Barracuda Backup Reviews

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Rashid Alsalmi
Reseller
Consultant at a tech services company
Jun 19 2019

What is most valuable?

One of the most valuable things about this solution is that it's easy to manage. We're selling multiple Barracuda products and all of them can be managed through one… more»

How has it helped my organization?

The backup has provided solutions that are very helpful to all clients. For example, we have customers who have multiple branches who used to backup things on premises. It… more»

What needs improvement?

We look forward to their upcoming release of a hybrid on the cloud. Apart from that, there is nothing needed. Another thing is that some customers want to backup… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is great and the functionality is amazing. Barracuda holds space on the Amazon cloud which makes it highly efficient. There's no problem with storage. The… more»

If you previously used a different solution, which one did you use and why did you switch?

We resell, so we do sell some other competing backup systems to meet specific needs. We resell full disaster recovery solutions, for example. I can't offer Barracuda in… more»

What other advice do I have?

I would rate this product a nine out of ten because giving it a ten is an admission of perfection. I can't do that. I don't believe they are perfect yet. I love it, I… more»

Which other solutions did I evaluate?

There are other providers for the same type of service, but Barracuda has a good reputation. Sometimes we just upsell to people who already have Barracuda Email Secure… more»
Real User
Systems Engineer at a university with 201-500 employees
Sep 18 2017

What is most valuable?

The superior support from Barracuda in setting up, using, and helping with issues for the product.

How has it helped my organization?

It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform. Also, it provides us with cloud replication at a reasonable cost.

What needs improvement?

The web interface needs to contain a more up-to-date view of the hardware. It is slow in showing real time data. Barracuda says they are working on a completely new web interface to fix this.

What other advice do I have?

Call them and let them do a live presentation for you. They will give you access to an online demo version to play with.
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Tim Lillis
Real User
Sr. System Engineer at a non-tech company with 501-1,000 employees
Sep 18 2017

What is most valuable?

Ease of use. Of all the backup products we have used, this by far is the simplest to install and use.

How has it helped my organization?

We are able to give more control to lower level techs, because it is not over engineered and too complex to hand control over without training.

What needs improvement?

Speed of backups. Compared to Avamar and Data Domain (our other systems), the backup speed is slow.

What other advice do I have?

If you need a backup system in place and running quickly, get this product. Just realize the backups might take longer than the much more expensive counterparts in the market.
Real User
Operations Manager at a tech services company with 11-50 employees
Nov 11 2018

What do you think of Barracuda Backup?

What is our primary use case?

My primary use case is for full-system backup.

What is most valuable?

I find the most valuable feature is the reliability of the solution. It is doing the job perfectly adequately for us.

What needs improvement?

I find that there always seems to be some reason to cause the backup to fail. We really need it to achieve a consistency in terms of successful backups.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We are still trying to get confident with daily usage of the solution. It is not always stable.

What do I think about the scalability of the solution?

The scalability of the product is fine.

How is customer service and technical support?

I did not have any direct…

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Barracuda Backup Questions

Barracuda Backup Projects By Members

What is Barracuda Backup?

Barracuda Backup is designed from the ground up for the cloud-integrated systems. It gives you the flexibility to easily back up data wherever it resides - on premises or in the cloud - and to replicate the data to our secure cloud or to a private location of your choice. Simple to configure and manage, and totally automated.

Barracuda Backup customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

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