BetterCloud Reviews

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IT/Systems Manager at a recruiting/HR firm with 201-500 employees
Aug 20 2017

What do you think of BetterCloud?

Valuable Features The ability to quickly and easily perform bulk tasks within Google. • Improvements to My Organization Google Admin only allows you to modify a single user and is lacking some critical administrative functionality. BetterCloud solves both of these issues. • Room for Improvement Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products. • Use of Solution More than three years. • Stability Issues Very rarely. • Scalability Issues None. • Customer Service and Technical Support Good. Although they are only based in the US, which is a slight inconvenience. • Previous Solutions We purchased BetterCloud as soon as we moved to Google and realised its own...

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What is BetterCloud?

For two years, BetterCloud has undergone a ground-up reconstruction to build a platform that is purpose-built for IT management in the age of the SaaS-Powered Workplace.

Today, we are announcing our new unified SaaS management platform and integrations with our technology partners: G Suite, Slack, Dropbox, and Zendesk–with more to come in early 2017.

The new BetterCloud is built on the core principles of unified SaaS management and gives IT the ability to:

  • Centralize information and merge SaaS accounts to create comprehensive user profiles. This gives IT an unprecedented view, far beyond identity, to show each user’s apps, permissions, groups, files, and more.
  • Streamline user lifecycle management by creating customizable, cross-app workflows that trigger based on changes in BetterCloud or external systems, such as the Google Admin Console, Active Directory, or SSO solutions.
  • Manage privileged access and user roles across applications, ensuring users and your IT team have access to what they need and nothing more.
  • Create actionable alerts for policy violations, inactive user accounts and more–all of which are fixable with a single click or the creation of a repeatable and automated workflow.
  • Evaluate risks by auditing shared documents, apps, usage patterns, files, and more to identify and remediate security issues.
BetterCloud customers

Buzzfeed, FleetPride, Fig and Olive, Essence, Design Within Reach

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