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Barracuda CloudGen Firewall OverviewUNIXBusinessApplication

Barracuda CloudGen Firewall is the #2 ranked solution in our list of top IoT Security tools. It is most often compared to Fortinet FortiGate: Barracuda CloudGen Firewall vs Fortinet FortiGate

What is Barracuda CloudGen Firewall?

Barracuda's Cloud Generation Firewalls redefine the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, and helps organizations transform their business.

Barracuda CloudGen Firewall is also known as Barracuda NextGen Firewall, Barracuda CloudGen Firewalls.

Buyer's Guide

Download the Firewalls Buyer's Guide including reviews and more. Updated: October 2021

Barracuda CloudGen Firewall Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia

Barracuda CloudGen Firewall Video

Pricing Advice

What users are saying about Barracuda CloudGen Firewall pricing:
  • "The solution costs more than 800 Euros to purchase an F18, which is an entry model, and then another 500 Euros for instant replacement, and 500 Euros for energized updates. The total package would be around 1,900 Euros for five years license and all updates for an entry model."
  • "The 600 series is about USD $10,000 a year and the 80 is USD $400 a year."
  • "Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees."

Barracuda CloudGen Firewall Reviews

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KL
CEO at a tech services company with 11-50 employees
Real User
Top 20
Good SIEM and a dynamic VPN with good scalability

Pros and Cons

  • "Their GPS possibilities and the security that it has, especially the SD-WAN functionality, is very good."
  • "If you have another brand of VPN where you have to put an SSL VPN between two devices, Barracuda doesn't support that at a certain point. You can't actually build the VPN between Barracuda and a different device of a different brand."

What is our primary use case?

We primarily use the solution specifically for the security of our environments.

What is most valuable?

The is SIEM is very valuable for us. 

The dynamic VPN is great.

Their GPS possibilities and the security that it has, especially the SD-WAN functionality, is very good.

What needs improvement?

There is always room for improvement on the solution. 

Their client VPN is not always working that well, so on computers specifically that could be something to change.

It is pretty expensive, but I think all of the solutions are, so it's something that's expected.

There are some bugs that are in the program. Occasionally when there are updates, there's a bug or two that you might find that cause issues. There was a major issue for a while, and I don't know if it's fixed yet with a third-party VPN provider.

If you have another brand of VPN where you have to put an SSL VPN between two devices, Barracuda doesn't support that at a certain point. You can't actually build the VPN between Barracuda and a different device of a different brand.

For how long have I used the solution?

I've been dealing with the solution for five years.

What do I think about the stability of the solution?

The stability of the solution isn't ideal. There are bugs and issues with updates occasionally.

What do I think about the scalability of the solution?

The scalability of the solution is excellent. You can really scale and copy content and update and deploy centrally.

How are customer service and technical support?

We've contacted technical support a lot. They used to have really, really good technical support. Lately, however, it's a bit less impressive than before. I've heard this from my technicians. It used to be a lot better.

How was the initial setup?

The initial setup is straightforward, however, much like every firewall, there's a lot that can go wrong. You need some decent knowledge of the product. It is complex for somebody who is starting with it and has never used it before. However, it's fairly easy to manage via the control center. It's a pretty easy firewall to work with.

What's my experience with pricing, setup cost, and licensing?

The solution costs more than 800 Euros to purchase an F18, which is an entry model, and then another 500 Euros for instant replacement, and 500 Euros for energized updates. The total package would be around 1,900 Euros for a five-year license and all updates for an entry model.

What other advice do I have?

We are a Barracuda partner.

We have firewalls in all of our data centers and have a total of around 200 firewalls.

I would advise others that it's really a good product for SD-WAN, and for security. I would advise them to consider other products as well. Companies should certainly consider it for security features. For us, it's probably more of an SD-WAN product to really set up good connections between sites, but not a really in-depth security product per se. If a company needs more security, they should look at and compare different products that may really focus more on the security aspect. The solution has far fewer features than Sophos, for example, which is more security-driven.

I'd rate the solution eight out of ten because it offers SD-WAN functionality and an easy zero-touch deployment. If you have a lot of sites and you need to connect them to each other, it's a really good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Ron_Ogan
Consultant at IEEE
Consultant
Top 20
Good for both small businesses and massive companies but it needs to improve update features

Pros and Cons

  • "Scalability is good; the company wants to be able to handle large customers."
  • "If you experience an attack it can take a very long time to find a solution."

What is our primary use case?

Our primary use case is protecting companies from hackers. Everyone is vulnerable and it's a challenge to protect everything. 

What needs improvement?

Improvement should focus on fixing vulnerabilities. One of the issues with firewalls is that they don't dynamically update. If you experience an attack it can take a very long time to find a solution. It's the same issue with the Microsoft operating system which has all kinds of vulnerabilities and they put patches on to fix them. Firewalls are similar. 

It would be great to see a sharing of information but this is unlikely to happen. Everything in the industry is proprietary. It's similar to Dell computers, everything is proprietary and Barracuda is the same. They want to protect what they're doing with the firewall and so they don't want you to know how they work. For the user, there are tech people like network managers and security managers who won't share information about their vulnerabilities so you'll never know what's wrong. You know enough to use the product but not enough to enable you to solve the real security issues. 

At some point, they'll probably need to develop frequency hopping to make hacking more difficult. 

What do I think about the scalability of the solution?

Scalability is always good because the company wants to be able to handle large customers. They can deal with both small businesses and massive companies. The ones I've worked for had thousands of computers. There are people still running Windows XP and Windows 10 and then you've got Mac users and cell phone connections. Scalability is there but it's a lot of work.

How are customer service and technical support?

Technical support is quite poor, similar to Cisco. Technical staff are usually people that they've hired who are generally inexperienced. 

How was the initial setup?

Initial setup is very complex and the firewalls can sometimes be unpredictable. A lot of this is connected to encryption. Every bit of encryption slows things down but if it's too light there's not enough protection. 

What other advice do I have?

All the firewall companies such as Fortinet tend to go after certain markets. All the highly regulated industries such as banking and security exchanges have to follow a lot of rules. Firewalls can't provide them with all their specific needs. A lot of our time is spent trying to fix their problems. Our problem is that they all run different operating systems so it's difficult for them to do a good job at protection.

In another area, the more variation in equipment creates more issues. If you had a thousand computers, all identical and doing the same job, you wouldn't have as much trouble as you do when there are a thousand computers with 500 variations all doing different things; document control, engineering, facilities management and the most difficult to deal with is material management. 

I would rate this product a five out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Randy Millsop
System Administrator at a healthcare company with 1,001-5,000 employees
Real User
Top 20Leaderboard
Identity fire walling and application control features enable us to allow access with malware protection

Pros and Cons

  • "Good identity fire walling, malware protection and application control features."
  • "The analytics are weak."

What is our primary use case?

Our primary use case is the need for a VPN site to site connectivity across 30 or more sites. We employ the URL filtering, antivirus protection, malware, advanced threat protection, application control and identity fire walling. We're a customer of Barracuda and I'm a system administrator. 

What is most valuable?

I like the identity fire walling, malware protection and application control features. Those features provide us with the ability to give individuals or groups of users specific application access with the confidence that you have malware protection.

What needs improvement?

The solution could be improved with visibility into the traffic about what's happening at a given time. I think the analytics are weak and although it appears to be doing its job, it's difficult to know exactly what it's doing. 

I would like to see complete, real time and historical playback of all traffic and the amount of bandwidth utilized by each network.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the scalability of the solution?

It's scalable but it's worthwhile scaling up physically before you need it. It means you basically have to overestimate the size of the appliance you're going to need. There isn't any trade up as you go kind of plan. If you think you're going to need more horsepower, you need to plan for that in advance so you're buying up more than you'll end up using. 

I would rate this solution an eight out of 10. 

How are customer service and technical support?

I think the technical support is very good, I haven't had any problems with them. 

How was the initial setup?

The initial setup was a little complicated and it required an implementation strategy. You need to plan your VPNs and fail-over capabilities, the method or the order in which you build in your additional network settings is very critical. If you don't do it in the right order, nothing works and you have to restart the box which nobody wants to do. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost varies according to the size of the box. The 600 series is about $USD 10,000 a year and the 80 is $400 a year. There's a big difference.

What other advice do I have?

If you're going to need advanced visibility into new areas, then you should plan on purchasing a third party product to be able to capture everything and you will then need to build that cost in. If you don't do that, you're just not going to have that visibility.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Kyle Souza
Data Wizard at P n P Oil and Gas Solutions
Real User
Top 20Leaderboard
Good blocking, logging, traffic monitoring, and VPN capabilities

Pros and Cons

  • "Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable."
  • "The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program."

What is our primary use case?

It is used to secure our local area network and provide VPN access for outside connections. We have its latest version.

What is most valuable?

Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable. 

What needs improvement?

The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program.

For how long have I used the solution?

We got it around the end of 2018. So, it has been about two and a half years.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

Its scalability is great. Currently, we have about 20 users. The model that we have handles up to 3,000 users. So, we won't have to scale it soon. As we get new employees, we will scale it up, but at this time, we don't have any big plans.

How are customer service and technical support?

I have called their tech support a lot. They are great.

Which solution did I use previously and why did I switch?

We had a SonicWall Firewall in place before this.

How was the initial setup?

Its initial setup was of middle complexity for me. Some parts of it were really straightforward, but there were a couple of complex things. Most of it was straightforward, but the complex things were pretty complex.

What about the implementation team?

We did it in-house, and we also had the company's tech support for a couple of items, but most of it was done without tech support on hand. It took two days for everything.

In terms of maintenance, I manage it myself, but it is not something that has to be managed every day.

What's my experience with pricing, setup cost, and licensing?

Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees.

What other advice do I have?

I would advise others to make sure that they understand their network before trying to set it up. They should understand what they want the firewall to do and make sure that they know what needs to get through the firewall.

I would rate Barracuda CloudGen Firewall an eight out of ten. I am very happy with this solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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WM
Consulting Engineer at IV4
Reseller
Top 5Leaderboard
Ability to manage multiple firewalls across multiple entities is a key advantage

Pros and Cons

  • "Ability to manage multiple firewalls."
  • "Command line could be more user friendly."

What is our primary use case?

Our company installs and maintains solutions, mainly firewalls, for clients. We are resellers and I'm a consulting engineer. 

What is most valuable?

I like the use of the dashboard or the control panel to be able to manage multiple firewalls in either one entity or across multiples. The solution is fairly easy to configure.

What needs improvement?

I think the command line could be improved. In Cisco, Palo Alto and Juniper, the command line is a little more friendly. Everything I do is command line, I don't use a GUI interface. So you get used to using commands in the command line that have better command line tools.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The stability is great, I haven't had any issues. 

What do I think about the scalability of the solution?

Scalability is good - there are many different models and you can pretty much go from small shop to giant ISP.

How are customer service and technical support?

I've used the technical support and they do a great job. 

Which solution did I use previously and why did I switch?

I'm using a variety of solutions so my comparison would be with Cisco which I've been using for 15 years. I like their control panel very much and prefer it to the Barracuda control panel when it comes to managing multiple devices. 

How was the initial setup?

Implementation is usually straightforward. 

What other advice do I have?

It's worth getting somebody who knows the solution to install it. Each of the firewall solutions has its own little quirks, but there's not a big difference between all of the upper level solutions - Barracuda, Juniper, Palo Alto, Cisco - they're all very similar and all do roughly the same thing. We generally recommend Barracuda to our clients. 

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Mohd Fauzan Rahim
Senior Network Engineer at a tech vendor with 11-50 employees
Consultant
Top 20
Stable, easy to scale, and the support is good

Pros and Cons

  • "What I like best about this product are the support and the features."
  • "The interface should be more user-friendly and it should be easier to configure."

What is our primary use case?

We use barracuda firewall as edge router connecting to our ISP modem. we turn on firewall with IP, port, applications, web filtering. We also use its VPN site-to-site and client to site. 

What is most valuable?

What I like best about this product are the support and the features.

What needs improvement?

The interface should be more user-friendly and it should be easier to configure. Its configuration are divided per module/service. You will have Firewall service, VPN module and others service. Each services are under 1 server tree. You have to configure at different tabs to make it functions which I found easy to get confused. There are no wizard for guided configuration. You have to depend on their manual at barrcuda campus. Fortunately the manual is quite comprehensive.

The inclusion of a load-balancing capability in the future would be helpful.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for about a year.

What do I think about the stability of the solution?

This is a stable firewall solution.

What do I think about the scalability of the solution?

This product is easy to scale.

How are customer service and technical support?

The support is okay but the response time is quite long.

Which solution did I use previously and why did I switch?

cisco, out of support and pricing

How was the initial setup?

The initial setup is difficult and the deployment took a few days.

What other advice do I have?

My advice for anybody who is considering this solution is to do a proof of concept first, to make sure that it meets the requirements.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
MB
IT Director at a retailer with 51-200 employees
Real User
Top 20
Stable, User-friendly, and comparably-priced

What is our primary use case?

Barracuda is our main firewall solution in our headquarters.

What is most valuable?

The interface is very user-friendly and it is quite easy to use.

What needs improvement?

Technical support could be more reliable and more professional. I would like to see better support for switching between internet devices.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for more than three years.

What do I think about the stability of the solution?

The stability is okay and we haven't had any issues.

How are customer service and technical support?

Technical support used to be at a very high level but it is now a bit less so. Regardless, the support is still quite efficient compared to other companies. It depends…

What is our primary use case?

Barracuda is our main firewall solution in our headquarters.

What is most valuable?

The interface is very user-friendly and it is quite easy to use.

What needs improvement?

Technical support could be more reliable and more professional.

I would like to see better support for switching between internet devices.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for more than three years.

What do I think about the stability of the solution?

The stability is okay and we haven't had any issues.

How are customer service and technical support?

Technical support used to be at a very high level but it is now a bit less so. Regardless, the support is still quite efficient compared to other companies. It depends on who picks up the phone and who takes the task. There are times where the quality is poor and others where all of our questions are answered in a few minutes and it feels good.

This past November, we extended our support for an additional three years.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is comparable with similar products of similar quality.

What other advice do I have?

My advice for anybody who is implementing this solution is to first discuss the environment and task with the Barracuda engineers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MS
Head of Technology and Operations at a tech services company with 11-50 employees
Consultant
Leaderboard
Superb support, great stability, and valuable SD-WAN feature

What is our primary use case?

We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

What is most valuable?

Its stability and SD-WAN features are the most valuable.

What needs improvement?

The administration UI could be better. It should also have better application detection policies.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

It is superb. They are really good, and the support is above the industry standard.

How was the initial setup?

It has a medium difficulty level. The…

What is our primary use case?

We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

What is most valuable?

Its stability and SD-WAN features are the most valuable.

What needs improvement?

The administration UI could be better. It should also have better application detection policies.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

It is superb. They are really good, and the support is above the industry standard.

How was the initial setup?

It has a medium difficulty level. The deployment duration depends on the specific needs of the client.

What about the implementation team?

We are an integrator, so we are deploying these machines for customers. We have four people for its deployment.

What other advice do I have?

I would recommend this solution. We plan to continue using it. 

I would rate Barracuda CloudGen Firewall a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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