The product’s most valuable feature is roles. So, we can assign different roles for every person as per their specific department.

From my experience here to this point, I think the new workflow design is quite helpful and it is straightforward and intuitive. There have been some major changes in comparison to the old BIC platform. In the older standard, you had to manage the master data manually as an administrator. Within BIC Cloud they have a new conceptual model. Now when you are creating a new object, at the very beginning of the process you can send it through an approval process. So you only use approved objects from the start. Then you get to take care of the inconsistencies with the object later, manually, which is quite handy from my point of view.  

The new cloud release has some new features which are nicer than the previous version did not have. But even some of the core features or tools which were built-into the previous version were incorporated and kind of polished a bit to make them even better.  

Another aspect that I would say is a major improvement is that now you only need access through a web browser. You do not need to have a software client for modeling and a web portal. You have both directly accessible through one interface: the web browser. You may even model offline because it uses the browser cache to store temporary information about current models you are working on. This is very handy in case you lose your connection or you have a situation where you cannot get directly through to the internet.  

The central dictionary is a valuable feature.

I like that this is a low-cost and very user friendly solution. They also have different models to offer depending on the needs of the customer. Their training is web-based and very easy to understand and follow. They have excellent support so I really like to work with them. 

In the latest version they've included data mining or process mining so the design, the DRC, the execution automation in the data mining is great. The company has sessions where they present the different models so we can know what is most suitable to our needs. We were in competition with a company in Australia and we've just been notified that we received the tender. I'm in awe of what the software can do. The best part is it's really affordable for the African market. With the new tender that was just awarded to us, we are going to implement all four models.