Straightforward and easy to set up with capability to configure notifications
Pros and Cons
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
What is our primary use case?
We primarily use the solution as an active directory and concurrently as a file server.
How has it helped my organization?
Now that we are using the solution, we get notified online when our backups are done. I don't have to go to the server itself to see if the back up has been completed. It relieves us of the tedious work of daily checking the backups. We can also align what we have already configured as well.
What is most valuable?
The most valuable aspect of the solution is that I can use several tapes. I can do backups on several drives. I can configure it to various drives on different days and I get alerts telling me when backups are done.
We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right.
What needs improvement?
The solution should do better marketing for the product. I only heard of it because a colleague at another company told me about it.
The solution needs a dashboard or some form of central control from which you can manage all backups.
The solution could use a mobile version.
The solution should offer push notifications to stakeholders rather than just emails when the backup is done. It should offer something that if X job isn't done, then Y gets a notification; basically a way of escalating notifications if something isn't getting done.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The stability of the solution is good. We haven't encountered any issues in the time we have used it.
What do I think about the scalability of the solution?
I use very small and easy configurations; I haven't really tested scalability.
How are customer service and technical support?
I haven't had any experience with technical support.
How was the initial setup?
The initial setup is very straightforward. Deployment took a few hours. It only takes one person to handle maintenance once it is set up.
What about the implementation team?
We handled the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
There's a yearly licensing cost. The costs might be around $2000 USD annually.
Which other solutions did I evaluate?
We didn't really evaluate other options. I was already using Windows Backup Exec and was having problems with it. Veeam was quite expensive. The solution was recommended by someone that was already using it, which is why we decided to implement it.
What other advice do I have?
We use the on-premises deployment model. We use BackupAssist as an add-on to the Windows Server Backup. This solution is sort-of a middle-range software between Veeam and VMware Backup Hypervisor.
My system is fairly small. I may not be using all of the features of the solution because my needs are small and limited. Currently, I'm implementing a system with two servers and clusters with 13 VMs across the two servers. It's a very good solution for smaller organizations. I'm unsure as to how it would work for larger more complex companies.
I'd rate the solution eight out of ten. It's a really simple, straightforward solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.