BigFix Alternatives and Competitors

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Read reviews of BigFix alternatives and competitors

Real User
Senior Systems Engineer at a tech services company with 201-500 employees
Oct 24 2018

What is most valuable?

They have built-in Windows 10 servicing model, and all that, so it makes it easier to bring in upgrades.

How has it helped my organization?

There is a faster time to rollout. If we get a new PC, they can get in there and be ready to be productive right away, so I would say that would be the biggest improvement.

What needs improvement?

Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.

What's my experience with pricing, setup cost, and licensing?

Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.

If you previously used a different solution, which one did you use and why did you switch?

One quarter of our company still uses BigFix, and we are currently trying to determine whether we should switch everyone to SCCM.

What other advice do I have?

They are very aggressive with the feature steps that they're adding right, so every 6 months they come out with a bunch of new features, so I like that.
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