Barracuda Email Security Gateway Pros and Cons

Barracuda Email Security Gateway Pros

Ajai Jayakumar
Solution Architect at a tech services company with 501-1,000 employees
It is an excellent, intelligent solution that provides maximum security from email attacks.
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Fredric Robinson
Founder CEO at Waterdog Computer Works
Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam.
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reviewer8769
Technology and Information Systems Manager at a construction company with 501-1,000 employees
With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release.
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Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,246 professionals have used our research since 2012.
RainerAlbrecht
General Manager at Gemakom
The link protection and anti-phishing features are great.
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Barracuda677
Network Specialist at a K-12 educational company or school with 1,001-5,000 employees
This solution has helped to significantly reduce the amount of junk email that we receive.
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SYED AMIN
Senior Systems Administrator - Microsoft & LINUX at TCS Private Limited
This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users.
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reviewer1227972
Deputy Manager IT Operations (Senior System Administrator) at a transportation company with 1,001-5,000 employees
The performance is good.
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Tanzir Ahmed
Network Manager with 1-10 employees
Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine.
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Manjil Bhetwal
Presales Engineer at Dristi Tech Pvt.ltd
The security protection is the best and it's GUI is user-friendly.
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Barracuda Email Security Gateway Cons

Ajai Jayakumar
Solution Architect at a tech services company with 501-1,000 employees
The technical support is not available globally 24/7 and this is the biggest problem with the product.
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Fredric Robinson
Founder CEO at Waterdog Computer Works
The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not.
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reviewer8769
Technology and Information Systems Manager at a construction company with 501-1,000 employees
There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth.
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Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,246 professionals have used our research since 2012.
RainerAlbrecht
General Manager at Gemakom
False positives have given us issues.
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Barracuda677
Network Specialist at a K-12 educational company or school with 1,001-5,000 employees
The reports are standard, and it would be nice to be able to customize them.
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SYED AMIN
Senior Systems Administrator - Microsoft & LINUX at TCS Private Limited
Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates.
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reviewer1227972
Deputy Manager IT Operations (Senior System Administrator) at a transportation company with 1,001-5,000 employees
The reporting can be improved.
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Tanzir Ahmed
Network Manager with 1-10 employees
We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it.
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Manjil Bhetwal
Presales Engineer at Dristi Tech Pvt.ltd
We would like to have a local support center in India so that they are operating in the same time zone and speak the same language.
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Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
438,246 professionals have used our research since 2012.