BeyondTrust Privileged Remote Access Stability

Sean Rall - PeerSpot reviewer
Lead Developer at a computer software company with 11-50 employees

It is very stable. In the three years that I have been administering this solution, I have never had downtime on the box because of BeyondTrust.

Once you have it up and running, it hums along on its own little thing.

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SteveJenovai - PeerSpot reviewer
Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix

I've been running it for three and a half years. It has, by and large, been without issue. That's a pretty powerful statement. I wish I could say that about everything that I monitor.

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Lance Jones - PeerSpot reviewer
Information Technology Operations Manager at a educational organization with 5,001-10,000 employees

It doesn't go down. The only time it goes down is whenever I tell it to go down. When I need to do some updates, it requires scheduling and taking it down, but the updates are user-friendly. It is time-consuming, and I can't schedule it. The way it is set up currently, I'm not able to just say, "Hey, do this at this time," and know that it is going to get done. I have to actually be involved with it. I am not sure if it is because of our setup or BeyondTrust. I haven't had enough training to know for sure if that's possible or not.

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Buyer's Guide
BeyondTrust Privileged Remote Access
April 2024
Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
KL
Sr Cyber Security Manager at Honeywell International Inc.

The stability is not good. It has been taking over a year to get our platform. BeyondTrust hasn't been able to figure out what's wrong or why. We have been notified just recently, as of Friday, of two additional bugs in PRA. I don't consider this tool stable if there are bugs.

I have an internal team who manages all maintenance, batching, and fixing.

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Aaron Margerum - PeerSpot reviewer
Systems Engineer at NRC

It is highly stable. It is almost set-it-and-forget-it. You don't have to constantly check on it and make sure it is working. It just works. When it breaks, you definitely know that something is wrong. Currently, it is showing that it has been up for 18 days, which could be because we had a power cut, but usually, it is up for months with no issue.

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Nicholas Shange - PeerSpot reviewer
Senior Specialist: Security Solutions at Altron

It's a stable product. Based on the demos and interaction with it, it was stable.


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Chase Cole - PeerSpot reviewer
Sr. Systems Administrator at Rayburn Country Electric Cooperative, Inc.

The physical appliances don't have dual-power supplies. Anytime our power goes out, like even for a second, it has a lot of trouble recovering, even though we have two of them in a cluster. It has trouble recovering after a power-related event on the physical side. We know that we don't really have a redundant BeyondTrust PRA, but they would probably tell me to use a cloud or virtual appliance.

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PR
Lead consultant at Aujas cybersecurity

We haven't faced any issues in the past 18 months.

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Temitope Popoola - PeerSpot reviewer
Specialist, Server Administration at IHS Towers

Its stability is good. It is top-notch. They are doing well because I can see the way they do release updates for the solution. They are also at the top in terms of security updates, vulnerability assessments, and other things that are currently happening. They are doing well in terms of updates, which are also helpful in stabilizing the solution. With regular updates, you get a stable solution and also more improvements and features.

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Sorin Hrincu - PeerSpot reviewer
PAM SecOps Team Manager at a tech vendor with 5,001-10,000 employees

The solution is very stable, there is nothing to complain about there.

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CJ
Security Analyst at Secland

The system is stable. Updates don't require a lot of work to implement. I haven't had to do a callback after a deployment or upgrade.

Two people from our team are needed for deployment and maintenance.

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PR
Lead consultant at Aujas cybersecurity

Its stability is good.

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Anil Kumar 1 - PeerSpot reviewer
PAM Security Consultant at Cybersec Consulting

It is a stable solution. I rate its stability an eight out of ten.

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RH
CEO at MICRODYN AG

It's got great stability. It's really great. In all the 15 years I used the remote support solution, and the five years we used the PRA solution, we never have seen an unstable situation with any of the components of the product. There are no bugs or glitches. It doesn't crash or freeze.

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PD
IT Specialist at a comms service provider with 11-50 employees

The solution never let me down during the entire implementation; though the integration client was the opposite, I was never satisfied with it. I recall some stability issues stemming from significant database actions that slowed down the system. There was also a bug that took both our team and the BeyondTrust team three business days to resolve, which didn't help with our impression of the tool.

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ES
It Manager

The solution's stability is good. It's reliable and I didn't experience any bugs or glitches.

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AH
Presales manager at a security firm with 11-50 employees

It is a stable tool. Stability-wise, I rate the solution a nine out of ten.

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it_user843969 - PeerSpot reviewer
Head of Communications at Stadt Winterthur

We built this system with redundancy and we have never had a crash or any other problem with it.

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SH
Cybersecurity Architect at a tech vendor with 1-10 employees

This solution is very stable. 

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JL
IAM Senior Solutions Architect at a tech services company with 1,001-5,000 employees

It is very stable. In eight years, I've never seen a bug.

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Buyer's Guide
BeyondTrust Privileged Remote Access
April 2024
Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.