I rate Barracuda Web Security and Filtering a six out of ten.

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The solution is worth the investment. We have been using Barracuda since 2009. Its cost is perfect, and it releases constant updates for services.

Also, its technical team provides immediate and top-tier support for customers using multiple Barracuda products. They reply within 20 minutes in case of queries.

I suggest requesting an extended demo to prove its value. They provide an extended trial and technical assistance multiple times during the trial period. This way, you can run the product in the background, know the process, and build the reports for the management team. So, you have the necessary justification to move forward.

Overall, I rate the solution an eight out of ten.

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On a scale from one to ten, I would give Barracuda Web Security Gateway an eight.

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We are actually looking to migrate to a different solution. The one major pain point I have with Barracuda is basic clear around renewal. We typically bind a three-year term. Their price increases are quite substantial and far beyond what competitors ask.

Overall, I would rate the Barracuda solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

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I would recommend Barracuda Web Security and Filtering to other users because of its security and stability. Barracuda support used to be very good, but now Barracuda support is not so good.

Overall, I rate Barracuda Web Security and Filtering a seven out of ten.

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I use the solution both in my customers' and my company. 

There are over 500 people using it in my customers' company. 

The solution allows us to resolve nearly all of our web feature-related issues. 

I rate Barracuda Web Security Gateway as a nine-and-a-half out of ten. 

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The technology keeps changing and there are newer products coming out all the time, it’s very difficult to stay at the top for a long time.

I would recommend that you get a POC and test it. This was the best way for us to answer all the unsure questions that we had. I would definitely look at the features of other solutions when comparing, we found that some other solutions have more features but we didn't need to use those features and the cost of those solutions were more expensive due to the extra features so if you not going to use them why pay for them? Make sure you test, and compare apples with apples.

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The overall performance of the product is great. It's just the fact that we can't get the existing solution over to a new platform. The day-to-day operation is pretty easy, being able to whitelist, blacklist, etc. There is just this one sticking point.

We ultimately may go with a newer variation or a cloud-based version of Barracuda, but right now we have an on-prem. That's our sticking point: Part of the team wants to keep it on-prem, and part of the team wants to put it in the cloud.

I would rate Barracuda at seven out of 10, again because support, after the fact, was not able to migrate their product over to a new platform.

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I would recommend this product to others as it has been serving its purpose in our environment and we never had any major issues with it. View full review »