The product deployment was straightforward. There was no problem deploying the product initially, but this was four or five years back. The technology-enhanced detection and other facilities with competitors like Cisco and other OEMS are far more advanced. Barracuda needs to update.

The solution's initial setup was simple and super fast. It's straightforward to deploy and manage.

Barracuda Web Security Gateway is a premise device, so I am definitely involved in the deployments. The deployments are relatively straightforward. The devices are quite easy to get online. It just takes a bit of time to tweak all your specific rules to your organization. Just one person is required for deployment.

The solution’s initial setup is easy.

The initial setup is complex. The Active Directory Agent is not stable, with the service occasionally refusing to start. It would be a big help if the dashboard were to provide an alert when there is a lack of connectivity. 

The initial setup was straight forward, and it took us very little time to do so, and we minimized the downtime needed for the setup. It has a basic GUI that we could easily find our way around and there are a number of setup wizards and prompts that assist you when beginning the setup. The great thing was that we could do our setup and configurations while the appliance was in demo mode. This meant that if it took us a long time to setup and configure, the license would only be activated when we had completed the setup and everything is running smoothly. This way we were not paying for the license when the device is non-functional.

I inherited it without any documentation as to how it was set up, so that could be part of the problem.