Azure Stack Customer Service and Technical Support

MarinusHoogendijk
Managing Partner at Data Beyond
I have not been in touch with technical support myself but other people in our organization have. More or less, I think they were satisfied with the tech support services. For most users, the support experience depends on the subscription you have and on experience. We have some experience with Microsoft Stack people within our network. That makes a big difference. Because of that we hardly ever really need to use technical support services. View full review »
reviewer1255440
Pre-Sales Engineering Manager - Cloud Computing at a tech services company with 11-50 employees
I am satisfied with Microsoft customer service, they provided us with a good solution. View full review »
reviewer1256241
Systems Engineer at a energy/utilities company with 1,001-5,000 employees
I have not used technical support for this solution. However, I have found with other Microsoft products, their support is very helpful and was able to solve my problems. View full review »
Find out what your peers are saying about Azure Stack vs. VMware Software Defined Data Center and other solutions. Updated: May 2020.
420,458 professionals have used our research since 2012.
OluwaseunOnabanjo
CyberSecurity Engineer at a financial services firm with 5,001-10,000 employees
The technical support has been good so far. We have been satisfied with the level of service they've provided to us. They've always answered our questions, and, depending on the severity of the issue, they've been able to resolve things quite quickly. View full review »
Ibnu Sina
Founder at PT. Taruwara Digital Teknologi
I have not yet needed to contact technical support. View full review »
reviewer1077408
R&D Operations Manager at a manufacturing company with 1,001-5,000 employees
Technical support is very poor. When we meet Microsoft in the coming weeks to discuss expansion, we'll be speaking to them directly about this. View full review »
reviewer1247400
Software Engineer at a tech services company with 501-1,000 employees
I have not contacted the technical support. View full review »
Find out what your peers are saying about Azure Stack vs. VMware Software Defined Data Center and other solutions. Updated: May 2020.
420,458 professionals have used our research since 2012.