Barracuda Backup Pros and Cons

Barracuda Backup Pros

Consultant at a tech services company
Easy, immediate protection for data that is virtually infinitely scalable.
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Chief Executive Officer at Nettobe Group
They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us.
Most important is its ease of use. You plug it in, follow the steps, and you have your backup file.
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JK
Microsoft 365 Konsult at Canmer Data AB
The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package.
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Learn what your peers think about Barracuda Backup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,307 professionals have used our research since 2012.
VB
IT Manager at a healthcare company with 11-50 employees
Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running.
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CTO at Truenet
The most important feature in Barracuda Backup is the ability to archive the backup of emails.
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GS
Owner at Avantius Technologies
The configuration and the onboarding process are pretty good.
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NB
Director of IT at a government with 51-200 employees
Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good.
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System Admininstrator at a university with 201-500 employees
The product is easy to install and use while doing what it is expected to do.
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RT
CTO at a tech services company with 51-200 employees
The performance is good and the interface is user-friendly.
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Operations Manager at a tech services company with 11-50 employees
We perform backup drills to test the functionality, and we don't have any problems.
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Barracuda Backup Cons

Consultant at a tech services company
The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does.
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Chief Executive Officer at Nettobe Group
We cannot backup Sun Micro systems. They are not currently supported.
When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud.
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JK
Microsoft 365 Konsult at Canmer Data AB
I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much.
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Learn what your peers think about Barracuda Backup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,307 professionals have used our research since 2012.
VB
IT Manager at a healthcare company with 11-50 employees
I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.
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CTO at Truenet
I would like to see a way to increase space.
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GS
Owner at Avantius Technologies
The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler.
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NB
Director of IT at a government with 51-200 employees
The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.
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System Admininstrator at a university with 201-500 employees
Some features like CIFS are not supported that would help speed and flexibility.
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RT
CTO at a tech services company with 51-200 employees
I would like to see better integration with third-party applications.
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Operations Manager at a tech services company with 11-50 employees
I would like to see the automatic backup of critical applications to the cloud.
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Learn what your peers think about Barracuda Backup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,307 professionals have used our research since 2012.