do I think about the scalability of the solution?

As this is a cloud-based product, you don't need to worry about scalability. Regardless of the number of users, it handles identity management.

90% of our customers are using it. From what I see, we have up to 50,000 end-users. In reality, we can have up to 400,000.

How are customer service and technical support?

We can handle most of the issues by ourselves but if not, Microsoft support is available and we just have to create a ticket.

Which solution did I use previously and why did I switch?

This is the first cloud-based identity management solution that we have used. In an on-premises deployment, we use the traditional Active Directory.

How was the initial setup?

The deployment process involves using the Azure AD Connect tool, which is very important. The only choice that needs to be made beyond this is whether you want to have single sign-on (SSO) enabled or not.

The deployment will require some basic planning. The length of time required will be a maximum of four weeks. Three staff should be sufficient, although this depends on the number of users.

What about the implementation team?

The maintenance of this solution is almost zero. The only time that something needs to be done is in the on-premises portion of a hybrid solution. The cloud aspect is maintained by Microsoft.

What was our ROI?

As this is a cloud-based solution, less maintenance is required, so the return on investment is better.

What's my experience with pricing, setup cost, and licensing?

The P1 version costs $6 per user per month. If you need the P2 version then it is an extra $3 per month.

What other advice do I have?

There are two different Premium versions of this product available, being P1 and P2. For 99% of our customers, P1 is enough. The P2 version has some advanced features required by a small number of customers.

Overall, my experience with Active Directory has been very good. When we work in the cloud, this product provides us with almost everything.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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SunilKumar12
Sr Engineer IT at Hical Technologies Pvt Ltd
Real User
Top 10
Enables us to see and analyze user activity and gives us a single point of control

Pros and Cons

  • "It also has features that help improve security posture. The most important of these features include multifactor authentication, which is very useful for connecting to the organization, especially from outside the boundaries of the organization. That is very helpful when it comes to user security."
  • "Everything should be in one package. There are so many different packages. They need to provide guidance because there are so many features and we don't know how to implement them in our organization."

What is our primary use case?

We use Azure AD for user access and control.

Our deployment is a hybrid of on-premises and cloud.

How has it helped my organization?

We can see user activity and analyze user interaction between the websites and log files. It gives us a single point of control. Overall it has helped place our security posture in a good position.

In addition, using Microsoft Endpoint Manager, new laptops can easily connect to the MDM solution, making for a very good user experience, particularly for new systems. Users just log in with their email ID and multifactor authentication. Once they are logged in, they connect automatically to the back end and that helps make the user experience for configuration very good.

What is most valuable?

Among the valuable features are MDM and Microsoft Endpoint Manager. They are very useful. Intune is built-in. And deploying to MDM has features that are very advanced. It reduces the administration work. And security-wise, it has very advanced technology.

It also has features that help improve security posture. The most important of these features include multifactor authentication, which is very useful for connecting to the organization, especially from outside the boundaries of the organization. That is very helpful when it comes to user security. And in the COVID situation, MDM is very helpful for us due to work-from-home. It enables us to very easily connect to our domain and align new systems with the end-users. That is very helpful for us.

What needs improvement?

There are some difficulties in the hybrid version, things to do with firewall security, inside the organization. They need to work on that more.

In addition, everything should be in one package. There are so many different packages. They need to provide guidance because there are so many features and we don't know how to implement them in our organization.

I'm also expecting a Windows 365 virtual desktop. I would be interested in that feature.

For how long have I used the solution?

I have been using Azure Active Directory for four years.

What do I think about the stability of the solution?

It's 100 percent stable.

What do I think about the scalability of the solution?

The scalability is unlimited.

How are customer service and technical support?

I would rate Microsoft's support at nine out of 10. It's not a 10 because in some cases they don't answer a call because they are engaged with other calls.

Which solution did I use previously and why did I switch?

We tried ManageEngine but it was not useful for us. It was not up to the requirements of our organization. Azure AD is a very flexible solution. It is used in most of the organization.

How was the initial setup?

It is very easy to configure if you are configuring a completely new cloud deployment. But with the on-premises deployment, there are some difficulties due to security issues, like credentials required.

It doesn't take more time to install AD Connect on-premises. The installation itself takes one hour and, within one to two days, we can take all the data over to it. But we then need to monitor it for at least two days to make sure everything is fine.

We have almost 400 users in our AD and we have six people involved in maintaining and administering it, including me in my role as senior IT engineer. I take care of Active Directory monitoring, as well as installation and configuration. We also handle patches and upgrades. One person takes care of the billing part.

What about the implementation team?

We set it up with the help of a consultant from KPMG and our experience with him was good.

What was our ROI?

With COVID going on, part of our ROI from using the solution is that we can view the access of all the employees who are working from home. In these circumstances, that has been a notable return on our investment. 

What's my experience with pricing, setup cost, and licensing?

The pricing, in the context of the COVID situation, is very high because the overseas aerospace industry, to which we supply products, has been hugely impacted. There are no projects coming in. 

The pricing should also be less for smaller organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AS
Sr. Cloud Engineer at a tech services company with 1,001-5,000 employees
Real User
Great out of the box authentication flows, provides minimal security leakage, and is quite stable

Pros and Cons

  • "The scalability capabilities are quite high."
  • "Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera."

What is our primary use case?

There were a couple of use cases I've dealt with. In one scenario, I had to import on-premise users to my Azure AD. We had a couple of mobile applications where we were using the authentication feature from Azure AD. 

We needed to create a new infrastructure for one of the clients and everything had to be taken care of by the Azure infrastructure. In that case, we used Azure AD for all kinds of user management tasks, as well as authentication.

How has it helped my organization?

We simply use Azure AD and everything is taken care of instantly. You need not worry about user management. Everything is taken care of by Azure AD itself. You just simply have it in your application and everything is done out-of-the-box.

What is most valuable?

Azure AD, overall, is quite good for securing your applications as well as the infrastructure. 

I like that they provide most of the authentication flows out-of-the-box, so you do not need to do anything specific to tackle any authentication flows.

Azure AD has affected our organization's security positively. In terms of the application, it's quite good. There was very minimal leakage. We had a single instance and that user was already compromised. Otherwise, it's quite good.

What needs improvement?

Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera.

For how long have I used the solution?

I've used the solution for approximately one to one-and-a-half years.

What do I think about the stability of the solution?

The stability is quite high - if we are talking about Azure AD and not Azure AD B2C.

What do I think about the scalability of the solution?

The scalability capabilities are quite high. We have somewhere around 5 million users, and it was doing quite well even with that number.

How are customer service and support?

I haven't interacted much with technical support, however, during one of the instances where we required some help, which was not related to the Azure AD, they provided us quite good support.

Which solution did I use previously and why did I switch?

I have tried one competitor, IdentityServer. It is basically an open-source solution. In terms of comparison, Azure AD is quite solid. When it comes to IdentityServer, you need to manage everything on your own. You need to host everything and you have to take care of the whole application life cycle with that identity cycle. In the case of Azure AD it's an almost managed service.

How was the initial setup?

I found the initial setup process quite straightforward.

In terms of implementation, Microsoft provides very good documentation of how to kick off Azure AD. You just need to follow those instructions and it will be done in a couple of clicks.

What's my experience with pricing, setup cost, and licensing?

They do have a tier of service that is free that supports many people. You can also purchase a license and costs can be reduced on the Microsoft side.

What other advice do I have?

My previous organization has a very close relationship with Microsoft.

I would advise users to go with Azure AD, if possible, and to try to avoid the B2C version at the moment, as quite a few good features are already in the preview. Once those preview features are done, you can go with the B2C version. 

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Matt Hudson
Enterprise Solution Architect - Security at a insurance company with 10,001+ employees
Real User
Our ability to control access to resources has vastly improved

Pros and Cons

  • "Azure Active Directory features have helped improve our security posture. The remote working has been a massive help during the pandemic."
  • "On-premise capabilities for information and identity management need improvement."

What is our primary use case?

It underpins our application authentication and security requirements for internal users.

How has it helped my organization?

During the pandemic, it helped us carry on working securely as a business.

Azure Active Directory hugely improved our organization’s security posture. The ability to control access to resources has vastly improved.

What is most valuable?

We very much like Conditional Access. We also like the risky sign-ins and Identity Protection. These features provide us the security that lets us fulfill our security requirements as a company.

Azure Active Directory features have helped improve our security posture. The remote working has been a massive help during the pandemic.

The solution has made our end user experience a lot easier and smoother.

What needs improvement?

On-premise capabilities for information and identity management need improvement but I know these are in pipeline.

For how long have I used the solution?

I have been using it for five or six years.

What do I think about the stability of the solution?

The stability has improved over the last two to three years.

What do I think about the scalability of the solution?

It has fantastic scalability. Globally, we have about 80,000 users. 

In each territory there are on average around 40 people managing the solution on the admin side. We also have SMEs for the harder tasks. Then you have people, like me, who are architects and determine approach and create designs.

How are customer service and technical support?

Microsoft Premier Support is very good. We make good use of it. 

The free support is okay.

Which solution did I use previously and why did I switch?

For mobile device management we used to have MobileIron and Blackberry. Those products have been removed in favour of Intune and Azure AD features. Other legacy security services will be removed in preference for the Azure equivalents. Strategically, Azure AD makes more sense for us. Cloud first is the strategic direction within my company.

How was the initial setup?

It is a predeployed solution, creating the links between the on-premise system and SaaS system is moderately easy.

Our deployment took a month.

For a non-complex organization, the deployment process would be a lot easier than it is for a complex organization. There are a lot of business processes that need to be determined as well as a lot of conversations. The technology side of things is the easy bit. It is the design that takes awhile.

What about the implementation team?

It was all done internally and using Microsoft Partners

What was our ROI?

We have only really bought into the solution over the last 12 months or so. We expect to see cost returns in the next 12 months.

What's my experience with pricing, setup cost, and licensing?

If you get rid of all the products providing features that Azure suite can provide, then it makes sense cost-wise.

Microsoft Premier Support is an additional cost to the standard licensing fees.

Which other solutions did I evaluate?

Azure Active Directory and its feature set under a single vendor are unique in our market.

What other advice do I have?

Compared to how it was five years ago, the solution is has really matured.

Make sure that business requirements are understood upfront and a design is in place before any services are deployed. Ensure the people deploying it understand the capabilities and implications of choices.

I would rate this solution as a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Minghao Li
Technical Manager at a non-profit with 201-500 employees
Real User
Helps provide high security and is stable and easy to install

Pros and Cons

  • "Microsoft Azure AD is easy to install and is a stable solution."
  • "There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."

What is our primary use case?

We are a small consultant company, and we help customers to build hybrid environments. We synchronize on-premises AD to Azure AD and help our customers decide which one they want to use.

In our own company, we use Office 365, so we use Activity Directory directly for authentication and authorization.

What is most valuable?

The most valuable feature is Conditional Access. As there are more and more people working from home, security is a challenge for a lot of companies. To build a general trust solution, we need Conditional Access to make sure the right people use the right device and access the right content.

In our company, we use Conditional Access with Trend to make sure that our employees can use the device from the company. We can make sure that there is higher security. We can also use Trend to set up a group policy and to set up Windows Defender as well.

Microsoft Azure AD is easy to install and is a stable solution.

What needs improvement?

There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail.

More documentation on some complete scenarios, such as best practices to integrate forests into Azure AD when a customer has several on-premises forests, would be helpful.

For how long have I used the solution?

I've been using it for four years.

What do I think about the stability of the solution?

In my experience, it has been working fine.

What do I think about the scalability of the solution?

Scalability is a pain point. There is no documentation about how Microsoft will scale Azure AD for customers. We do, however, plan to increase usage.

Which solution did I use previously and why did I switch?

We used on-premises Active Directory before using Azure Active Directory.

How was the initial setup?

The initial setup is pretty simple. Microsoft Azure AD can be deployed in one or two minutes.

If you have an Office 365 subscription, Microsoft will build Azure AD for you.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure AD has P1 or P2 licensing options, and it depends on the customer's needs. To use Conditional Access, you need to have the P1 license, and to use the PIN features, you need the P2 license. We use the P1 license as we use Conditional Access.

What other advice do I have?

It will be a very good solution if your company is already using on-premises Windows Active Directory. Microsoft has provided a useful tool called Azure AD Connect. So, you can easily sync your on-premises Active Directory to Azure Active Directory, and you can easily implement the SSO.

Overall, we are satisfied with the solution and the features provided, and on a scale from one to ten, I would rate this solution at nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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